This location is engaging in unfair business practices. I called ahead to get a quote on a full synthetic oil change and was told it was $109. They proceeded to upsell me on additional maintenance, which is fine and expected, but what was not okay was adding additional charges such as $9.99 for "shop supplies" without telling me. I asked to speak to the manager about it and was told "All shops do this." The previous 5 times I've had Jiffy Lube change my oil they did NOT charge me extra fees like this. I was never told about the fee and I did not approve the charge, but was forced to pay it. It is not fair to charge customers fees that you did not tell them about until checkout. I will not be going back to Jiffy Lube and suggest others avoid this location. read more

I was very impressed with the place. They were friendly and cordial. They answered all my questions. They found a leak in my radiator and I left the car overnight and they replaced everything. My car is a 10-year-old Jeep Wrangler and the radiator was badly rusted and they took pictures of it to show me. I will be going here again with out question. read more

DO NOT under any circumstance take your car here. I take the car in because it's due for an oil change. After the car is done they park it out in the street which I found odd, but didn't make a big deal of it. After I get in the car I see why, the oil pressure sensor is going off, which it was not when I brought the car in. They lie to my face and tell me the light was on when I brought it in and that they can quote me to fix the sensor they broke. And also forgot to put 3 of the 4 caps back on the air valves in the tires. This place just tries to shuffle as many cars in and out as possible and will take zero responsibly when their employees make a mistake. Spend your money elsewhere, these people are crooks. read more

Always friendly, always professional. Give you options. Don't pressure you. Clean, efficient.

Here for oil change, tune up, new tires, filters, and more friendly staff I can also use the jiffi lube cupons Thank youuuu read more

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$100 for bmw oil change. Drive around back. They met me at the garage door, asked a few questions, I jumped out they drove in. Use coupons on their website. Waiting room had music playing a bit too loud for my taste. read more

I came in for a transmission fluid change after my dealer recommended it during my oil change, claiming it was time. However, since I'm always cautious about being upsold unnecessary services, I decided to get a second opinion. At the dealership, they were quoting me nearly $400 for the service. I came to this Jiffy Lube for a second opinion, and I'm so glad I did! Not only is the service here much more affordable, starting at $200, but the gentleman who checked my car, Rob, was incredibly honest and helpful. He explained that, based on my car's current condition--no issues or warning lights--there was no immediate need for the service. I truly appreciated his honesty and transparency. If you're a woman or anyone looking for an honest opinion and great service, definitely come here and ask for Rob. Highly recommend! read more

Horrible communication I came to see how much it would cost to get my oil changed in my panamera Porsche. When I arrive today to check to see how much it would cost for the oil change I was told to go to the lobby and wait and they would tell me. I waited about 5 minutes and the tech told me that the oil pan was leaking and that the oil change would be $200 but it did not make sense to change the oil if the oil pan seal needed to be replaced so I told them not to do the oil change but they told me that the oil was already drained and that I had to pay for the service. I never agreed to the price and the fact that now I have to pay for the oil all over again because I have to get a new oil pan seal which means the oil would have to replaced again the manager was extremely rude and was blaming me for the reason the oil was drained I was only asking for the reason they would drop the oil with out tell me the amount and giving me the option to do the oil change or not. This is another example of how the customer is not being listened to and the obvious scam tactic to make money on people without letting the customers know how much the service will cost I will do everything in my power to make these criminal tactics brought to light. I was not happy with the whole experience I got very upset because they keep try to say that it was my fault. So of course I was cussing at the manager and got loud because he was being very condescending. I paid the bill. The manager gave me a discount because I am a veteran. This was a small jester due to the fact that he should have understood the situation and listen to my side but was placing blame on me that is not how you do customer service read more

Everyone at this location is always so friendly. I was having issues with my car's alarm randomly going off - I dropped it off, they tested a bunch of things and gave me clear instructions on next steps. Prices also very fair. read more

In & out! No upselling. Just straight down to business. That's good service. I feel like I get a good bang for my buck over there. They don't charge for top off a week later. I didn't need an appointment. This place is read more

I went in for a standard oil change. After getting through the long line and paying $100+ for a typical oil change, someone didn't put the splash shield on properly. It came off as my wife was driving to work the next day. A manager immediately took responsibility and apologized for the sloppy work and offered to reimburse us for the oil change and the extra expenses to fix what should have been done in the first place. But three weeks later, no reimbursement. The manager offered a free future oil change but my experience has been so pitiful, I'm not sure I'd take even a free oil change from them given the lack of quality in their work. read more

These people take the cake for being scammers I asked 2 days ago for a quote of how much it was going to be for a transmission flush person on the phone asked me for my make and model I provided and said 150$ so I came to this location I told them I want a transmission flush because I am hearing weird noises from the car every time I accelerate the guy told me let us take a Quick Look at the prices I saw the team looking at the car oil,fluid check and tire pressure they said 250$ keep in mind for a cvt transmission is 350$ my car does not require special transmission fluid nor it being hard to access to. I told the guy attending me "I called 2 days ago and I got quoted 150$" he laughed at me saying "I don't know where you got that quote but that is insanely cheap" regular transmission flush basic is 150$ he said he is not going to guarantee that the noise will go away and strongly suggests to have a vehicle inspection for 150$ and it will also go towards the transmission flush if I go ahead with the system I declined knowing I received a different price over the phone and the guy attending me is just being rude to me so just gave me the no to do any services at this location so I left but today I checked my oil and it was extremely low why couldn't they tell me that since they had a look at it I would of accepted a oil change but they wanted to take money out of me shame on them I went to Midas and they attended me nicely and gave me a complementary vehicle inspection turns out when I previously did the oil change jiffy lube did no tighten the nut to prevent the oil from spilling out again there fault if you have a gut feeling that it's not right follow your gut because rude people says a lot about there business read more

This location made me wait over 2 hours for a simple oil change. They got several other cars serviced before mine despite arriving much earlier than others. They're completely unorganized and clearly don't care about their customers. They operate with zero urgency and it shows. Complete waste of time. read more

Mom's sciatica was acting up again. And the car was overdue for an oil change. Pressed for time I needed to somehow kill those two birds with one stone. Enter Jiffy Lube. All of their convenient Chicago area locations feature skilled technicians and top-shelf engine lubricants. But this unique location offers the game-changing bonus of a waiting room vending massage chair. My car has been making a weird clanking noise since I got the oil changed here last week. More important - mom's glutes have been problem-free since I wrangled her into that massage chair. On behalf of the entire E. family, please accept my sincerest "thank you", Jiffy Lube. I'll see you again in 3,000 miles. Or whenever mom's symptoms recur. read more

Jiffy Lube - We meet again, Jiffy Lube Massage Chair. - Oil Change Stations Near Me - Chicago, Illinois

Usually have a good experience. Quick service. My only qualm is that they have trouble understanding Audi systems and were unable to reset the "service due" notification after administering the service, making me have to make a trip to the Audi dealership after all. However, they did everything they could. They had 3 different guys try to reset it and were very pleasant. So the lost star is for the lack of capability but overall pleasant service and helpful staff. read more

Jiffy Lube - Maintenance area - Oil Change Stations Near Me - Chicago, Illinois

The oil change process it self was smooth. I noticed a few hours after I left that the passenger car door was bent. They had already closed so I called the next morning. The manger stayed late for me to bring my car the next day and reviewed the cameras with me. He fully acknowledge what happened and immediately got to work on fixing the issue, referring me to an auto body shop and covering all the cost. I really appreciate his attention to detail and ability to work with me -- this is not something you would see from many shops. It was unfortunate that it happened but Epi really went above and beyond! read more

I will no longer go here. Every time they mess something up on my car. Last time they did not put my cabin air filter back in correctly causing for cold air to just blow into my car. The next time they recommended new windshield wipers. I decided to do it just for convenience even though it was $24. Few days later it snows and I use my wipers and they aren't working at all. Come to find out they either never exchanged them or put old ones on. read more

Jiffy Lube - This is what $24 worth of new windshield wipers will get you at Jiffy Lube - Oil Change Stations Near Me - Chicago, Illinois

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Twenty minute oil change on a Sunday in blizzard conditions - they efficiently took care of what I needed without any up selling when i needed it most with my usual mechanic closed. Great place to go in a pinch! read more

If I could give this place negative stars I would. Do not go to this Jiffy Lube. A few years back, they told me I needed something fixed (loss for what exactly it was) so I let them. All of a sudden a perfectly fine car wouldn't even start. They had me tow it to the mechanic they work with so he could fix it. Then, my car all of a sudden became undriveable and unfixable. The mechanic they used never charged me because he knew that Jiffy lube was the one who messed up. Recently, (I don't know why I went back) they told me I needed two tires. I declined their price, and got priced out by my mechanic. Two days later MY ENTIRE WHEEL FLEW OFF MY CAR!!! After that, I needed new brakes and a new wheel (which cost over $800) I called Jiffy Lube and watched the video of my oil change. Three separate people took the time to look at the tire (that eventually flew off) and didn't notice something was wrong? My mechanic said any good mechanic would have seen an issue. Do not go there, or if you do only get an oil change. That is all their capable of doing. read more

Back in June I brought my 2012 Mazda 3 in for an oil change. I thought the service at the time was fine. It's an oil change, really hard to go above and beyond. Ffwd to today, my dad is driving my car and says when is the last time you got an oil change? I say June, 2000 miles ago. His mechanic says it looks like the oil hasn't been changed in 10,000 miles. I definitely paid for an oil change here at jiffy lube, and like I said before it's hard to go above and beyond on an oil change, but it should be easy enough to just do the oil change I paid for... read more

I'm always nervous about getting my oil changed at Jiffy Lube. However, this location is better than most Jiffy Lubes. Today, there was a lot of screaming in the garage, and it made me really scared and nervous. I'm not sure if the employees were screaming at each other or just excited. It made me think that something was wrong with my car. After awhile the screaming calmed down. My fingers are crossed that everything is alright until my next oil change. I was on the phone, so I didn't get a chance to do an inspection. On the other hand, I'm hopeful the mechanics did an awesome job. read more

I would give less than 1 star if I could....I can go on about the MANY mistakes Jiffy Lube has made on separate occasions but I'd rather not bore you. Instead, I'll explain my current situation. Brought my perfectly-working Mini Cooper for an oil change and they bust a part, trying to say I won't get my car back until tomorrow. I am beyond furious with Jiffy Lube and will never be returning, nor will I let any person I know ever go there. read more

I've been going here for years and just went this morning (every six months). These guys are always super-professional, super-courteous and have never tried to upsell me on something I didn't need (this morning she even told me my air filter's fine--I don't need a new one). They've been nothing but pros every time I've gone and I'll continue to go there for this kind of service. read more

SERVICE: The counter staff is unqualified for the job. The girl confirmed that my car only takes synthetic oil. Then asked if I wanted synthetic or regular oil. When I seemed surprised and questioned her she said she had to ask. What? Why?! Upon further conversation, I ascertained that she knew nothing about the services/cars. MASKS: Many of the techs had masks fully pulled down or down under their noses. They freely walked in and out of the waiting area talking and breathing, (obviously) with no regard for the safety of the customers. No service is worth dying for. read more

This was a great place to do an oil change, I have been taking my cars to this location for about 7 years And today was the worst and probably the last time I went there, they were rude and not attentive (races) They explained everything to all-white customers but not me and when the lady called me she said this is your total. Then I ask what oil did you put in the car she said the same as always. My keys were on the counter but closer to her computer she didn't even handle me the keys I had to reach out to get them. Then, they were opening the door of the building and car to all white people you know to get in and out. They didn't do that for me??. Not that I needed. They use to say the usual thanks for your business and have a great day, not this time at least not time, too bad I am not white. One of those moments were you see Latino workers being races to a Latino client. I hope that this review makes them behave better with all clients of this business and learn to represent the company in a better way and also treat any race or ethnicity with the same attentiveness and respect and not only whites. read more

Nothing but a positive experience since going here. I brought my car in because my taillight was out and it turns out it was something else that need to be tightened. I believe Daniel was the name of man that helped me. Much appreciation. read more

Bogus Lyft inspection report. I took my car to Ford Fox Lincoln and they said the report I got from this inspection is false, stay away from this shady location. The con job was done by inspection technician Herman S. I went to another location for the inspection and I passed without problems. At this location they tried to charge me $330 to fix an non existing issue. I recommend going to Milito's, NTB or Pep Boys, the inspection is way cheaper on those locations. I save up more than $6. read more

Overall the service was professional, although I highly recommend going during off peak hours as they tend to get busy, if you don't want to wait too long. I went for an oil change but had some other issue with my car (check engine light was on) which they scanned for the issue, told me they didn't have the parts/mechanic on staff (went on Saturday so super busy day). Called back later on in the week, and was told to bring in my car so they could research the issue, and they handled it with care, and I couldn't be happier with the service. read more

I had a big trip to Michigan the day of and they were generous enough to fit me in. In and out on the road within 45 minutes. Talked to be about some of the problems my hybrid car has as well as possible solutions. Super friendly and helpful. HIGHLY RECOMMEND! read more

Fast and efficient! Came here because my tire pressure signal light was on. And seeing as I just got my tires replaced a few days ago (not here but at the dealership) I figured, I would come here to jiffy lube to see if it was more than just low air. The tech here at jiffy lube was named Victor, and because I expressed concern over what the dealership did to my tires, Victor not only talked me thru what he was going to do, but he actually showed me when he removed the problem tire that there was in-fact a missing tire pressure sensor (confirming the dealership messed up my tires when they changed it). I'm so Thankful, Jiffylube has honest workers that are transparent about the process! I'm never going back to the dealership again! I'm only coming here from now on. read more

Super fast, super efficient and courteous personnel! What a great business model!! I love this place! I will never go anywhere else! read more

Jiffy Lube - Super clean place! - Oil Change Stations Near Me - Chicago, Illinois

I always feel a little rushed at these places. When the cashier is asking me if it's OK if they use one type of oil over another, I don't have much of an answer. I'm not a gear head. Use the oil that you are supposed to for my car. Don't make me feel like you are trying up sell me. My filter is dirty? Ok, does it or does it not need to be replaced. If its on the fence, don't ask me. If it's totally clogged, replace it. I guess that's why I like going to the dealer. read more

Soooooo, I'm really not a fan of jiffy lube but the convenience and my laziness is what keeps me coming back. With that being said... I've only been to 2 locations that has had AMAZING customer service and have been upfront and honest. This is one of those locations!!! I would def go out of my way to return to this location and I live in the suburbs. For the workers at this location... Thank you for being great and doing what's right!!! I rate and A+ !!! read more

I was away for a week and my tire looked flattened, and the tire pressure light was on. I had to get on the freeway to drive about 30 miles and stopped at Jiffy Lube to get it checked out beforehand. They looked at my tire and let me know that the pressure looked just fine and they couldn't see any issues with the tire, but to expect the light to stay on for a while. I did my drive without any issues or interruptions, parked at my destination, and came out a couple hours later to a flat tire. Had to put the spare on in sideways snow. I wish the inspection had been more thorough. read more

Everyone was so nice when I brought my car here to get its oil changed. They even recommended me changing my air filter which I did. When I left I was really happy, the service was super quick too. A week after getting my oil changed and the techs saying everything was good in my car, I'm on a 3 hour road trip and my car engine in smoking and smells horrible. I lift the hood of my car and oil is spilled all over the engine and the tank is dry. Stranded in a different state with no family to call late on a Friday night I had to try and find someone to tow my car and look at it. After calling around for hours, I was able to find someone to tow my car the next day and look at in on Monday. I could not drive back home 3 hours away with no oil. A hotel room and a lot of money later, the shop(not jiffy lube) was able fix the problem. My car recently came out of the shop for other repairs and was perfectly fine all around so I believe my oil tank leaking was linked to this oil change. I would not recommend this place even tho the people were friendly. Very expensive mistake coming here. read more

I've come to this Jiffy Lube probably a dozen times since living in the neighborhood. Today is the final day. I go in for your standsard oil change, car running smoothly, A.C. blowing out a cool stream on this 90 degree day. I pay, pull out, go to turn on my a.c. as one is to do in this blistering heat. Sure as shit I've got nothing. So I pull back around and speak my concerns. Me: I came in, A.C. works, it doesn't now. Technician: that's odd, I felt it working when you came in, we'll take a look at it. Manager: yup, we didn't do it, maybe you ran put of Freeon... sorry, nothing we can do bye. Are you shitting me Jiffy Lube? I ran out of Freeon miraculously the exact time you were working on my car?!? This is ridiculous, save your money and time. You'd be better off changing your oil yourself on a bed of rusty nails than leaving it here. read more

Just got an oil change and coolant refill which was fast and all the staff were very friendly. Got back in the car after paying and they left this fun pile of dirt for me from checking on the filters. read more

Jiffy Lube - Oil Change Stations Near Me - Chicago, Illinois

This location (and frankly, Jiffy Lubes in general) are terrible places to take your car for service. This particular location caused damage to our oil pan by incorrect installation of the cap, that we had to get a new oil pan installed. Over $1000! The mechanic (at a reliable car repair place) said our was about the 5th car he had seen with extensive damage from Jiffy Lube mechanics. Frankly, he reported, there is no one at Jiffy Lubes to do proper training and the business is more concerned about the number of cars going through per day, than quality. Do NOT go to Jiffy Lube for anything! read more

in and out so dang fast for a top off ! the amenities and cleanliness of the place is awesome. thank you for the kindness bernie! :)

NEVER AGAIN will I use Jiffy Lube. I used to go to get the oil changed in my car because of environmental reasons. So I brought my car to this location for the regular oil change, nothing else. My car is only 4 years old so it doesn't need anything. The a hole who changed the oil in my car decided that because I cannot see the oil plug that he is going to sell me one for $10. He was really rude, like if you hate your job then find another one or if you don't like people then don't leave your house and move away under a rock. A few months later I popped the hood of my car to clean the debris from the trees and I notice that there is oil everywhere under the hood. Strange because the engine was really clean so I check the oil and there is to much oil in the engine. Which explains why the hood sensor is not working and keeps warning me that the hood is open. Also, the too much oil killed the remote starter. Thanks Jiffy Lube for ruining my car. Who knows what else is going to go wrong with my car now. read more