They took my car keys with them and never returned them…read more On Wednesday, they installed a new windshield on my car and left with my keys, which included both my house and car keys. At first, I thought I might have misplaced them, so I called the company the next day. They told me they had accidentally taken my keys and would return them. They didn't bring them back on Thursday, and when I called again on Friday, they said they were closing for the weekend and wouldn't be able to do anything until Monday. It is now after 5:00 PM on Monday, and my keys still haven't been returned. Unfortunately, I now have to contact the police. I'm beginning to question whether this is even a legitimate company.

I have used Joe at JC several times with different vehicles. I have found JC to be honest and…read morereliable and his prices lower than others. Highly recommend him!

Malvern Glass went above and beyond with their customer service as they fixed a problem with a…read moreleaky window and then proceeded to checked all the other windows to make sure there weren't similar problems. Burch Materials and Supplies

From the owner: Malvern Glass, Inc. has extensive experience in both exterior and interior glazing requirements so…read morethat you know you are getting the very best in knowledge and materials. We have successfully completed many projects in the Tri-State area to suit all types of building representatives. Throughout our history, we have dedicated ourselves to building a strong reputation and partnership with some of the area's top General Contractors, Constructions Managers, and Architects, as well as exceptional home remodeling contractors, building owners, and home owners. We have been leaders in commercial & custom residential glass installation since incorporation in 1976.

The process was seamless. Stopped in, got a quote, and scheduled for the same week. Dropped my car…read moreoff, it was ready by the next day. Everyone is very nice. Highly recommend!

We used this company to design and install the glass for our zero entrance large walk-in shower…read morewhen our bathroom was remodeled. The final result was wonderful. I highly recommend this company.

I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

Excellent! Had a couple of different vehicles in there from teenage drivers banging up cars to…read morerust repair on older vehicle to meeting a deadline for repair after hitting a deer in a truck. All repairs done are top notch and Dale and Kayla at Malvern location are great to work with! Hope to not see them again for a while but given past driving I feel like I might! Highly recommend!

This place is great! They did my husband's car a few years ago that I knew I wanted to take my car…read morehere to be repaired for the collision with Deer. They did not disappoint! They did a wonderful job!

Per my husband Ben: Excellent top notch customer service provided by ACAP Films! My interactions…read morewere all via emails. Both Ali and Keyvon responded in quick turnaround time and were very upfront about everything. No nickel and dime-ing, as all costs were transparent from the get-go. Their team did an excellent job completing the XPEL wrap on areas I needed for my vehicle without eye-gouging costs. The team went out of their way to accommodate my work schedule, scheduling a drop-off on a Saturday and even having staff open an hour early on Thursday so I could pick up the car (thank you Sam for your time!). Keyvon updated me with emailed pictures of the entire process from start to finish and I couldn't be more happy with the time they took to update me on progress as the days went by. Another huge bonus working with this team is I had XPEL on certain portions of the car previously, this team addressed minor issues regarding that film without charging an extra fee. Great team coupled with top-notch customer service...can't ask for more than that. *pic from Acap's FB of our car all finished*

Very disappointed with this shop's communication and customer service. Without informing me, Keyvon…read morecut out the tint around the third brake light on my rear window. When I asked to have it tinted completely, I was told it would cost an additional $150 to fix something I never agreed to in the first place. Had I known about the cutout beforehand, I would have considered other shops. ACAP offered to remove the tint and refund me, but I decided it wasn't worth the extra hassle. If you want a seamless rear window tint, make sure to ask exactly how they plan to install it before leaving your car.

Super disappointed and frustrated with the West Chester, PA shop. Called the main number and tried…read moreto get a quote and schedule something, only to be left on hold for 30+ minutes and then rep that picked up told me I'd have to go online to get a quote and to schedule anyways! Went online and set up appt. for 7/13 for a tech to come out to my business office to fix a small chip in the windshield of my 2025 .Purple series Subaru BRZ. Didn't hear anything at all from them (except for text confirmation that it was on their schedule for that date / time frame) so I called at a little after 4:30 pm to see if they were still coming. Was advised by one rep that they were indeed still coming and she argued with me that they would not have promised any specific window because it depends on their other jobs, so I'd need to just keep waiting. Then another rep came online and advised me that "something came up" and I would need to be rescheduled. Ugh! As if that was not annyoing enough, I asked for a call back from the West Chester shop manager, only to be told I'd just need to call them (and guess what? Their number goes straight to the national customer service line anyway, so I'm right back to square one! The biggest insult was receiving a text message at aroudn 5 pm, telling me that my appointment had been rescheduled for the next morning, and that I would be taking my car in to their shop over in West Chester. Huh???! Who consulted with me on this? Do they think I do not work? Pretty ignorant of them to never reach out, then to just reschedule me and tell me I need to go to them at a certain day / time without even checking with me first! I am appalled at their customer service (or really, lack there of!) I do NOT recommend Safelite in West Chester PA. And as a small business owner myself, I ALWAYS give a business a chance to make things right first, before I would even consider writing a negative review. But these schmucks have had more than ample time to reach out to discuss this wth me, and haven't. They obviously do not care one bit. In hindsight, I should have read reviews on Google and Yelp first, before even trying to contact them. There are MULTIPLE reviews here stating the same things; they don't show, they damage vehicles, their communication is lacking to non-existant. All the same issues I have been experiencing with them. And the owner's response to other reviews? "Sorry for letting you down". That's it??? Seriously! Safelite West Chester owner: You're a cocky little ahole and your actions speak louder than your words by far! If you truly cared and were sorry, you'd do your best to make it right and CHANGE your ways. I hope you are forced to shut down sooner than later for your extreme lack of customer service. Corporate needs to step up their customer service and demand better of their franchise owners or kick you to the curb.

So I wanted to be upset (wait until you see the timeline) but the staff is so pleasant to work…read morewith, it averaged back out. The scheduler/receptionist is awesome and the techs both at the shop and mobile were professional. 4/2 - chip 4/3 - got a next day appointment. Great! Repair failed (ok, it happens) 4/10 - canceled appointment: replacement windshield came broken. Boo! Ship things better Safelite! 4/15 - repaired! Yay! Oh wait...couldn't calibrate it successfully. Frustrating because instructions start to ensure your car has gas bc the tech may need to drive it to calibrate so...if my hilly neighborhood impacted the self described "wonky" app, then drive my car to a flatter place (which there is 200 feet away) 4/22 - finally fully repaired So subtract a star for corporate shipping and subtract a star for not finishing the calibration by driving to a flatter spot. Add back in a star because everyone was truly helpful and worked to reschedule appointments as soon as possible.

For starters they had the best price. They showed up earlier then had been scheduled. I was amazed…read moreat how quickly they got my car done. Both guys were awesome, I'm extremely happy with the end result and highly recommend them.

Phoned them. They got back told me they don't do rear windows on a truck as old. Nothing ventured,…read morenothing gained.?

I had the pleasure of dealing with Yovana and Lance today and they went above and beyond in helping…read moreme with my car. I highly recommend using them for any auto body work.

Young's is fantastic! I found them thanks to Yelp and couldn't agree more with the other 5 star…read morereviews. I scratched up my own car going into my garage- extremely embarrassed, I went a couple of places. Young's was very kind, was upfront about the work that needed to be done, provided the best estimate...and when I explained it would be a while before I could drop my car off for a couple of days they buffed the area and made it look 100 times better in the interim. Not to mention I had my three year old along with me and the guys were so friendly while we were waiting. A great local business!

While driving on the highway behind a truck, a stone flew up and cracked my windshield --…read moredefinitely not how I planned to spend my day. Thankfully, I found Main Line Auto Glass, and I couldn't be more impressed! Dan was absolutely fantastic. From the first phone call, he offered a great price -- much better than what I was quoted elsewhere -- and was incredibly professional and efficient. What really stood out was his convenience: Dan offered to come right to my home to complete the windshield replacement, which saved me so much time and hassle. The job was done quickly and flawlessly. You can tell Dan takes pride in his work, and it shows in the quality and attention to detail. If you ever find yourself needing auto glass repair or replacement, don't hesitate to call Main Line Auto Glass -- and definitely ask for Dan! Highly recommend!

Main Line Auto Glass does excellent work. I've worked with them for about 10 years and have never…read morebeen disappointed. Prompt and friendly. Accessibility and reliable. The first and only call for auto glass needs.