They came out fast and were quick and professional. The dishwasher and oven now work.read more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

My brother needed to get his stove top put in. Tariq came very quickly and diagnosed the problem,…read morehe told me he would come out to put the stove in last Friday. He did an amazing job, he was very professional and on time.

The dishwasher stopped draining water and left a pool on the kitchen floor. The technician arrived…read moreon time, disassembled the pump mechanism, and cleared out a heavy food clog that was blocking the valve. The repair took less than an hour, and the machine works perfectly now. Honest pricing and straightforward service.

10/10 interactions…read more I walked in and nobody hounded me while I looked at the models and they answered my questions with no runaround. They had the exact speed queen I wanted in stock and it was delivered the very next day. The men behind the desk were knowledgeable and polite. They were upfront about size constraints and one hour after I stopped by, one of them came over to make sure the drier fit down the stairs and it wouldn't need to be disassembled (at an additional cost by a licensed and verified by the brand tech). They called when they were 20 minutes out, showed up on time, took the old drier and installed the new one taking the time to make sure all my questions were answered and it worked as expected. There was minimal scratches on the side of the machine (TO BE EXPECTED WITH ROW HOMES DONT YOU DARE COME HERE TO COMPLAIN ABOUT THAT) and not a single dent on any door frame. I didn't need to ask for paperwork, it was all ready to be handed to me at the end. Best appliance purchase I've ever made. Will be coming back for the washer!

So our washer broke approx. a week ago. We were shopping around and getting very stressed out. We…read morefound out due to how narrow our basement entry way is that only the most expensive will fit. The Speed Queen. Sounds luxurious right? Yeah the damn things are close to a grand. You can find it a little cheaper for a 3000 model but we found those have issues. Just search it online. Don't go cheap. Anyway we were getting close to driving to Delaware. It was cheap/no tax and they delivered. I had called Appliance & Tv discounters earlier. The guy I talked to told me to just come in and they'd work with me. I thought it was a cleaver ruse just to get me in the door. So I kept poking around. After my wife decided we'd found the best price she called them back and asked if they price matched. The guy she ended up talking to was named Mark. He said he could do that price. So we were like that's pretty cool let's run over there and see. So we get there and we are Pointed to our washer. We discuss how it's technically not the same price since Delaware has not sales tax so he drops the price again! This was awesome since I've been stressing how much these machines cost. Next we move on to delivery. Both my wife and I started new jobs a few months ago so taking off is a little iffy. They only had delivery hours during the week. They were not late enough for us. So then they were like you know what we will make it happen. Don't worry about it. Mark even said if we'd come over earlier he would've loaded it up and brought it over himself! These guys were awesome to deal with and make this extremely stressful situation okay. It's also only $50 to have the new washer installed and the old one taken away. The place in Delaware was $150. Then my wife goes and sees a fridge she's been eyeing up that is $1000 anywhere else. It's $750 here. So now I'm getting a fridge too. This I'm not excited about. I wish they would've charged more so I could've left the store with only one appliance. The guy that brought the appliances were very quick and efficient. They were also very friendly. Now the two pints that stopped me from giving five stars: they left the refrigerator box out front of my house. I called and asked that the come back and get it so I don't get fined. They said they would and never did. The refrigerator handles were put on in a kinda haphazard manner. I had to take them off later and reinstall them so they met flat with the fridge door. Overall this was a good experience and I would use them again.

I am so thankful for this humble used appliance dealer. My folks recommended them to me in the 80s…read moreand I have continued since that time to go here first whenever I need an appliance or a repair. They have successfully kept me out of laundromats for decades and have come out to my house whenever the appliances are acting up to fix them on the quick and on the cheap (and replace/deliver/install when necessary). I have had better usage terms with my used appliances from M&S than I have had with new appliances I purchased when I bought my home.

I purchased a washer. When it was installed, it leaked from the hoses and washer. I purchased new…read morehoses myself, those were not expensive so I didn't mind. The washing machine leaks and does not work, so I called them to repair it. It came with a 6 month warranty. Nobody picks the phone up. Ever. It says mailbox full. I called every day of the week for 2 weeks, at different times. Nada. I e-mailed them numerous times. No response. Now I'm stuck with this broken washer and have to buy a new one.

Phils came on time, got right to work. $40.00 charge for service call. Adjusted clutch on very very…read moreold Westinghouse washer and got me spinning again. $80 total. I'll need a new machine another day!!

They have been servicing all of my appliances,(new or old. Brought from them or not), for over 40…read moreyrs. I recommend them any day of the week to anyone who wants, good, honest work done on their appliances.

We needed our Bosch diswasher fixed which was out of warrenty. Chris was the repair person who was…read moreon time, polite, respectful, helpful. He quickly fixed the issue. Very difficult to find good repair people. First time i used AJ and will definitely call them again if I need an appliance repair person. Great Job Chris! Person who I spoke on the phone to was efficient, knowledgable and pleasant when I made the appointment. Clear on the price, no games, no drama.

quick response and fair pricing pleasant communication I would highly recommend A&J for your…read morenecessary repairs.