Once a year I give this location another chance. Once a year I leave this crap hole absolutely livid. Today: Ordered at the drive thru, pulled around and waited. After a bit I was told they no longer have what I ordered - hot honey chicken and no queso. Fine. I settled for regular chicken. Took the bag and sat there while I checked to make sure everything was there. They left out a piece of chicken. I honked my horn, smiled and waved at the closed window. (I prefer my fast food spit-free so I'm nice.) No answer. I honked again. Nobody. I leaned out and knocked. This jerk slams the window open and RAISES HIS VOICE AT ME and says "I was talking to another customer, I told you to hang on!" I asked how I was supposed to hear him when he never opened the fricking window. He slams the window closed and a minute later another girl hands me another box with my missing piece of chicken. I guess there's always next year. read more

It has been at least 6 years if not longer since I stepped foot in a KFC. The last time I only went through the drive thru for the apple pie bites too so it's been quite some time since I've had their chicken. I was craving a chicken sandwich on the way to see the Tanglewood Festival of Lights so KFC was conveniently located on the way. I got the original recipe chicken sandwich with coleslaw and a drink. My husband got a 3 piece meal with the mashed potatoes and coleslaw as sides. First, if you are a nostalgic lover of KFC coleslaw like me you know the first bite has to be that. It was cold, and fresh with that signature KFC taste we all love. Perfection! My sandwich was hot, fresh and delicious. The flavors of KFC coated chicken came through and the juicy chicken was so good! It truly was the best chicken sandwich I've had in forever. I had to keep reminding myself this is KFC! My husband was gracious enough to share some of his mashed potatoes and gravy with me. Yum! There's no substitute to that classic flavor. It's so good! I know the whole country is obsessed with another chicken chain, I'm not in that pool, but if it's been a while since you've been to KFC, I advise you to make a change for flavor alone. It is 100 times more flavorful than that other place. Now, I also know not all KFC locations are created equal. The one in Clemmons seems to be an exception from my experience. It was clean, the employees were very friendly, my food was super fresh and brought to my table. Honestly, I will be coming back for my fried chicken fix again in the future. read more

I was just there. Had to wait to long to be waited on. Finally a person came to the counter after I asked to be waited on. Person was rude. Finally got my order. Other people were waiting and were very disappointed with the service. Two people left because they were tired of waiting. This is not the way to run a business. The people working there should all be fired. No wonder this place has a bad reputation. read more

KFC is KFC, and this location is average in service, meaning check your order before driving off. I came to try the Spicy Chicken Sandwich as I continue to work my way through the numerous fried chicken options in the area. This is a large sandwich, the fillet is the largest of the national chains, weighting in at 10.3 ounces, almost twice the size of the smallest, Chick-fil-A at just over 5 ounces. Popeyes' fillet is second at 8.6 ounces, Wendy's is just over 7.5 ounces, while McDonald's is just under 7 ounces, as is Hardee's, Zaxby's, and Burger King's. This is a great sandwich, in my opinion it is the very best of the national chains, a bit better overall than Popeye's. It is well battered, nicely seasoned and perfectly cooked. There is a very nice crunch when you take a bite, great texture and great flavor. The spicy sauce is pretty good, but a bit mild. And at $4.99, this is a value. read more

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One worker there who worked there was horrible. He did not acknowledge me at the drive through window. Literally did not say a word to me while giving me the stare down as if I was bothering him. I will not be coming back to this location as I do not feel welcomed here. Also the lobby doors were locked at 9pm so only their drive through was open with their 11pm closing time. read more

i order chicken pie and they never have them and when they do the chicken pie is not cooked all the way. now the ice machine is broken and the store manager will not fix it. i don't like driving hot drinks. close this store down. read more

Bad chicken looks raw doesn't look good at all , costumer services got bad attitudes for no reason I don't recommend. Rather eat at home at this point read more

KFC - Raw chicken not cook right don't recommend... - Fast Food Near Me - Clemmons, North Carolina

At this point this place got so many bad reviews. I don't think he even matters just avoid service sucks food sucks bathrooms are dirty someone incorporate regional general manager somebody needs to do a complete makeover in this store from personnel to renovations. read more

very very poor experience. only two people working and they were talking and hiding in back while I was trying to get my sweet tea that they didn't have in the dining room?? not coming back very poor customer service :( do better read more

Had to wait an hour for a 12 piece nuggets combo. The environment is nasty as well. This "establishment" is no good.

Heard so many complaints about this location. Well I beg the differ. This location food is always fresh and season. Great customer service... read more

Went in again tonight just to be ignored and snapped at when asking for help at the front counter. Terrible attitudes and slow customer service. If they don't want to help the customers then quit and let someone work there that actually cares! read more

I wouldn't eat at this KFC on a bet, and neither should you. I drive by here on my way to work every morning and on my way home every afternoon. I have observed the lackadaisical work ethic of its employees as they go to and fro, smoking right in front of the store, and being generally insouciant. Their cavalier treatment of KFC's refuse has created a problem that is right out of a classic horror movie: every morning there is a committee of some 20 or 30 vultures perching on the roof, dumpster diving, or trolling the drive thru area of this KFC. See photo. The most I've counted is 48. Yes, I stopped to count. The Black Vulture (Coragyps atratus) occupies an important niche in the ecosystem by consuming carrion. They are in essence the sanitation workers of their biome, doing a job that is as important as it is thankless, and are often regarded with scorn and derision. KFC is not a natural part of an ecosystem, so the fact that the vultures are here every morning means that this KFC is not properly disposing its food waste, i.e., carrion. In addition to the general neglect and grimy appearance of this KFC, the employees leave the large doors of the dumpster enclosure AND the individual sliding doors of each dumpster OPEN. This is an engraved invitation to vultures to come dine at KFC. This had been going on for weeks, so I reported it to the Village of Clemmons. They said they would call KFC and check up on any relevant laws, but basically were not very sanguine about a positive resolution to this unsanitary, grotesque, disquieting situation. They were right. Then one day I drove by and there were no vultures. The dumpster doors and enclosure doors were closed up tight. "Wow!", I thought to myself. "I guess Clemmons called! KFC cares and took action!" They did. For one day. Then the very next day the dumpster doors were open and the vultures were back. They're also starting to hang out at the bank next door. I suspect this will not set well with the bank employees, so this thing may get heated up. I am just old enough to remember Kentucky Fried Chicken commercials with Colonel Harland Sanders himself. I shudder to think how he would react if he knew a franchise of one of his beloved restaurants was being run like this. So I'm going to social media to try to get something done. Rest easy, Colonel. I'm on it. read more

KFC - This committee of vultures is only part of the group - Fast Food Near Me - Clemmons, North Carolina

Well went to my local kfc. Walked into the store and absolutely no one was there. No customers or employees. It was only 11:33 am. Only the cook was present and she was busy. The registers were unattended and eight minutes later the crew barrels in from outside. I was then asked have I been waited on? I replied there was no one to take my order. This is very bad management. The manager or owner needs to reevaluate their wait staff read more

Terrible attitudes, I couldn't order my food without being interrupted, The guy at the window was very snappy. My chicken was pink on the inside. It's not worth stopping by. Parking lot is empty everyday for a reason! read more

It is rare that I would give 1 Star, but this particular store has earned it. Filthy restrooms and not properly supplied. This is a major red flag for me. How are the Food preparers suppose to practice sanitary practices of their restrooms are not properly stocked? When I asked about the menu items, the counter person indicated that KFC has no standards for their products and each store does as it wants. Second red flag. Biscuits were hard and when I asked for a replacement it was the same. Obviously been sitting too long. Low number of customers should have warned me at lunch hour. Customer Care was very low. It is my opinion, but I would not recommend this particular KFC. read more

I ordered a three-piece dinner via the drive-thru window and even-though the meat was smaller than expected, the service was fast and I was in and out of the line of cars in no time. read more

This location has gone from bad to worse. I parked to go in and order and the doors were locked. So I go to the drive thru. The speaker says "you're going to have to wait" then they never return. Not even worth one star. read more

I will never eat there ever again! It made me sick to my stomach! I waited in line for over 20 minutes! Then I couldn't figure out what they did to the food that made me so sick! read more

We waited in the drive-thur for over 30 minutes for a grub hub order that stated ready for pickup! The order was wrong after the excessive wait! This is the worst KFC ever! Avoid this location! read more

We're new to this town. We wanted some KFC. You can't really go wrong with that, right? Well we pull through the drive through and are promptly (and rudely) informed "drive thru is closed. Come inside." Had my kids not been with me and starving, I would have just left. We went inside. Looking around the place was dirty. The doors looked like that hadn't been cleaned in days. One person was walking back from the bathroom with a wet paper towel to wash her table off, there was trash on other tables, cleaning supplies were half hazardly leaning against the wall in the dining area, the drink area had trash and soda all around it. That was my first impression. I wait a while in line and overhear the lady in front of me order a piece of white meet to which she was rudely informed "we don't have any." The lady was clearly confused (who runs out of chicken breasts at a strictly chicken place??) and she was once again rudely informed, "we're out. It'll be 30 minutes." The lady ordered something different and paid. Without another word the person taking orders turns and starts cleaning crumbs up and wiping surfaces behind the counter down, leaving me to stare at her and the other lady waiting for her missing drinks. The lady finally turns around to notice the other lady and gives her her cups. She asks what I want and plops a cup down. I ordered a bucket, all dark meat. "Sides?" Was her response. She goes and prepares my order and comes back with everything to collect my payment. I asked about the drink since my order does not come with a drink. "It was for your wait." Oh. Okay, well that part was considerate. To sum it up, the food was good, the service was rude but they did try to compensate me even if they didn't communicate that, and when I left the drive through was back open. I really wish we could do half stars because I would at least give 1.5 but since I doubt I'll be back and I seriously think that store needs some TLC, I'm giving them 1 star. read more

We pulled into the messy parking lot and considered driving away then. We walked into the restaurant and noticed a gent working on a register. We waited and NEVER saw an employee at the counter, no one acknowledged us. Finally, the register repair guy spoke to us and the poor gal who'd been waiting for a long time had enough. We walked out and after our experience and reading the other reviews here, won't be back. Not sure how this place ever got a 94 on their health department inspection. It wasn't clean at all. read more

What a joke - they were out of chicken breasts! Also, we order mashed potatoes and gravy and got only the potatoes. This is our second bad experience with KFC and will defintely will be the last time we patronize KFC! read more

I ordered dinner here tonight against my better judgment. I ordered a 16 price family meal, (4 large sides and 8 biscuits are included). We got 0 biscuits, half full sides, and all of this after waiting over 30 minutes for what was supposed to be a 15 minute wait. The food was bland, and the chicken was dry. I tried calling but nobody would answer. Never again. Wish I could get a refund. read more

If you have a craving for KFC - then it will do. The problem with this place is that the service is slow and border-line rude. There is RARELY someone at the front when you walk in are in line. They regularly don't have everything you need to fill your order and regularly get your order wrong. Bottom line, it's the closest place to get your KFC fix in the area, but GO INSIDE and CHECK YOUR ORDER - also don't expect to get in and out quickly. Forget about their buffet - it's disgusting! read more

I visited this KFC a couple of weeks ago I ordered a 3-pc dark meal. The chicken was horrible it was cold and dried out. Called and came all the way back from WS to Clemmons. I went online to complain and never heard anything from management Unacceptable read more

Worst KFC we have ever visited. At 8:15 pm, restaurant had no customers while 2 of us were there. Every table was dirty. The white chicken meat was so dry and tough we could not chew it. They claimed it was just cooked. It had to be hours old. read more

Order is never right, not sure why I expected it to be any different today. Ordered an 8 piece family meal to go. Asked for all dark meat (didn't happen) and the 8 piece is only a 7 piece. Also have a long hair stuck inside of a chicken thigh) They literally always screw it up and I'm tired of coupons (just get the damn order right!). We'll start driving up to the Yadkinville location from now on. Also, no one is answering the phone. Needless to say, this entire meal is going into the trash. If I could give it zero stars I would. read more

I will never go here again, went through the drive Thur and order 3 piece tender and mash potatoes. Paid and pulled off with my food going down the road I went to grab the box that was in the bag to set in my passenger seat and all the food came out the bottom of the box into my seat thankfully the mash potatoes container didn't open. After pulling over and cleaning up the mess I looked at the box nothing was wrong with it just the laziness of the workers not wanting to open it up all the way but anyways I could finally start eating the tenders which wasn't bad but when I open my mashed potatoes there was a long black hair Absolutely disgusting lost my whole appetite! read more

Do not go! Staff slack on phones and not making food. Food not good either! 3 small Cheetos on sandwich!

I do not recommend going to KFC in Clemmons's unless you want to stand around waiting for your food! When we ordered our food, they said we ran out of biscuits so we had to wait. Another customer who was before us waited 20 for his chicken order. They were not in a hurry to fill any order I can tell you that. Very disappointed but if you like waiting 20-30 for your fast food chicken, then it's the place for you. read more

The wed site says store hours are 10 am to 10 pm on Sunday but when I get there at 9 pm the store was closed then today I called to comfim the hours and no one answered hmmm needless to say that kfc lost a little bit of money and needs to improve this store location with proper web site info and empoyees to answer a phone read more

This is the worst place to eat. Terrible customer service, could not hear the lady over the intercom. Waited over 10 minutes for food, and when I got the food they forgot to put not one but three items. Never again. read more

I rarely leave comments on a place but I have to ! The customer service was terrible I stood there for several minutes the manager came out and said "hello" and continue packing her drive thru order instead of saying someone would be right with you. The food I bought my tenders where tough and almost cold my stomach has started hurting as I am typing this. I ask the cashier for honey mustard receive bbq I was going to dine in she already had my stuff in a to-go box she never ask if I wanted to eat in or take out. I would NEVER go back here or let my company order from here because it seems like they don't care about there customers or food. read more

So I'll probably never go to Clemmons KFC ever again I gave them three chances. The first time I went I got a chicken pie and it was cold in the middle and not to mention the floors disgusting and it looked like It hadn't been swept or mopped in 2 days. The second time I went I had to wait for mac & cheese and I waited for 15 minutes and when I brought my food out comes to find out they didn't even give me my mac & cheese luckily I checked the bag before I left and here is the third time so I ordered chicken pie and she tells me it's going to be a good 20 minutes I said all right that's fine so I finish my order and pay for my food she tells me to pull to the side i said alright. mind y'all I ordered at 7:25... 745 rolls around and I'm thinking all right KFC is usually so it's OK whatever. Then eight rolls around and I'm like alright so where is my food. 815 comes around I walk inside because I have to use the restroom so that gave them a little more time. And after that I stood in the front where you order for a good 10 minutes and everyone in the back just wants to look at me. So I finally asked the lady that sitting in a booth eating (she works there) & not to mention she looked at me like why are you coming up to me while eating I thought to myself oh well. Anyways I say I just was wondering when I was going to get my food and she said oh you haven't got it yet I said no I ordered at 7:25 and it's almost been an hour. She walks back ask the manager and the manager says my food has been handed to the wrong person. I said I figured that's what happened everyone makes mistakes but Id like my money back please. The manager said she totally under stood why I wanted my money back. And as soon as the manager goes a call out the lady that handed my food to the wrong car she said they had to "use" the bathroom. So anyways the manager gave me my money back and she gives me extra food and extra cookies but needless to say I'm never going back to Clemens KFC again read more

It had been a year since we ate at KFC in Clemmons. A coupon in Sunday's newspaper magazine enticed us to try it again. Also, in recent months this KFC has been renovated, so we decided to go for it. We visited this location after church on Sunday. It was fairly crowded, and we almost left before ordering because the line to order didn't seem to be moving. The place looked cleaner, less greasy than our last visit in 2010 and no buffet, but the wait to order was very long. We should have left. After about 25 minutes our order was taken. Meantime, a number of customers left because of the excessive wait time. Those who didn't leave complained to the manager. The manager explained the wait by saying that three employees failed to show up. After another 30 minutes our "grilled" chicken order was ready. It was "grilled" with skin on and was literally dripping with grease. Again, this was not a very good experience with KFC in Clemmons. read more

Worst place even only for drive through. Trying to only get chicken and they gave me a price that's more expensive than the meal and when asked further they straight up said they don't know the price. Workers are rude and unapologetic. Wait time is super long. All in all very bad location and really killed KFC brand for me. Poor management read more