I know why low rating. Ordered delivery twice. The chicken tastes like it's been under heat lamp and the sides are very small and taste old. The pot pies also taste old . You'd think they would have high turnover so food would be fresh. Nuggets are very small. Missing item like sauces that were ordered. Don't know ambiance . read more

Horrible! Place is always empty. Greasy chicken. Shady employees. One yelling at the other using the f word. Never again. Should be shut down .. filthy read more

Negative stars needed here. Food was not the greatest. Staff is beyond horrible. I ordered abt $40 of food with 3 medium drinks. Food was kind of cold and felt and like it had been out too long. Ordered read more

So we ordered family extra crispy. We had couple of sides plus fries. Kids were looking foward to eat for dinner. I have to say I was truly disappointed with the chicken and fries. Let's start with fries, all clumped together and smelled the grease. Now the chicken should be renamed extra soggy instead of extra crispy. I don't think I'll order again , my mistake was not going with my gut instinct with Popeyes. read more

Friendly service, but the premises was a mess. Additionally, I was concerned by the sanitary conditions. I saw staff with their food handling gloves touch money but not toss out their gloves. I think Management needs to evaluate the operations. It was my first time at this location and will probably be my last. read more

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They seem to close far earlier than their advertised hours. This is disappointing because they had mentioned on their hours that they were open until 11 and they were closed at around 10:40. read more

I ordered a meal then when I went to change my order to just a two-piece, she told me I couldn't change my order because the register had no tape so they charged me for the food gave me no receipt. My order came to seven something and then she told me the order was only 698 and that was the difference so I told her she needs to get the manager manager came over gave me my change. She got my food slam my box down handed me my food never said thank you have a nice day or come again, but don't worry I won't be coming back to this one very bad customer service, and what business rings up food without tape in the register especially KFC.. read more

KFC - Fast Food Near Me - Fort Lee, New Jersey

This is the worst KFC I have ever been to. It took my order 30 minutes to come out. I guess it's not considered fast food? The chicken was over cooked and inedible. The sauces in my $20 fill up box were missing and the box was not presented as advertised. Unfortunately they lack team work along with efficiency and look as if they are chickens running around with their heads cut off. Not sure if this stems from management but I will not be returning. I ended up throwing out the majority of the food. read more

1 tender between 2 buns is their excuse for a sandwich. 1 tender between 2 buns is their excuse for a sandwich. 1 tender between 2 buns is their excuse for a sandwich. read more

KFC - Chicken Sandwich - Fast Food Near Me - Fort Lee, New Jersey

I would give zero stars if I could. This place closes whenever they feel like. They don't have everything from the menu and sell you whatever is left starting around 9. My last visit was on Monday at around 9pm and they only had 18pcs of wings left and would not fry more for my 24pc order. Ended up getting 12pc and I heard the lady tell other workers there's 6 left, meaning only sell 6 more to next customer. I'm never going back to this place again. If you want to risk it and try for yourself, you've been warned. There is a reason why this place has such a bad rating. read more

Cock-a-doodle-doo I love you The Colonel has upped his game. Nice Bun beautiful crunchy pickle spicy sauce but lacking the crunch give it a try ! Thanks read more

OMG!!!! First time I ate KFC . I visited many chicken or BBQ famous or trendy restaurants in Fort Lee ,NJ this is the best!!!!! I order combo of extra crispy chicken(big 8?), biscuit4, , mashed potato , Mac and cheese. I don't usually eat junk food  I thought KFC is kind junk food . No this is NOT bad at all I went to eat chicken burger yesterday and paid $45 for two of us .But this KFC is win win  BIG portion, $20 many side I had a happy weekend ! Didn't even take a picture before I eat .3 stars!!! Oh well it's high Calorie so once a month :D v read more

Do you think they are edible? No, they're not. Yes, there's only one KFC in this area but don't go there. We've been there almost 20 years, had many times missing orders and.wrong orders. But it's close from us so we just went there. Because it's anyway a junk. But today was my last trip to this place. We ordered $20 fill-up, should have 12tenders, but count them in the picture and how many are they? Are they 12? And do you think they are edible? No way. It is almost like I was trying to chew some old wood chips. Not only that, but we also ordered a famous bowl, that we couldn't find in a bag and two biscuits we're missing too. So, we tried to go back to KFC right away but we went later to avoid the crowd. We were there right before they close, and I told them a famous bowl is missing with 2 biscuits. And show the lady these tenders. She brought my receipt to the back talked to the other employees and came back said she's going to give me a famous bowl. A asked how about 2 biscuits? And a guy jumped in said biscuits are a part of $20fill-up order that he can't replace it. So I asked how about this? Tenders? Than- here we go!! He said "Hey, it been a while!" what? So I brought those shitty chicken tenders back to fool them and get some found back?? Excuse me, bro! I paid my money and didn't get what I expected, and they treated me like that? They all were very RUDE, and profession. They don't know how to handle the problem and situation. PLEASE LISTEN TO OTHERS AND DON'T WASTE YOUR MONEY AND TIME. If you really want to have chicken, go to Popeye's! There is one in Teaneck and the other one in Little Ferry. I give negative 5 stars! Never stepping in that shitty place ever again. read more

KFC - Garbage - Fast Food Near Me - Fort Lee, New Jersey

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I went to this KFC today and this will be my last time. I ordered an all white meat, 8 piece meal. I ordered 4 breasts and 4 wings. Before I left with my order, I reconfirmed with the KFC manager who packed my meal that I had four breasts and four wings. She verbalized that is what she packed for me. After I returned home, I found she had lied to my face. She had decided to give me only 3 breasts and 1 thigh when I had paid for four breasts. In my opinion, this is STEALING! The manager who packed my meal should be disciplined and demoted for lying so easily to a customer's face. Kind of makes you wonder how many others she had lied to along the way. Avoid this KFC... or if you must, double check your order before you leave so u don't get screwed too. read more

Food's still good but not sure if there was a change in management but the new staff, grandma's and all need a to take a customer service course. Rude af read more

Went to this KFC and again they screwed up my order and this is my last time coming to this KFC. I ordered 12 wings and when I got home there was ONLY 10 wings and they were not cooked very well. The last time I was here, I got home and found I received someone else's order. Never again and learned my lesson. read more

Worst place ever for Both Kfc and taco bell. Come-on Headquarters, pay them a visit. There is always an issue there. They had issues with the soda machine for years. And finally fixed. gee thanks. What issue now, the card card machines and internet is not working. Forgot to pay the bill? What else? customer had 100 bill and they are trying not to accept during lunch time. Management is terrible. Owner needs to read the handbook about running a business. Employees are so slow, there is always a long line not because of good food, but because each order takes 15 to 20 minutes. Another issue, either the roof is leaking or the Hvac condenser is leaking onto the ceiling tiles. What does that mean MOLD. Time to report to the health department! read more

KFC - Look, leaky roof or moisture from Hvac, What does it mean? Mold! Get in there department of Health - Fast Food Near Me - Fort Lee, New Jersey

Went with my husband today on Sept 7, 2019 at about 3:30pm and had horrible customer service. Girl that took our order was rude, and dismissive. My husband had a question about the menu which she didn't answer, just walked away as he was talking. Not first time we have this experience either the same employee either. I think she might be a manager. Also, she didn't even include the dipping sauces that we requested. Never going back. read more

Service is terrible. On top of that, they shorted me on my 16 piece bucket of chicken. They only only gave me 12 pieces. When I picked up the order, I confirmed with her that this was a 16 piece order. Tried calling them but no one ever picks up the phone. read more

I don't think I've ever given a 1-star review but I feel like I have to today. I ordered an 8-piece bucket meal and other than the sides, the food was inedible. The chicken was dry and the original recipe breading had zero flavor. Additionally, the four biscuits were tiny and tough to chew. Biscuits should be light and flaky; these biscuits were basically baked clumps of flour. I wish I took pictures. Anyway, I doubt I'll be ordering from this location ever again. I may have to give up KFC, in general. The food was THAT BAD! read more

This place is MUCH better after the renovations. It went from a nasty old, gross chicken/taco joint to a clean place that's actually conducive to eating. Definite props for the much improved interiors, but the service remains sketchy. Things move quickly only when there's nobody else around. Otherwise, things grind to a halt, especially during lunchtime when it's obvious their limited staffing shows how ill-equipped they are to handle high volume lunch traffic. The food here is fine, as long as you know you're getting plain old Taco Bell/KFC crap. read more

The worst restaurant experience I have ever had. Apparently the rude cashier runs the place. It took over a half hour to receive my food after waiting ten minutes to order. I don't need to be understanding that she has been there all day or they are understaffed. If I used those excuses at my job it wouldn't fly. What made the wait even longer was that the person who called out my number couldn't read correct and read out the wrong one. Finally when I got home the order was wrong. for now on I will be going to Popeyes. read more

Worst KFC i ever try in my life Slow, bad prepared of food , and the worst part employees in the phone will working read more

please dont ever go to this kfc if you want your food in a timely order or preppared in a clean way. i worked there and the grease doesnt get changed for three weeks. some of the employees dont use gloves when serving food. the floor is so greasy i almost fell a bunch of time. the managers will yell at the employees and the customer. i watched people wait an hour for their food yesterday. it was only my second day on the job yesterday and i quit because it was such a toxic environment and so dirty that i did not want to be a part of serving peoples food like that read more

I cannot even get myself to come up with the word. Looking for my complaint email to them. However, the post on 2/7/17 by Farrah, should not be doubted. I am positive that is what took place as I observed the cash handlers handling food without gloves. Manager is not qualified to run that place, employees arguing with manager in front customers, wrong food orders. I really thought there was a candid camera episodes going on in there, unreal. UNREAL. This is a KFC/Taco Bell establishment. I think they need to start over and sell either one or the either then add on a second fast food chain once they've mastered running ONE. No, It's not good for groups. You'll all starve before you get served. It's not good at anytime. read more

If you want food poisoning eat here. 3rd time i give em try hoping they improved. Dried stale over fried burnt chicken. read more

WORSE Place to get Fried Chicken, I gave them 3 chances in 3 months and every single time i go, they give the koreans All the dried fried up chicken . I went recently at 9pm and they ran out of the original recipe!! So I had no choice got the 3 piece deal, with extra crispy!! I got home and the 2 breast meat were HARD as a STONE and the guy did not give my 3rd piece.. Do Not ever eat here be fore warned!! So I threw into my Garbage can... This place will definitely be closing down very soon !!! Disgusting read more

The place is ok. Not sure why the poor reviews. It's clean, they have the best of both menus with KFC and Taco Bell, albeit the selection can be overwhelming. The only issue is it seems a tad slow. In terms of service. Not sure if it has to do with the fact the staff has to manage orders for two menus. Either way I got my food after an extended wait, and everything seemed fine to me. read more

Nice stuff. Even though they made mistake on my order, they corrected for no charge. Clean location also. Will come again for sure.

This review is AFTER they took down the place for a renovation, and completely gutted the place after decades. ABOUT TIME! There used to be R...ches in the pictures! Did they fix the place and make it look nice? CHECK Did they RETRAIN THE STAFF or hire more faster staff? NEGATIVE Did they IMPROVE WAIT TIMES? NEGATIVE Can they get a 2 pc chicken order or a SINGLE taco order out right or quickly? NEGATIVE I've given the place some slack, since it was old and I felt it had to build on the moral of the staff working there. But this place is BRAND NEW, rebuilt. The people should have been RETRAINED. If you have EVER been to this KFC, especially at DINNER time, you can WAIT 30 MINUTES ! (NO LIE) for your order to be given to you. Tonight was no different. There was literally 10 couples waiting 20+ mins. I literally saw one lady with her KFC chicken ready wait for 35+ mins, while she waited on ONE TACO and not until 35 mins later did the manager scream in the back to get the one taco to her was she "GIVEN THE RIGHT TO LEAVE!" There was another customer who was waiting on 2 simple tacos, and he waited 15+ mins. Another customer complained his order was not done for 20+ mins, his chicken was ready but there was NO COLE SLAW to give him! They have these nice tables and cubby holes for sauces and the like for Taco Bell, but guess what, THEY DONT HAVE ANY SAUCES because they NEVER ORDERED IT! All the cubby holes are EMPTY. You can have your take at free napkins to wipe your tears while you wait and wait and wait (JUST LIKE OLD TIMES EH?) The new "IMPROVED" section which holds the chicken was not well though out enough or they just didnt have enough chicken, because they had to constantly refill it, and then it was empty again. Have you ever see the Popeyes on teaneck road? Have you see the spread and the length and width they hold their chicken? They also put this round table for standing room directly behind the cash registers where the line USED to wrap. So this monster is completely in the way now and there is no way for a line to form properly. The tables in there was also literred with Taco meat and chesse and no one cleaned it. Also, while this entire fiasco was going on with people working. A single worker (manager?) was standing in the back watching the whole entire thing blowing ballons up (for what?) -- why not get behing the counter while it is busy and lend a hand. I never understood who owned this place, if they really care, do they care.. But they must care a little because they renovated the place and invested the money into that. NOW RETRAIN YOUR STAFF or HIRE COMPLETELY NEW STAFF. They are inefficient, lazy or at worse, not trained. If you don't believe this review, review your video footage of around 7-8:30 pm today and see if ANY of your customers DID NOT LEAVE WITH A FRUSTRATED and ANGRY face tonight. Its been this way at this establishment for years, WAIT WAIT WAIT, WRONG , and more WAITING. and nothing has changed. read more

A one star rating is too high for this establishment. This KFC also includes a Taco Bell which doesn't help the fact this place is so bad. The food is what you would expect since it is a franchise with all your Taco Bell and KFC favorites. What you wouldn't expect is how unsanitary this place is. I would go as far to sat that this is the dirtiest restaurant in all of Fort Lee. During one visit, we saw the roof was leaking right in front of the soda dispenser! Two words can describe this, annoying and gross! Gave the place a second chance and as we sat down to eat, I saw a small bug crawling on my friend's hard taco wrapper. Fortunately he finished his meal but who knows if one of those little buggers slipped by in to his taco. The staff is hit or miss. I personally believe that they realize what a dump this place has become and wonder why people would eat here. Until there are drastic changes, I highly advise not coming here even if that means an extra 10 minutes of driving to somewhere else. By the way, there is no drive-thru! read more

I mean , I know that all restaurants are suppose to clean their soda machine regularly if not everyday because of how dirty these machines can get. I've been here 3 times in two months and the machine is dirty as all hell. The Pepsi looks like seltzer water every time. Watching the staff is more then irritating because they move slower then molasses. While I'm here I've witnessed 1 women complain that she's been waiting for 22 min and when she finally got her food it was completely wrong. She got her money back and left. read more

KFC - Fast Food Near Me - Fort Lee, New Jersey

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Normally I do not complain about fast food restaurants, but the appearance I encountered of this location was bad. All the trash receptacles were over flowing. The condiment area was empty and trash strewn about it. Bathrooms were dirty and had no paper towels. Floors were dirty and sticky. read more

KFC - Trash - Fast Food Near Me - Fort Lee, New Jersey

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