My boyfriend and I stopped by the drive-thru after seeing a movie at the theater. There was easily 6+ vehicles ahead of us but we didn't think much of it. It took close to 30 minutes for us to be able to place our order ($20 bucket and a Famous Bowl). Quite a few cars left while we were waiting. After placing our order, we heard the car behind us being told it would be at least a 30+ minute wait to get the food (they didn't tell us this). Finally, after almost an hour, we got our food. We were given the Famous Bowl for free, discounted on the $20 bucket, and received a few pieces of chicken free, along with several containers of mashed potatoes. I have never waited that long in a drive-thru before (we were told it was due to lack of staff being available). I would have given lower but we were given money back and free food for our time waiting. read more

1/10 service this Taco Bell is always horrible , the workers have attitude look high 24/7 and just can't do the simple task of giving costumers the right food, and then don't even come to the counter to help us get the right order. We waited 15 minutes a worker said soemthing about us and nobody answered or came by. Until the lady with white blonde hair in a ponytail came over and helped us all by herself. read more

KFC - Chicken Wings Near Me - Hooksett, New Hampshire

Should have checked the reviews. Shame on me. I ordered a drink they didn't have it so asked for them to refund it and it was like I was insulting them. And then they didn't actually give the refund they said they did but I did not ever get it read more

Terrible service. Long wait times. Store is messy. Food mediocre. They need to hire more people. read more

this place is a joke! it's always drastically understaffed and service ( even for fast food) is terrible. I placed an order for pick up at 5p, arrived at 6 to pick up and was told their cook didn't show up and it would be 30 min. no apologies, offer of refund- just straight poor attitude like it's my fault I'm frustrated my order is not ready. they apparently cannot get my phone number from the order to call me. ridiculous for fried fast food! read more

Wish negative stars were available for the service but more importantly the manager. Wasn't even busy. Family members ordered on the app. I was told to go to the drive thru to pick up (don't go there or eat there ever). Was asked to pay for a $45 order that was paid for and I even showed up 10 minute after the order will be ready time. Then was told to park up front and wait ... 20 minutes later I walked in. Got my food forgot they paid for drinks went back and a couple of cups were slapped down in front of me The people working there never spoke to me. I asked if those were my cups because there were other customers there and the cup Handler said "what do you want me to do pour it for you?" I asked for the manager and she said she was the manager and I laughed and said good luck Luckily the food that was ordered included a lot of packets so of Taco Bell hot sauce- not the KFC sauce ordered read more

they need to shut this place down, terrible service the quality of food is horrible. always get an order wrong, cooperate or inspection need to give this place a visit read more

l was there today around 12p. My order took more than 1/2 an hour. They did not have the original chicken, only the extra crispy. We had to wait for them to prepare it. l heard a few complaints at that moment. One guy was complaining about his soda. The soda did not have enough syrup. They never fixed it. Another guy forgot his order. Part of his order came late so he never took it. An older woman working there gave the box left to another customer and told him: take this order for free because somebody forget it. The floors were completely sticky and a few flies around. They should close this place because the customer service is pretty bad. Definitely, my family and l won't go back. read more

Purchased my order online. Got confirmation, drove to pick up my food and was told they had no chicken for my order. I asked how long and they said they didn't know their cook just arrived. I just told them to cancel my order and was told they couldn't and I had to call customer service for a refund. Talked to their GM who told me the health department made them throw away their chicken due to temperature safety issues. So much wrong here. go elsewhere. read more

This was the absolute worst DoorDash experience I have ever had. I put in the order around 5:45 and the original ETA for delivery was around 6:30. The restaurant is less than 3 miles away, so that seemed fair. The delivery kept getting pushed out, because KFC failed to fill the order. I am still waiting now and supposedly the dasher is on the way, but this will have been nearly 2 hours since I placed the order. I have zero confidence the food will even be edible. $70 later on crappy fast food and a reminder to NEVER eat at this KFC. If I could give zero stars, I would. read more

We go here a lot, and no matter what time or day, they either have no chicken or no rolls to make a sandwich. How does a chicken place run out of chicken? This place needs major help read more

NEVER AGAIN! This place needs to be closed down. The quality of food here is atrocious! Spent $24 on two meals and additonal items via the drive thru. BOTH sodas were flat. And the chicken tenders were abysmal! I asked for no ice in both drinks as well, and received ice in my drinks anyway. What's worse is that they're slow and you can tell that the employees within are more concerned with socializing than serving a quality product. Should be given full refund for this crap of a meal. Get new employees and new managers and offer a better product!! read more

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Dismal service from miserable, cursing, infighting employees. Who knew picking out a chicken breast and scooping some mashed potatoes could take 15 minutes. read more

This place fucking blows. Ordered the 5 piece Nashville Hot had no sauce on the chicken and the chicken wasn't even breaded. read more

KFC - Chicken Wings Near Me - Hooksett, New Hampshire

Nasty dry hard cold food no matter the time of day. I'll drive to Manchester or Londonderry before I go there again. Should be shut down.

Stopped in on my way home for a chicken sandwich I ordered the sandwich not the combo which was almost $5 as I was pulling out of the drive-thru I checked the sandwich and noticed the bottom bun was as hard as a rock along with the smallest piece of chicken you can imagine a step above a chicken tender so I made a u-turn went back to the drive-thru and told them about it they said no problem we will replace it oh they replaced it all right with some piece of chicken probably smaller than the first one the bun was not hard but the chicken was all dry I can't even imagine KFC thinks it's okay to sell a piece of garbage like this at this point I'm all set with KFC I won't be back read more

This is the Dirtiest Taco Bell I have ever seen they haven't washed the windows and I don't know how long the outside was a mess I've been to Harlem New York and have cleaner ones the food was a Burnt in Slap I wouldn't feedMy dog this I don't know how the corporate hasn't shut down yet for the nastiness and I know it's Taco Bell but wow read more

KFC - Chicken Wings Near Me - Hooksett, New Hampshire

This is what you'll get for a chicken sandwich, 2 dry tenders and a squashed bun. didn't tell me they were out of the sandwich, just acted totally nice and handed this to me like nothing was wrong. Only $5, but still an upsetting waste of money to drive off and discover this read more

KFC - "Chicken sandwich" is really just two dry tenders and a squashed bun - Chicken Wings Near Me - Hooksett, New Hampshire

If zero stars were allowed, I would give that. My complaint to corporate. "As you will see, I was a frequent customer to your Hooksett, NH location, but I will not be returning. Last evening I had the worse experience ever. I placed my order through your app and was told it would be ready for 5:35. I arrived at the restaurant early and waited for my order to be put into the pick up area of the restaurant. The restaurant seemed busy so I expected a slight delay. Thirty minutes later I approach the cashier who rudely told me the order will be prepared when it comes up on some screen. After one hour I spoke to the man who was bringing up the orders on some computer and he asked me if I announced my arrival. That is not how a mobile app works. He found my order and tells me I didn't see it. He pulled it to the front and I told him he has 10 minutes to get it. He got the manager for me. This was an additional 30 minutes later so I asked for a refund and to cancel my order. I was told he could not do that so I had to go through the app. He also told the gentleman that he missed my order that it was 'right here'. So I wait for 1 1/2 hours for my order placed through your mobile app, am treated rather rudely, they mark my order as picked up and now I have to go to my bank to challenge the charges for food I never received. Yeah I am really pleased with your service. So if someone would kindly refund the $34.11 to my account that would be appreciated, it is the least you could do after my shitty experience. Thank you." The sad part was I wasn't the only customer treated this way while I was there. read more

Unfortunately this location is severely understaffed. I can't imagine an easy remedy to this other than raising wages so it's more enticing for people to apply. read more

This has to be the worst experience ever. They "ran out" of chicken during the lunch rush after having us wait 30 min. Then the manager would not come out to refund the money for the in-completed order. read more

Usually a.4 for me as I've had great luck in timing with this KFC/Taco Bell but they really blew it yesterday when just as our state is going into extended Covid-19 stay-at-home with continued recommendations for people to wear masks in public, guess who's not wearing masks while cooking and serving your fast food? That's right - yesterday's KFC/Taco Bell Hooksett employees around 4 pm - a waste of $$ as I've been healthy so far and just don't want to wreck that for myself or friends now. Didn't make a fuss - my words were too ugly at that moment - so here you go - and shame on you for being reckless with us, your customers! read more

DO NOT EAT HERE The person at the driver thru was on drugs or he stayed up all night. A five piece tenders and a chicken sandwich took 30 minutes thru the drive thru. I couldn't get out of line or I would have. My five piece tenders was a three piece and my soda was a diet without any ice. I wrote KFC today to report the employee. Worst experience ever at a drive thru. read more

A couple weeks ago I went to this KFC right before they closed, and I got the GARBAGE chicken at the Bottom of the barrel! and it was beyond terrible and smelled like a morgue it was so bad that I will never go to another KFC I can't get that small out of my head! read more

What happened to Kentucky Fried Chicken. Went into the one in Hooksett. It took about 10 minutes before anyone came to the counter. The place was dirty. No clean tables. The "fried" chicken had NO crunch. Like it was microwaved. That was ok at least there was meat on it. The biscuit was like a rock. You can tell the Colonel is dead. read more

This place has the absolute worst service! My order was all messed up and when I kindly approached the manager she was very unprofessional and did nothing but make excuses and talk very condescending to me. I would NEVER RECCOMEND this s*** hole to anyone and oh yeah, the place was filthy. I was not there for dine in, I had ordered take out and still had horrible service....never again will I go there nor do I suggest anyone else go there, that's unless you enjoy rude people, filth and unprofessionalism. read more

Rating for KFC 0 There are certain things in life you count on to always be the same even in the food world.. McDonald's has burgers, DQ has ice cream, and I thought until today that KFC had chicken covered . Boy was I wrong. The Extra crispy chicken I ordered was, Out of the Box a light cream color and was about as far from extra crispy as chicken coating can get, the chicken itself tasted old and chewy. The 2nd bite was spit back into the Box in disgust. The chicken tasted like bad hospital cafeteria breaded chicken and I mean BAD hospital Cafeteria breaded chicken. The macaroni cheese tasted like it was made sometime back in the early 2000s And even the mashed potatoes and gravy weren't what they were supposed to be I can only imagine that the colonel is spinning in his grave somewhere because of what he built and fought so hard to make an American icon has become.. The only good thing about this meal was that it will teach me to make chicken at home because I will not go to KFC ever again. read more

Last few time going thru drive thru during covid as dining room was closed they forgot items in my order. The drive thru was 7 cars deep so to wait 25 minutes for a taco or 2 to complain wasnt worth it.... Went again and they gave a wrong order and crushed tacos..... Place is absolute find any other fast food joint and go there instead people you'll be disappointed just like me read more

Went through the drive-thru here and ordered the colonel sandwich combos. The buns were as hard as a rock and the chicken was tiny. Go back through and he said that is what we ordered and he would replace the buns. The next buns were a bit softer but the chicken was so dry and nasty. The fries that came with the combo were old and like rubber with a pound of salt on them. Then the Taco Bell was another story. I ordered a new loaded taco it is supposed to be in two shells. Nope!!! One soft shell and then some crunchy chips. Soggy and nasty burritos too. Never again and corporate is being called. Needless to say dinner is tossed and we are out 20 bucks. read more

Chicken tenders are very different now, they don't actually have any meat on them. They are dry and disgusting, Used to be a pretty decent place, they may get the order wrong but the food was nice. Now it's just garbage all the time. read more

If I could give zero stars, I would. Was there in late afternoon, because I had a yen for KFC. Big mistake. I got the $5 breast to go. The chicken was dry, the skin alternately soggy and tough. The biscuit was borderline burnt and very dry. Obviously kept warm much too long. The takeout bag had been thrown down on the counter in front of me, and that should have been my clue that customers are considered a nuisance. I will not bother these people again. read more

I usually have a better experience at the Taco Bell portion of this restaurant. Whenever I order off the KFC menu they either ran out of the item or they overcharge you, for example I ordered a meal and was charged a la carte for all of the items. Perhaps inexperienced staff which is fixable, so not a huge deal. Also the prices on the menu are different than the prices listed on the location's website. They skimp on wing sauces leaving very uncovered, uneven sauced chicken tenders and wings. The person at the window (usually different from who takes the order) is always very pleasant though. read more

David and Jason amazing. Excellent customer survive. Prompt and friendly!! Quickest drive thru around.

All I can say is the struggle is real at this location. They constantly "don't have any chicken". It's like it's a drug front or something. Maybe they should start building Deloreans...I mean they close at random hours of the day....turn their lights out when cars approach.....and yet somehow are still in business. If you want a fun time try ordering anything that is advertised on their menu....take over under odds on if they are "Out of stock" like it's a 70 inch HDTV on a Black Friday sale for $50 or something....I can't wait for the fight for $15 replacement machines to roll in and take some jobs....maybe one of those jobs will be the manager in charge of procurement. If this is a franchise the quality control dept. needs to find a new franchisee. I feel like my 1 star review is a gift....the same feeling the crew must have when they actually fill an entire order. read more

Horrible service miserable staff! I will never go back to this location. They should absolutely shut down. Chicken is more dry than sand. I'd rather eat the garbage behind their building. They should be ashamed to even call this location a KFC or a fast food location. The employees shouldn't even make minimum wage that seems to much for these lovely folks. I would give 0 stars but it is not allowed for some reason shame on you yelp. read more

Sloweeeeeeeeee service every time i hit the drive thru at this joint... I don't know why it is sooo painful to get some good service from here. We went to order yesterday they say drive thru is down come inside. We go inside and still can't get the ordering right. I hope management read this and gets some responsible people in who want to make this place run smooth one of these days. read more

I have to update. Went back to this place last night at 941PM. The music was so loud you couldn't hear yourself. The signs posted that the dining room was open until 10, and the drive through was open until 11, but they refused to accept an order for KFC because it was "Too late" The management at this location is absolutely the worst. KFC corporate needs to send in a few secret shoppers and have this guys job. read more

If I could give "zero" stars I would. This is the absolute worst place for food there is in the Hooksett/Manchester area. Why? First, too many millennials/Gen Xer's working there, w/o PROPER supervision. They have absolute zero work ethic, left alone. I know they have their reasons but any work is work, and you should do your best. They are losers for the most part at that restaurant. Now lets get to it. Order is always I mean always wrong. This time biscuits burnt and very crumbly. I got Xtra crispy thighs and wanted original and they were burnt also. And they were so tiny and no meat after the breading and skin. I couldn't believe it. Didn't include the biscuits had to ask. Check the bag/box every time you go there, as it will be wrong most of the time. Again losers they don't care. Likely, smoking weed. Had a conversation with the Asst. Mgr one time and he was a total loser. Hated his job told me so. I'm telling you this place is something else. I don't know how they stay in business w/o closing the doors. Talked to other customers on occasions and they have the same things happen to them. It's just a matter of time before they close. This is a total reflection of today's youth and management. Both are not worthy. But ultimately, it's a reflection of the parents of the youth. Horrible upbringing. I'm LOL I will never return! read more

I can't agree more with the review from 2014. This place is. Such a joke. They close when they want. The don't even leave the sign on outside anymore just so no one will stop. Then if you do stop, you will sit at the speaker for at least 3-5 mins before they acknowledge you, waiting for you to drive away. Then to make sure you don't bother them again in the future, you wait 15 mins for your food even though you're the only one there, and they make sure it's so terrible you never go back. The manager doesn't care, he gets paid either way. I've never been so blown away by a fast food restaurant being so sloppy, lazy, ignorant, and rude. Oh and they never have ANYTHING you want!! I literally got told once they are "out of tacos....." I said ok so a chicken crunch wrap... "we're out of those too" ok... How about just a bucket of chicken... "we only have a couple drum sticks but they look ok......"(this was while the sun was still out by the way) how is this place still standing? read more