Customer service is excellent with the newer crew! The young lady at the register & drive thru with the fun colors in her hair is so sweet and professional. Will def be back! read more

Poor customer service, Mariana P. Lunch time we have to pull over to the front of the store to wait for our food, a lot of us come to a fast food restaurant for our lunch time, having to park and wait for over 15 minutes, not right. Do come here unless you want to wait for your meal. read more

I decided to do DoorDash lunch from KFC. It had been a while since I had their food and it sounded good. The lunch arrived on time, it was well packaged, and the contents were still warm. The order consisted of the 5 Piece Chicken Tender Big Box, Mashed Potatoes, Gravy and Cole Slaw. My meal was satisfying ... both tasty and filling. I will not wait so long to try KFC again. Nice change from burgers and tacos. read more

KFC - Fast Food Near Me - Lincoln, California

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Ordered doordash at 9:00pm. KFC calls me said they ran out of chicken and couldn't cancel my order. Called doordash, they could not get should have the restaurant. They then Talked to the driver who said KFC just went ahead and locked up their doors. Never again! read more

Who knew a quick stop at KFC in Lincoln would be this good? The young gentleman at the counter was super helpful when I couldn't decide what to order--he pointed me toward the new spicy wings and wedge fries. Such a tasty and delicious choice! The wings had just the right amount of kick, and dipping them in that delicious hot sauce was next-level. The wedge fries were perfectly crispy and seasoned, the kind you can't stop picking at. Bonus points for having an ice-cold A&W root beer on tap--it paired perfectly with the spice. The restaurant itself was spotless (always a plus when you're grabbing fast food) and everything about the stop was quick and convenient. Friendly service, clean space, and tasty food--this location really gets it right. read more

KFC was a app for daily specials. Once you sign on with your email it sends u a code. The code unlock to so u can order. Once u order it ask for another code which takes u back to the beginning. Very frustrating!! It seems they don't want u to use the "special deals" app. read more

Going to a potluck for Thanksgiving and I am not a cook. I decided to purchase the KFC Thanksgiving box. In total I paid about $110 and I'm totally satisfied. The turkey is between 12-14 pounds, the mash potatoes and mac and cheese are both 100 ounces and there are 12 biscuits. The mash and mac were pretty standard in regard to the taste, the turkey surprised my friends and I. Tender and juicy and had a really good flavor. This box alone was more than enough to feed at least a family of 4-6 and the price wasn't bad. I recommend to anyone who doesn't want to stress out about the cooking part of Thanksgiving. Happy Thanksgiving everyone. read more

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Got to the KFC before closing. Thank you for putting up with last minute munchies! Alex and crew were great helping everyone get what we needed; our KFC Fix!!! read more

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Their biscuits have the outside of a rock and the inside of a desert, their mashed potatoes have no flavor, their chicken is flavorless aside from the seasoning, their fries are full of air, and their cole slaw is some of the worst I've had. read more

Great service like the place and have a it looks nice and I got to spin a wheel overall I like the food, price and the location

Went to KFC's drive through and ordered the Tuesday $10 bucket of chicken. Brought it home and put it in the fridge. Didn't check the order, but regret not checking. Upon opening the bucket I realized they only put 8 pieces of chicken and not 10. Pretty crappy of the employees on duty to short a paying customer! read more

good customer service and great communication, very fast. Food is very good. ambiance is good.

The food is fresh, and tasty . The folks working there are friendly and helpful. I love going to this clean restaurant, and getting my KFC fix. read more

The Saturday before Super Bowl Sunday and i expected KFC would have a special on wings ... i asked the kfc clerk if they had wings . And she said no we dont carry any... im sure i had some before here and they were pretty good. Looked everywhere on the menu and there were no wings to be found... Buffalo Wild Wings, and Wing Stop are pretty close but maybe there's a wing shortage? I would understand that maybe? But front end girl sold me on a 16 piece bucket with 4 sides for $63 bucks. I saw a manager sitting in his office and he overheard the whole conversation . Crazy that they dont carry wings on the biggest wing days of the year. Its lke they just pulled the wings off the menu??? Strange business practice... maybe the only KFC without wings! Lol I wont be back to this place! Piss poor performance! read more

Poor service, chicken was dry and stringy , no receipt in bag to take garbage back, they let me pay over 8$ for two sides of corn that Amount to quarter cup, when I didn't see there was already corn included in bag. This place sucks, don't order on line, maybe standing there in front of them they'll do it right! But I doubt it. read more

You could buy 2.5 rotisserie chickens at any store in town for how much they charge for the four nastiest pieces of chicken they could find. If the whole menu was half off it would still be over priced. Will never consent to eating kfc again in my life. read more

Alex doing the drive thru was super nice and sweet. It's whoever that was in charge on July 5th 2025 after 5pm that was so unprofessional and rude. No wonder why that locations ratings are down the toilet. Spent 45 bucks to have items missing and be overcharged. KFC needs new management or this location will be closed soon. read more

As my Minnesota friends would say...This place is trash. KFC/A&W, this specific location truly gives these two massive corporate chains a terrible terrible representation. A few months back I went to an A&W in St. Helena and I was truly shocked how yummy the food was and how incredibly tasty their A&W rootbeer tasted. I went their 3 times and all 3 times it was super consistent and yummy. Which I thought I would never say about a fast food restaurant. This one in Lincoln, total trash. 1. Customer service, trash. 2. The food. I ordered a Coney dog, trash. Also they totally got the order wrong. The chicken from KFC, I swear I didn't order the mini-chickens...haha. The mashed potatoes, cold and tasted super funky. I literally took a few bites and I threw it all away. 16.00 worth of crappy fast food thrown away. In all my years on this planet earth, I have yet to do that. But seriously it was inedible. So bad. Ok, I'm gonna stop writing. Just thinking about my experience their from today, I just literally threw up in my mouth lol. So gross. Total trash. Corporate!! Please do something about this location. Again, they are killing any good rep you may have/had. Send your secret shoppers. Send your spies to check up on them, I'm telling you man, you will see what most people see. Total trash. read more

Just went to this location to attempt to pick up a DoorDash order and the manager Steph said I need to confirm it without giving me the order so I went to go grab it and confirm at the same time. He pulled it back and said that's not how it works. So I have news for you, Steve and the owner of this particular restaurant one will not only be not eating here. I will make sure people know of the bad service too. That's not how DoorDash works. DoorDash works order in hand confirm the DoorDash support agent also called you to explain that how that works. I advise everybody to avoid this location and do not support their business. read more

Second review of this ....er...;..place. GRACEM has to have gone to ...RUDE SCHOOL !! Tells me there are PEOPLE BEHIND ME. Sure, I know. I'm not in the way..... and the people can't figure out how to order. Plus.... Rude Gracey slams their drink cups on the counter. Never smiled once. A good place to go if there is NOWHERE ELSE. ....phooey! read more

Gabriel's customer service is decent. The food overall was good EXCEPT for the spicy famous bowl. Ew. They should call it an oil bowl. read more

KFC - Super oily spicy famous bowl. And FYI the spice does not taste good. - Fast Food Near Me - Lincoln, California

I cannot stress this enough. Just sit in this dining room for 20 minutes before placing an order. This restaurant is so unclean and is not ran well. First and foremost the management is extremely poor. It's sad that she's fooled somebody into paying her to do nothing. No one ever greets you and or even says hello. No smiling faces ever, in fact just down right rude. I'm 100% surprised the doors are still open. Things are sticky, employees are unkempt and wearing inappropriate clothing. They "heat" the A&W food orders in the microwave in its styrofoam container, oil is kept way too long, and chicken is never fresh. This place is just bad! read more

I haven't eaten here in a couple of years because of poor service. Decided to give it another try, big mistake. Still the same sh**ty service. Ordered online and the order still got screwed up. Nobody was at the counter and when there was they tried to ignore. I asked for assistance to the first person that I saw and they nodded but other than that received no acknowledgment. read more

I stopped by tonight and went in the drive-through at 8:10. I gave my order for the 12 piece chicken dinner. I specifically said no wings please. The response was "Oh, we don't have any wings tonight and we don't have any breasts." I replied OK, please give me mainly thighs and just a few legs. When I got home our bucket was predominantly wings with a few legs and two thighs. The chicken tasted old and was dry. VERY DISAPPOINTING. Whoever owns or manages this franchise needs to address these issues. With this location you rely on locals for most your business. If things don't improve, I predict you won't be in business for much longer. We won't be Returning. read more

I'm not quite sure why I continue to give this place another opportunity to provide edible food and decent service. My visit last night confirms that this may be the worst fast food restaurant in Lincoln, CA which says a lot. Not only do the employees not listen to your order, the food had obviously been sitting under heat lamps for hours and was lukewarm, the fries old and soggy, and the employee cold and rude. When I got to the window, I repeated my order including a request for specific sauces, honey and butter ,(which they never provide unless you ask) only to get my order with items missing and the coleslaw that I ordered absent. How this place stays in business is absolutely a mystery. Apparently I'm not alone since they're overall rating is two stars but should actually be one star. read more

We have gone to KFC many times over the years. We are not very smart. We keep hoping they will get better, no no no. We've tried the drive thru and quit doing that since they never got our order right, from missing items to giving us things we didn't want or order. Stopped driving thru. Now walking in we check our take out only to get home and find bad food. Chicken is overcooked, dry and just bad. Also find items missing but able to correct since walk in. Tried again tonight after quitting several months hoping better and wanting to give them another chance Nasty food again, won't be going back ever. If you want to try you might be OK with a root beer float or one of their small cakes that are hard for them to mess up.​ read more

We went to the KFC in Lincoln, CA for small family meal bucket. We asked for 2 breasts and 6 thighs original. They gave us excuse they couldn't give us that many thighs they would run short. It is 5:15 PM on a Saturday. Give me a break the dinner crowd hasn't even started coming in. We get home and the size of the thighs are dinky, a little bigger than wings. The Breast are not much bigger than the thighs. No, it was not original, not sure what it was supposed to be. The coleslaw is very watery. No napkins. Ok, Lincoln, KFC you are off are restaurant list forever. read more

Chicken arrived, not in separate pieces they chopped up. Would not recommend KFC, recommend another company

Not a friendly staff and the chicken wasn't fresh. Staff felt like they were in a hurry to get us out of the store

Did not get a receipt, charged me for a la cart and called to find out why I was charged so much and the customer service said they would get back to me the next day and now it has been a month. POOR CUSTOMER SERVICE. EMPLOYEES DID NOT GIVE US A REASONABLE ANSWER SO CALLED CUSTOMER SERVICE. We will never go back there and will put this on facebook also. The CS said they would send me a case #. Where is it? Thank goodness for In and Out. You have my business from now on..... read more

Wow horrible we just went there and ordered a box of popcorn chicken and when we got home it was half full of crumbs and hardly any chicken I didn't order batter. We also ordered a bacon cheeseburger with no tomatoes onions and pickles and when we got home it had all the produce on it. I know with all that going on it's tough time but really they gave us the bottom of the basket instead of cooking new. I'm going to stick with chic fil a. HORRIBLE FOOD AT THIS KFC. read more

They didn't charge me for my food... so I actually told them "I haven't paid yet..." when they handed me my food and asked if I wanted a receipt. They didn't say "oh sorry" or "thank you" they just stared blankly and then went to find out how much I owed. I shouldn't have even paid lol, no one preparing your food wears a mask, which usually I wouldn't mind but they're also rude and very slow. Didn't give me any utensils so I had to make the 45 min commute home before I could actually eat. read more

Ordered 12 pc. Bucket at drive thru. Got to the window and told her i have the coupon for it to be cheaper. She said it only works for dark meat kind. Since they already made the bucket with regular meat i told her can they just change the meat into dark meat so i can use my coupon? She said no because they already made the bucket. In short she wants me to buy the regular prize instead of the coupon i have for it to be cheaper.. i said nevermind and just left. Really!? How hard is it to change the freakin chicken inside the bucket? Are they gonna fly away if you take em out? Smfh!! Needs to be retrained or whoever manager in charge this day needs to do his/her job and help the crew. read more

I wish I read the reviews before you got my money. I went here 05/13/19 @ 11:00 The food was miserable. The chicken was soggy, gross and after paying I wish I had gone anywhere besides here. Look I am sorry for leaving a bad review, I really didn't want too but this food was for lunch with my child and in my mind this was on the verge of child endangerment. I had to throw the food away, no way would I let my kid eat this poison. I love A&W & I love KFC, but I will never come here again. Lord help you ! read more

Poorly run business! Lights on people knocking at door and driving thru but no one responded. 6:30 in the evening. Open sign even on. No wonder this place has bad reviews! read more

Always runs out of everything including chicken. Not coming here again. The KFC in Lincoln is much better

HORRIBLE customer service - rude. And never have any chicken left.... Not only once but the last three times I've been here. Will not return. read more

Need to learn how to count. She took my order, dished it up herself, and still shorted me 2 piece of chicken. Worst part was I was the only customer she help. read more

Went to the drive thru 45 minutes before closing and they had everything shutoff and said that there hours changed for tonight only. We usually come around 9pm all the time. When we drove passed the windows the staff mostly young men pointed at us as we drove by laughing. That is some poor customer service if you ask me I will not be back to this location. Sincerely upset patron. read more

It has been so long since I can say I was just happy with some where. I don't think I have been just HAPPY with somewhere since Snap Dragon in Lincoln. That really sucks too bc I like to try and stay local when I can. So here we go any way. My mother is up visiting from the Wine Country. She had a craving for KFC and since we have one here in Lincoln I went off to go pick up a bucket of chicken. I have to admit here that I was already anticipating some sort of issue. The reason being in all of the trips to KFC my family has not had any I am able to recall where it was simply go get some chicken and slaw then enjoy. After placing my order in the drive thru I pulled up to the window and payed for my order. I have read a couple of people's remarks about food being just short of tossed at them and of course I took it with a grain of salt. Well that was a mistake. I should have taken it as a warning. Damn near a garbage bag sized sac was almost thrown onto my lap which I tried to play off since the girl who delivered it appeared so small and I didn't want to look like a wuss. Lol. Seriously... Moving on..... Transaction completed, me starving, I did what hungry people do, I reached for SOMETHING to stuff in my mouth to hold me over for the 8 minutes it takes to get back to my house.. The something I grabbed this time was a biscuit. No butter or honey since I was after all driving. That should be safe, right? Not for me. I literally gagged and spit out the bite I took which was almost 1/2 of a biscuit... I don't YELP because I have a SMALL mouth... lol... Spitting out my mouth full of dough, I stared at the biscuit in disbelief. It was freaking RAW! Wet, soft, doughy, disgusting. I had no idea how much I disliked dough until I filled my mouth with it. Ok, so I got a raw buiscuit, what is the big deal right? Wrong. Now I will admit that I probably would not have been quite as "unhappy" had this been my first disappointing trip. It was not. The last time I had KFC in fact my wife was brought to tears. She refused to tell me how bad her trip was until days later when she knew I would not react because I had no idea who was even working at the time. This time I was there and actually the one who got the short end of this stick. I looked over at her and she looked frightened. That look of fear made me realize I needed to keep my cool. Food is about the only thing I really get angry about. No that is not accurate, it is the only thing I will quickly lose my cool over. I can not stand some one messing with my food. Just a pet peeve I suppose. So I turn around and head back to KFC. I stop in the parking lot and get out. While walking to the door I hear ..."just please don't yell. Give them a chance to fix it." So I enter the door and walk up to the counter. I am greeted and respond simply. "Manager, PLEASE". The Manager comes out and I tell him the biscuits are raw. He responds with "Oh I am sure they are not raw." SMH. I took a step closer to the counter and said between clenched teeth, "Please do not call me a liar sir. I am hungry, I am very unhappy, eat a buscuit, tell me they are fully cooked. You won't. You can't. Make it right. Now please." I never raised my voice and I never broke eye contact. To his credit, he did infact make it right. He added half a dozen pieces of chicken, cooked buscuits, and a desert of some sort. I didn't want any of that. I only wanted my buscuits to be cooked. At the same time I am not anorexic and accepted all the offerings. That earned them the 2 stars. I swear I am not a total A-hole or a bully by any means. I am not very nice how ever when I am hungry or disgusted by my foods condition when served. It is also not a great thing to make my wife, exwife, or any other person associated with me cry. Another pet peeve I suppose. Hopefully if I am ever made to come back it will be a GOOD experience not requiring a return trip. read more

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