KFCs all over have really gone downhill in the past 5-10 years. But this one really stands out. The person that almost waited on me was crude and dismissive. I waited at the counter for over five minutes, hoping to order a couple of cole slaws to go. Finally she turned away from the drive-through and asked, "are you here for a pickup". I replied that I was waiting to order. She turned and went away without a word. I left and went to another location. With this level of customer service, I can't imagine what the food might be like. Never go here. read more

This place should be closed. It's disgusting. Lack of service, lack of care, lack of food quality. Ordered a family meal, waited over an hour and received only a portion of it. What I did receive was inedible. Shame on the franchise for allowing this place to stay open. Clearly have staffing issues read more

ordered an hour earlier still not ready when i got there, prepaid, waiting 20 minutes told them to cancel my order, been almost two weeks still haven't got my money back, i texted and emailed everyone i know they just keep blowing me off, this is absolutely ridiculous!! read more

Went thru drive thru. Ordered a Family Meal deal. Got the order and looked thru it quickly, was missing the corn. Went inside and they were Less than concerned about it. After explaining that I was missing the corn . The lady looked and me and said. So you need a corn then ? SMH. Got home only to find out I was also missing the Biscuits. Seems like every time I go here they short me at least 1 item out of the order. This Branch seems to have ongoing problems with service issues. read more

food is good but the service is so rude the girl was just on her phone doing nothing akjahaiajwbjaa read more

Unfortunately the food was okay the service totally sucked I would hate to go in there and even go to the bathroom this place needs to be shut down the building inspector to health inspector every inspector in the world need to look at this practices it's unfortunate cuz I love Kentucky fried Chicken very unfortunate hopefully they get their heads out of their ass and continue the great reputation Kentucky fried Chicken should have that's it read more

Really surprised does not taste like KFC at all. Not sure what these people are doing. Terrible chicken don't waste your money find another location. Not surprised reviews are low. read more

What is going a Five piece tender meal and a chicken sandwich $18 what I received I couldn't tell you what kind of meat on the sandwich it had so much gristle and fat on it I got disgusted and threw it away. The tenders were decent only because they were fresh, but they're the size of nuggets literally I do not recommend this place. It's dirty rude workers. Just terrible. Whoever is the manager there doesn't know what they're doing. read more

Put in an ap order, still had to wait 15 minutes. Watched them pull up and park 8 cars in a row while I waited. After finally getting my food, I realized they gave me French fries instead of potato's and gravy. Nobody orders corn and French fries. Use common sense. Two stars because my chicken strips are good at least. read more

KFC - My awesome mash potatoes and gravy. - Fast Food Near Me - Macomb, Michigan

The staff is rude and food tastes like it's been sitting out all day. Inside could be cleaner. Do not recommend.

i want the guy at the speaker to speak with his chest next time, sounds likes a shy quiet kid. he forgot my ranch, my flip the place upside down read more

I WILL EAT THERE WHEN THEY MOP THEIR STORE OTHER THAN THAT I HOPE ALL OF YOU HAVE FUN EATING OUT OF A GARBAGE CAN BECAUSE THOSE FLOORS HAVE NEVER SEEN AN OZ OF SOAP As for the service they are rude and unprofessional. I know this isn't where y'all expected y'all's lives to be because y'all work in fast food and they're all old and miserable but that doesn't mean to treat you'r customers like shit all the time over a "timer" read more

Went to this location an the lady working drive through window claim my card didn't swipe after she handed it back an told me to pull forward to wait for my food then came out 5 minutes later claiming it didn't swipe and she needed my pin to put it through when you don't need one to swipe at fast food place on top messing up the order then when you called to tell whoever answer an happened to be the same person an she's getting loud Will not return here or the McDonald's next door since she works both places and most likely scamming peoples information read more

Literally the worst service I've ever gotten anywhere. Ordered in the drive thru, they had me park. I waited a little over a half hour for my food until I decided I should drive back around to see what was going on. They just forgot I was out there. To top it off, they gave me the wrong sides. I should've known better than to come to this location. read more

Put in an online order that was supposed to be ready for 12:00, it wasn't ready until 1:00. Wasted my whole lunch break and got written up, thanks KFC read more

Horrible service with people who don't know how to talk! Waited at the drive thru for 5 minutes and nothing! If you don't want to work, stay home! read more

Always quick service when I go. Food is hot and delicious. Love the chicken pot pie and famous bowl. Seems like the same people are always working though, appreciate your efforts! read more

Worst mfs work there. Lazy people. I had to wait almost 1 hour for my food. They need to hire some good workers who can actually work.

Tried to order 8 piece all dark meat at 8:00pm. Told this is a not available. Asked how long of a wait. Told 16 minutes, but not today fryers already cleaned. read more

This place is a joke ran by idiots. Two employees working Saturday lunch rush. The manager is horrible with an attitude, if you don't like your job quit, no one is begging you to stay. The manager took my order and got it wrong. That tells you everything you need to know about this establishment. If the ones in charge can't get it right you know the employees will be poorly trained (Ripple effect). Please find employees who want to be there. Side note: There was an employee sitting at a booth (waiting to clock in or leave) and she didn't bother to help any of the customers when staff needed extra help. Definitely reflects the poor work ethic of this store. read more

They didn't remember are oder, didn't print the receipt, ran out of fries, and they were complaining in the back about how many orders there were but there was only 3 people here. Then after she gave us the wrong food, and we tried to tell her and she started to yell at use and other customers. She was rude to many other people and they had to wait just as long. A little later all 4 of us got food poisoning. Do not recommend going here. read more

I have been craving spicy chicken. I tried their Zinger chicken sandwich (combo) and it was alright. In my opinion, the sailor that eats spinach right out of the can serves up spicier chicken. I was going to dine-in, but when I pulled past the door, all the chairs had already been placed upside down on the tables. It was only 10 after 8, so I ordered from the drive thru and received prompt and cheerful service. I have been here a number of times, preferring this location over the one that is closer to my residence. I have always had a good meal here. read more

Worst KFC! They need to close this store down! The guy at the window was high as a kite. Asked to order another large side and he said I had to drive back around. No one was behind me!!! Get home and the wings were dried out and bones. Biscuits were dry, the coleslaw was literally no sauce. The sides were half filled in the bowls, two large bowls of mashed potatoes fit in one bowl. One small gravy for two large potatoes?! WTH?? Asked me if I wanted original or crispy. I said, crispy! He says we don't have crispy. I asked...then why did you ask me.??? Ugh!! read more

KFC - Kentucky Fried Wings - Fast Food Near Me - Macomb, Michigan

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Pulled up to the drive thru at 8:43 and was told they were closed. Wouldn't take our order even though they close at 9. Asked why, she responded they were all out of food and wouldn't give us a managers name. read more

Terrible service. Was rushed the entire time, talked over, and still wasn't given all that I ordered. The workers acted brain dead.

Horrible service. When did everything become an up charge? We ordered the $20 filler up with all white meat. We knew there was an extra fee for all white meat but the employee told us that it was $1.50 per breast. We had been there earlier in the week and it was for the entire order. We didn't order. Went to a different KFC and they up charged us by the order not per breast. read more

Always fast, always friendly. Chicken is fresh, juicy and hot! Very comfortable going inside to order on my way home. If you haven't had it for a while try it again! read more

Hit the drive thru for lunch on 5/5/21 and ordered two classic chicken sandwiches only to be extremely disappointed not only were the sandwiches cold along with my fries the beverage I ordered was wrong and too top it all off the person and the window was rude you can bet I will not be returning to this location ever again now if by some slight chance someone from the restaurant reads this and actually replies I'll be shocked read more

Extremely disappointed, ordered the new fries and they must have been sitting for a while because they were hard and cold. And about 6-8 in the box for $2.49. What a joke. The mashed potatoes and gravy were not filled up, nor were the Mac and cheese. 8 pieces means 2 pieces of each leg, thigh, wing, breast. Instead I got 3 wings and 1 thigh. Smallest piece of chicken seriously. You want to keep the business you have not lose it. I will never go to this place again. read more

This place is absolutely horrible! Do yourself a favor and drive to another location, over the past several years service and quality has completely tanked. Regularly out of what you want, or better yet order a 12 piece meal for the family and get home to find 12 thighs, and the wrong sides, called to complain, said they were out of white meat (thanks for telling me when I ordered) the inside of the restaurant is disgusting, can only imagine what's in the food read more

DO NOT GO TO THIS KFC!!!!! they're too lazy to cook CHICKEN of all things even a half hour before they close. This location has definitely lost my business! Hope you guys go out of business when new chick fil-a opens. Serving Fried chicken in metro detroit is an honorable privilege and this KFC is no longer deserving of that. read more

What is it with KFC workers? I swear my order is wrong EVERY SINGLE TIME. Even online orders. Unreal.

Total bullshit. These people want to charge top dollar now and raise prices for this Garbage and not even have the decency to make the order right. Ordered an 8 piece meal just to be ripped off by then putting 6 drumsticks and 2 wings inside. Total garbage. If you can't find employees or run your business the right way then just shut your business down. Won't be long before this place collapses. What a joke. This country is so screwed if this is what's to be expected as the norm. read more

Counter person had a mouth full of food when taking my order, 28 minutes to get a 16 piece meal, ordered a mixture of dark and white meat and received 10 overdone wings and 6 legs. There is a promo if you buy a 10 piece meal or larger you get 4 cinnabons. The cashier said no, it didn't apply to the 16 piece meals. Had to repeat myself several times when ordering. Never again. This place needs to close for good. read more

Never go here, ever. This location has the most unprofessional workers. Some girl with purple hair and a hoodie-working the drive thru refused to take my order, because they were out of popcorn chicken and wedges like normal. So, we said ok what do you have? Got an immediate attitude after waiting 25 minutes in line- said she won't take our order- pulled up to the window turned her back and wouldn't even talk. Literally- I'm done with kfc. They have the worst employees, never have food, and I'm sure nothing will be done about any of it. Congrats kfc, on creating this reputation for yourself. read more

I came in today thru drive thru and had the worst experience someone could have, the employees are just BEYOND rude. So rude where you'd never wanna go again. & to add icing on the cake my whole order was messed up. Gave me all the wrong food. to sum it up terrible experience. Never go to this location read more

So I have been to this KFC multiple times and my order has hardly ever been correct and the employees are the rudest I have ever experienced. The last time I went there I pulled up to the window to give money and the employee rang in the $ with the resister but I said oh I have the change. She got mad and couldn't figure out how much change to give. Then she basically threw me my change. I tried giving this location another chance but this place is the worst. read more

The worst!!! Terribly slow and most of the time they screw up the order . will never go there again

Never Again. Place should just get shut down lmfao!. ordered $80.00 worth of food just to drive 20 minutes home and im missing half of it. Had to wait 20 minutes for my 12 pc bucket just for my chicken to be slimy and not even crispy ISH. my one "gravy" they gave me was legit water, no consistency and it tasted like sh*t. not brown gravy and when i asked the MANAGER what she gave me because that definitely was not gravy she couldn't even tell me. ... forgot my second mac and cheese and my ONE that they did give me had pickles, CORN and i think bacon in it?.... i didnt even know KfC had bacon ... And when did they start putting fricken corn and pickles in MAC AND CHEESE?!?!?! well i got 2 large mash-potatoes and only give me water instead of 2 gravys ....Call up there and they act like its a big inconvenience for them, ... so we drive back and they act like total fools even the manager.... She didn't even want to come to the front to talk to us... and when she finally did she completely ignored us then they literally throw the gravy and mac in a bag and gave it to us. checked it in the car and my gravys are spilled all over the bag and not closed. Are you fucking kidding me lmao? Sarah you should be ashamed for not only yourself but your staff too. Went home and grabbed my 80$ worth of dinner for my family and brought it back up there and got my money back because they didnt want to remake my food 2 hours later . Well im sorry Sarah i will not feed my family cold, nasty food that looks and taste like it was on the floor and slopped in a bowl. Hopefully nobody gets sick. read more

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Screwed my order again. This time the lid on the gravy was on incorrectly & the entire order spilled out & flooded everything in the bag. A big mess & no gravy for potatoes. read more