I ordered $30 worth of food and was told to hold on multiple times, for 20 minutes. All to not have anything I ordered!! I Love all 3 workers that kept giving me the run around though. read more

I'm not going to pile on with other members but I've tried to order chicken here 3-4 different times and each and every time they are out of chicken. It's to the point that I think it's a front business. Even Los Pollos Hermanos had chicken lol read more

I don't expect exceptional quality when I choose fast food. However, I do expect something edible. This location has completely missed the mark on edible food and I understand now what all the complaining has been about. The chicken was SO overdone it was almost comical. Hard as a rock on the outside, yet undercooked chicken on the inside. Just...how?? Even the corn was burned. I just don't get it. Needless to say, that food went into the trash where it belongs. Never again. Let's try to hire some folks who give just a little of a damn, shall we? read more

KFC - Completely overcooked and inedible. Went right in the trash. - Fast Food Near Me - Maricopa, Arizona

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Just left from takeout at KFC. Bought a pot pie combo and separate 1 pc Chicken breast. Noticed in car the single piece was a thigh, brought back to get correct piece and was laughed at that (apparently) I didn't know a breast from thigh. Went back to car took bite, def thigh. Went back in, 2nd girl says that's a chicken breast. Told her no, def not, she laughed again! Then they took it to third person who took one look, "yup that's a thigh, the customer is correct", switched it for me. Given a cole slaw for trouble. But both the other girls still laughing?!? I guess at KFC, using words like "breast" and "thigh" s/b normal but apparently comes off funny! They need more mature workers. read more

We'll went here first off they were slow to take the order in drive through then they were very rude and then kept being rude at the window they were just amazingly rude and I don't understand why people work here if they hate their job so bad specially because the person helping us was the manager I don't understand why read more

Ordered a single combo for dine in multiple people ordered after me and left with their food after 35 minutes asked for a refund and was asked to reconsider since my food was ready. Unacceptable service, will not return. read more

This is a KFC/LJS. Ordering, they were out of shrimp, fries, and hush puppies. I asked for white meat chicken and before they gave me my order they told me they were out. I asked how long it would be for white meat and they told me they were out, out. I wanted a refund but they talked me into some extra crispy with the one original breast they had. Upon receiving the chicken and fish, only the fish had been cooked recently. The chicken want good. I forgot to mention the Dr. Pepper and fruit punch were out and the tea was almost as light as water. I would avoid this place. read more

not the best service or food. I wish Maricopa had a churches or Popeyes. Kfc sucks. i love great fried chicken and kfc is not it.

I ordered the two piece leg and thigh combo. The clerk was fantastic took my order asked me if I needed anything else, did a fantastic job also had a trainee. Got the meal, the chicken was The best I've ever had at Kentucky fried chicken. Definitely receive a five star all around from service to food to cleanliness of restaurant. I'm gonna give them a read more

what happened to Good Service. what happened to that good KFC chicken? what happened to honesty? The only thing I rate a 5 star is the young lady lied with a straight face about the 5 dollar box. I also give a 5 star on my thigh having no taste or meat . it was just fried skin and grease read more

KFC - Fast Food Near Me - Maricopa, Arizona

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DONT GO!! DONT go!! If I could give -5 stars I would trash as place all the people that work there are trash. I seen them drop the food and put in back. I then asked for my money back then left read more

They deserve 0 stars !!! Worst place in Maricopa!! Assuming there is no customer service training for employees. I've tried several times going back and I say the same thing every time ... why do I even bother coming here ... today I stop by and an African American man was behind the counter helping two women. There a sign in pink marker saying there are no drumsticks and another sign saying there is no shrimp. Once the women placed their order one went to use the restroom and it was locked and same man who took their order told them bathrooms are broken. I was ready to order when the employee walked away with out even acknowledging me to go talk to the drive thru employee I waited for 6 to 7 minutes before I just decided to walk out ... I guess that's what they want !! Can't wait for another fast food chicken place to come here so they can close this shithole down !! read more

In all seriousness, HOW does this place stay open?! They are literally gonna kill someone one day! Under cooked chicken, DIRTY interior of this place & don't get me started on the deplorable "customer service" ...if that's what we are calling "customer service"... Get your fried chicken at Fry's instead-at least won't kill you! read more

30 to 45 minute wait on chicken? Your KFC! Second time we've come here and they out on chicken. Poor customer service. read more

I think that this location dishonors the franchise and memory of Colonel Sanders. Just picked up a bucket of oily, overcooked original recipe that they should have been ashamed to serve. Pictures are attached in case you think I'm exaggerating the poor quality. Since there are different cooks at every location, I can only blame the maker of this batch of chicken & the manager that allowed it to go out the drive through window. Changing the fry oil and quality control are important and seem to be forgotten steps at KFC of Maricopa. If you are craving KFC, do not go to this Maricopa location. Being happy with your meal is worth the drive out of town. Just went back to KFC to get chicken replaced. They gave me another greasier bucket of chicken. Absolutely disgusted and through with KFC of Maricopa. Pictures attached if second bucket 4 reference. Yuck! read more

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They are always out of something. Customer service is never good. And you waiting a long time for food that isn't hot.

Went to get dinner before our graveyard shift started, ordered a famous bowl and the pot pie. Pot pie felt hot but all the vegetables were cold. The famous bowl only had 4 pieces of chicken,no gravy, and burnt corn. We got it as a meal, drinks were flat and no cookie that goes with the meal. Wanted to try the chicken wraps and the cashier taking the order said they don't have any chicken strips. When I came up through the drive through she was telling the other employee that she put those chicken strips aside. Don't know if it's the time we went or just in general but next time I'm making the drive and going to the one in Chandler. read more

I order on the app, made a fairly easy order, and paid and they refused to give me the order. They close at 10:00 pm (according to KFC.com). We arrived at 8:25 pm and were told, "We have no more chicken and are not making anymore". We ask for a refund and were told "We can't give you one you have to go on the website to ask for one". No place on the website does it allow you to get a refund. You basically have to fill out a survey on "how did we do" bs and they will get back to you. No management in sight just two young kids and no adult anywhere. I see why the restaurant has 1.5 stars. well, we need to get it down to one and fast! read more

It never fails. They are always out of something. It doesn't matter if you go during the non rush hours. Don't waste your time!! I'm taking my own advice. You always have to wait for something. It's ridiculous. read more

I waited in line for the drive thru at around 5.00PM Only when I went to give my orders I was told that there was a 20 to 40 minute wait on all chicken. This is totally unacceptable! Who runs out of chicken 5 hours before they are supposed to close on a Wednesday. I can see why the have so negative reviews read more

Had to boycott this place months ago. poor customer service. undercooked food, contaminated sides as the whole family got sick. This place never has chicken, so many including my self have walked out because they say we don't have no chicken...oops thought this was KFC..This place needs to shut down, open a Popeyes or Canes instead. read more

The service was terrible. Christine Pagone, you need to fire your employee Diamond ASAP! I was going through the drive through and when I got to the window which was 30 secs after I ordered the food I wanted to add to my order. The lady Diamond was cussing from the back so loud that I could hear her from the drive thru window. On top of that when we got the food the mashed potatoes were all over the bottom of the bag. So we had to go back in and ask them to remake it. All they did was give us new potatoes but didn't even apologize. Hire people who have better customer service and have common knowledge to not flip a bag over full of food!!! read more

1st visit: "we aren't OUT of chicken... we just can't find it." 2nd visit: "Only chicken strips." (And some rock hard biscuits) 3rd visit: "Do you guys have any chicken?" "Nope." "Are you kidding?" "No, we just sold a 20-piece, we're wiped out." All 3 of these visits were in the early evening, hours before closing. I've heard the joke locally that KFC doesn't have chicken-- sadly not a joke. The one meal I was able to purchase, consisting of a few remaining chicken strips and hard biscuits was very disappointing. I live around the corner from this location and I've never seen a line. Maybe they would get more business if they built a reputation on actually having food to serve... crazy thought. In a town littered with burger joints, it would be nice to have different fast food options like a KFC. Real question is HOW DO THEY STAY OPEN?! read more

Went to KFC/LJS to get some fish and chips and got super greasy fish that was cooked in old oil. And it took forever to get my food, about 25 minutes. I have heard several complaints about this place, and I figured I'd give it a try. Well the complaints are true. This is NOT a company store but a franchise. It appears that the "Boss Momma" is more concerned about the decor than the quality of the food and service. read more

I don't think they know the "C" in KFC is for chicken. They are always out chicken. It's not that they have great food anyhow, but, really?!

Everything about this location is horrible. I'm beginning to think maybe they are laundering money. There is no way a place this bad makes enough money to stay in business. I haven't met a single employee who wasn't super rude. They never get orders correct. And even the manager doesn't care whatsoever. Will NEVER go back!!! read more

As they say 3rd time is a charm, 2 other places were closed. But KFC is open, yes they had just what we wanted, Good food! The African American person opened the door for us, greeted us . He was so warm and friendly, took our order. Quickly he got our order together, I just love it when people are happy to serve you. We got our order in less than 15 minutes. He opened the door for us to leave and Blessed us with a wonderful day! It truly was a blessing, just to enter this KFC in Maricopa. The good food made our evening even more enjoyable. What a blessing KFC has to offer our community here in Maricopa! Friendly staff and happy people!!! read more

There's a reason why every review is the same! They are RUDE, SLOW, INCOMPETENT, & UNCARING. They really do need to be abolished from the Maricopa community or drastically change how things are ran. AVOID! read more

There is never any chicken ready everytime I go.. I don't go every day but when I do they always have a 25 min wait for an 8 piece.

Don't take door dash orders from this location. No one works here. They are always 10-15 minutes behind. You will lose time and money.

I never go to KFC, but I saw a tiktok on the Nashville tenders. I tried going twice, on Monday I went their pos system was down. I was totally understanding, it happens. Then went on Friday night 45 minutes before closing, no one answered drive thru, and drove through to the window, and the guy saw me from the corner of his eye and went to the back. 3 cars were behind me that just left. read more

I agree with a review below, it should be a no star option! I have never visited this store and they had Chicken! I'm mad I tried one more time but I really wanted a breast and fry's was out! I heard the guy in front of me order a chicken breast and I was excited to hear her say pull around and not that they didn't have any. I pull up and ask for a two piece white meat and she proceeded to tell me they were out of white meat. I asked her if the guy in front of me ordered the last breast In the store. she paused for like 10 seconds and then told me yes. I pull off and she puts her head out the window as she started talking out the window. I am starting to wonder if the management just gave up at this store because the customer service has gotten worse and worse! I will never return to this KF NO C! read more

Guess I should have looked on here before hitting the drive through. My sweet tea was not sweet also wasn't ice tea because it had no ice! Couldn't even here the kid in the drive thru. I was sent to wait out front with no one in the line behind me and then none of my food was freshly made?? Got home with no dipping sauce. Add ice and sugar to my tea and had to dump it because it tasted soapy. read more

Please don't go here unless you like to be constantly disappointed. They don't have chicken! This is the 2nd day in a row that I tried to get some. The drive thru line takes forever only to be told they've run out of chicken for the night... again. And the girls couldn't care less. No signs stating no more chicken. You'd think it would be posted somewhere. When I said I paid on the app, she said well then you'll need to take it up with the app. But how will they know that I didn't receive what I ordered? Uh... You'll need to tell them? No help. They're young, they just work there I get it. For the limited places to grab food in Maricopa, unless you want to waste your time, pass this place over. read more

How do you ruin a LJS/KFC location? Hire kids and let them run a store without good management. I've been to KFC locations in both Europe and Asia, all superb. Sad that the management no longer invest in their business stateside. No wonder KFC makes most sense heir money overseas. As for this location, it was KFC's new low for me. Church's, Popeyes please rescue us! read more

Very slow in more ways then one ! Managed POORLY ! That's all you sell is chicken how do you run out at 6 o'clock

This location is a joke placed an online order and get there to only be told they are out of chicken. Mind you i placed my order 3 hours before they close and you don't have chicken!!!! And its not that they ran out it is they just do not want to make more....lazy and incompetent!!!! And to the manager Christine get your stuff together and do better!!!!! read more

Not worth the wait. And they are ALWAYS out of chicken. Bad service and bad chicken. We don't really eat KFC but when we moved here 3 yrs ago we decided to get KFC and there was no chicken. And last night my grandpa came to visit he wanted KFC and of course there was no chicken‍ you think in the 3yrs they would have chicken by now lol. Anyways we thought we'd try our luck again tonight finally we got our small 3 pc order for grandpa and when we got home he didn't want it because the chicken was burnt and not golden brown what he's used to. Anyways never again will we go there. I wish we could give NO STARS. read more

KFC - Long line and long wait and the chicken is not worth all that. Burnt chicken - Fast Food Near Me - Maricopa, Arizona

It's always a miss with this establishment and I have lived in Maricopa for 10 years. Every year this KFC gets worst. Why are they still there? We need a Popeyes or church's chicken! Any chicken place but a KFC! Every order is always wrong. They make you drive around to the double doors to wait for your food and after 20min wait I eventually have to walk in to get my food. On top of that the order is wrong or something is missing. Tonight it was mash potatoes with no gravy. I'm allergic to onions so I ordered the Mac n cheese- guess what I received? Cole slaw? This place sucks! read more

Wow... just wow. Out of chicken. Staff standing around. I was charged twice. They spilled some lady's gravy in the bag and the bottom broke out.. its like a hidden cam show where they grab unsuspecting people off the street and slap an apron them and say go help customers. Everyone is bewildered. I dont blame the staff; I blame management. read more