Went there at around 7:30pm there was this Mexican guy in the lobby playing loud Mexican music he had a manager shirt on and he told me the lobby closed already even though the sign said 8:30 he told me the time changed . Than I went through the drive thru instead and he kept telling me everything was sold out . HORRIBLE CUSTOMER SEEVICE DONT WASTE YOUR TIME . read more

Absolutely terrible service. In 12/2/25 around 5:30pm went through the drive through to order the Tuesday special of 8pieces for 10$ the guy was rude made me wait to order no one was in front of me, threw the bag at me and worst of all he only gave me 7 pieces which one was half the size of a normal piece. Was soggy and tasteless. Sucks people hate their jobs and get away with it read more

Never disappointed when we want some good KFC, we always come to the drive through with a big family order. We're asked to pull to the front while they prepare our order. Within 10mins our order is ready. read more

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Always check your food before you leave the drive through cause they always mess up. I've ordered from here plenty of times cause its the closest fast food chicken near my house. Well I've had multiple occasions where they forget all the biscuits or short you a piece of chicken or 2. But the problem is that its all the time. Not just once in a blue moon. Like almost every time. read more

KFC on Bradshaw Road - Service, Cleanliness and Food all excellent! What else can i say? We give this KFC on Bradshaw 5 stars. read more

Came in the drive thru 40 min before closing and they told me that everything is sold out... Wanted to buy a fkn soda lmafo

I don't recommend this place at all!! On October 31/ 2024 my self and my pregnant wife whet to their location to get our family meal!! But was not possible due to the employee that was attending!! She was very rude and rushing us to order!! She was not able to understand our needs!! All what she wanted to do was probably leave or finish her shift!! Then the manager said come to the window, we cannot understand you!! We approach to the window and ask why they were so rude and why they were so in a rush for us to order!! They need to have a better training with those employees especially those one that work at night including the manager!! If they don't know how to work in a fast food chain then quit your job and look for a better place. We were no able to have dinner from KFC due to their service that they provide!! I will never go there ever again!! Bad employees that want to end their shit 20 minutes before they closed. Corporate people should pay attention to this matter. Bad services!! 3551 Bradshaw Rd Sacramento ca 95827 read more

The fried chicken is sitting to long in the chute. Not fresh some warmed from previous day. Very dry , original recipe not the same as other kfc I've experienced. This is not the first visiting the KFC restaurant. Needs improvement in their fried chicken. read more

Bought chicken sandwiches with the meal. Got home and the chicken sandwiches tasted like the grease was bad and the sandwich had a bad taste. The fries were stale and the drinks were flat. Never again at this location. I have had the same bad experiences. Waste of money. read more

It's disheartening to see so many negative reviews about this KFC. Fortunately, we haven't had any bad experiences so far. The food has always been cooked consistently as expected. My mom is very particular about what foods she can eat. She thinks she has food allergies and doesn't eat meat. But what she does enjoy, is the mashed potatoes & gravy and the coleslaw. Apparently KFC is the only place that shreds their coleslaw finely enough for her to eat it without having problems chewing. My dad loves their chicken pot pies. I too enjoy all of the sides they offer! This is one of the "chosen few"  fast food places we go to after a long day of errands. It is close to my parent's house and it doesn't take long to get food to go.  In general I have no complaints about this restaurant.  The food is always hot & fresh.  The order staff have always been on the ball with a friendly reception at the drive thru window. read more

It's fast food... Don't expect much. Really my fault for not checking to make sure they gave me everything. Half the time I go they make me wait out front so they're drive thru timer doesn't go long... But this was the first they also shorted my order. Always check your fast food order... read more

Under cooked food if it was cooked,very greasy. Service nonexistent. Ambiance was an outdated restaurant theme. Don't eat there

With all this pandemic around us, there's not many reviews one can do since a lot of places are actually closed. And if they do open, it's only for pick-up or drive through service. I love going to this KFC location since it is in close proximity to my home. But not just that...it also has the same quality and taste I always enjoy when I have KFC. Reasonable priced as well! During this pandemic, all they have is the drive through service open. And I guess, since they all concentrate on providing for the drive through, they have actually sped up the process! Nice! And the quality and taste has not changed...just the way I always liked it. You have to try them out. Leaner, meaner and hopefully greener! LOL! read more

Place is still garbage employees wise. Came here for lunch and asked for the wraps combo spicy. I'm a picky a$$ so I asked for it without pickles and slaw. Fiorelal said oh sorry we can't do no slaw cuz there's no button. So your telling me you can't go in the back real quick and tell them no slaw. I got the manager, and it was corrected. The only reason for two stars is that I still won't be back, though. 10 bucks for bad service and overpriced chicken. I'm out. read more

I came and ordered a chicken combo meal and a famous bowl no drink. No famous bowl was in the bag when I got home. I call and say I didn't get the bowl. The guy in the phone is like okay bring the receipt we'll give you another one I said I don't have a receipt it's probably in the bag with the famous bowl... i said you can't ask your worker if a bowl got left? He said there is no famous bowls waiting... I'm like okay we'll I'm looking in the bag there's no receipt I even ripped the box. He says fine come in and say you're name well give you another one. Like wtf I paid 21.18$ for this shit idc if your tryna save face food is too expensive to be missing stuff in the bags. Yea I should've checked before but it's a big bag why would I think it's not in here. The pick is the bag after I ripped the box.. do y'all see a receipt lol read more

KFC - 3 pc. Chicken Combo - Fast Food Near Me - Sacramento, California

The Pepsi tasted like diet. I don't like the containers used fir the to go meals. The chicken fried steak was ok. read more

Ordered a small fry and I found blonde hair in my food the fry's were very good and fresh fried to perfection and all

Checked online for the latest deals and saw a nice 6 pc Chicken Share for $10. However, when I went to my local KFC they did not honor the online deal and stated they don't follow that as they are a separate franchise. I checked the sign, it is still KFC. The cashier said a regular 6 pc would be $12+. I requested the manager, Tasha and she was able to charge me $11.19. Needless to say I wasn't totally satisfied since the website advertising (KFC.com) is what brought me to the store. Find a Store. Why do I need to find a store if I can't get the deal??? Honestly. 2 stars, only cause I grew up eating KFC chicken. Otherwise my experience was off putting and deserved a minimum rating. Actually upon arriving at our dinner location, we discovered it was all dark meat which was not disclosed to me during ordering. 1 star. Smh. Definitely doing the survey. read more

Got the family meal of chicken tenders tonight. Ordered online for pickup. The food was hot and ready when I got there. Everything I asked for online was in the order, which happens so often at other fast food places. Staff were nice, place was clean, parking was easy. Great quick experience. Chicken good, fries good, sides good, I especially like the mashed potatoes and gravy. Not a big fan of the KFC sauce, but the biscuits and honey are like I remember for a great dessert. read more

Ordered $70 worth of food for the family and was completely disappointed. 24 wings and a 16 piece meal. I arrived at the time I was given online that the order would be ready. It was another 15 minutes before my order was brought out to my car. When I got home, the wings had almost no sauce on them. I called and spoke to a manager and asked if they would replace them, along with the fries we had ordered because they would be ice cold by the time I had returned home. He agreed. No apology. He just said to be back in 15 minutes and be sure to bring the wrong food back. I called to let them know I was there and the manager said he'd be out in a minute. He came out and asked if I had brought the food back. I gave it to him and confirmed that we were getting fresh food and not just "corrected" food. He snatched the food from me and went back inside. 5 minutes later he returned with what seemed like fresh food. When I got home, the fries on top of the containers were new but underneath (on both orders) were 1/2 filled with old, unedible fries that were dried out and hard. We ended up throwing them away. The 2 containers of wings were sauced right, but this time only had 10 in one and 9 in the other on instead of the 12 they should have had. At this point it was well after 8pm on an order that was originally placed at 6:40pm. The manager was unconcerned both when I originally called and when I returned and he didn't even make sure the refire was correct. There was no apology or follow through on his part. The customer service was practically non-existent. I will never go back to this location and will share this experience with as many friends and neighbors as possible. read more

KFC - 24 piece honey bbq wings. Where's the sauce? - Fast Food Near Me - Sacramento, California

Every time we go here, the service is terrible!! The woman who takes the order in the drive thru is ALWAYS rude and she ALWAYS rushes me. It's very rude, unprofessional and she never has a smile or greets her customers. I've had two different female employees do this to me. Passion and Ayonna. Something needs to be done and clearly management is NOT doing their job either. SMH!! read more

Just had incredibly rude service at the Drive Thru. Receipt says cashiers name was Passion. Never going back. Absolutely hate rude customer service. This is food that my family is to consume. Its very uncomfortable getting it from an angry person. Another issue is that my card was taken around the corner and out of sight. Why was that done when there was a register right at the drive thru window? If I were management, I would terminate that empl read more

The service here was trash. If you can't even put basic napkins and utensils in the bag with a $55 order, you're an idiot. I specifically asked for them and honey packets and the girl at the window said they were in the bag. Guess what? They weren't in the damn bag. Smh... read more

Perfect . Order prepared just as requested, fresh, tasty, hot even thru delivery. Package is sealed upon receiving. Prices are affordable. If you want KFC , there's no time like the present; there are a lot of new restaurants out there but KFC is a traditional restaurant and you won't be disappointed. read more

KFC is no longer KFC. It is now apparent to me that KFC changed the recipe for their products and is nothing like what is used to be. The chicken used to be golden brown crispy but juicy. Somehow, they changed the crust. The color of the chicken is mostly dark like it was fried in dirty motor oil. The texture has changed significantly. Sure it is crispy but crispy like biting into crusty plastic. Worse, it cuts your mouth like broken glass. The damn crumbs gets stuck under your tongue and it is painful. Taste? It taste nothing like KFC used to be. Its bland. Sad how this once proud food franchise turned to crap. Must be all that cost cutting measures and the food quality has now suffered beyond repair. The only way I will ever enjoy KFC is outside the US. At least those KFCs in Asia and Europe are much better tasting and kept the original recipe. I have no complaints with this particular store. The store has been updated and the drive thru staff is ok. Still for $17 bucks for 12 pcs of hot wings encrusted with recycled fragments of plastic? NEVER AGAIN! read more

I came here late one night like an hour before close and got a small side of mash potatoes, corn, and a bucket of chicken to eat during a movie. When I got to the movies (there was no re-entry allowed) I realized that there was no corn! I called the store and asked what we could do since it was near close and I couldn't go get a replacement. The guy who answered and had helped me with my order before was so great! He said they would replace my order with a large corn AND large mashed potato even though I was only missing a small corn and said I could pick it up any time! 15 minutes before the closed that night, I had found the corn! It had fallen through the seats! I called back and the girl who answered was very nice and understanding. Thank you KFC, you are awesome! The food was very good and I elatedly watched my movie with a full tummy. read more

This place is Straight trash. 9pm still an hour before close. Trying to order. There out of this. They don't serve that passed this time. They don't have fries. They only have dark meat supposedly. So I deal with it. Order what they have. I get to the window and politely ask why is it that you guys do have all this different types of food, he ignores me I get his attention and ask him straight up. Do you guys just not feel like cooking certain things after a certain time. His answer. "Yeah pretty much unfortunately with a smile" I didn't want them to spit in my food so I just said hmm ok and got my food and left. To top it off, the website for feedback will not let you select a location. The phone number for complaints is disconnected and the instant chat does not work. Customer service is a thing of the past now I guess. SMFH Definitely will not be going here ever again. read more

No complaints. We were craving fried chicken so we ordered a KFC 8 piece extra crispy thighs and drums. If you ever had KFC them you know what it's gonna taste like. For some reason I remember the pieces of chicken being bigger but it is what it is. We also ordered corn , coleslaw and mac and cheese. They were all decent, nothing to write home to Momma about. The biscuits that came with the meal were actually pretty yummy. Tore those up real quick. Oh yeah I almost forgot, We also got popcorn chicken. All batter and dry! Probably will try Popeyes next time!! read more

The drive thru service was terrible. She was so rude! Her name per the receipt is Passion but she sure ain't got Passion for her job. I hope what ever was putting her in a terrible mood goes away. But the chicken was good so they get a star for that. read more

I have been to many KFC's in my life time but hands down this is the best chicken I have had at a KFC. I purchased a 5 dollar meal and it was the best way I could have spent those 5 dollars! Definitely recommend this KFC. read more

KFC - Fast Food Near Me - Sacramento, California

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The food is good, but dude did I step back into 1992 with the decor in here. Lol. Well at least they took down the racist portrait of the black family eating KFC at their dinner table. Service is... Not up to par. No smiles. And greeted with a "what do you want?" read more

KFC - Enjoy KFC, Joe Montana, The Tanners and Ricki Lake At KFC on Bradshaw!! - Fast Food Near Me - Sacramento, California

The food today was fresh and perfection!! Biscuits were on point... chicken was fresh and tender... Would have appreciated a more personal touch or maybe a returned smile from the cashier though. read more

What is the deal with this KFC 2 nights in a row after 9pm they don't have chicken tenders...hmm interesting..I went last night at 920pm and they said they didn't have anymore for the night. I asked if they could cook some more and she said no they are out...and she got nasty about it I asked to speak to the manager and she refused. So I left. Tonight I tried again and it was 9:11pm same lady at the drive thru said exact same thing tonight that they are out for the night because they just sold out they just sold the last ones hmm since they didn't have last night I assumed they must have got an order so I asked when they get their order and the girl told me tomorrow they get the order again asked to speak to the manager and she refused. My question do they get a minimal order daily just to make it to 9 pm and after 9 daily they run out or they just don't want to cook them after 9? read more