I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

Called Alpine last night as the drain pipe of our HVAC unit is clogged causing our air not to work…read morein some of the hottest days of the year in the IE. They were quick to reply on Yelp. Originally had a plumber sent out from Alpine this morning which he did not have the correct equipment. Following the miscommunication on my part (Plumbing vs HVAC tech) the owner Vince personally called me and told me that he was sending out another tech in the next hour that had the correct HVAC equipment to get the pipe cleared. (He said the drain pipe is a grey area between Plumbing/HVAC as while it drains into the sewer, that the plumbers don't usually work with pipes that small.) Incredible service! And really appreciate the owner calling me to make it right. We'll certainly call Alpine back the next time that we need help.

My water heater was down and I am so glad that my friend recommended me with Alphine Plumbing!…read more Shoutout to Vince, Shawn, Edgar & John for helping me in getting my hot water back. The Alpine team helped me calling the Navien team to get the new part replaced through warranty so that's good value. I found out my water is very hard so lots of scum got accumulated which destroyed the water heater tank not able to heat up normally. To prevent his from happening again, I decided to install the Halo-5 water treatment system. The Alphine also managed to rework the pipping and make the installation of the Halo-5 with great care and efficiency! After the Halo-5 installation, Vince also helped flushing the water heater. While the flush is ongoing, he also helped me check my AC air filters as a courtesy. Before the maintenance, I was worried about the repair experience as I rarely have to worry about things like such and I'm very glad to say that the Alphine team has done an exceptional job! Thank you Vince, Edgar, Shawn & John again! This is the kind of team you would trust to get the job done professionally with a very friendly and polite manner!

Gave Kevin a call and left a voicemail. Returned my call literally within 2 hours and he diagnosed…read morean issue over the phone for me for free. He was nothing but helpful and respectful and offering solutions. I had an issue where my water pressure was super low, and a flush to the toilet or turning on the washing machine (when drawing a large amount of water) would cause water pressure to decrease everywhere else. Turns out my water softener was super dated probably 20+ years old and he just told me to turn on the bypass for that. He told me to send pictures and told me exactly how to do it over the phone. 10/10 customer service, did not charge me at all. If I have another plumbing issue in the future I will not hesitate to call him.

Kevin was quick, responsive and extremely helpful. He advised us on preliminary troubleshooting…read moresteps to ensure that we need to spend any money on detection service at all. How wonderful to encounter a professional who wants to help over charging for a trip and unnecessary repair. We will certainly call Kevin and recommend with the earned trust! Thanks so much, Howard and Debbie

Preferred Plumbing and Rooter Services is hands down the best plumbing company we've worked with!…read moreTheir service is top-tier, dependable, affordable, and the kind of real, honest customer care that's hard to find these days. They came in already knowledgeable about the exact concerns we were facing, diagnosed the issue quickly, and got straight to work. What really stood out was how down-to-earth and genuine they were no pressure, no unnecessary extras, just skilled professionals who get the job done and do it well. You can count on them to be reliable, fairly priced, and efficient. They know what they're doing, they care about your home, and most importantly, they finish the job the right way. I'd recommend Preferred Plumbing and Rooter Services to anyone without hesitation. If you want a plumber who is affordable, dependable, and actually gets things done, look no further. They truly exceeded expectations!

I've had nothing but amazing service from this company. Prompt response! Nothing hidden in quotes!…read moreHONESTY! Professionalism! Quality work! I've had all 3 of my toilets replaced and my water heater! Pricing for parts and service are very reasonable and affordable. Being a female homeowner you get the runaround from service companies. This company I trust!

Had the pleasure of doing business with Renowned Plumbing. I had some drainage issues whenever I…read moreused my washer I would get backflow into my kitchen and garage sink. Super easy conversation, set up an 8am appointment and they were the first business that showed up 8am sharp. Joshua was my technician and was very customer service oriented, made quick work hydrojetting my clear out and ran all my water appliances with no back flow! I will definitely book them again for all my plumbing needs!

This company ( especially Joshua the technician and the office that handles the phones) has helped…read moreus with our older home a few times and we wouldn't use anyone else! They come out quickly, do an excellent and thorough job and are priced very fairly. I would highly recommend this company without hesitation.

I needed a plumber to install my sink garbage disposal after my home warranty company, Liberty Home…read moreGuard, turned out to be a total scam job. The absolute worst I've encountered in 20+ years despite their claim to be the top rated in the industry! Castillo plumbing stepped in and handled the install seamlessly. Located nearby in Azusa the job was completed successfully in a reasonable amount of time. Quick and responsive at a very fair rate. So fair in fact that I added a small tip for the professional service.

Diego was great! Prompt. Professional. Knowledgeable. Clean. Fairly priced. I will definitely be…read morecalling on him again if I need assistance with plumbing issues. PS He also took the time to teach me simple ways to troubleshoot and problem solve

We needed a toilet replaced in our condo. It's a small half bathroom under our stairs. I did a…read morerequest through Yelp, and after talking with AWC, decided to schedule with them. They were super quick to reply, answered all my questions and let me know what to expect with my service. Our technician was super professional, he cleaned up all the trash, and they took the old toilet to dispose of. He took the time to make sure the toilet was level, secure and then did the caulking at the bottom. I'm super happy with the results and for what the cost sS, we got more than others had quoted me for.

A technician came over and diagnose a concern with an AC not turning on. In turned out to an…read moreelectrical concern, and instead of referring us to an electrical technician, the technician kept diagnosing and not giving up. The technician ended up resolving the concern. The quality and professionalism were acceptional. It is not everyday we would see this type of technician who takes pride in their work. Thank you AWC.

We have been using this business for 20 years or so. They have consistently been reliable,…read morecompetent, and professional. Their prices are reasonable. This is the only plumbing company that I trust. Dao N.

Highest recommendation! Jay and his team are timely, find creative solutions, do outstanding work,…read moreand are very reasonable. Jay has also referred me to other home repair consultants who are just as knowledgeable and helpful. I rely on his advice and service without qualification.