The facility is very well run and my child absolutely loved their teachers. They were warm,…read moreattentive, and created a fun, caring environment every day. The special activities planned throughout the year were thoughtful and enriching for the children. My only concern is management's communication with parents. At times my questions and concerns were met with a tone that felt dismissive rather than collaborative, and I've heard similar feedback from a few other parents. This created unnecessary worry and made it harder to feel like true partners in my child's care. While the classroom experience was excellent, leadership would benefit from clearer, more respectful communication and a stronger focus on working together with families. It's clear there is a lot of heart in running this school, and I hope these improvements can make the experience even better for future families.

The administration needs training regarding customer service, particularly communication with…read moreparents. I was spoken to harshly on multiple occasions for things like driving into the parking lot from the wrong entrance and bringing my daughters in too close to the cut off time for drop off. I understand the need to keep a tightly run ship, but overreacting by disrespecting parents is so unnecessary and hurtful. I would recommend that Toni and the rest of the staff focus more on communication with families and learn to deliver messages with kindness rather than scolding parents. I would not bring my children here as the inconsiderate attitude is just bad energy that filters through any organization, reaching classrooms, teachers, and the unfortunately your children.

CKA has a great, outstanding facility that can assisted you in your childcare needs. Small setting…read morefor a big impact :) they go beyond and above to make sure it's a safe environment

AMAZING staff!!! Loving, caring environment Teachers go above and beyond providing the highest…read morequality care.

I'm a huge fan of the Raleigh School. When I first heard of it, I heard about the heavy parent…read moreinvolvement and I was a little skeptical... but once my little guy started in 2s class I realized I knew all his school mates, I knew their parents, and became part of an amazing community. We're all in! Both kids went to preschool, and now we're in the elementary school and so impressed with the teachers and staff. If you like project-based learning, group-learning, child-directed learning, outdoor learning... it's the best place around.

This school is a gem! The partnership between the faculty, parents and teachers fosters such a…read morestrong sense of community and our children love going to school. Each day they are encouraged to be curious, inquisitive and imaginative which is building confidence, critical thinking, collaboration with others and a love of learning! Thank you TRS for all that you do and continue to do!

Great facility! They host lots of activities and enriching things for the kids every month. I…read moreabsolutely love the staff. They are very attentive and thorough with their communication. This was important for me as a single mom with a child with allergies and asthma. My son absolutely loves his teachers and classmates. Highly recommend for the price and the level of quality care.

My son has been going to Primary Beginnings for 3 years now and my daughter for almost a year. I…read morehave had zero negative experiences that whole time. Ms. Crystal and Mrs. Jessica are always respectful and helpful whenever needed. The teachers are nice, caring and knowledgeable. It feels like a big family for me. My kids both attended the preschool there and have blossomed into excited little learners. I would 100% recommend them for children of all ages. The price is well worth it!

We've had such a positive experience at this preschool! Ms. Kiara and Ms. Fedder have created a…read morestructured yet playful environment that our son thrives in. We were nervous leaving our daycare of 4 years, but having dedicated teachers instead of staff with a high turnover has made a huge difference. They've taken the time to work 1:1 with him on several things we've been concerned about, and the growth we've seen has been incredible. The school also hosts great community events, and everyone has been so warm and welcoming. Highly recommend!

Ms. Raj and Ms. Fedder are the best! Our daughter is very shy and cautious but her teachers have…read moremade the transition to Chesterbrook seamless (she started at the youngest age in the Intermediates). They both show up everyday smiling, caring and eager to interact with all the kids. Outside of the immediate teachers, the entire school has created such a positive change in our daughter's life - each day includes a special course and all 5 of those teachers offer something interactive and engaging (STEM, Art, Music, PE and Spanish). The faculty is very organized, efficient and friendly. Everyone works as a team to get the kids in and out of school safely. The atmosphere at Chesterbrook is really that of a family unit. We've been so happy with our choice to enroll here :)

Disappointed with the level of service here. We had my infant daughter with primary beginnings for…read more3 months, throughout the time I don't think there were two weeks straight where they didn't request/require us to pick her up for signs of "illness", every time we would go to the doctor only to find out nothing was wrong. While I normally appreciate a cautious outlook on health, I can't quite shake the feeling that they knew that I was able to pick my daughter up so we were the first call when for whatever reason they needed children to go home early. I will say I enjoyed my daughter's teachers, they were always pleasant. Because of the teachers we were initially willing to overlook a few bumps in the road by making our position and what we expect clear. However, the business practices of the facility remained untenable. Even up to the point where we gave our notice, they cancelled the last week on us. If you plan on taking your child here, either have a really great PTO policy with your job, or keep another sitter on retainer. You will not be able to reliably take your child there and attend to your job.

I just got a call from a friend of mine who said he witnessed one of the "teachers" screaming at a…read morechild and shaking her violently. When filing a formal complaint with the state AND speaking to the owner, both blew him off. When he asked the kids about it they told him the names of the other kids who have been abused by her. They told him she takes them into a separate room and apparently all you hear is her screaming and she grabs them and shakes them and pushes them around while screaming at them. This is completely unacceptable behavior and I really hope the people responsible are held accoubtable.

When we moved to Raleigh, we put our child in the care of Primrose School of Hilburn and never…read moreregretted it once. This is an exceptionally caring, diligent, and clean daycare. Sonia and Janae are responsive and each of our child's teachers were exceptional. We recently had to move daycares because we ended up not buying a home near Primrose School of Hilburn. We were very sad to leave them, and we wish them the best! If there are any negatives, the 'carpool lane' is not always treated as a quick in and out, and you can often get stuck behind cars of parents that go inside and take their time getting out. The hours (7 AM to 6 PM) are a little shorter than other daycares we looked at. And, the holiday schedule seems to provide a few additional days off than we were accustomed to. We viewed each of these items as being very minor, and overall, we were very happy with our Primrose experience!

Our kiddos have been at Primrose for a few years now and it doesn't get better than this! Our…read moreoldest transferred over from another school because we moved across town, and I was a nervous wreck about the transition. But the teachers and administrators worked so hard to ensure a smooth transition. They kept us up-to-date on his progress (and even called throughout the day to let us know that even with a rough drop off in the morning, he was having so much fun with his new friends shortly afterwards), and gave us tips to make the change easier. We have loved the teachers in every classroom that he has progressed to. With our youngest, there was no doubt he would also be joining his big brother. Dropping off an infant is always rough the first few weeks, but it was such natural experience at that point and the teachers are so caring with the babies, that I don't think a tear was shed (so different from my firstborn!). We love being able to follow their daily activities on their secure app, and they send us pictures throughout the day and summaries of what they learned and how we can continue with the lessons at home (ex. 'Toddlers did rhyming today, what kind of rhymes can you two come up with for the word xyz'). I had always thought that I would transfer our kids to preschool when the time came, but I see how much they learn every day at Primrose and know that we'll just make the switch to Kindergarten when the time comes. It's a great, involved school, where your kids are really cared for. All of the teachers, administrators, chef, etc know both of my kids by name and my toddler is always excited to give them hugs or run up for a high five. Extra bonus: It's close to Target so when we're in a rush to grab something on the way to pickup, we can always swing by Target for more diapers, etc.

My family is SO thankful we found Julia! She is the only person I would consider to care for my…read morechildren. Our children have been with Julia since 2022, and we will be sad to leave once my son goes to Kindergarten. Both of my children absolutely love going to "Juju's" and have made so many friends there