Habeeb, the dental hygienist, was incredibly informative, gentle, and kind. Would recommend…read more Normally, I hate going to the dentist, but he made it an enjoyable experience.

I had a very disappointing experience with the customer service at Gainesville Dental Associates…read more I had a confirmed appointment scheduled for 9:00 AM on Friday, September 11. When I arrived, the office was closed. I called the office but received no answer. When I called the following Monday, I was told they are no longer open on Fridays. The surprising part is that I had made my appointment only about a week and a half earlier, and no one personally contacted me to let me know it had been canceled. The office said they sent a text message, but I never received one. I regularly receive their automated text reminders, so I don't believe the notification ever reached me. When I explained that I still needed the work done, I was told the earliest available appointment was the following Thursday. Considering the missed appointment was due to their scheduling error, I found that response unacceptable. It was only after considerable discussion that they made arrangements to get me in sooner. The dentists themselves have always been good, and I have no complaints about the dental care. Unfortunately, the customer service experience was one of the worst I've encountered. If the practice is booked so far in advance that it can't accommodate patients after canceling their appointments, perhaps closing on Fridays wasn't the best decision. I hope they improve their communication and how they handle situations like this in the future.

Our experience was terrible,my 8year old had 4 teeth pulled and she was in alot of pain screaming…read moreand she was told to quit screaming or she couldn't see her mom. I will NEVER take my kids back!!! Do not take your kids there.

Dr Beaufait is a wonderful dentist that my kids do not mind going to. She takes time to give you a…read moregood explanation of any work that needs to be done along with a written estimate. I would highly recommend her.

Extremely pleasant and kind people. Went in for a cracked tooth and just a day later got a…read moretemporary crown. It hurts to try and eat but looking forward to having no pain in a few weeks and having this all behind me. They were willing to work with me on flexible payment. First Update: it has been about a month or so now with a temporary crown on. It was and is painful but due to that I was advised to go to another dentist who wanted half a grand to look at it. Now I'm in limbo waiting to hear back to get my crown on. Final update: 2 days after that update I was able to get in to the office for the crown. Took about an hour and a half due to some confusion with them thinking I wanted the whole tooth gone now but it's on now and oh my GOD the pain! Definitely wishing I didn't have to work today cause I just wanna go home and cry. YOUCH. Hoping in a couple weeks I'll be pain free but anxiety is high wondering if this was the best course of action for the initial cracked tooth or if I'm in for more financial and physical torment.

Just an overall bad experience here. The cost was outrageous. They recommended services that were…read morenot needed. They never had any of paperwork ready. I would fill out my paperwork ahead of time and email it back to them. So when I would arrive for my appointment, I would have to do my paperwork all over again.

I'm posting this to warn other parents!…read more Dr. Kristen uses pressure tactics and an ultimatum-based approach instead of transparency and options. Went to my 4-year-old's visit and was told she has 5 cavities. They presented a treatment proposal totaling $4,107 and insisted there were no options other than completing all fillings under IV sedation (they quoted $1,800 for IV sedation alone). I specifically asked about alternatives--staged visits, nitrous/laughing gas, monitoring, sealants/fluoride, etc.--and was told IV sedation was the only option. I was also told I cannot be present during the procedure. One of the teeth they labeled a "cavity" is a known trauma injury to her upper left canine (tooth H) from a fall about a year ago. I witnessed the injury and the area has been stable since (you can clearly see enamel loss with dentin showing). Our family dentist previously evaluated it and documented it as trauma-related dentin exposure, not decay. This office dismissed the trauma history completely and repeatedly insisted it was "definitely a cavity." They also took X-rays, but when I asked to see the images to confirm whether cavities were between the teeth and how deep, I was told the X-rays were "deleted" and they could not show me anything--yet they still spoke in absolutes and pushed IV sedation. As if that wasn't enough, they also stated my child has a tongue tie and suggested they cut it while she is under sedation, despite the fact that she has no feeding, speech, or tongue-related issues. This was presented casually as an add-on, not as a symptom-based evaluation or referral. What pushed this over the edge: I was told they will not see my child again for cleanings unless we proceed with their recommended fillings/sedation. I have never experienced a provider withholding basic preventive care as leverage to force agreement to treatment. My child has no pain. What we needed was evidence, a clear explanation, and reasonable options. What we got was pressure, dismissiveness, missing diagnostics, and an "our way or no care" stance. We will be getting a second opinion elsewhere, and I strongly suggest other parents do the same.

front desk lady was very rude. if you are a working mom and your mother is helping you do not go…read morehere.. they do not try to work with you they gave me permission to take the grandkids and they said that im not allowed to take them anymore. It's gotta be a parent. which is hard with my daughter going to nursing and working full-time she's doing the best she can. it was just her the dentist and the hygienist. All of them were super nice just that one lady out front. she should not work with the public with that attitude.

I love this practice! The staff is very friendly and very good at what they do. Shoutouts to:…read moreAlicia, Betty, Dr. Annas, Katlen, Tiffany, Liza. I just got a brand new Crown on #17 and Transformation did a perfect job. I can't even tell that it's there. You all know what a relief it is to find a good dentist. I'm 72 and this practice is my favorite!!

From the owner: Our Gainesville dental practice is committed to providing gentle, personalized care for the whole…read morefamily. We offer everything from routine checkups and cleanings to advanced services like dental implants, dental crowns, and cosmetic dentistry. Patients searching for a reliable dentist near me in Gainesville trust our team for high-quality care in a welcoming setting. Schedule your appointment today!

Came here with an emergency procedure, I had a crown fall off. The office worked hard to get me in,…read moreas I was not (yet) a registered patient. The dental team, Dr. Taylor and a PA, did their best to get my problem resolved, spent quite a bit of time with me setting up my status for a new, registered patient (Full X-rays and history). Their concern for my comfort was exceptional and unexpected - this practice is NOT like most dental practices that I've been to. I also noted that the entire staff, reception, billing, scheduling, assistant and the DMD herself were all smiling and, it seemed, happy to be working there and so welcoming to a new face. I'm sold. I'm delighted to have found such a caring team.

Everyone at Taylor Dentistry seems so genuinely kind. It really feels like they care and want me to…read morefeel comfortable. I would recommend them to anyone! My insurance was about to expire in a few weeks after I hadn't been to the dentist in years, and I reached out. The office staff fit me in immediately and kept looking for openings for me for my follow up appointments. They also helped me with confusing insurance information, without me even asking! Dr. Taylor herself is also very friendly and sweet. Best dental experience I've ever had.