My experience at Northwest Physical Therapy was 5 stars from start to finish. I rehabbed there for…read more6 months working to heal a shoulder injury complicated by RA. First of all the facility is immaculate. From the waiting area to all the equipment areas - even before the pandemic all areas were always spotless. And when Covid hit, every precaution was taken and every protocol followed. I always felt very safe and protected. At the front desk, Vik always greeted me with a smile and a friendly word. As a physical therapist, Anita is extremely competent and professional, but also very welcoming and friendly. She is one of the best therapists I have ever worked with: knowledge and thorough, as well as patient and kind. She could tell if I was having a bad day with pain & stiffness from RA, but still helped me progress in strengthening my shoulder. I always received individual attention- unlike other clinics that overbook and basically leave you on your own. When the need arises, I will definitely go back to Northwest PT. And I recommend them to all my friends and family. There is no question that you will receive top notch and professional treatment from Anita and Vic.

From the owner: We specialize in Women PELVIC Health.. Incontinence, Prolapse, Pelvic Pain, Pregnancy & PostPartum…read moreCare, Vertigo, Orthopedic & Neurological Conditions, Auto & Sports Injury

Staff are all friendly, greets you upon entering the place and always has smile on their faces…read more It's like you're in the comfort of your home. Didn't have no issues with my schedule, they're flexible Thanks to Mokshi for an outstanding job in ensuring mybwellness post my total right knee replacement Also to Barb who is part of restoring my mobility . To Rojen who's friendly and helped with everything I needed. To Paul who's so fun to work with. Thanks for your support. To Andy who was also a part of this journey. I had an excellent experience at this ATI Physical Therapy in Schaumburg. 1-1-26

I have had 10 surgeries so far and have been through several therapy places and therapists but I…read moremust admit that ATI PT in Schaumburg is the best so far hands down. They actually treat you like a person and even remember and greet you by name. They work with you and your pain and injury rather than go by the book and go out of their way to help you, way beyond the call of duty. They spend time getting to know you and your injury and focus on those points not like the other places that tell you to do your exercises by rote and don't even make eye contact treating you like a zombie. A special shout out to the therapists there who genuinely care like Barbara, Pretzel, Mocha, Brittany and Palak who treated me like family. If you're looking for physical therapy stop your search right here and go there. I very highly recommend it and will stand by it.

Great place. They all seem very helpful and work well with each other in a way you would think they…read morewere friends forever. Front staff very friendly and accommodating. Great personality. They make you feel comfortable from the moment you walk in. Very clean environment. And my therapist, Julia, was absolutely fantastic. I seen her work with patients of all ages. Works very well with everyone she sees. Makes you relax and builds rapport with you in an instant. Lucky you if she is working with you. Better yet, ask for her. Terrific place and terrific therapists. If I ever need their services again, it'll be Athletico and Julia. If you need therapy that's where you need to be.

My mother who is in her late 70s and doesn't speak great English was being seen for knee…read morereplacement therapy. The pt she worked with Rama Khatib - was very aggressive in her treatment , but backed off a bit when told she was causing pain. She backed off so much that my mother progressed very little. She was also observed to be rude to my mother as she was frustrated. My mom can't speak great English but is not dumb - and could see Rama being much more kind to her other patients and left my mom on the bike for 30 minutes without much intervention or care. Rama and I spoke to each other several times - and she didn't say much - except 'that's what I'm saying' when I would point things out that my mom needed to improve. Would never return here and never recommend to anyone.

Step Forward Therapy is a wonderful place for pediatric therapy support. Our son has gotten OT…read morethere starting in late 2020 for 18 months. We also have started going back this fall (2022) for intermittent OT support as our son has gotten better, but still benefits from occasional sessions. Our son works with Ms Jillian who is a phenomenal OT. She is kind, funny, warm, and so creative! When she started working with our son, he was starting second grade as a non-writer (but on target with other skills). She quickly figured out he has weak fine motor skills (exacerbated by a previous wrist break at a trampoline park). Honestly, to see his progress over two years later is nothing short of incredible. She makes handwriting fun! Professionally I am actually a speech pathologist and I can tell this is a great private practice clinic. With respect to a previous review mentioning staffing concerns, I would like to share that this is happening everywhere right now (private practices, schools, hospitals, etc). Speech, OT, and PT are in high demand across the Chicagoland area and there are vacancies everywhere (due to shortages in the profession and Covid making those shortages worse). That being said I have not seen or heard of any staffing issues at Step Forward, from the parent perspective. We love it here!

I would advice to completely keep your children away from this place, especially when it comes to…read moretherapies. When we first started, we were happy with our therapy team. Then very quickly, within several months, everyone on our team starting to leave. Our son has Down syndrome so it's important to have him get all three therapies: OT, PT and speech at least once weekly. But we gave them the benefit of the doubt and waited until they filled in the spots. We waited months for a second session per week that was never met because they said their PT wasn't available and unable to fit us in. Well, I just saw that our son's PT was also working the preschool side of their business (which is not a good excuse for being unable to fit us in if they claim to be a therapy clinic). So on top of not having enough therapists for their therapy customers, they have them work the preschool side as well (our original PT had said they worked both, which I'm guessing is a large part of why he left). So this week, our son's "new" OT who had only been there weeks is leaving asap with no heads up with no replacement. This place is disorganized and unprofessional. I've had 2-3 separate people calling or texting me with the same scheduling issues or questions. There is no central manager, and management is non-existent at best. Billing is even worse. Then, because we felt we had to leave because they couldn't meet our son's needs (and this was the third time we were told to wait for a therapist replacement in less than a half year), they sent an email demanding remaining balance due within a week because we were "no longer clients!!" I've never been treated so poorly and unprofessionally by a clinical office ever in my life. That is not how billing should work because they haven't even finished filing claims for therapy services through our insurance. Plus, they never answered my questions on why billing amounts ranged so differently by even over a hundred dollars for the same services. I'm not an expert in billing, but their billing manager Jackie should be fired for treating families so poorly. I even tried to work out a payment system with them when our HSA funds each pay period (so the balance would be paid in a couple of months), to which she replied with a demand that full balance be paid immediately (in 2 days, no less) with full payment due immediately as soon as they process the insurance claims. I have a lot of medical issues, and I even delayed my insulin pump and diabetic supplies and stretch them further to make it a priority to pay their clinic. It's like they act like some loan shark mobster group or something in the way they demand payment. I've never seen a clinic act in such a way. And if it's due to desperation because they are so poorly managed (I don't know why else they would act this way), then that's even more reason to stay away. So if you are looking for a therapy clinic or even a preschool with consistent staff who treat their clients respectfully and professionally, my advice is to run away as fast as possible.

Wonderful staff and locale. Easy parking, friendly environment. The laughter and light banter alone…read morewill cure what ails you, or go a long way to rejuvenating your spirit. I especially like their dry needling. For me, it's the most effective way to heal old, knotted muscles. It's nice to feel the relief after years of pain. I'm so glad I found this place.

I've lived with chronic neck and back pain for years. Seema and her team have been great to work…read morewith and I've experienced noticeable improvement in my symptoms. I've been working with them to do "dry needling," a somewhat painful but very effective treatment method! They listen, they care, and they're effective. Can't ask for much more than that!

This review is for the physical therapy only. I was never an in-patient. I was here to regain…read moreflexibility and strength following a shoulder replacement surgery. My therapists Natasha, Maggie, and Tim were all fantastic. They are very good at what they do. I was really nervous about having my shoulder being manipulated after the surgery and weeks of immobilization. They were so gentle, that after a short while, I completely trusted them. They followed the protocol set by my surgeon, and through the many, many different kinds exercises, they progressively got me well on my way to full recovery. The scheduling is a breeze and things are very well organized, with no waiting. Parking is easy. I highly recommended them.

AMAZING Rehab Facility!! I've been there a couple of times unfortunately due to my health condition…read morebut every time come out stronger than before. All therapists were great but special shoutout to my main 2 MVP's: Julie R. from PT and Taylor from OT!! we accomplished our goal in due time! Your Boi: M to the T

45 minutes off waiting. Woman at the desk couldn't be bothered. First time here, hopefully the…read morelast. Tech finally came out and told me that although I had checked it, they forgot to enter it in their system. Tried to get info from a young woman manning the desk in the waiting room, but she was rude and unhelpful.

Ascension/Saint Alexius/Amita Outpatient Center is a convenient place to get Physical Therapy and…read moreimaging tests done. I had my intake for physical therapy sessions with Ricky. He was very friendly and thorough asking many questions to assess if I had muscle, nerve damage or worse. Erwin is a great coach in getting your sessions in too! The center was great about scheduling future sessions thereafter that met my needs. They even provided a print out of all of the session dates and times which was very helpful vs me trying to add them all down on my calendar in one go! They have many exercise machines to meet the needs of whatever you're going there for. Easy in and out appointments!

I came here when my normal physical therapist wasn't able to get me in for a month and he didn't…read morewant me to go unseen for that long. After my initial evaluation, I was optimistic as I was trying to resolve Achilles Tendonitis before an upcoming shoulder surgery (six weeks). In six weeks, not only was my issue not helped, but I am STILL having issues six weeks after therapy ended and am unable to do anything since I am still in PT for my shoulder (which is what I was trying to avoid). There was a hard sell on dry needling, which literally did nothing to help. Without my permission or knowledge, cupping was tried and it actually felt like my calf had been sliced open. In six weeks, my therapist also cancelled three times, one of which I showed up and the office was completely locked up but no one had bothered to call me to let me know. Not only did they fail to help my issue, but when I tried to pay at the end, the girl who processed my checks apparently messed them up to the point where they were returned, even tho I have money in the account and I had to then process it online. I think that they have too many patients scheduled at the same time (they say it's an hour, but every 20 minutes there's another patient coming in to be worked on). It's also a super tiny room and they don't have the most up to date therapy equipment. My mom also came here for 6 weeks trying to get her shoulder better after a replacement and she had gone somewhere else. Neither of us are better and we both have done better for our issues on our own. I came here because my mom was here several and she said they were better then. I suggest you go elsewhere.

From the owner: Experience the power of physical therapy with RUSH Physical Therapy. Our physical therapy team will…read moredesign an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

Kate and Mark were fantastic. I felt comfortable right away. They helped me understand how my…read moreinjury happened, what each piece of my shoulder was, how it worked, and what the problems were. They explained everything we did and hoe it correlated to recovering from my injury. This was key for me. Understanding the 'how' and 'why' makes it much easier for me to commit myself to anything. They worked me hard and put me on the right path to not only living pain-free, but growing in strength and flexibility. My posture is better than its ever been, and thanks to them, it will continue improving. now that I understand how to balance my muscles and how and why stretching affects my body. These two pushed me 3 steps closer to becoming superman. Their inherent knowledge of every bone, muscle, and ligament, how they interact, and how different movements, stretches, and exercises can change the human machine as a whole is both immediately apparent and impressive. Seeing that complete understanding made it very easy to trust in everything that asked of me, as well as everything they asked me to pull the reigns on. I don't do well with being told what to do. I'm bull-headed. I don't accept anything without understanding the logic behind it. It was clear from the beginning that they knew much more than enough to satisfy my need to believe there was sound reasoning for every part of my therapy with them. That trust paid off; I'm doing fantastic! An additional note: Whether or not it's intentional, Kate naturally creates a feeling of community while in the building. She gets everyone talking and interacting while we're going through the often times uncomfortable or painful stretches, exercises, and the myofascial (i just had to google that) releases with the metal tools that look like the back end of a wrench. That made every part of the therapy a lot easier for me, and definitely a few others there. It's easier to take the pain when someone cracks a joke, and we all felt comfortable enough to do so. I am very, very thankful for this.

Greatest decision I ever made for my health was to come to ATI! This is a new location perfectly…read morelocated near my office. Kate saw me for a hip and ankle injury that had been persisting for months that I could not get explanations for from my primary doctor. She knew exactly what was going on by the end of the evaluation and explained my injuries in a way I could understand - which was such a relief after months of not knowing! I eventually needed surgery for a torn ligament in my ankle, Kate referred me to a new surgeon who was just as personable, kind and professional as her! My surgery went well and I'm back for more sessions. I'm noticing progress already and look forward to laughing during my therapy with Kate, Mark and Page! Everyone genuinely loves what they do here which makes the clinic super inviting and fun! Check them out, you won't be disappointed!

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

I've heard very mixed reviews of this AMITA location from people who have been there. This was my…read morefirst visit since AMITA bought out Alexian Brothers several years ago. My visit was to the lab. I didn't know where to go so, when I entered the building and saw the information desk, I asked. I was pointed to another desk just a little further into the building. When I got to the lab test, they greeted me pleasantly and I gave them the lab orders. They immediately took me back and ran the tests. I had the results from one test that afternoon, and the other required a few days so expect to hear about it next week. They were fast, pleasant, and I thought the quality of service was very good.