My daughters were so excited about their first haircut appointment at the Oakbrook location. This exciment was quickly tarnished by poor costumer service. When we walked in, the salon was empty and the stylist were loudly complaining. Once their attention was given to us, my daughter coughed. We were rudley told we should reschedule due to illness. I explained to them that my daughters were symptom free and that we had just made our way through the mall quickly on a chilly December evening. The rude hairstylist insisted that that my daughters were sick. I quickly knew this salon didn't deserve our business. In addition, as I was waiting for the elevator, I saw the another hairstylist Lysol the room. The most heart breaking part of this experience was trying to explain to two little girls why they couldn't get a haircut. So if your child needs a haircut, I wouldn't choose kidsnips Oakbrook. read more

Our son had his first haircut here, and the stylist (whose name is Joann) was very kind and patient. Our 15 month old did not like the clippers, but otherwise made it through the ordeal ok! And mom and dad were very pleased with the cut, the store and the stylist. The store is very cool, lots of bright colorful things to look at (and buy). Kids barber chairs come with ipads to watch while getting styled. I would definitely recommended this place to you. Joann even offered to cut my hair. Price was $22, which is reasonable, I think, for the delightful environment and lovely demeanor of the stylist. Definitely make an appointment though. read more

First couple times we went there for my sons hair cut were great; however, last three hair cuts were terrible. Even went there the other day 20 minutes before reported closing time to grab a couple hair accessories for my daughter and the lady working has already locked the doors and told me she shut down the register. Would not rec. read more

I love KidSnips but the last visit was why I am giving them 3 stars. I went there 10 am they said no walk in til 1 pm. (the door says walk ins welcome)so made appt at 4 I was 10 min late but I did try to call it didn't go thru. When I got there they had given my spot away. Told me next appt is at 5 I went to ask my mom if she could stay with son and when I went back to confirm they said oh I'm sorry I just have 5 away we have 545 UGH. Needless to say my son didn't get a haircut and I still haven't been able to make an appointment. read more

My kids have been going to miss Keisha for 5 years and look forward to it every time! She always does a great job on both of them and they have very different hair. Their haircuts always look nice and the boys actually like them too! read more

Debbie and Angela did an amazing job with my two boys. My oldest has several difficult cowlicks and a ton of hair. Debbie was very helpful to understand the best option to work with the cowlicks. Fabulous! read more

My son has been going to this location for two years and absolutely loves going to get a haircut. We absolutely love our stylist ANGELA! She does a great job at listening to exactly what you want and delivers. I love that she can do really modern cuts and is great with my son! I would recommend her 100% without a doubt. We will be sticking with her for as long as we can! read more

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5 stars for the $17 toddler Tues/Wed special and the fun woman Bobbi who cut my 15 month old sons hair. Great fast cut all while keeping a toddler still is impressive. We made an appt so didn't experience any of the issues others did but I've also never gotten a haircut w.o an appt. Good experience overall, we will be back. read more

Kid Snips is great!!! Kid Snips works with Wigs for Kids and gives a free hair cut when you donate your hair. I'm not a kid, but I donated 14 inches of my hair last week. I was a little nervous, but Rashall did a fantastic job!! I love my new look!!! My sweetie likes it and I got so many compliments at work. Thank you, Rashall and Angela. You're the best!! I'll be back in 6-8 weeks. Cheryl. :) read more

Used Kidsnips several times with good results. This last time I had a groupon, we were treated poorly and the haircut was awful and crooked! Be careful here. read more

I took my daughter there for a routine hair cut and the stylist, Debbie, notice a small dime size bald spot. She recommended I see a doctor, as she may have alopecia arrata. She printed out information for me to read about. I took her advice and took my daughter to dermatologist. Debbie was correct! we treated it and it is now resolved!!!!!!!!! Thank you so much for the great customer service. The place is always busy, but the service is outstanding. I was just there again yesterday and thanked Debbie for her advice. She was delighted to hear the news!! read more

My son has been getting his hair cut by Miss Keisha for 3 years now and she has done an excellent job every time. My son has special needs and she's great at knowing what he likes (and what he doesn't like). I had my son's hair cut at another saloon one time and the stylist was so horrible and made me feel like it was my fault my son was special needs. Miss Keisha is very patience, kind and knows how to sooth a child if they start to get uncomfortable and this is why I will continue to have her as my son's stylist. I would definitely recommend Miss Keisha to anyone who has a child that is fussy or has developmental delays or special needs, read more

I can't complain about the haircut. They always do a great job! BUT... I had a groupon which I knew had expired. But every business should know that even if the groupon expires, the value of the groupon never does. So I should have gotten the amount that I paid for the groupon discounted off the price of the haircut. NOPE. All the lady at the register kept telling me is, "So sorry...we were told that we can't accept groupons anymore because they are expired." YES I know...but I tried to explain that I don't want the deal on the groupon, I just want the value as I know that it never expires. She wouldn't do it! So I called the store later and asked to speak to a a manager. The lady at the register WAS THE MANAGER! I mean...really....if you are going to do a Groupon you need to be aware of how it works. Again I explained to her how it works. She then called somewhere (their headquarters maybe) and called me back to say that oh yes she can take the value of the groupon off my next visit. No apology or anything...acted like she was doing me a favor. I wouldn't have gone in at all had I known that I couldn't use the groupon because they are way overpriced. Don't be fooled, you can get a great haircut for much cheaper. Yes even for a toddler. I didn't think it was possible with my first child, but now I know better and take my others to Great Clips. They do just as well for half the price! I tried to give them one more chance. Called on a Tuesday morning. Receptionist seemed distracted but I made my appointment for Thursday of that week. Go in on Thursday and find out that we did not have an appt. Oh wait- we did! She had put us down for the Tuesday that passed- the day I called. So that was it for me. Debbie can cut hair very well but has no customer service skills. Really- they are not getting my service again! read more

"Nope we can't cut your kids hair. We are completely booked." Are you serious with me right now? The place was deserted. The cut would have taken 5-10 minutes per usual cut at this location and you would have had a solid hour before you closed. We had something similar happen a time before. I gave you a second chance. Lazy is what you were. I question Ms. Keisha's work ethic. You lost 2 kid customers. read more

KidSnips - "Nope we can't cut your kids hair. We are completely booked." Are you serious with me right now? The place was deserted. - Toy Stores Near Me - Oak Brook, Illinois

My son's haircut was awesome. Rochelle did a great job, my son couldn't get enough of "driving" the cab-themed chair and watching a movie at the same time. read more

We have been coming to Kid Snips since our oldest a first haircut. We love it here and we think Shauna is awesome!

We took our 3 year old for her first haircut today, it was great! Angela was our stylist and she was wonderful. When it's time for her next haircut, we will probably be back! read more

Bobbi was a sweetheart! She was very patient and had a very friendly voice. My son didnt cry (unless i walked away) lol. This is my second time bringing my son in, very good experience. Definitely a returning costumer! read more

I was very impressed with this location. I like the idea of entertaining the children with movies and games while they receive a cut! I was able to get a cut for a 8 year old boy and a 1 year old and both were happy. We had Debbie for the cuts and she was great with both my boys. I will request her from now on. read more

We've been coming here for a couple years and Bobbi is great!! My son loves her and she does a great job on his hair. I highly recommend them. read more

This place is fantastic!! My little one hates having his head touched by comb or water but thanks to the expertise of the stylists, he has a great experience every time we come here. We especially adore Alex as she is so patient and does an excellent job cutting/styling his hair! read more

I had to download this app only to rave about Keisha. She's been cutting my son's hair since he was almost 3 (he's going on 8). She's patient, takes time to listen to what your needs are and today she saved my son from having a hair disaster. She knows his hair so well, I wouldn't trust anyone else to cut it. If you're a first timer, I suggest you ask for Keisha!!! read more

I am furious w/ this place. Junk joint. Couldn't believe how hard they were brushing & ripping out my daughters hair. Never heard of one side being different length then the other. The stylist actually argued with me. Oakbrook better be a little more alert of what type of stores they have. People don't do it. 4 dumpy women were working this joint. What a let down. read more

We've been going here for about two years and have always had great little boy haircuts.

What happened???? I used a groupon on my first visit with my 3 year old daughter and she loved it. Thought I would take the rest of my kids in for their first haircut and pay full price for all three. It was not a good experience for any of us. The guy who cut my 3 year olds hair could not have been less interested and actually was very rude. My other kids had a very nice woman that was patient with my 1 year olds but when I got home realized the haircut looked horrible. the girl at the check out was not very nice either. Next time I am taking my girls back to sweet and sassy where it is cheaper and the people who work there seem like they actually like kids. read more

Have had mixed experiences here with my boys. Had a not-so-good experience with one of the stylists that didn't seem interested or happy to give my twins haircuts. One was fine but one was just bad. Debbie the manager redid my sons haircut and it looks fantastic! This is the 2nd good cut he's received from Debbie. Glad to have found a stylist that's so good with wiggly toddlers! read more

We took our 15 month old son for his very first haircut yesterday, and we couldn't have been happier with our experience! Our son is quite the "wiggle-worm" and he was easily entertained with an Elmo movie while Miss Debbie cut his hair (they offer a wide selection of movies for your child to watch while receiving their haircut). She was very sweet and patient with him when he started to fuss. His haircut came out exactly the way we had hoped and it's adorable. They even gave us a "1st haircut certificate" along with some of his hair to keep. We will definitely come back again!! read more

What a great experience! Debbie and her team are truly experts in their field. Ms. Deb made giving a 1 year old his first hair cut look like a piece of cake. See you soon! read more

I love Kidsnips in Oakbrook, IL. Always clean, always pleasant and always satisfied. My favorite hair stylist to my kids is Shauna. She is simply awesome. She is amazing with her scissors. My kids haircuts are gorgeous when Shauna does their hair. ~Moe read more

I've been bring my three kids (2, 4, and 6 years old) to Miss Debbie for years. She takes the time to get the cut just right. We've sporadically tried other (cheaper) places but we always end up back at KidSnips. We always receive a quality cut that I'm pleased with from Miss Debbie. And, my kids love to go to KidSnips. read more

I have taken my kids to KidSnips in Oak Brook for several years and have been very happy with the service and staff. However my most recent experience was not good. My daughter needed a haircut and I brought her in this week and was very disappointed. The lady that cut her her hair was rude and chopped her bangs! If you do not like kids or do not know how to talk to them then don't work at a place that deals with kids! read more

Miss Bobbi is the best! It's like pulling teeth to get my 2 year old to sit still for a haircut. She is so patient and always manages to give him a great haircut. read more

My 6 year old son has been getting his hair cut at Kidsnips Oakbrook for a year or two now. We love, love, LOVE Miss Shauna! She was recommended by a friend, after we were fed up with getting bad haircut after bad haircut at other places we had tried in the area. We loved the first haircut she gave him and have not gone anywhere else since! She's also cut our 2 year old daughter's hair a couple times and it has always been an easy, enjoyable experience. She is so friendly, so patient, works quickly and is always so nice about accommodating any annoying hair cut adjustment requests we might have (ie. "I know we said it was short enough, but could you just cut a liiiiittle more off the front?" Yeah, sometimes we're those people. Sorry!). He gets compliments on his haircut all the time. Seriously can't say enough good things about Shauna and Kidsnips Oakbrook. Thank you! :) read more

My 2 boys have been going to miss Keisha for about 4 years every month. My boys look forward to going every month and miss Keisha does a great job with their hair and interacting with them. Miss Keisha has become a houshold name in our house. I highly recommend going to Kidsnips for little kids and using miss Keisha. read more

Kid snips in Oakbrook is the favorite place for me and my children. Debbie, the manager and a "miracle worker/stylist." I have been going for over two years now and feel that my trip to Oakbrook is well worth the effort the cost of the haircut is well worth the value. The customer service has always been consistently great. I like that they have a great variety of movies for the kids to choose from and the movies always work and are current. Toys and gifts are unique and fairly prices as well as hair products that the stylists can provide advice on. Lastly, they have a terrific variety of headbands reasonably priced and unique too. Debbie is the only person who has been able to cut my son's very voluminous and thick hair into something gorgeous and long lasting. THANK YOU DEBBIE!!!!!! read more

An update: Ms. Keisha has not disappointed, my son is now 11 years old and there is no better person to cut his hair. She is always extremely professional and her work is impeccable. I'm a little hesitant as I read a bad review about Ms. Keisha. She is definitely a busy stylist and you will need to call a few days in advance to schedule an appointment with her. If you are a walk-in looking for an appointment, don't expect to find an opening with her and don't walk away upset when you are told that she is booked. Again, she is the busiest stylist at this location and I recommend you call ahead and schedule an appointment. We have had Keisha cutting my son's hair every 3-4 weeks for the last 11 years and we obviously love her work. read more

We have gone there twice in the past and the experience has been good. Today my mom took our son to get his haircut. She was told that there was no openings until 1030 so she told them that she would be back. When she went back at 10:30 they kept taking other children and not them. Hair cuts can be very stressful for children and their parents. Lesson learned that walk-ins are not welcome and you need an appointment. We will be finding somewhere else to cut my sons hair. read more

Horrible customer service! The lady at the desk has no people skills and barely makes eye contact. We showed up early for our appt and waited almost 45 mins to be seen all the while a stylist(who was available for 30 mins with out taking a client) and the desk girl were laughing and our two year old was crying. We will definitely not be back! read more

Yesterday i took my 7 month old baby for his first haircut, i was there with my husband mother in law and brother in law.. i honestly enjoyed every second of it. It was a great experience. My baby was so calm he also enjoyed it specially bc he was able to watch mickey mouse while he got his haircut and Ms. Bobby did a great job.. There was only one problem i know it might not be a big deal for yous but to me it was. When my baby was done getting his haircut i seen Ms. Bobby walking towards my MIL and handed her a little bag with some of my sons hair. In this world you cannot trust certain people and to me it was a big issue that she now has some of my sons hair and specially bc she lives in a house were there is people i dnt trust at all. I dnt trust family members, i dnt even put pictures of him on facebook.. i feel that she should of asked first if it was ok.. and why would i want my MIL to have my babies first hair in the first place?? Now i cant tell her to hand it back bc it was given to her.. read more

I took my children for haircut last week. All staff were nice and my children was happy to get little toys from store. They have lots of children's DVDs for kids to select from. Therefore, they were very happy to watch Disney DVD while getting hair cut! read more