Very poor service , poor technique. They recommended several fillings and I trusted them. One filling led to crake on teeth after several months and one filling fell off after 2 years. I don't recommend place at all. read more

I highly recommend Kifer dental for pediatric orthodontist work . Staff is caring and flexible to work around your schedule. Dr. Doan is excellent and warm to her all her patients. My daughter has been going regularly for her dental clean up and braces up keep and we are more than satisfied. read more

Kifer Park Dental - Waiting area - Cosmetic Dentists Near Me - Sunnyvale, California

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I have been seeing Dr. Lin for over a decade, and he has been nothing but professional and knowledgeable. He is also incredibly patient and gentle with my dental care and treatments. The office is super clean, and the staff are friendly. Even though my work location has moved twice and is now farther away, I still see Dr. Lin because I have 100% confidence in putting my dental health in his care. I saw mixed reviews from various Yelpers and I seriously believe some people may have confused this place with another dental office of a similar name. Can't say enough good things about Kifer Park Dental! read more

Most of the issue I have with this place is that we schedule an appointment and every time we come for our appointment 10 min early, they place us on wait for over 30 min when ask it's always 5 more minutes and 1 person ahead. If it happens once in a while I'm ok with but every appointment every month it's the same. I tried different times and days but always a 20+ min wait when we come. Over all they do a great job but need to spread out the appointments so they don't get backed up. read more

Easily the best dentist and healthcare professional I have ever met. Honest advice. Transparent billing. On time appointments. Excellent service. Can't believe i went so many years without them. read more

I would have given it 0 star if I could. I have been going to this dental place for more than 5 years and I finally decided I should dump it. Over the years, the service quality has significantly deteriorated. The dentist turnover is super high - almost changing dentist/hygenist every half year. Jessica Lam is especially bad. She is very unprofessional and treats patient very rudely. Most of the regular dental cleaning is done by hygenists who treats your mouth as if it is made of cement. It hurts me quite often during regular cleaning. Stay away from this place! read more

This pains me..because Dr Lin has been my dentist since he first started his practice over a decade ago But WoW their front office is poor. I've been waiting on "Mandy" to figure out my claim for my retainer for almost a month. Back and forth back and forth ... I am playing mid man with them and my insurance. "Mandy" and the incompetent staff say they will call me back and never do... Don't return my messages. Say they will call me back regardless if there is new news and doesn't ... And my insurance is saying they have been waiting this whole time for "Mandy" to submit some sort of "statement for being" letting them know why I need a retainer. I even tried to get the dental office and my insurance to talk on a con call and the dental front office staff said "they hung up cuz they waited too long " I mean c'mon... I get it. It's a new insurance company cuz I switched jobs... And yes perhaps it's a sleazy insurance company refusing to pay (I sort of doubt this because I work for a very very large tech company and it's this same insurance for all employees). At least do your job and call your patients back Get your shit together and gimme my damn customer service AND MY RETAINER If this doesn't fix itself in the next week I am leaving Dr Lin read more

I have nothing but great things to say about this office and staff. I needed an appointment on short notice due to new pain that occurred and Gabby helped get me in right away. I was then taken care of by Karina and she was excellent, I felt extremely comfortable in her care. I had also just brought my 6 year old daughter in a couple months ago for a baby root canal and the staff was awesome. She was so comfortable with them and the procedure that I didn't even need to be in the room with her. After her appointment, I was worried that she would be in pain, but that's wasn't the case at all. She only experienced the mildest discomfort for a very short amount of time. Truly the best outcome I could've hoped for. Would absolutely recommend Dr Lins office to any friend or family member. read more

This place is disgusting they don't clean their equipment and they make you wait a long time for no reason everyone is just on their phones and they always want to reschedule appointments read more

Thank you! Dr.Doan and Dr.Vu I have been introduced to here by a friend, I have never had braces before. On the other hand, I'm quite nervous and scared to put a brace in my mouth. But after coming here, I changed my mindset, I was helped by Vu dentist during every appointment. She is extremely sweet, gentle, and does not miss any small details. Sometimes dentist Doan also works with her to help my teeth in every session. I really love this place. And I am satisfied with the price here. reasonable for everyone. I recommend this place to anyone who wants beautiful teeth. read more

They are very efficient appointment schedulers, so much so, in fact, that it feels like they prioritize quantity of patients over quality of care. Every appointment generates a flurry of texts, emails, and phone calls, just to make sure you don't forget your appointment. They frequently try to move appointments to fill up gaps in their schedule. I once accepted such a move, but then I had to wait for an hour after my appointed time before they could see me. If you are so insistent that your patients are on time, you can't afford to be late yourself! On several occasions, it took the dentist less than a minute to examine my teeth. I wonder how thorough these exams were. read more

I have been seeing Dr. Lin since 2008. The service has always been great and professional. Unlike some of the dentists who tend to "up sell" the treatments by creating fear, Dr. Lin recommends treatment only if he thinks it's necessary. One time I had a dental emergency, Dr. Lin was able to have one of his employees to help me on a Sunday. I was ready to call in sick on Monday. But this made me appreciate him and his staff more. I do have to say that Besty the front desk manager, genuinely cares for the patients and also works very hard and efficient. Every time I walk into the office, I am welcomed by her warm smile. Her dedicated service and committment to her work makes it very pleasant for anyone who typically dislike going to the dentist. read more

Dr. Tsao is a very good pediatric dentist. I once witnessed her in the clinic working with an autistic patient and the parents . Her bedside manner and professionalism are excellent! She's my nephew's dentist and we're so glad we found her! We also got rewarded for referring another kid over. soo cool! read more

Very nice, caring and professional. Very nice office and they use great technology. It's rare to wait. And Betsy the receptionist is wonderful. Where are 6 stars when you need them? read more

Good admin service. Betsy will find u to make sure to remind u of the time of the appt. Dr Du takes her job seriously and does many if the cleanings herself. Best dentists ever. Booking is easy and flexible. read more

Dr.Lin is so professional and all the staff there are so kind and patient. I write this because I saw some interesting reviews; I can understand people have bad experiences then mouth off here, but it is really hard to see someone points out a name, such as "Jh M.", in a bad review. I think we are reviewing our experience here instead of judging others. I kinda don't know what kind of "very very large tech company" can hire such impolite people as their employees. They mentioned their "very very large tech company" because they feel proud of it. But the funny thing is their "very very large tech company" can only tell people that the employees there may be uneducated as well. LMFAO read more

The phone answering service is so annoying. I don't get it why we cannot call the office directly. I have been seeing Kifer Park Dental since I have moved to the Bay Area. Betsy was very responsive and super friendly. It's very sad to see the current status of the phone answering service. I am on the verge of switching to another dentist because the annoying experience of the phone answering service. read more

It took 6 visits for one simple case. My dentist in my country can do this in one hour. They convinced me to put a crown and I deeply regret that I agreed. Root canal needed to be done in another clinic. They did X-Ray at least 3-4 times! Temporary filling came off literally the same day! When I came to the Kifer Park Dental again I didn't want to put a crown and was concerned about covid-19 lockdown, I was told they would not close. They closed two days later. I called them and the receptionist didn't give a f*ck at all. She told me a manager would call me back to resolve the situation and this never happened. The temporary crown came off the next day. They called me three weeks later to put a permanent one and it did not fit. I was told they would need to make a new one. They put another temporary crown and it came off the same day. Two months later they called me again for another try. It didn't fit as well so they had to adjust it, but still it feels much bigger than my tooth was and it's so sensitive so I can't eat. Gonna have it replaced of my dentist, because I don't trust Kifer Park Dental any more and don't even want to bother asking them to fix it. I paid more than $1000 out of my pocket (the rest is covered by my insurance) for such bad work I am absolutely unsatisfied with and which I gonna re-do again in another clinic. I do not recommend this clinic to anyone. read more

I got zoom whitening done at Kifer. Betzy was super friendly and welcoming. Melony did the whitening for me and I am very satisfied with the result. She was caring and kept checking if I was doing ok. Also, Dr. Du and Dr. Liu were very knowledgable. I just moved to Bay area a few months ago and was looking for a dentist. I am glad that I finally found one! read more

Staff and assistants are supper nice and helpful. From the moment that I called in to make the appointment to the moment that we left the office after my kids were seen. The office is clean and kid friendly (iPad with games/movies/activities) and the dentist was so attentive to my 3 year old, 9 year old niece, and 16 year old nephew. She walked each one of them step by step through the process and was so sweet to them all. She definitely went above and beyond to make each one feel good about their oral hygiene at every age. She even gave my husband and I tips on how to help brush the younger ones teeth and even how to make a game out of it so that its fun for him. There was an array of toys for the kids to choose from once they were were done with their appointment and that just made their day. read more

I've been there once. When I came in, the office lady gave me a number of the copay for the treatment I was receiving that day. But when the treatment was done, the copay was quite different and much higher than the initial number. I feel the billing process is quite opaque and I was being fooled. And I think the work quality is just alright. I don't recommend going here, especially if you don't have good insurance. read more

Was a customer for a while - and in the recent year or so the quality of work has been going down. There are less doctors in the office and in several most recent visits they gave me an anesthetic that caused a severe allergic reaction, performed unnecessary treatments, failed to provide necessary documents to my insurance in time and tried to bill me what my insurance refused to reimburse for these procedures, making up the math with two charges for "missed appointments" from more than a year ago - that I cancelled. Not happy, would not recommend read more

I have been to this place many years, but recently changed to another dentist. The dentists in this place are only money oriented. What they care is getting money out of you... They never really care about health of your teeth. What they want is to recommend many treatments, necessary or completely unnecessary.... Plus, their reception lady is very unprofessional. Definitely not recommend this place. read more

Been coming here since 2011-ish and only great experiences. Dr. Lin and his crew are over the top professional friendly people. Betsy the friendly receptionist will schedule you for an exclusive appointment, always makes me feel special. Clean office. I recently started bringing my 3 year old and Dr. Lin had the patience to get the job done. Highly recommend if your looking for a dentist. Just a few things done here and had no issues. Whitening Cavity fills Cleaning Invisalign read more

Doctor Lin is super professional and kind. Customer centered instead of interest pursuing. I am grateful for all the great follow-up service. read more

Doctors are good. I've been there 4 times these years. At the beginning, Dr Liu was good and I got a bag of gifts when I left. Last week I made an appointment. I told the receptionist any doctor is fine because I trust them. Today I went there again, the one who provided service for me was not able to do the examination, who I couldn't find any information on their website either. She cleaned my tooth. But Dr Lin had to do the examination, which lasted for 1 min... At the end the receptionist only gave me a toothbrush. That was awful. I felt they took advantage of my trust. I'm an old customer. Why treated me like this. I won't go there again. read more

Dr. Tsao exceeded my expectations. She was very thorough and helpful with her explanation of my sons' dental care. Although my son was anxious about getting dental care, Dr. Tsao was very gracious and patient with him as she worked on his teeth. The office staff was beyond friendly and helpful. I am really happy I found this dental office. read more

Outstanding & highly recommended pediatric practice! Our family is beyond impressed with the facility and service this office provides. They are beyond professional and made our family feel most welcome. Their neighbor orthodontist practice has been reputable for many years running and this is just the perfect addition to their current offerings. The dentists here are much experienced and well-schooled. They are gentle with the children also. Our family is so happy to have found such a wonderful local provider to see our young children. read more

Betsy has done a great job scheduling and giving reminders ahead of time. I have received excellent service from Dr. Du and Rachel on my overall examine and deep cleaning. Great experience! read more

My husband and I will never schedule an appointment with Kifer Park Dental again. Scheduling was a complete nightmare. First, my husband and I requested appointments online, only to be scheduled appointments that weren't even remotely close to what we asked for. For example, I requested a morning appointment and was sent an email that *confirmed* an afternoon appointment (middle of the day). This confirmation automatically assumed that I could make an appointment that I never asked for. I understand that scheduling online may be a little tricky, but at least have the courtesy to give me a similar appointment as per my request, i.e. morning time. I decided to call KPD to schedule another appointment. The receptionist said she would call me back. I received a voicemail an hour later with the *confirmation* of another appointment I never made! I thought that I would at least get some customer service through telephone, yet again KPD seems to know my calendar better than me! I have since made other arrangements with another dental office. The receptionist took the time to talk to me and ask me questions. As a teacher, my time is very limited and I do not have free time in the middle of the day. It is crucial that I make appointments outside of teaching hours. My new dental office completely understood and the receptionist took her time to help me book an appointment. As of yesterday, I received another email from KPD *confirming* yet another appointment. I am not sure if this is KPD's idea of customer service, or just a desperate attempt to keep their customers from seeking better service elsewhere. Hoping that Kifer Park Dental will re-think their customer service and scheduling procedures, Sincerely, 2 Unsatisfied Clients read more

After moving from out of state, it took me a while to find new doctors. I went on the recommendation of Yelpers, and Kifer Dental did not disappoint. I was impressed with the staff members - all of whom were professional, caring, and kind. The receptionist, Betsy, was very accommodating to my hectic schedule. She is really good at following up with you, and can make a last minute appointment within a week. The office itself is calming, and outfitted with modern gadgets. As for my cleaning, it was a breeze - not painful at all. Overall, I highly recommend Kifer Park Dental. read more

I am writing this review about how they took care of my mom, not for myself. We took our paralyzed Mom here for her routine dental care. She had a stroke and cannot do much on her own. Every other dental office wouldn't even want to deal with a disabled woman, but Dr. Lin was very accommodating and was super patient with her and our special physical requests. Another great thing - my mom doesn't have dental insurance so she pays cash. Rather than ream her, they billed her the lowest negotiated rate for all the dental plans. These guys are true professionals. The office is a little hidden, so you'll need to look carefully to find them. But it's worth the search. read more

My dentist of five years has retired and I was looking for a new one. I'm pretty picky about not just how the office and staff is but also how good the doctor is. I have decided to give this office a try and ended up with Dr. Jennifer Du I found the staff was extremely friendly and polite. The office was clean ( though not pimped out like a lot of dentists do which is fine ). The doctor was really friendly and has performed probably the least painful dental cleaning I've ever had. I almost fell asleep LOL So, it looks like I found my new dentist and I'm hoping to stay with her for a while. Oh, and there is plenty of parking too! read more

The staff was friendly and answered all my questions. Clean lobby. Would definitely recommend!

Quality of work is mediocre. Billing is opaque, office staff incompetent, unable to answer billing questions. If you have insurance, there are plenty of other dental offices in the area. If you don't have insurance, definitely should avoid. read more

One thing I know is that they have stellar customer service. Betsy, their receptionist always wears a smile on her face. Dr Cathleen Liu is very gentle with me and for some weird reason she feels very much like a friend! As for their services, I only go there for my routinely cleaning and check-up, and so far so good! read more

I cannot say enough nice things about Dr. Lin. I agree with the previous review that he is exactly what a dentist should be. I'd had a couple of really traumatic dental visits from a terrible, mean hygienist who loved to yell at me, and those experiences left me so upset that I put off another dentist visit for 3+ years. When my gums were finally bleeding so much that I could no longer ignore it, I made an appt. with Dr. Lin based on an excellent recommendation from my coworker. Right from the start Dr. Lin was extremely kind and reassuring, and talked to me about my fears, and assured me that no dentist should ever treat a patient the way I was treated. Still, I was so freaked out and shaky that he decided to give me a scrip for Valium and reschedule me for a deep cleaning the following week. After several Valium I was still pretty nervous, but Dr. Lin made it a point to tell me everything he was doing, and to tell me if it hurt so he could stop. He used a special tool to dispense numbing agents under the gum line to ease the discomfort, which meant no shots, yay! During the deep cleaning a couple of times I really flinched, and he immediately apologized and added more numbing gel. I really got the feeling he wanted to make the experience as easy as possible for me, and he definitely succeeded. Thank you Dr. Lin for helping me overcome my fear of the dentist's chair! read more

Often times the sign of a good business is the attention to detail. The front desk staff at Kifer Park Dental (Betsy in particular) are friendly and informative. As a new patient, I was amazed that they were able to greet me by name when I walked in. Those small details were also evident during the routine cleaning and explanation that Dr. Lin performed. The convenience of a Saturday appointment in addition to the friendly and professional staff was wonderful. The facilities are extremely clean and all the tools were clearly sterile and well cared for. Dr. Lin explained what he was doing and why he was doing it throughout my appointment, which was helpful and interesting. I greatly appreciated his advice on how to keep up my dental hygiene and he also reminded me on an honest auto mechanic in telling me what services I might need and which ones I could wait on. Overall, I had an excellent experience read more

Dr. Lin is what a dentist should be. He is a true professional who makes the dreaded dental appointment pleasant and almost painless. He was extremely careful and gentle during my cleaning. He took the time to check on my existing dental issues and informed me that I had improved. Kudoes to me. His office is up to date with cutting edge equipment. The x-rays are fast and painless too. Thank you Dr. Lin. read more

I came here for the first time last month. I was looking for a new dentist office where I felt like there were no communication barriers (which was the issue with my last office). I'm glad to find an office where I feel like everyone I need to talk to speaks english very well. Dr Stanley Lin was booked for three weeks before I could go to my appt. They have other dentists there, but since i kept hearing such positive thinkgs about Dr Lin on yelp I decided to wait for him. The receptionist was very pleasant both on the phone and in person. She is definitely a huge plus to my visit here. On the day for my appt I was the only person there, so I did get a lot of attention which was nice. On busier days I'll have to update this review to see how they are running with more patients in the office. Dr Lin did all the work on me, but again I was the only patient there so I'm not sure if that is the regular around here. I had some concerns about tooth sensitivity that comes and goes and Dr Lin thoroughly addressed them. Having a dentist that understands english well is very important for reasons just like this, when its difficult to describe a sensation. I felt confident he knew what I was talking about and I'm glad to know that it was a temporary issue and nothing to worry about. There are two types of Xray machines which is a little more time consuming. The first is kinda cool though because there is a huge TV screen infront of you so you can actually see your Xray (well at least I think thats cool). They don't give toothbrushes and floss though. Every dentist I've ever been to does this. Overall, I'm definitely glad I picked this office and dentist! read more