I visited Luxe Dental Office with my husband because his newly made crowns from another dental office had repeatedly come loose and were not fitting properly. We had an appointment with Dr. Sandy Huang to discuss how she could help resolve the issue. We chose Dr. Huang based on her outstanding online reviews, and after this visit, she absolutely earns our five-star rating. Her office is exceptionally clean, and both the front desk staff and her assistant are professional and friendly. Dr. Huang herself is especially kind, patient, and highly skilled. She took the time to clearly explain in detail the different approaches she could take to fix the problem, which made us feel very comfortable as new patients. Although we expected there might be a long wait to receive treatment due to how many patients she has, we were truly grateful that Dr. Huang was able to fix one of my husband's crowns the same day. Her fee was also very fair. In addition, she helped us make a cost-conscious decision regarding the second crown. Since my husband has already reached his dental insurance limit for the year, she recommended postponing the non-urgent treatment regarding this crown until next year so we could make use of insurance coverage. She did not pressure us into immediate, out-of-pocket treatment, which we greatly appreciated. Overall, we highly recommend Dr. Sandy Huang to anyone looking for a skilled, honest, and compassionate dentist. read more

Updated Sep 10, 2025 Contacted by Dr I the next day. He explained their commitments of managing insurances for their patients and apologized for failing my expectations this time. He promised to help me figure out a way reduce my out of pocket cost to a reasonable number, Still, if your insurance is not in-network covered by luxe dental (e.g. DELTA), ask for an estimate is always good before any services other than routine cleaning. And if you want to stay with a specific doctor, mention it when scheduling the appointments. Original Review Sept 2, 2025: TLDR: Please think twice if you are covered by DELTA and always research your insurance before a visit. TWO start for "Could've been better" because it used to be better :( Luxe dental was the best choice 7 years ago with Delta in-network coverage. Dr. I was very attentive and willing to explain all the details before, during and after the procedure. He also proactively helps me to arrange visits properly to save some money with insurance. Excellent experience overall. A few years ago, Luxe dental left Delta Dental which causes some inconveniences but I was convinced that the out-of-pocket payments are not increased. And I decide to stay with Luxe dental for the good services from Dr. I Last year, Dr.I recommended a whitening procedure to me and explained the cost with insurance extensively. Everything works as expected and I am very impressed. This year, I was silently switched to another doctor (not Lans I or Sandy Huang), who performs fine services but without all the "extras" from Dr. I. AND TODAY, I was surprised by the 700+ bill as all my $2000 allowance are used. After some investigation, I found out that Delta has 500 less allowance for out of network providers($2500 vs $2000). The process of root canal+crown would easily drain the yearly allowance for many insurance plans and I was told nothing before seeing the bill. This should be the responsibility of the office stuff but I think Dr.I may also warns me about the issue. Anyway, it is still my fault to not plan everything properly and it is also my issue to trust Luxe dental after many years of good experiences. It is still a convenient place for routine services but please be cautious about everything else. read more

My teenage son and I really like Dr. I for both dental and Invisalign care. Dr. I is always kind and attentive. I have a sensitive gag reflex and he really knows how to work around my issues. The front desk people are also very friendly and helpful. The office is clean and large. Some chairs even have video screens. My only complaint is the cellular service is nonexistent and I can never connect to the Luxe Dental WiFi. read more

Very happy to have these folks as my dentist - they'll work with you to make you comfortable when you're in for your checkups or appointments read more

I have seen both doctors over the past two years and had superb experiences each time. They are warm and clear communicators, as are the dental hygienists. Omar has been prompt and courteous when scheduling and checking me in to the office as well. The new space in downtown Sunnyvale is clean and well-designed. Excellent team and experience all around! read more

Amazing dentists! And great office staff. Very prompt replies and I never feel they are trying to upsell me. Very happy with our experience! After being traumatized at another dentist I am very choosy and would not hesitate to recommend Luxe. read more

I've been there a few times the past few years . I really like the professionalism of the owner , he did a really good job , , his price are also really reasonable. I definitely recommend anyone that need to do a deep cleaning or replace a cavity. read more

Update: Dr.I contacted me and apologized for the rude attitude from their front desk. He walked me through possible reasons for the infection. Although we didn't figure out the actual cause, he referred a few endodontics to me. I think Dr.I is very patient and cares their patients. I'll go back to their office. Original post: I got a porcelain veneer for two of my front teeth about one and half year ago at luxe dental. They look fine and I was happy with them by that time. But recently one of the teeth has a serious infection because of the veneer. I have to go to another dentist and they told me it's because the veneer opens up the path to the pulp. Now I have to do a root canal, and I don't know whether it can be fully cured. I called Luxe dental and they won't take any responsibility on that. With all the pain and cost, I am really disappointed. Won't recommend luxe dental to anyone who wants a responsible dentist read more

I'm a dental phobic and really lucked out when Dr I and Dr Sandy took over this practice. They and their staff are top-notch and also extremely patient with me (even the desk team are thoroughly nice). I've had less pain from procedures here than anywhere else, and they've got me through root canals, extractions, bridge work ... They always see me within a few minutes of my scheduled appointment time, they explain the need for procedures and while I'm undergoing them, they tell me what's happening as needed rather than barking orders at me, never leave me for long periods, and offer to turn on the TV rather than imposing it on me. Both dentists are specialists in implants and cosmetic dentistry. read more

Best dentist experience I have ever had! It was so great to have the dentist and staff actually care if they were hurting me. Every other dentist I went to didn't seem to care much about my discomfort and was more concerned with rushing through and not wasting time. This dentist actually warned me if something was about to hurt and told me when it was almost done so I wasn't left in pain and guessing. That made all the difference for me! They even gave me the option to take breaks if I needed it, which is amazing! I have never been offered breaks by a dentist before. They made it such an efficient and easy experience and got to everything I needed in one appointment (my previous dentist would have made four separate appointments for what we did). I won't go anywhere else now, this place is the best :) read more

Dr. I is very great and friendly! It is very hard to find a good dentist and Dr. I exceeds my expectations. read more

Today was my second time at Luxe Dental. First time was to take my friend who had a bad toothache and it was on a holiday so we drove around looking for a dentist. We happened to see that there was somebody inside Luxe dental though it was closed. We were pleasantly surprised that they understood us and helped her. From that I knew these were good people and my daughter went there later and I have followed. I've never been to a dentists' except to get 2 teeth removed. I went for my first ever teeth cleaning and the results are great. My overall experience dealing with staff there was also superb. They care and do a wonderful job and the rates are very reasonable. I highly recomend them and I personally will continue going there for my dental needs. read more

I have been to several dental places​, and I must say that this is the best that I have ever been. I'm a regular patient with Dr.I. Both Dr.I and Dr.Sandy are great. I couldn't ask for better. They really pay attention to the patient and provide useful recommendations. They are highly skilled in both aesthetic and practicality. This place also opens on Saturday. read more

I loved this place! I checked in with the friendly employee at the front desk and was soon seen by a kind and efficient dental hygienist who took some X-rays and then came Dr. Huang. She was very attentive, asked questions and most importantly listened to my concerns. She used an interesting new device (new to me anyway) that painlessly cleaned my teeth and then took a variety of teeth pictures to establish current status. She explained that these will help show the progression of any changes going forward. Everyone I encountered at this office was so pleasant. It was a very positive experience, I am looking forward to my next dental visit. How many people can say that? read more

I love this dental practice. They accommodated me during the pandemic and recently with a cracked back tooth. I only have positive things to say. The staff is friendly and professional. The hygienist is thorough and the dentist is now my friend I see two times a year. I am a happy patient . read more

Great doctor and staffs, very professional and nice to patient, love the whole experience there.

Great experience! Dr Sandy spends a lot of time and effort to make sure that each of us is getting the attention and care they deserve. I was impressed with his professionalism and skills. She did not rush and performed a superb job. Furthermore, she provided great information about dental after-care and what I can expect in the future. I'm extremely satisfied with the services and skills and highly recommend. read more

I love Dr I and his office! They are always so nice and accommodating. I had an emergency- I was able to come in the next day for a toothache. He is very gentle and explains what he's doing along the way so I know what to expect. would absolutely recommend Luxe Dental read more

Worst treatment from the office staff - both Omar and Baily. Both hung up on me. First of all - I am a brand new patient, I have not even been in once and I was waiting weeks for my appt. Omar called to check on my insurance information - which I could easily give him when I came to my appt. (he called the day before, late afternoon when I was on the books for weeks and weeks) - but instead he insisted on being insulting by repeating himself over and over and then passing me off to Bally - she talked over me, cut me off, cancelled my appt and hung up!! Worst business treatment ever! I am a brand new patient that hasn't even seen the doctor after waiting weeks and weeks and doing research to find someone that I thought was going to be a good fit for me in the area within my insurance plan! Worst ever! If only the doctors knew how their staff was speaking to brand new patients that are interested in services and that have been waiting for weeks for their very first appointment. read more

I was told last time I went to see a dentist that I would need to have fillings re-done, and so of course I put off going back to the dentist for a good two or three years. I've had many, many horrible experiences with dentists and orthodontists since I was a kid (got all my baby teeth except ~5 extracted, as well as several permanent teeth; had braces twice for over a year each, including head gear; retainers two or three times; gum surgery twice; Invisalign for over a year...the list goes on). So I was really not looking forward to going to see a dentist again just to have them judge me and my personal hygiene as they hacked away at my mouth. BUT!!! I was really pleasantly surprised when I went to see Dr. Huang and Dr. I. They and their techs were all not only extremely kind and NOT judgmental at all - I think they actually paid me a compliment re: my cleaning habits, which felt like a minor miracle - they made the whole process of getting a checkup/x-rays/cleaning and filling super efficient and completely painless. I was especially impressed with Dr. I's bedside manner and also with how considerate and meticulous Dr. Huang was when it came to doing the filling...she actually checked in with me constantly to make sure I wasn't experiencing any pain or discomfort. Finding dentists who are super detail-oriented AND who actually pay attention and care about how you're feeling in and out of the chair is extremely rare - trust me, I KNOW. I will definitely be coming back! PS. - They were also able to see me on a Saturday, which was a huge plus in my book. It's usually pretty hard for me to take time off work, and they were super accommodating about scheduling! read more

I've been going to Luxe Dental since last December 2015 and I have nothing but great things to say about them. The front desk staff are great to talk to in person and on the phone. The dental hygienist that I saw was pleasant and very professional. I had my first visit with Dr. Sandy (last 12/2015), it was a regular check up and cleaning, and I have to say it was one of the most stress free first time appointment I've had with a dentist. Since my wonderful experience here, I decided to get my Invisalign here and so far everything has worked out well. No issues whatsoever. They are great and very attentive to me as a patient! Great office staff, office location is convenient (lots of parking), and hey have Saturday office hours! No need to take off work to see them! read more

Dr. I and Dr. Huang are both very friendly and compassionate dentists. I normally hate going and have, admittedly, not been in many years, but they both made me feel very comfortable, and didn't make me feel guilty for my lapse in dental care over the last few years. They also have some techs who are very friendly and chatty, and you can tell their practice's goal is to make everyone's visit a relaxing and comfortable experience. I will be coming back to see them for sure! read more

Both Dr. I and Huang are extremely warmhearted, professional and very considerate of all their patients. The most honest and humble dentists that I have had the pleasure of meeting. They really take the time to explain everything in direct detail to patients. I would recommend Luxe dental to anyone in need of a terrific dentist in the bay area. The staff is more than helpful both in and out of the office for scheduling appointments. So happy with Luxe Dental!!! read more

I am doing orthodontics here and had such a great experience here. I did research and consulted seven other places before I came here. Finally, I decided to get service here because cost is so reasonable, payments are so flexible and appointments are easy to make compared to other places. After a month treatment, it proves that my decision is so right. Dr Anthony is sophisticated doing orthodontics treatment for me. Dr. I and Dr. Huang cares about their patient. I feel that they treat me as a family member just like what other people mentioned in their review. They are always patient explaining everything and concerns what I concern. They are professional, kind and nice. No matter when I have urgent concerns and call them to make a urgent appointment, they always squeeze their time to see me even though their schedule is so full. Dr. I always emails me back and calls me whenever I have teeth or health related questions. Also, the entire team is friendly and environment is clean. Many orthodontists will suggest that I have a dentist first so that they can work with dentist to get all necessary document or cutting my crown before doing the orthodontics treatment. However, it is very time consuming and costs a lot. This place provides both services at the same time, which I feel it is very efficient and saves money. If anyone like me wants both service together, this is the perfect place for you and you will be surprised how wonderful these doctors are. I am recommending my whole family doing the teeth service here. I would highly recommend to anyone! read more

I would chose them as my dentist. Dr. I is really nice, skills and professionalism.

I am always looking for a gentle and compassionate dentist. I have had nothing but very traumatic experiences in the past. Dr. I at Luxe Dental was incredibly caring, compassionate, listened to my fears and concerns as we went through the treatment process. I had issues with a tooth being painful as well as the gums near this tooth. There were options given to me and he explained the pros and cons to each treatment and gave me the opportunity to decide what was best for me along with his own recommendations. He was extremely gentle and knew the pain I was going through and walked me through every step of the procedure. I can't tell you enough how happy and satisfied I was with him. His pricing was very reasonable and fair. His compassion and understanding and professionalism really meant the world to me. Dr. I, I cant thank you enough for how you handled my whole experience! His office staff from Omar at the front desk to his hygienist were pleasant, caring and professional! I will definitely be back! read more

Great service . Punctual, friendly and trustworthy. I just had my check up and left pleased

Dr I got me in as a new patient very quickly when I had a dental emergency. I was so impressed with his thoroughness in explaining things to me. He made me feel like he wasn't in a rush to move on to the next patient. I highly recommend Luxe dental to anyone who wants high quality, minimal discomfort, clear explanations and excellent bedside manner from their dentist. read more

I was extremely nervous to see a dentist since I had not received dental care in over 7 years. However from start to finish Luxe Dental treated me with professionalism and care. I was so nervous and experienced sensory overload with sounds from the machines and the hygienist was so kind and understanding when I asked if I could insert headphones. I didn't leave feeling shameful, rather relieved that I had found such a great practice. Thank you so much to all staff from start to finish. This anxiety filled patient left relieved and satisfied. My husband will be coming in soon for a cleaning as well! Thank you so much! read more

Everyone at Luxe dental made me feel welcome and was very nice! Dr. Sandy is an excellent dentist. She took the time to explain every procedure she was doing. For example, when I got my teeth cleaned and whitened, Dr. Sandy was very supportive and thorough when explaining the process. Also they're a very efficient team. Definitely going back! read more

This dental office is the best!! I got my cleaning, whitening and wisdom tooth extraction here. Starting with their customer service, Fani which is at the front desk was very polite when I arrived for my appointment. After I went in Liza which was the dental assistant was a sweetheart. She explained what I would be getting done and made sure I felt comfortable. Once my procedure started (which was a wisdom tooth extraction), Dr Sandy was VERY gentle and made sure that I was feeling ok with everything she did. I was honestly very happy and I will definitely come back. I definitely recommend them if you want a clean environment and a polite staff :). Thank you Luxe Dental. read more

I have been a going to Dr I Lans for about 2 years + and all I can say is how FANTASTIC he is! So highly skilled, talented and a perfectionist. I wanted to rejuvinate my smile and Dr I has replaced several crowns and fillings for me and they look beautiful! If you are looking for a great dentist, you wont be sorry, I am lucky I found him. read more