I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Horrible shop. They repaired an open seam on my handbag. The repair is not straight and is so…read moresloppy. The bag now has holes in it and cannot be repaired. The owner Lee's response, sue him. Buyer beware, this is not a reputable shop.

I've been bringing shoes here for a while now and this place is the real deal. He isn't cheap, but…read moreyou get what you pay for, and the work is amazing. Resoles, heels, refinishing, everything comes back looking better than I expected. In my line of work I'm picky about craftsmanship, and this is one of the few shoe repair shops around that actually earns the price. Highly recommend!

I brought a favorite pair of sandals in for new soles. He immediately insisted they could not be…read morefixed. He told me his rent is $8000 per month and advised me any repair would begin at $125 so I was better off not doing it. I have no idea why he thought that was relevant information to share. I took my shoes over to another cobbler who happily and professionally fixed them like new after asking if taking a few days was acceptable. Total price $125. Save yourself the condescension & oversharing.

George must be from a different time and place. I brought in 2 pair of hiking boots and he said…read morethey weren't worth fixing. I was stunned by his honesty. I was tempted to go to another store to see how much they would have charged me for a job that wouldn't have lasted.

Over the years I've purchased a lot of designer shoes, and anyone who invests in quality footwear…read moreknows how important it is to have the right professional handle alterations, repairs and restoration. After losing a lot of money trying multiple shops around the area I eventually found George Shoe Repair, and the difference was immediately clear. George's craftsmanship and knowledge is exceptional. He truly understands shoe construction, materials, and the proper way to restore high-end footwear. Every pair I've brought to him has been handled with precision and attention to detail that reflects real mastery of his craft. What really separates George from many other repair shops is his honesty and integrity. I once asked him to perform a specific alteration on a pair of Chanel shoes. Instead of agreeing and taking my money, he flat out told me no; NOT because he couldn't but because the alteration would damage the structure of my shoe and ruin it over time. That level of transparency is RARE. In the past, other shops just said yes, took on work they shouldn't have, and ultimately I had to throw my shoes away literally costing me thousands of dollars. Another thing worth highlighting is that his prices are extremely reasonable, especially considering the quality of the work. You're getting top-level craftsmanship without the inflated pricing that many places charge for far far worse results. George runs his shop with professionalism, skill, and genuine respect for the craft. If you care about your shoes and want someone who will treat them the right way, GEORGE IS EASILY THE BEST IN THE DMV HANDS DOWN!!

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

BRIDES DO NOT BRING YOUR DRESS HERE FOR PRESSING OR STEAMING! I wouldn't bring anything important…read morehere honestly. They burned my wedding dress, didn't disclose the damage to me, still charged the full amount. Nice surprise the morning of my wedding. HORRIBLE!

I came in looking to get two simple grommets done on a leather bag after being quoted $45 by…read moreanother place in Alexandria. The staff at kiko's took my bag and offered to do it for $16 and it was done by the end of the day. I respect that they were willing to do it for a reasonable price, and on top of that they were professional and polite. Come here first if you're looking to get any leather work done before you overpay somewhere else. I will be back!

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

Excellent! I had warranty service done for my Eagle Creek luggage. They replaced two zippers and…read morepatched ripped mesh on the backpack. All the work was top notch. Also there was a quick turnaround. Kudos to Eagle Creek for their great warranty service, and kudos to Paul's Shoe Repair for their craftsmanship. Highly recommended!

Got a pair of reasonably expensive boots resoled here (specifically the heels) and I was very…read moresatisfied with the fix! They were able to resole the original rubber heel with a Vibram heel cap, as well as fix a chip in the leather stack of the heel. They even fixed a small chip on the top of the sole. The heel cap was definitely not the original one - and thats fine - the new Vibram heelcaps are high quality and it looks pretty good. The pricing felt a little arbitrary (and possibly a bit expensive, but I have no point of comparison) but given the quality of the fix, I think it was a fine enough price for me. As a rough reference, the pricing for the fix was around ~10% of the price I paid for the boots. I think I'd probably come here again for other leather or shoe fixes, my first experience was pretty good all around.

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

I recently had a pair of Florsheim Yuma Loafers, which I purchased in 1983, completely restored by…read moreSteve Doudaklian, who owns Bedo's Leather Works. The shoes were in miserable condition. He painstakingly refurbished them, replacing the heel and every other component that showed any sign of deterioration. He featured my shoes in one of his latest videos. Rarely do you see such a wondrous piece of art. I'll have these shoes for the rest of my life. Thank you so much, Steve and Bedo's Leatherworks.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

See the before and after pictures…read more In our modern, high-disposable age, places like Golden Shoe Repair are quickly disappearing. It's a shame, as true craftsmanship and quality still matter. I was disappointed when the shoe repair spot at Langston Boulevard and George Mason closed a few years ago, so I'm incredibly happy that Golden Shoe is still around and going strong. I recently brought in a few pair of older Clarks. They are my favorite comfortable work dress shoes, but they had reached a point where they weren't quite right for business anymore. However, they still had plenty of life left in them. I took them to Golden Shoe for a full shine and restoration, and the results are fantastic. They look great now for a weekend or an evening out paired with blue jeans. This wasn't my first visit, either. Previously, I brought in my Doc Martens that I've owned since the 1990s. They handled that restoration perfectly as well. What to expect: * Service: Fantastic quality and a very fair price for the level of work. * Pro Tip: This is a cash-only shop, so make sure to stop by the ATM before you head over.

Quick and easy drop off + pick up! Extremely well priced for the services requested. I would highly…read morerecommend this place to anyone! I saw someone say they take cash only but I was able to use card.

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

I carried my broken suitcase into the store and although I was the only customer inside, I felt…read moreignored long enough as to wonder if the man sitting down was a customer and not the repairer. He and the woman behind the counter were trading news. Finally, they acknowledged me, took a very quick look at what I wanted done, said it would cost $200+, and indicated it likely wasn't worth me paying to have it fixed since it would cost the same as a new suitcase. I needed a complete wheel replacement and asked about them fixing the collapsible handle that had started getting stuck. The cost for just the handle, oh my! I really appreciate that they didn't waste more than five minutes of my time. I didn't feel like they wanted any of my business though.