I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

I googled a shoe repair shop for heel repair. Came across…read morethis shop tha been open for years in the Mclean community. First impression on today's visit; The owner is impressive at multitasking, smoothly handling the customer before me while handling a phone call. His expertise showed with the intake of my shoes for an easy repair. While return for a pickup after the holidays. Great first impression

I have been thoroughly impressed with the quality of workmanship at this shop! Let's keep…read moresupporting local businesses!

George has been helping us for years. His workmanship is outstanding. He offers practical advice…read more He even turns down work if it is not in the customers best interest. I have had do full resoles and heels too. The shoes look better than new.

Well I had an expensive pair of shoes gifted to me by my husband. He unfortunately put our…read moredaughters in charge of purchasing a pair of shoes. These shoes didn't fit. Go figure my daughter couldn't find the receipt. Long story short they've sat in the closet forever and Nordstrom no longer provide stretching service. That led me to George's. It's my attempt to maybe salvage this loss. Be prepared to laugh a few times when you go in here. George is funny. I left my shoes for stretching and picked them up at the scheduled time. Next time the shoe doesn't fit, get to handsome George's and he'll make it fit! When I told him, his great yelp reviews led me here, he said o yeah. He asked why don't any of them say how handsome I am?!? I cracked up. Please go see handsome George if only for the laughs you're guaranteed to get. Good affordable service with a smile.

These guys are great (especially Engie)! I've found that most dry cleaners are generally the…read moresame...but it's the little things that make Maple stand out. The small courtesies, the pleasant attitude, their genuine desire to help if you need something unique, the extra effort, etc. For instance...I had a bit of an emergency where I needed some fast sewing done on a costume on a Sunday. After explaining the situation (and despite clearly being very busy) Engie offered to accommodate me the same day! She did a fantastic job, exactly as requested, and even went above and beyond by adding some additional stitching where she thought the costume needed some more strength! Great staff. Great work. Great cleaners. ...highly recommend

The dry cleaner altered the wrong pair of pants! They were only supposed to dry clean them…read more Instead they dry cleaned and did not alter the other pair. They did not offer an apology for this major screw up! I don't know how they can be so incompetent.

Excellent work. Couldn't be any nicer. Never oversells and gets the job done quickly and…read morereasonably. The only place I will take my shoes.

I brought a pair of nubuck Oxfords in to have a half soul put on. When I came to pick them up, they…read morehad applied some kind of wax or polish to the new book and they were now shiny. This completely destroys nubuck leather in the shoe I did not ask them to polish the shoes and they do not have an understanding of how to treat different types of leather. I'm now sending them back to the manufacturer, who see if if they can restore them their original state. My wife also brought in a pair of boots to have the heels replaced, and they returned with some kind of wax or polish, which left a sticky finish on the boots. We did not ask them to polish the boots, and it shows a consistent misunderstanding of how to treat different types of leather.

Got a pair of reasonably expensive boots resoled here (specifically the heels) and I was very…read moresatisfied with the fix! They were able to resole the original rubber heel with a Vibram heel cap, as well as fix a chip in the leather stack of the heel. They even fixed a small chip on the top of the sole. The heel cap was definitely not the original one - and thats fine - the new Vibram heelcaps are high quality and it looks pretty good. The pricing felt a little arbitrary (and possibly a bit expensive, but I have no point of comparison) but given the quality of the fix, I think it was a fine enough price for me. As a rough reference, the pricing for the fix was around ~10% of the price I paid for the boots. I think I'd probably come here again for other leather or shoe fixes, my first experience was pretty good all around.

After eating in sandwiches and latte, ordered sandwiches for dinner. Delicious well presented.read more

I recently had a pair of Florsheim Yuma Loafers, which I purchased in 1983, completely restored by…read moreSteve Doudaklian, who owns Bedo's Leather Works. The shoes were in miserable condition. He painstakingly refurbished them, replacing the heel and every other component that showed any sign of deterioration. He featured my shoes in one of his latest videos. Rarely do you see such a wondrous piece of art. I'll have these shoes for the rest of my life. Thank you so much, Steve and Bedo's Leatherworks.

I had a belt that my son bought me when he went to Europe. It broke. I would normally throw…read moresomething like that out, but given that my son bought it for me and had some sentimental value, and I brought it to Bedo's a couple of days before Thanksgiving. I was told it would be done in two weeks and I never got a call. I dropped by today out of curiosity and I saw they're closed for the entire month of December. That would've been nice to know when I dropped it off. I still don't have it back. I haven't gotten a call. I haven't gotten a text. At least they were nice enough to put a sign up on their door saying they're closed for the entire month. I'll update once I get it back.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

See the before and after pictures…read more In our modern, high-disposable age, places like Golden Shoe Repair are quickly disappearing. It's a shame, as true craftsmanship and quality still matter. I was disappointed when the shoe repair spot at Langston Boulevard and George Mason closed a few years ago, so I'm incredibly happy that Golden Shoe is still around and going strong. I recently brought in a few pair of older Clarks. They are my favorite comfortable work dress shoes, but they had reached a point where they weren't quite right for business anymore. However, they still had plenty of life left in them. I took them to Golden Shoe for a full shine and restoration, and the results are fantastic. They look great now for a weekend or an evening out paired with blue jeans. This wasn't my first visit, either. Previously, I brought in my Doc Martens that I've owned since the 1990s. They handled that restoration perfectly as well. What to expect: * Service: Fantastic quality and a very fair price for the level of work. * Pro Tip: This is a cash-only shop, so make sure to stop by the ATM before you head over.

Quick and easy drop off + pick up! Extremely well priced for the services requested. I would highly…read morerecommend this place to anyone! I saw someone say they take cash only but I was able to use card.

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

I carried my broken suitcase into the store and although I was the only customer inside, I felt…read moreignored long enough as to wonder if the man sitting down was a customer and not the repairer. He and the woman behind the counter were trading news. Finally, they acknowledged me, took a very quick look at what I wanted done, said it would cost $200+, and indicated it likely wasn't worth me paying to have it fixed since it would cost the same as a new suitcase. I needed a complete wheel replacement and asked about them fixing the collapsible handle that had started getting stuck. The cost for just the handle, oh my! I really appreciate that they didn't waste more than five minutes of my time. I didn't feel like they wanted any of my business though.