We purchased a used washer and dryer. The washer did not work and the dryer was pre-historic. The first time the maintenance crew came out (on a Thursday), they said they needed a part and it would be replaced the following Tuesday. The washing machine leaked . Friday that week they said here was no longer a placement part available and said that they would make it right the following week - 14 days with no working washing machine. The repair folks exchanged the washing machine and this one did not work either. We went into the store, upgraded our purchase for a more expense set. This was delivered the following Tuesday and this washer does not work either - it gets to the rinse cycle and stops. We have had it with this company and will not ever purchase anything from there again. Three strikes and they're out. read more

Thank you so much James and your associate for making my day today. You provide a great service being able to choose top quality appliances and have them delivered and installed so quickly. I'm so excited to have a stove again...and a great washer. You went above and beyond to get it hooked up and I am so appreciative. I'm telling everyone about you!!! read more

I've bought a fridge from here about 7 years ago and is still going strong. I just recently bought a dryer after my old one stopped working. The dryer looks and works like it's brand new. It at half the price. I have definitely found my go to place for any kind of appliances. read more

Just got our fridge from this place and they have everything clean and ready to go, best prices and great customer service. We found what we need and payed for it in less than 30 min thank you to James. read more

Excellent customer service. A true rarity these days. Very nice people. Very accommodating. 6 stars!! read more

If you're looking for an appliances store that exceeds all expectation for personalized and timely service, this is your one stop shop. Upon entering the store, my daughter and I were greeted by the lovely Jocelyn who assisted in every step of the way with utmost professionalism and care (while simultaneously tending to numerous calls and walk-ins). The purchase process was smooth and their price points for local delivery can't be beat by any major appliance chain. In addition, the asking price, be it new or used condition, are incredibly reasonable. My delivery request was intricate due to my son being special needs and Kimo's was more than accommodating. James is friendly, knowledgeable and courteous of the environment and ensured my delivery needs were exceeded. Will definitely return when I need future appliances! read more

Our refrigerator started getting warm in spots on the outside and in between the doors (It's a GE side-by-side of unknown age). It was still cooling fine on both sides though. We thought we'd better look into replacing it. I was deadset for used since that's worked for me in the past. My husband found Kimo's on Craiglist, and we decided to try there since it said they had a good variety of used. This guy is THE BOMB! They have new, used, and do repairs quickly and for a reasonable price. Everything there is great prices, and Kimo is really focused on doing whats best for you. We found exactly what we wanted, but decided to let the tech come out and see if the old one could be fixed. 24 hours later my old fridge us running better than ever, and he even fixed a problem I had with the water that I didnt even ask about. These people are ethical, kind, respectful, communicative and great all-around. I will never go anywhere else for appliances fr. read more

Do not buy from this place! We bought a washer and dryer. Dryer stopped working same day it was installed. They have come out 2 x to repair and "fix" the "motherboard". Then made an appointment to replace it. They gave the date and time....They never showed up. They are a hassle to deal with and do not follow through with what they say. Read other reviews on here about all the people that needed repairs....I wish I had! read more

Kimo's Appliances - Horrible appliances! - Appliances Near Me - Van Nuys, California

If you need a fridge right away, this is the place to go! Great prices and great customer service! Thanks Kimo's read more

In less than a years time I have had three of their dishwashers and all three are broken. 1) I bought to replace the one I had. It was broken from the start. Installed a dead dishwasher. 2) took the first one back got it replaced via the warranty (30day) it lasted 4 months then broke. 3) bought a second dishwasher from them to replace the one that broke. It was broken from the start. Instead a dead dishwasher again! They also do not sell all parts needed for their microwaves. They do state buy "as is," but still built in microwaves need certain parts. read more

If you need an appliance, RUN to Kimo's! The staff is amazingly helpful, courteous, and quick. I ordered 2 appliances, a stove and a refrigerator, for delivery and when I say this company went above and beyond for both of my deliveries, it's an understatement! This is the type of company that puts customer satisfaction first! The way the owner treats his employees is another plus! The owner is so nice and helpful! I will recommend this company to all of my friends! read more

Kimo's Appliances - Refurbished Appliances at Their Finest - Appliances Near Me - Van Nuys, California

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In a sea of scammers and big chain stores that outright lie to you about what's wrong with your broken appliance, these folks stand out because of their integrity and the way they go the extra mile. James spent so much time educating me and chatting with my handyman about the problem to ensure that I wasn't unnecessarily replacing my broken dryer. Turns out, it just needed a fix - and Tony, his service guy was great! Very knowledgeable also. The phone staff is also extremely courteous - problem solvers, not problem makers. Thank you for being a terrific organization! read more

I had an on-going non-cooling issue with my LG fridge (stay away for LG fridge!). Kimo's made a service call and got it cooling for a couple of weeks. Later they took it for further diagnosis and it was deemed non-repairable with an internal leak. Aside from a terrible product, the staff at Kimo were definitely recommendable. James, the owner, is very hands-on in dealing with customers and Miriam is polite and professional. James extended himself to making a couple of calls to LG tech center for me. That helped me make my claim for a defective fridge. read more

I've purchased 3 refrigerators & 4 stackable washers & dryers & they have all been great. Aside from the ton of money you can save by buying a pre-owned machine, what I really love is the idea that by purchasing these units I am sequestering carbon, methane & avoiding landfill space. The owner James is a super nice & friendly guy who stands behind his products. When you shop here instead of a big box store, your money stays local. Support Small Local Business! read more

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I purchased a Kitchenaid refrigerator and Kenmore washer and dryer from Kimo's 7 years ago. All three appliances are still going strong! When we had an issue with the ice maker several years ago, they fixed it right up. I have had nothing but good experiences with Kimo's. read more

My fiancée and I bought our first home and needed a washer dryer to stack and fit in a small space. We were looking for something affordable and visited kimos after it was recommended to us by a friend who got her fridge there. We were able to find a Frigidaire stacking washer and dryer pair for a very reasonable price! The washer dryer worked beautifully and fit perfect in our space. One day we were having an issue with our washer and even though we were just outside of our warranty the owner went out of his way to send a tech to make sure everything was sorted out and we are so grateful. The showroom is clean and easy to get to, we would recommend kimos to anyone shopping on a budget for a reliable appliance. read more

They also " replaced" my broken machine with one they already previously had to take back due to an electrical smell when I use it. They told me to stop using the washing machine immediately and wait for them to come and replace it. They brought me a new machine, nothing but problems. Their solution was to replace it with the first one they had to take back from me. Worst of all, the electrical smell is even worse! We tried getting in touch with the delivery guy, and just five minutes after he left he blocked our number. SHADY SHADY SHADY!!! Just buy new people! We went to Lowe's yesterday purchased a washer dryer and new fridge for $3300 out the door! Brand new, top of the line! Everyone told us to buying you in order to avoid these issues. We should've just listened. See you in court Kimos! read more

Kimo's is the best! I'm a landlord and I have purchased several rebuilt washer and dryer's for my tenants. They always are very helpful and recommend the best machines for heavy usage. The machines are reasonable, well built, and I have had no problems at all. They deliver, install and take the old one's way. I will definitely use them in the future, so hassle free. Thanks! read more

DO NOT SIGN THE RELEASE OF LIABILITY!!!! EVER!!!!! I purchased a used fridge on 3/18/2018 for $350 and while the fridge is fine and was good deal, they did way more $350 worth of damage to our floors and will not pay for any part of repairing it. Our new (to us) fridge was delivered on 3/23/2018 by George and Juan and our old fridge was taken by them as well. On they day I purchased the fridge, 3/18 I paid for delivery. When the truck arrived on 3/23, George made me sign a release of liability form, which was not mentioned at all at the time I paid for the delivery. This was my big mistake. Whatever you do, do not sign that form. As George gave the fridge a final push into spot in the kitchen I heard a scratch noise and went to see that our floor was scratched pretty bad right under the fridge. Then I looked closer and saw that they had scratched our floors from the entry-way to our unit through the breakfast room all the way to the fridges final spot. George acknowledged scratching the floors and told me to call the owner who had insurance for these things. When I talked the owner the following Monday he gave me his insurance information but because of the release of liability form I signed, they are off the hook. Long story short, the estimate to fix our travertine floors is $2400! So, fine, they did everything "legally", but if you want to risk serious damage to your home in order to save a penny on the cost of the appliance, that is up to you. They DO NOT CARE if they damage your home. They have never offered to compensate me partially, or even compensate me for the delivery costs. Terrible terrible business practice. So again, buyer be ware, they do not care if they damage your home in the process of delivering your appliance. See pictures. read more

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This place is amazing! A few years ago I found them when I was shopping for a refrigerador. I got a brand new floor model refrigerator with a few dents in it for hundreds off what it would have cost at Best Buy. Recently, I had a leak in my washing machine that was purchased 10 years ago brand new. I got it from Home Depot or some where. I called Kimo's and they sent a tech out to fix it. They could have told me I need a new washing machine, and I would have been like.... "ok"and paid for a new one because I'm a fool like that. They were honest and fixed a hose clamp internally and only charged me the fee for them to send a tech out ($100 for new customers; $50 for repeat customers). This is an awesome small business and I will always call them for my appliance needs. read more

James (the owner of Kimo Appliance) is awesome. He is very quick in his responses to questions and very clear about his inventory, what he has available, and pricing. Highly recommended, definitely will be the first place I check next time I'm looking for appliances! read more

Thank you so much for your professionalism Sylvia, I really appreciate all your help.

Amazing all there appliances look new. Their reconditioning and cleaning is flawless. Bought a wall oven for $600 that was $1,700 new and it looks and works like new! read more

I had difficulty locating a stackable washer and gas dryer that would fit my kitchen cabinet space. James and his staff, were very helpful in locating a stackable unit that would fit. James sent pictures of the appliances and provided exact measurements. James installer's were very efficient, helpfu and friendly. Overall, I had an excellent experience with Kimo's Appliances !!! Randy R read more

Let me start by saying, this is only my 4th review in many years using Yelp. But I wanted to share an all-around positive experience with Kimo's Appliances. About 10 weeks ago, we bought a used washer and dryer from KA. Found the units on their website, called about availability and drove to their store (clean, well-lit, well organized, huge selection of used appliances -- all of which appeared to be in great, refurb condition). The great first impression continued when I started talking to James who answered all of my questions, shared his point-of-view and made recommendations. I ended up buying the units I had come for. Contract, delivery set-up ... all easy. The actual delivery (and haul-away) went off without a hitch as well. The 90-Day-warranty was a nice-to-have, of course. So far. So good. On to: Better. About a week ago, the washer stopped working and I ended up calling them, not knowing how difficult it might be to have that 90-Day-warranty honored. Turns out there was no need to worry: two repair guys showed 2 days later, identified the issue (a contact gone bad), swapped out the part ... and were on their way again, 10 minutes later. Washer worked again, all is well. Thank you for great service! PS. 3 days later, James called to inquire if everything went well and how their staff performed :-) read more

Two units in my building bought refurbished units from here. They both lasted about 6 months and broke. Ours was smoking. I called and they said theirs nothing they could do but will send a guy out to look at it for $100. Buyer beware!!!! read more

DO NOT BUY ANYTHING FROM THIS PLACE! First, most of the appliances they sell have some kind of damage (scratches, dents, missing parts or mechanical and technical problems) Second, the customer service is awful. The sales person James is rude, dishonest and has a terrible temper. As far as the owner, he only wants your money. Based on our personal experience, along with some others DO NOT TRUST THEM! read more

Saw appliances listed in CL. Saw pics... seemed like a "scratch and den't" place. Has a website and phone number. It's basically a really large storage unit that he operates out of (actually probably a really small commercial unit). The guy said (of the half dozen washer/dryer sets) most of what he had was already sold. He said he could order more and that "they retail at about $800/ea". I asked him what he was selling them for -- posted on CL for $600/set -- he said again "they retail at about $800/ea". I asked again and he replied the same. So I left. If you go, call ahead and make sure they have what they're advertising or it's not worth the drive. read more

I bought a "refurbished" washer and dryer stackable unit from these guys and have NOTHING BUT PROBLEMS. Both the washer and dryer have broken down many times needing constant repairs. Hardly worth the savings from buying a new unit. I have had to take off work multiple times to meet them for repairs and no one is reimbursing me for that. DO NOT RECOMMEND :( read more

I Love this place. The Owner is great. This is my second time buying from them. I will always go to them and refer everyone to them. They delivered my dryer the next day. Thank you for your great service!! read more

There is so much wrong with this place I can't even begin. You are better off buying new. I got a new washer and dryer for the same price they were charging for used. The appliances they sell are put together using parts from different appliances. Frankenstein appliances would be a better name for them. When they deliver your appliance, they ask you to sign a waiver that states, if they damage anything in your home during installation that they are NOT responsible for the cost to repair, lol. If you sign this, you're a fool! Save yourself and your money!!! read more

Two years ago, I found Kimo Appliances on the internet, I saw they had really great prices for used appliances. I needed an inexpensive washer and dryer, so I decided to go down and see the merchandise, most of it was nicely refurbished appliances, what sold me was that they had a 6 month warranty on their merchandise, I bought the most inexpensive washer and dryer set for $300. The appliances were delivered and installed inexpensively and professionally. But, the reason I am writing this review is that I had a minor thing wrong with the washer settings and I called the company and they came out immediately to fix it, the first fix didn't work and so I called them again and the second fix did, this was all free, under the warranty. I just bought another washer and dryer set and fridge as I sold the other ones when I moved into an apartment. The reason I came back is that I know the owner of this company is honest, they have unbelievable customer service and their prices are amazing. read more

I would recommend heading over and working with Kimo's if you're in need of a second hand appliance or possibly if you already have an appliance you might be able to have fixed. Their tech fixed my LG front loader washer back to operating like new after its motor inexplicably crapped out after just 5 yrs of very light use and 4 other appliance shops I approached before Kimo's left me high and dry. Kimo's crew was caring, accommodating and easy to work with + honest and at very fair prices. read more

I needed a gas dryer that could be delivered. I didn't want to pay too much and I was tired of getting jerked around on Craigslist. So I found Kimo's. Turns out it was just a few blocks from my house and so I drove over for a look-see. I walked in and was pleasantly greeted by an employee, I asked to look at inexpensive gas dryers. I was taken into a very clean showroom (just concrete floors and white walls, but spotless). Shown 5 different models all in great used condition. I picked one out, paid and was told delivery would be between 3-5 that same day! At 3:15pm, a delivery truck pulled up and two nice delivery guys shook my hand and dropped off and hooked up my new (to me) dryer. They took away my old dryer too. No charge for delivery or hook-up! (Within a 3mi. radius, though their delivery fees did seem reasonable) I was very pleased with the cleanliness of the store, the product I purchased and the quick, efficient customer service I received from Kimo's. I would highly recommend you check here before buying any new appliance. All of their used appliances have a 90 warranty too! Who does that on used stuff!? These guys! They also delivery in a 50mi radius, so if you live far away but still want a great deal...call these guys up! read more

We ordered a refrigerator here. The staff are great and we got a good deal for paying cash. We were told they would deliver between 1-3 but they showed up at 4. That's really the only negative. Otherwise they were quick and informative. Good deal. read more

If you need an appliance, go to Kimo's. They have very good prices, an excellent warranty, and they can get you pretty much anything you want if they don't have it in stock. That's all good but what's most impressive is that they will bend over backwards to make you happy. We bought the exact fridge we wanted from Kimos but after about a week with the fridge in our house we realized it wasn't the right choice. Kimo worked with us to swap it out and get us what we really needed. I can't say enough about how easy he was to work with. One Yelper commented that she was turned off by the showroom which is in a warehouse district. I had no issues with this setup. If I was in the business of moving appliances and keeping overhead as low as possible to offer my customers the best prices I would do the same thing. The space is clean and efficient and you can check out a lot of appliances quickly. The only downside is that Kimo's is good at what they do and they sell through existing inventory quickly. If you see something you like grab it. read more

Do not waste your time and effort with this company. They keep poor records and are very rude. The owner was incredibly rude. Constantly talking over me, and raising his voice. They have an awful work ethic as well. NOT TO MENTION THE Appliances were so low grade. Do yourself a favor and look elsewhere. Not worth your time read more

I am updating my review. I been doing business with James the owner for a few years and have purchased several thousands of appliances. The service at times was questionable and frustrating but the owner is sincere and honest. I realized like any owner we sometimes don't have quality employees because they feel entitled. I recommend that that you deal with the owner himself. He keeps his word. I truly will Be loyal to this business. read more

Bought a fridge from them last year. Still working, so I'm happy with with the purchase! Prices seem a little high, but quality of the product is good. Reliable too read more

I've had a great experience with Kimo's Appliances. We had a used washer and a dryer in working condition that we sold to them. They quoted us a reasonable price and we signed the purchase agreement. They even picked the machines up at no cost and two days later, after a thorough checkup, informed us they would like to purchase them. Fair and easy transaction. Would do business with Kimo's Appliances again and would recommend to friends and family. read more