This place is absolutely amazing. The owner Alex is everything you are looking for in providing…read moregreat service. Out of all the motorcycle repair shops I try to find out here in New Jersey this is the spot to go to. Every problem I had they fixed it like it was nothing. They really get the job done . When you call they pick up in 2-3 rings. I never had one issue here. This is the ONLY place I will take my bike to. I highly recommend this place!

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Who knew? A great motorcycle garage in the Bronx. These guys know their stuff and are efficient,…read morefriendly and professional--a nice change after not-so-great experiences at a couple of shops in Manhattan. I only got an inspection, but the next time I need service, I will come here.

I had a fantastic experience with this motorcycle shop from start to finish. The team was…read moreincredibly fast without cutting corners--they diagnosed the issue quickly, explained everything clearly, and got the work done sooner than I expected. What really stood out was how efficient the whole process was; there was no runaround, no unnecessary upselling, just honest, straightforward service. On top of that, the pricing was more than fair. It's not easy to find a place that balances quality work with affordability, but they absolutely delivered. My bike is running better than ever, and I left feeling confident that I was taken care of by professionals who know what they're doing. If you're looking for reliable service that won't waste your time or break the bank, this is the place to go. Highly recommended clutch power sports

Came here to get a tire balanced on my motorcycle and I was in and out within 15 minutes. I love…read moreshowing local places love and when they do good work or provide a great service experience I let it be know. The shop is packed with bikes in for service and some that appear to be crashed bikes. I will definitely brink by business here whenever i can't do it on my own

I bought my Honda NT 1100 here and these guys have been great through the entire experience before…read moreand after. Before that I got my NC 750 X and that was a great experience too. They're always upfront about the service that I need how long it might take and they don't waste my time nor money. They made my entire trade-in and purchasing experience seamless and I'm really grateful for that because of my demanding schedule. I just don't have the time for all the extra stuff and they made it smooth.

‼‼ This business has a clear pattern of responding to criticism with incoherent and defensive…read morecomments, and my situation is no different. Every time a customer questions something, their immediate reaction is to attack and discredit rather than take responsibility for their poor customer service. The fact is simple: I never tried to avoid paying. From the beginning, I asked for a clear explanation of the additional charge - a basic right any customer has. When one of the employees finally did their job and provided the correct information, I paid right then and there. I did not leave without paying, nor did I ever intend to. This was never about "lack of funds"; it was about the owner's obvious lack of professionalism and inability to properly handle a business that relies on customer service. Blaming the customer every time something doesn't go their way only shows the pattern they've created: they don't know how to handle criticism, and they would rather make up stories than accept their mistakes. ‼‼‼ I want to address the $138 labor charge you added for simply ordering parts. You did zero work on my motorcycle - no repairs, no inspection. Charging a full hour of mechanic labor for an administrative task that takes minutes is unjustified and outside standard dealership practice. No KTM dealer in NYC charges a full labor hour just to look up parts. This charge is excessive, not transparent, and it does not reflect any real labor performed. ‼‼‼

I chose to support my local business despite knowing I was overpaying by $100 for the same battery…read moreI could've ordered online shipped for $125. However, after paying with a debit card, I noticed an additional $7.46 deposit/processing fee--which should not apply to debit transactions. Retailers are typically responsible for covering those costs, not passing them on to customers, especially when you're already significantly marking up your merchandise. This felt like a greedy move and completely unnecessary. That extra charge small as it may seem You've lost a customer and earned a negative. And battery doesn't seem new has scratches on bottom and sides most likely refurbished sold as new. "They likely avoid accepting credit cards because they're worried about chargebacks. If their service is truly legitimate and they stand by it, there should be no reason to fear credit card payments especially when they're already charging additional 'deposit processing fees.'"

The owner is an awesome guy, they are fair and reasonable. I recently got a set of tires and a set…read moreof tires mounted and balanced. Had zero issues, will 100% be continuing my business here. Small shops don't exist anymore. Support your local small businesses!!! Sal g

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.