I've been here before (a while ago) and hoped things had improved--but they haven't. The massage…read morewas excellent, but the checkout experience ruined it. I paid $120 for 90 minutes and tipped $20 (~17%), a fair, generous gratuity. Despite that, I was asked for "just $5 more." There's also a posted "suggested tip" of $30 for 90 minutes--25%, well above industry norms. And for perspective: $30 on a 60-minute session ( $80 service based on their 90-min rate) would be ~37.5%. Tipping should be voluntary, not forced. Don't shake down clients after a relaxing session. Good bodywork; entitled, aggressive tipping expectations killed the vibe.

I just got back from the best massage I ever had in my life! Summer was fantastic and I plan to…read morebecome a regular of hers! Just please do me a favor and don't hog up her calendar!

First time coming here and wow, that was a great massage! I felt very comfortable and supported…read morewhen getting it. The staff kept asking if I was okay and really hit the areas that I needed most work on. The hour flew by and I definitely wanted more time. 60 dollars for a massage is really good and even when you add a 15 dollar tip, the price is great compared to most! I highly recommend coming to try out a massage here. They ask you if you want medium or hard and I would say ask for the hard because that was an amazing experience.

Thank you so much for such a wonderful first-time experience! The space was clean, peaceful, and…read morefelt like home--with soft music, plants, panda plushies, and books that added a relaxing touch. Water was provided, the environment was fresh, and the massage bed was soft and comfortable. There's even a strong power outlet--I charged my phone from 20% to 90% during my 60-minute session! Amy gave an effective deep tissue massage--my stiff, whole body pain went from 8/10 to 2/10. Kelly was warm, friendly, and greeted me with a big smile :) I truly felt cared for. God bless!

Upon walking in, place was sketchy. A woman came out told me a man was on the way to come and…read moremassage me. Why? Because she clearly wasn't a massage therapist she was an escort. I don't recommend thankfully I walked out before the man ever came!

I was expecting a professional massage and this woman started to impropriety touch me and then…read moreoffered more services. This was not the massage I came for and I feel violated and uncomfortable. Would not recommend this place if you want a professional normal massage.

I got one of the best deep tissue massages I have ever had. Tisha is amazing, She helped with my…read morelegs blood circulation and my swollen calves. Got rid off a few knots in my neck and back.

a fave place to get a massage. calm environment, clean,…read morelovely decor, and friendly staff. great prices and accommodating.

Great massage in the neighborhood. So happy I found this spot!…read moreNice pressure and technique. Left feeling much more relaxed and tension released!

Top rate service. They took me as a walk in. I was so lucky that I was able to get a much needed…read moremassage without waiting. I'll be sure to call ahead in the future. The inside is very clean, nice furnishings, organized, smelled great ! Shown to a room to get ready. The masseuse returned shortly and started a very good massage. I got the 90 minute. Was going to only do the 60. Glad I went for the 90. The masseuse seemed to be able to find all my problem areas without a word from me. She did check on pressure and comfort a couple of times. She was very thorough, professional and able to get in deep where needed. When you need a massage. This is the place. There is free parking in the rear. So no feeding a meter. Bottle of water on my way out. Perfect. Highly recommend

omg! it's always great at massage heights! ebonee has magic hands and gives an unbelievable…read moremassage! after the first one I booked 90 minutes and I'm never going back ! get over there right away, smell so good in there. don't forget to meet up with Courtney she is a doll, so smart and so accommodating.

Consumers beware of this place. I signed up for a membership over 6 months ago, and have had two…read moreissues with massages that were too short. My son and I booked two 45 minute massages a few months ago, and only received a 35 minute massage. When I spoke with the front desk they told me there would be 5 min taken off for consult and another 5 minutes for after the massage. When I called today to book two more 45 minute massages the owner, Jackie, answered the phone and told me they were no longer going to accommodate me and instead needed to book me for 60 minute massages. And that, the 60 minute massage was in fact only 50 minutes hands on, and they would need 5 minutes in the beginning and 5 minutes at the end of the session. I have been getting massages for 20 years and this is the first time I have ever heard of this. Typically the time for the massage starts once the therapist starts and you get your full time, whether it's 45 min or 60 min (not 10 minute less!). Beware of this place as you might get short changed on what you pay for. Not sure how this place has so many five star reviews as the owner was very rude on the phone.

Note - this place is called "Healing Hands" in the Westfield Sherman Oaks shopping center…read more.. A pleasant experience overall for a chair massage (back/shoulders/neck). I've definitely had better, but for the price it's nearly unbeatable for a decent massage. I say decent because the pressure could've been harder; even though I asked a few times for more pressure, I think the masseuse just wasn't able to. Additionally, kinda weird the way she massaged me - more on the tendons than I usually like; would've preferred more muscle focused. The door of the establishment is constantly open, so you have everyone's conversation and mall music from outside wafting in and out of your ears as you're trying to relax. I'll probably go back when I'm in a pinch regardless; not a horrible massage by any means but definitely not remarkable.

You know you've seen 'em, those chair massages lined up at the mall. You try to walk by without…read moremaking eye contact, but they call out to you, "Helloooo!! Miss?? Massage??". You KNOW you want it so you do... it's only $12 for 10 min, $18 for 15 min or $24 for 25 min. You would think that it would be hard to relax with all the noise and worrying about exposing your butt crack to the other shoppers, but honestly, it feels sooo good that you totally zone out. I've tried out the chair massages at the other malls... Glendale, Burbank.... the masseuses at Sherman Oaks honestly are the best. And, if you go when they're not super busy, they extend the massage time without charging you extra. Love it!

Michelle is fantastic at her craft. I always tell her my problem areas and she focuses on those…read moreareas. Is it relaxing NO. Does it work YES. She cares and wants to make you feel better so she goes deep and makes you sore but also releases years of tension on the muscle. She's magic and always makes my hurt so good. IYKYK

Michelle is amazing -- this was a VERY intense massage -- but it lowkey changed my liferead more