I bought a new battery from this company for my 2018 Audi Q3 in November 2025. January 2026, I have…read morejumped my car more than 12 times in the past two months, 10 of those 12 have been the last week or so. had a couple people who work on cars take a look, surmised it was either a bad cell in the battery, possibly the alternator. Called Howland, since I bought the battery = +$700 less than 3 months prior, and told me to bring it in, would NOT CHARGE ME if needed new battery, b/c under warranty. (OTHER THAN having to jump it, the car was driving the same as before when I bought it January of 2025 - no leaks, everything electrical was same, no issues. I was even told by a few "audi experts" via websites and over the phone when describing the non-starting issue it COULD POSSIBLY even be [simply] the extreme cold Ohio is experiencing this winter, though I was not buying that - in 46 years on this plant, driving for 30, and growing up in OHIO, of all of the vehicles I have had/driven/owned, NONE have NOT STARTED BC OF THE OHIO WINTER CHILL). ANYWAY, get the car towed by Jae's last Sunday night from Heath Walmart parking lot, Monday a.m., I call Howland, tell them the car is on their lot, urge them to please fit me in b/c I have two very important appointments the next day, one for my VA therapy, the other for a civil matter downtown. They got me "IN" and proceeded to spin some made-up story about the oil filter having been "punctured" and the pics they sent to me to go over the "diagnosis" the mechanic found showed this "punctured oil filter" and that oil had been spewing all through the engine compartment , mainly the passenger side, and not only was that an issue, but the lever/pully that goes in ONE DIRECTION to engage the battery IS ACTUALLY GOING FREELY IN BOTH DIRECTIONS, which leads to me having to either pay $928 plus labor to replace that "lever/pully" or, replace the entire alternator, something upwards of $1300 plus labor....People, Ohio just experienced our first Winter of 25-26 snow storm a little more than a week ago - I have over a foot of snow in my yard, where I park, ACTUALLY, WHERE MY CAR WAS STUCK....and after getting shoveled out of that spot, snow packed clear up and beyond my wheel wells, THERE WAS NO OIL SPOT, NO OIL SPILLAGE, NO BLACK ANYTHING, ANYWHERE! Back to the story...I asked how much to replace the oil filter, top it off? (it was due for an oil change, anyway, I just hadn't gotten to that part yet as I was more concerned with getting my car to actually START first...) and Micah quoted me for like $63 and change or something like that. done. cc info over the phone, proceeded to get a ride out to the shop to pick up my Audi. the second I put it in drive, i am not even out of the lot yet, I am waiting on traffic, and I am using both feet - one on the brake, the other giving it gas - so it doesn't die on me.....every stop light on 79 to Hopewell, the light at Hopewell and National drive/13, the light at ISABELLE AND NATIONAL DRIVE, THE STOP SIGN AT 2ND STREET, AND THE CAR i HAD TO SLOW DOWN BEHIND BEFORE MY STREET, THE CAR DIED. EVERY TIME. i HAD TO PUT IT IN PARK, TURN IT OFF, RESTART IT, AND GUN IT BEFORE IT DIED. Their mechanic did this. it was their mechanic that punctured the oil filter, felt bad about making a huge boo boo like that, and that's why they didn't charge me the LABOR for replacing the oil filter/topping off the oil. THEY WEREN'T DOING ME A FAVOR. THE PROBLEMS i AM NOW HAVING ARE NOT BECAUSE OF THE TIMING CHAIN; i DON'T NEED A NEW ALTERNATOR OR BELT. THEY FUDGED UP AND WHAT THE HECK AM I GONNA DO ABOUT IT?! i AM A DISABLED NAVY VET WHO HASN'T WORKED SINCE 2016! i AM ON A FIXED INCOME, WITH NOBODY TO HELP ME BESIDES ME AT MY HOUSE. i CANNOT DRIVE MY CAR. i CAN'T AFFORD TO PAY SOMEONE ELSE TO LOOK AT IT! THIS BUSINESS MESSED UP MY PERFECTLY EXCELLENT RUNNING, IN PERFECT SHAPE, NOTHING WRONG WITH IT BESIDES NEEDING A NEW BATTERY CAR AND i CAN'T EVEN SELL IT, TRADE IT, NOTHING! DON'T GO TO THESE "EXPERTS IN EUROPEAN CARS." YOU MIGHT GET THE SAME IDIOT WHO MESSED UP MY CAR!

I feel like I have finally found an honest garage to service my Mercedes. I was having problems…read morewith my car hesitating to start for months but after several past negative experiences with the Mercedes dealership and Oxford Automotive, I had no idea where to take it. The Autohaus had serviced my husband's vintage Mercedes several years ago so I called and talked to Micah. He was friendly and knowledgeable and gave me an appointment that fit my schedule. They were able to diagnose and fix my issue at a reasonable cost and in a timely manner. What I appreciated most was Micah's detailed explanation of the issue and his honesty (didn't tell me there were a dozen other things wrong with my car). I am relieved that I have found a garage that I can trust.

We moved to town and J&A was recommended. My husband and I have used them a few times, and will…read morecontinue taking our cars here. They are very conscientious, knowledgeable, and do not recommend work that does not need to be done.

My Toyota 4Runner had been sitting for 5 years. It was towed to J & A Auto Service. Sherry took…read moremy order for repair. They were very busy, but got it worked in their schedule. In a few hours, they determined that the alternator was shot as well as the battery needed to be replaced. The repair was made and I was on my way. In addition, Sherry was able to apply a rebate for the battery and alternator. They went out of their way to take care of me. I highly recommend J & A Auto Service for any auto needs!

Deke's is the only place we go to have our cars serviced. They are Honest, Professional and very…read moreflexible with my family's crazy schedule. We have had multiple vehicles over the years and they have been able to always exceed my expectations.

Wouldn't take our vehicles to anyone else in the area except to Deke's. Honest evaluation and…read moretroubleshooting of the problem(s), fair rates, and great to work with. We've had multiple vehicles into Deke's over the years and have been completely satisfied with every experience we've ever had.

I've been looking for a used pickup truck and after many miles and stops at numerous dealerships I…read morestumbled apon S Tech auto repair in Hebron Ohio. I got a great truck at a very good price. I highly recommend this small dealership. Scott Staley will not waste your time

Crawford did a wonderful job at making repairs to my 2017 GMC Sierra after a high speed deer…read moreencounter. They were really friendly and gave me times to bring the truck and when it would be ready. They beat the pickup time by a day! They also dealt with the insurance when more parts were needed versus the initial estimate.

I have used Crawford collisions on a few vehicles that needed body work done. They are…read moreprofessional and great to work with. They make it an hassle-free experience in the already stressful situation of being down a vehicle.

I just got new tires (not from here) and one of my tires had a slow leak. I stopped here to have…read morethem fix it. The valve stem was leaking and the gentleman inside was amazing and providing great customer service!

TERRIBLE! They replaced my radiator and some hoses. Had to…read moretake it back to them twice after the work was done because it kept leaking! They replaced the starter. 2 weeks later, truck wouldn't start because of the starter coil wouldn't pick up. Sent it back in, but they didn't want to listen. Same truck...they performed an alignment and when I drove it home, it pulled worse than when I dropped it off. Took it to Firestone and they specifically commented on how far off the driver side front wheel was. Not sure what's going on with this Goodyear, but I'll never go back.

I went to LCS auto service at a recommendation from a friend at Newark transportation department. I…read moreshowed them the sheet from Ford that said the Evaporator canister needed to be replaced. They replaced the purge valve. Guess what I'm still getting the same gas smell because of the canister was not replaced. And when I said to him when I went back and told him that Ford had said it was the canister. I told him Ford coded the canister and I showed him the paperwork from Ford. And he charged me 500 and something dollars for the purge valve and it's the canister cause I still have the same gas smell that I had before I took it into his shop. I went back and talked to him. He had no plausible explanation except for that's what you told us no it was not. I showed him the paperwork from Ford. That said it was the canister. Then he says to me well in our experience it's always been the purge valve. So what happened was they assumed it was the purge valve even though I showed them that it coded it out from Ford as the canister. So I'm out 500 bucks now it's another 400 to get the canister replaced. He did not offer to help me in any way shape or form on the cost of this. My name is Darren Wingate. I was his customer. Ask him. I can prove it and if he says it happened any other way, then he is a liar. I believe in the future I'm going to start recording cars into they make a mistake and then they say oh it was you and you just ate $500 not them. I could've got the car fixed for 650. Bad mistake on my part .Darren

Very trustworthy shop! Stopped here looking for tires and they hooked me up at a fair price and…read moreafter spending some time talking with them I just got the feeling these were good Ole boy's you can trust. So I ended ccoming back for them to do further work. Good people.

Very impressed with this place! They are the most honest mechanics I've ever seen. Went in for…read morenoise coming from brakes. After they checked all 4 brakes, they told me that my brakes were good and didn't need changed. I had them alignment my wheels, that was my only charge! Honesty goes along way with me! I will be back.

One of the longest running auto repair shops in town. They do great work and take pride in making…read moresure they properly repair your vehicle. The owner takes it very serious and his pricing is a true value. Plus you can trust them 100 percent and don't have to worry if just trying to sell you a service or a repair. They have family generations that take their vehicles there to get repaired or looked at. Great place