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    Recommended Reviews - King Arthur

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    Reviews With Photos - King Arthur

    Zaria S.

    An okay spot... cool there's a location specific to King Arthur flour. As a baker and a chef who uses this brand often, I was intrigued and wanted to check it out. It's not too far off from your Sur La Table or William and Sonoma; but the store has a plethora of mixes from pizza dough, to brownies, and even pudding for those beginner bakers... Apparently they give baking classes(?) although not sure about the Fairfax location. AND there's a location opening up in old town Alexandria next year of 2026!

    Sandra P.

    I was excited to see a King Arthur location in Virginia. I was able to pickup a few items that I had been eyeing on their website. The staff was friendly and helpful with the questions I had.

    Wide variety of flours.

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    Photo of Lyn L.
    432
    1216
    5202

    6 months ago

    Helpful 9
    Thanks 2
    Love this 4
    Oh no 2

    7 months ago

    Helpful 6
    Thanks 2
    Love this 4
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - King Arthur

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    Sur La Table

    Sur La Table

    3.5
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    8.5 mi
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    Sur La Table offers so many cooking classes in their very conveniently located professional kitchen…read moreinside the Galleria store.  It was very hard to choose which to do first!  We opted for a Flavors of Southern France feast of Bouillabaisse, salad with tapenade dressing, aioli, and lemon lavender sable cookies.  All were delicious and we felt very comfortable making them with the encouragement of the wonderful chef Tiffany.  The class was a small size so we were all able to participate while being reminded to maintain a lot of attention to cleanliness.  The time passed quickly and we were well rewarded with confidence in our new recipes and skills and a really delicious meal.  The only suggestion I would make would be to see if it would be possible to have stools/chairs available in the kitchen.  It is tough on the back to stand on a hard floor for two hours.  Or, maybe they could put down some of the special mats they have elsewhere in the store where people have to stand for a while.  Other than that, we had a great time and look forward to booking many more classes in the future.

    Very disappointed with the customer service at Sur La Table…read more I purchased a coffee machine and returned to the store the very next day because I was not satisfied with it. The machine had only been tested by running water through it, which is a normal step to determine whether it functions properly and meets expectations. Despite this, the staff refused to accept the return. What made the experience even more frustrating was the attitude of the employees. Instead of focusing on helping a customer who had just made a purchase, they repeatedly questioned why I bought the machine in the first place. This felt dismissive, unprofessional, and completely irrelevant to the issue at hand. I understand that stores have return policies, but the way this situation was handled showed very little regard for customer satisfaction. A coffee machine is not something you can truly evaluate without at least setting it up and testing it. Refusing a next-day return after minimal use and then interrogating the customer about their purchase decision is not the level of service I expected from a specialty kitchen retailer. This experience has left me with a negative impression of Sur La Table, and I will think twice before making another major purchase there.

    Photos
    Sur La Table
    Sur La Table
    Sur La Table

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    Bray & Scarff

    Bray & Scarff

    2.5
    (147 reviews)
    0.7 mi
    $$$

    This time I bought a high-end, five-burner gas range from Bray & Scarff. Delivery and installation…read morewas flawless, quick, and absolutely hassle-free. So, to give credit where due, the experience was perfect, including the techs making sure the range was perfectly level. So, in light of my past negative experiences with their service contract, I'll reserve judgment on that side of the business. But this experience was perfect.

    This is by far the single worst company for appliances in the DC area. They should be ashamed of…read morehow they conduct business and treat customers. A perfect example of a company that has gone way too far from its roots. Rude customer service staff. A don't care attitude. Not a results driven company. Why any appliance maker continues to work with them is beyond me. Stay far away. Far far away as in a galaxy I scheduled to have my speed Queen worked on for a minor leak repair. Only a 3 year old unit used very conservatively. That's the first issue. I was sold these machines are rock solid. But aside from that... they show up in my mind to fix it (I told them what the problem was) and the tech merely confirmed what I said myself and then said they would need to order the part. I had upcoming work travel so... of course the part took 72 hours so I scheduled with them immediately for my return between two trips. Then the morning they are due to arrive they just cancel and say they rebooked me for another week!! No backup plan. No nothing. So I call and spoke to an exceedingly unhelpful supervisor who said the tech was ill (this happens) but the had no backup got a week?!!! They sure are happy to sell appliances but not to stand behind them. I explained I had to travel again but I could do the Thursday or Friday of the week I'm traveling and they told me they could only do Wednesday. No effort to meet actual customer service. This is a joke of a company. Go to M and M appliances in DC. Or Sterling appliances. Or Costco even!! But don't go to these people. I've seen better support from a cotton ball knee brace than what this company offers. They clearly don't plan for contingencies or prioritize their service to customers via internal resource management. Zero stars if I could

    Photos
    New oven installation
    New oven installation
    Appliance showroom with white cabinetry and stainless steel appliances
    Appliance showroom with white cabinetry and stainless steel appliances
    Bray & Scarff

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    King Arthur - gourmet - Updated July 2026

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