I recently bought a house and the past owner had used King to install the AC system less than one year ago. The AC stoped working last night so I called King this morning as we're going on day 4 of 90+ temps. The person I spoke to from King was rude as they continued to interrupt me and it felt like they were trying to get me off the phone. They also said that service in the past doesn't ensure service in the future and that they wouldn't be able to guarantee anyone could come look at the system for at least another 3 days and even then we would be charged the "emergency" rate. Fast service is one of their main claims on their website, as well as reliability. King installed this unit less than a year ago and it's already not working. So that's not what I would call reliable. I ended up not going King and called another HVAC company. They had someone out here in 2 hours and didn't charge an "emergency" fee. read more

I had a long relationship with another company, more than 15 years. My A/C broke during the heat wave. The long relationship company came out, did regular maintenance and said I needed a new thermostat at $1,600. (My system is complex and all, but $1,600? Seriously?) I called Kind because they were also Carrier certified and their guy came out. He properly diagnosed the problems, some loose control wires, and I was up and running. And the fee was only $99. I guess I have a new HVAC guy. Very professional. And he explained the whole process and diagnosis. Good guys. read more

We've been customers of Skokie Valley Air Control for many years and have been very pleased. Now that they are King Heating, we got a quote to replace our furnace and central air systems. King beat the competitors pricing, and they also offer superior HVAC brands (Carrier and Lennox). The installation was quick, the crew was clean and courteous. Overall, a very good experience. Recommended! read more

After having some bad luck with places like this, I was prepared for the worst when trying to get my air conditioner fixed/replaced. I was incredibly pleased with the service I got from them. Its more of a 4.5 review, but I will bump it up to 5 because they were super nice. Like thousands of others, my 16 year old AC decided to die on the hottest day so far in 2022. This place was installing my brother's new AC so I thought I would give them a call. They picked up the phone immediately and sent somebody out on Monday. He was a little late, but he clearly valued my time as he was able to get everything done under 30 minutes for the estimate. He quoted me a fair price and let me know of a few discounts. I called him a day later and while it was going to be a week before he could install, I was ok with that (it was a cool weekend). Tuesday rolls around and while the workers are about 25 minutes late, they were able to complete the work in the time that was quoted (under 3 hours). Again, I super appreciated their work effort once they arrived and seemed to care about my time (I am still working from home). So far, so good on the AC. We will see this in full use this weekend, but I was very happy to find a very nice and very honest company. I will use them in the future if needed! read more

This company was bought out and does not offer the same good service anymore! They were once wonderful when the original owner was running the business but it's not been the same since his son took over several years ago. He was rude and unaccommodating but since a few of the technicians were good and knowledgeable, I continued using them. However now it's been totally bought out by King and they are terrible with their prices and customer service. However if you use them, you can ask for Tony, who came over from before it was bought out, and he is a real professional and still carries on the original good work ethic. read more

I first want to say I seldom give companies, restaurants, stores or for that matter anyone five-star reviews unless they really deserve it. I was shopping for an HVAC air conditioning unit and of all the vendors I have gotten quotes from Skokie Valley gave me the best price Michael came out very quickly was prompt courteous extremely friendly and gave me his recommendations as well as a quote. His price included not only the cost of the unit but installation as well as hauling away the old unit. My old unit is still working but when it finally dies I'm definitely going to hire this company to do my install of a courier unit. read more

Beware! $8500 for ac and furnace replacement but cut short of replacement of drain line hose water all over basement not happy plus they said they don't replace drain line hose to drain when doing full install other companies said thats not a honest install when it was completely visible when work was preformed read more

King Heating Cooling & Plumbing - Heating & Air Conditioning/HVAC Near Me - Morton Grove, Illinois

Three wise men and a lot of snow! My furnace broke on the worst day possible; the morning after almost 2 feet of snow fell. This company came out immediately and determined my furnace is past it's life time and I needed a new one. With this news, it was devastating as I was not prepared for such an expense. They were very understanding, compassionate and Mike worked with me on pricing and payment types. Al, Miguel and Flavios (the three wise men) went above and beyond to get the old furnace out and the new one in. They helped me move snow....no words can express how grateful I was for that! The new furnace was installed and working like a charm! I have lived in this house for 30 years. After being married for a good part of that time, sadly I was one of those wives that relied on the man of the house to take care of these kinds of situations. I've had to find my way, and it can be emotional and scary at times. I just want to say THANK YOU from the bottom of my heart for being so wonderful! Michelle S. read more

Beware, they were bought out by King and no longer have good customer service. I took off for an appt in the morning between 8-12. They never showed and did not call. I had been with Skokie Valley Air for 37 years. They always had great service and would call to let you know more of an approximate time. Sadly, will now have to find another company. read more

Mike and Ari at Skokie Valley were the two people I dealt with at Skokie Valley Air Control. Ari took parts that cost $24 dollars and multiplied that number by 10!!!!!!!!!!! Ouch!!!!!!! I reached out to two other HVAC companies and they both said I was taken advantage of. I am fine with people making money but when you take a quick, 25 minute job and find a way to charge 361.00, that is just unethical and wrong!!!!! When I called Mike and asked about the bill he said he took his car into the shop and they charged him 700.00 bucks and he paid it, I was like that is your response???????? I said would you charge your mom for a job like this $361.00, Mike said yes. After reviewing the company it has become clear that they are used to doing this to people, Mike said they do a lot of work for Morton Grove so maybe Morton Grove doesn't check their bills and Skokie Valley just assumes its OK to go and take advantage of everyone. I will definitely never use this company again!!!! read more

My mom has used Skokie Valley for years and is very pleased with their responsiveness and service and suggested I contact them. I did and scheduling was easy and they were right on time. Joe was fantastic and I am very pleased with the results. I'm now ready for winter and look forward to them coming back next year to check my air conditioning. Thanks Joe! read more

Although the people are nice and I used this company for YEARS, I am now VERY ANGRY and DISAPPOINTED. At the end of Feb, 2011, my furnace needed a $731 repair. Then at the end of Nov, 2011, I learned my furnace had a cracked heat exchanger and repairing it could cost $900! I had to pay $90 to learn this. Why weren't any cracks seen in February??? Although they offered to apply the service call to the purchase of a new furnace, their estimate was significantly higher than other local dealers. Then to make matters worse, I learned that Skokie Valley put in the wrong furnace to begin with- it was too large for my home!! I expect better from this company. The least they could do is to refund my $90 service call. They refused. read more

I had an issue with my furnace on New Years Eve day. It went out completely in 28 degree weather. They came out in less than two hours and were wonderful. Needed a part that wasn't available for two days. They were back first thing on the 2nd and we were good to go before noon. Extremely efficient and knowledgeable. Very polite workers and very clean. I signed up for a maintenance contract also. I believe the pricing was reasonable and would highly recommend them. read more

This company is horrible. They came to my home multiple times (5 to be exact) to try and fix an issue with my furnace and heater producing a burning smell. Their technician told me my inducer motor needed to be replaced and charged me almost $800 to replace it. The problem still persisted. Another of their technicians came back and told me I needed to get my the exhaust valve on my roof inspected for blockage. I had a roofer inspect it and everything came out clear. Yet another technician came to my home with a new inducer motor and again replaced it. Problem still continued to occur. I called 2 other companies for 2nd and 3rd opinions. Both companies told me I needed a new furnace and should never have been charged for an inducer motor replacement and that the issue had been misdiagnosed. I called skokie valley and spoke to Mike to inform him that they should come and get their inducer motor and refund me for the almost $800 I paid (not even counting the $ I spent on roof inspection). Mike took a very combative stance with me. I then sent an email to the company and was met with and equally combative response from Tony G. I ended up getting a new furnace from a different company and had to eat the almost $800 i paid to skokie valley air. Save yourself the headache and go somewhere else. Horrible service and even worse customer service! read more

We have used Skokie Valley since we remodeled our old (1902) home in Evanston about 15 years ago. There are some complicated things about the heating/cooling systems - and these guys stand behind their work AND have the institutional memory so that the guys who come out know about the systems in detail. I recently had a service call where I wasn't happy b/c the tech came out and worked for 2 hours without resolving the problem. Wasn't very happy about paying for that. Called back and one of the Sr. Engineers came out, spent another couple of hours resolving the problem and never billed me. I highly recommend them. @tomob read more

Had an issue with our outdoor A/C unit.....waited a few days but even in mid-September we were having 90-degree days. Called Skokie Valley Air Control, got an immediate answer, and was advised a service tech would be here within the hour. (It was getting hotter, I was happy about that). Before an hour elapsed, Joe arrived and before trying the system (he didn't want to potentially damage anything further), he went out back to check the unit out and had an idea what may be happening. Whew. I was relieved....yet worried, you never now about the potential expense. Bottom line, he not only repaired it with items in his truck, but also cleaned the unit (unprompted) and showed me an issue with our filter indoors that we corrected. I appreciated the way he not only got the A/C back working quickly, but also the bill was (to me) amazingly reasonable for what was done. There days, competent, thorough, and swift work seems hard to find. I had these folks recommended to me by a neighbor. I'd like to recommend them to anyone else that needs HVAC work. Thanks, guys, thank you Joe. read more

Extremely happy with service. Called today, Fri. about 11:00 AM, told them I had a strange (loud) noise when I turned on my furnace, I thought for sure I would have to wait till Mon. to get service (non-emergency). By 11:45 (are you kidding me 45 min. later?!!!) a very knowledgeable young repairman (Joe) was here! AMAZING!!! The timing may have just been right but that's what I call service! Joe really knew his stuff, he quickly identified the problem (luckily nothing major) & while he was here I asked him to do the routine cleaning on my furnace. Reasonable rates, $156.00 & job was done. Joe couldn't have been more pleasant & friendly, would not hesitate to recommend them to friends & matter of fact I truly intend to. Very pleased! read more

With this insanely hot weather, my daughter's AC wasn't working. She's got 2 little ones and with her husband tied up at work I called Skokie Valley for her. I was so impressed with their professionalism. Even thought they were getting "slammed" with requests like ours they made the time to come out quickly and to replace the malfuctioning part. It was very refreshing to have such courteous and prompt service. read more

Rude and unreliable. They can't even manage their own records. Waste of time! Wouldn't go back.

Always top notch service from this company! Joe and Ari are great. This morning we woke to find our furnace on, but house was 61 degrees. They were out within the hour and fixed it. Not only that, Ari took a quick look at pilot light in our gas fireplace and got it to finally ignite! Appreciate that they wore masks entire time too. Do not hesitate using Skokie Valley! read more

Terrible costumer service. Called for a quote the guy quoted me more than double of any pervious company I called then was so rude trying to be a tough guy maybe for a big job they will be a bit nicer but if it's a job under $1000 they going to make sure you don't book with them. read more

I've used these guys for about 20 years and always found them to be reliable. Twice a year they tune me up and don't try to sell me stuff I don't need. Last week they replaced my furnace (which I did need) and threw in a free drip pan. My Nest wasn't working properly after the install so they sent someone back to fix the settings and didn't charge me for that either. I did have to buy a new Nest which was annoying but they said that Nests are very finicky which is why they don't recommend them. read more

We decided to upgrade our Heat/AC to a modified kind of zone system, but having an older house with ducts not really in the best configuration for what we wanted, we called Skokie Valley. They were great in working with us and our system to give us what we wanted. And when we had a question about the system, they came back and went over it with us. I trust guys like this much more than some of the "big" companies. Over the years they have been honest, and their prices are always lower when we get bids for a job. In other words, I trust these guys and they have never let us down. Why am I writing this? It's so easy to complain when we don't get what we want, even if we are wrong, but we don't often tell when things go good. I think it's responsible for consumers to give both good and bad reviews, not just wait until there is a misunderstanding and then use the internet to "punish" somebody. read more

Had a great and educational experience with their crew member, "T". Would use Skokie Valley again. We had a problem where the furnace wouldn't light, despite our attempts to clean the flame sensor and correct the draft inducer. T came out when expected, and showed me what was wrong. It was a very short visit, but T answered all my questions, explained how to correct the problem myself next time, adjusted the front panel so future access would be easier, and stayed until we saw the furnace was lighting properly. For a short visit, it seemed a bit pricey, but he solved the problem promptly and helped us learn more about the equipment, so it was worth it. read more

There's nothing worse than a cold shower in winter! Thank goodness for Skokie Valley air control . I've used them over 20 years and had my normal fall furnace maintenance scheduled next week when my water heater stopped working. They worked me into their schedule the day I called and Gregg completed all the necessary repairs and schedule maintenance professionally and efficiently at a reasonable price. In addition to his thorough work he was fabulous to deal with. They're my go to guys for any future needs. I would recommend them. read more

They just left after an emergency call to them this morning because our AC was out and I have asthma and a heart condition. They were here before 10AM found that it was a very easy fix and for a very reasonable price I am now sitting here ve'very comfortable. We've used them for many many years and will continue to use and recommend them for many more. read more

Fast response, fast service. My furnace wouldn't fire up. Called on the weekend and left a message since I didn't think it was an emergency to get someone out to me right away. 7am Monday got a call back from them. They worked with my availability and had Tony at my door sameday at 3:30. Problem fixed, happy with the bill. Thanks,Tony!! The house is getting toasty warm as a write this. read more

I have used Skokie Valley since I remodeled in 2005/6. They sold me quality systems, have always come when I needed them, and fixed any problems that may have come up. They immediately know who they are talking to and what my systems are, instead of treating me like a number. Nice customer service! read more

I had been a long time customer, purchased an A/c unit from them in June of 2012, just discovered that my "new" unit was manufactured in 2005, I don't consider something made 7 years prior to be new.......I tried to resolve this with the owner, but he said it was "new" in the box. I find this to be at best deceptive and at worst fraud. Ask to see the date of manufacture on anything you buy from them. read more

I think that they know what they're doing, and they are very responsive. However, the operation could definitely use several months in charm school. On all counts, they were very brusque and certainly not into the nuances of customer service. Repair work today is costly, and the customer should not have to tolerate any form of cockiness in the course of the experience. I will not recommend them nor use them again ... and have since discovered that numerous people in my building feel the same way. read more

They are so hones/t helpful/ experienced and caring - they have never let us down. We called them this morning as we thought the a/c was broken. Before coming out for a service call - they walked us through a trial and error of what could be wrong while on the phone and determined that we had a fuse out and we re-set it.. They could have come out and charged us for a visit to determine that - but they diagnosed the problem with us on the phone and and saved us that us that cost.. We have used them for over 25 years - furnaces - a/c - roof vents - coil - and they have always provided top notch advice and service, and they stand behind their guarantees. We trust them completely and highly recommend this company. read more

Same day service...Tony was great. He came right in, worked with me to diagnose the problem and had the burners (or whatever they're called) unplugged within 30 minutes. Great price too. We have heat! read more

Tried to get quotes from several companies to replace our hot water heater boiler. Ended up with two, one from Skokie Valley. Tony did our estimate and answered my questions and got back to us quickly. Carlo did the installation which took much of the day. Did a nice job for a good price. The boiler works well and we plan to continue to call them again. read more

Bold thieves. The only way this company earns its only star is due to the fact that the service tech (Tom) was pleasant and experienced and completed the work in a timely fashion. I was informed that a new gas control valve and thermocouple was replaced, and I had known before I called the company that these issues might be the problem. The final cost came to $499 ($174 for labor, $325 for parts). I thought the labor cost was fair, but the parts seemed way overboard. I've purchased and replaced a thermocouple before, so I knew that part cost about $8, and I had been searching online (before calling any repair company) for a possible cost of a gas control valve, and found that it could be between $50-$100. I mentioned to the service tech that the parts cost seemed too high, and he said I would have to make a call to discuss this with a manager/owner. Before calling the manager/owner, I confirmed the manufacturer and model # of the gas control valve that the tech installed (White-Rodgers 36C03-300) was valued at about $85, according to numerous companies listing similar prices online. I understand that the tech having this part readily available on his truck might add to the cost, considering the convenience aspect of me not having to go to a supply store to purchase it. So, then tack on an additional $50 for this convenience, and I would understand. Tack on an additional $200 to a part that costs $85, I just call that theft. Anyway, the manager/owner (Bob) said he would knock the part down to $295. I tried to explain that the part cost $85, but his justification was that the company needed to charge $295 so they could stay in business, then he said that he could have the tech remove this part from my furnace if I wanted. I paid the invoice, and took the hit, and hopefully you read this before calling this company. It's funny how Bob justified his high priced parts as a necessity to keep a business afloat. What about the concept of "return customers"? During the service call, I mentioned my interest to (Tom) in replacing my furnace with a combination water boiler/water heater, a job that could cost $10,000 with parts and labor. But if the actual furnace costs $3000, then Skokie Valley will charge me $9000 for the part, based on their system, so the $10,000 job jumps to $16,000. I'm glad I was introduced to their practices during a minor furnace repair, instead of entire furnace replacement, makes me realize that I dodged a financial bullet. read more

Similar to my other reviews of contractors, I just want to know that the contractors are not crooks and the business has been around for a while. I've done business with them before and will again. read more

Very happy with their good service, work was done beautifully, and functioning well - they have been courteous and helpful with everything -strongly recommend. read more

We hired them to do a full install at the in-laws since they did such a good job with our install several years back.. They did a great job and cleaned up after themselves. Price was very competitive and they stand behind their work. read more

Skokie Valley Air Control is great! I lost heat a few weeks back on a Saturday and called in and they were able to help me fix it over the phone, helping me avoid having someone come out to look at and fix it as well as avoid a large bill for it being the weekend. Very helpful and nice guys! read more