Had a great experience at DeRe Auto and Tire and wanted to share. We brought our BMW X1 in for a…read morescheduled 10:00 a.m. oil change, and everything went smoothly--no waiting around, no upselling, just straightforward, professional service. The real surprise was finding out they offer free oil changes on your birthday. That's the kind of thoughtful touch you don't see often and it really says a lot about how they treat their customers. You can tell they take pride in what they do, and being a local shop that gives back to the community makes it even better. It feels good supporting a business like this. Overall, honest, efficient, and customer-focused. We'll definitely be coming back and wouldn't go anywhere else.

Tried them for tires and they matched the best price and did them and a alignment in less than two…read morehours. I like going with a place where i can get an oil change so i can get the them rotated at the same time. They are a little high for the oil change. and another service job they quoted was also higher than the dealership, but tires were a good price.

Made an appointment for 8:30 Thursday morning for a front end alignment. Drove there...only to be…read moretold there is no one there to do the job. "Oh I was going to call you"...sure you were BS!!! Then you should have called me to reschedule my appointment! Not very apologetic, rude, the big thing...did not even offer me money for my time, gas (which is expensive), and aggravation!!! I will NEVER recommend or be going there again!

We were quoted a price over the phone by a Tire Tracks employee. A few weeks later, we called to…read moremake an appointment. We asked to verify the quoted price and the person, who identified himself as the owner, would not acknowlege the price, said he didn't know who would have given us that price and quoted a higher price. We had the work done elsewhere. Unfortunate, because we've used Tire Tracks in the past without any issues or complaints.

I have been taking my cars to VIP for many years .. Mark and his crew are amazing! I always feel…read morelike I get a fair, honest price and excellent service!! I recommend them all the time!

I took my Buick Lucerne in for an oil change and told the receptionist to make sure the tires were…read moreinflated to 35 psi per Discount Tire where I purchased the newer Michelin tires ($700 purchase). They need 35 psi in the winter because the rims are aluminum and cause the tires to lose air in the extreme cold. Within two and half weeks, I received a warning from Onstar that my tires were at 28 psi with one at 27 psi. They did not lose all that air in that amount of time but were not inflated properly per my request. I took in my older Chevy Malibu which had dashboard lights going on including check engine light and service engine soon light. The tachometer was also not working. Auto Zone read the codes for FREE and I took that printout in with the car. They kept the car for three days. All they did was clear the codes, did not fix the tachometer and by the time I went a mile away from VIP toward Rt. 30, the check engine light was on! This car is older but always well taken care of and garage kept. No attention to detail plus I was charge $99 for nothing vs. Auto Zone putting the car on their computer to test for codes for free. I will not be back to VIP ever.

I recently purchased a tire from them to replace a bad one on a mag wheel for my vintage auto with…read moretorque thrust wheels . When they pressed and balanced the tire, they hammered a wheel.Weight on the outside of my mag.Wheel damaging the surface . I purchased these wheels and tires from ScottsUSave in 2023 This was on 9-3-2025 they purchased a wheel that was not a match.So I gave them the opportunity to get a match or buy me four that did match until this day.All I have received is them blowing off a customer. I have done business with ScottsUSave since early 2000s and I believe this would have been last time . Not even worried about how dirty the white leather tires were when I received the tire after it was pressed on the non matching wheel . They had my old wheel there and pressed a non matching wheel on my tire and delivered it to me , how could something like that happen .

Great work done on the car, but poor communication/explanation and high repair costs!read more

Every time I have gone into Mavis I have spoken with/been helped by a different person, so I can…read moresafely say everyone here is generous, helpful, and knowledgeable. Oil change, Tire rotation, Engine problems; they know it all and are so willing to help. I have come in with strange issues that don't fall under any normal category and the nice people at mavis in new lenox looked at it for free and diagnosed it for me. I have had them help me countless times at reduced rates because of the generosity of the workers. I always leave them a big tip! Can't overstate enough how great Mavis Tire in New Lenox is. I go there for everything!

Always have been treated well at this shop . Even if you walk in, you are treated with the same…read morecourtesy as if you were life long customer.

Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Great service you can count on, Tom is hard working and honest. They have great prices also.read more

From the owner: Road King Tire & Service provides dependable, high-quality tire and automotive services to the New…read moreLenox area and all the southern Chicago suburbs. We handle auto repairs and tune-ups, and we are an independent tire dealer, much more. Let us show you what we can do - call us today!

Sometimes pep boys gets a bad rap but I had some work done there and even though not everything…read morewent perfect, the managers did all they could to accommodate me . The tech that did my service was awesome ... thanks guys

They installed my tires; they now leak. I booked an appointment for 3pm 3 days ago for them to look…read moreat tires. I showed up at scheduled time and they told me it would 3-4 hours before they could even get my car in. I would stay away if your time is not important you.