I am glad to have found an independent garage focused exclusively on Mercedes-Benz. They fixed an oil leak from the timing covers of my 2013 E350 and they did an excellent job. They are professional, provide a loaner car and guarantee their repairs for two years. Special recognition to Craig, the Service Manager. Craig is very knowledgeable, spent time explaining the repair my car needed, gave me a tour of the garage, and offered me a loaner Mercedes. read more

They are one of the reason I still drive Mercedes. David and his team are very professional and very well trained in their area of expertise. Amazing quality, great value and great service. I recommend The Foreign Service if you own Mercedes Benz. They also provide a loaner car if you need. I would give more than five star review if it was available. read more

These guys are truly amazing. i'm a retired Air Force officer, and I have lived all over the United States, and in sever other countries as well. I have used many different mechanics throughout my life, and I have never seen anyone that can beat these guys in terms of courtesy, quality of service, and dedication to excellence. I think I know what 'good' looks like. I've had mechanics that were good, no doubt--one was a former race car driver and had basically lived inside engines. But when you arrive at The Foreign Service, you enter a different world. It's like having a suit made at a bespoke tailor. Every 'i' is dotted and every 't' crossed. I've had the privilege of having had some of my suits made bespoke by high-end tailors. That's how it feels when I take my car to The Foreign service. Bespoke. Truly, none are better. read more

I have owned numerous Mercedes Benz over the past 50 years. I have driven them in Europe, Italy and the US. I have never had such exceptional service anywhere that comes close to The Foreign Service in Raleigh. They are completely up-to-date and provide the most thorough, competent service to all of our cars. They are extremely clean and provide service that is unequalled in North Carolina. I consider it an honor to give them the highest recommendation for fairness, courtesy and customer service of any service centers I have used in Europe and America. We are so fortunate to have them in Raleigh. Bob McConnell read more

After my first visit with them it was obvious that they are the only ones I want servicing my Mercedes-Benz. They were familiar with every topic I discussed regarding my car, whether it was an issue or not: probably because they not only service the cars, but rebuild them. They won't steer you into servicing items that really do not need attention, and they carefully check for indications of potential problems. I really trust these guys. read more

The first car I ever fell in love with was a Mercedes SL. I was like 12 years old and knew that one day I would have one. Growing up there were T.V. shows that I watched just because the lead characters drove SL Mercedes. Remember Heart to Heart? Bobby Ewing from Dallas? Both drove SL Mercedes. Anyway, I knew that one day I would own one. Flash forward three decades. I finally achieved my automotive dream and found the perfect SL 500. I use it as my daily driver. I take care of it. I spend amounts of money that I am ashamed to speak to keep it running smoothly. I have driven it across country on a dream vacation and enjoy it just as much now as I did on the day I purchased it. Recently, I had a problem with the hydraulic system. I took my car to another Mercedes repair shop that I have dealt with prior and was told that it was a lost cause. "Hey, maybe you sell it and get something for it. My suggestion is that the repair is more than what your car is worth and is a difficult repair" is what I was told. The guys at the Foreign Service (Bruce, Mike, David, and Peter), they all spoke with me. They could tell that I took great care of my my 12 year old Mercedes. They took the time to diagnose the issue and went WELL ABOVE AND BEYOND to take care of me and my car. The fix was professional and the guys were able to correct my issue and get me back to my baby! I can probably write a lot more to tell you my sentiment about the service I received, but I will leave you with this... I have found a NEW service home for my Mercedes. The professional service and care that I received went above any experience that I have had at ANY Mercedes service at the dealerships I have been to....period. The care and love that The Foreign Service has for Mercedes automobiles and the kindness they show to customers shows from the first moment you walk into the front office. If you own a Mercedes, and care about keeping it running, and also care about getting GREAT service...The Foreign Service is where you should go. read more

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German cars are a lot like a lot of other German things. If you give them unfailing loyalty, they'll do the same for you. Slack on your maintenance and repairs and they'll bite you. Hard. David and his crew at The Foreign Service get it. I mean, they GET IT. These guys have been working on Mercedes Benz automobiles forever. It's all they work on. It's why people all over the country send their antique Mercedes for David to work on. I started taking Black Lightning to David a few years ago, and the guy has never, ever done me wrong. David is a no-nonsense kind of guy, and he'll tell you straight up what your car needs. If your car hasn't been loved quite as much as it should, you may not like what David tells you, but it's straight-up advice from someone who knows how to keep Nixon-era Mercedes as reliable as anything brand-new off the dealer's lot (and some would argue that the old ones are a lot more reliable...). Do yourself a favor and take your Mercedes to David for its regularly scheduled maintenance. Let him work his magic on your car, and you'll be rewarded with the kind of automotive experience that every Mercedes owner deserves. read more

A Certified Mercedes repair service you can trust. Super nice guys saved me loads of stress and money when my 9 year old ML350 broke down. If you have a Mercedes that needs work, give them a try. Ladies, this repair shop will not lie or take advantage of you. Better yet, Foreign Service provides an older model, well-maintained Mercedes to drive while your car is in for repairs. Mercedes aficionados can tour exceptional rebuilt-classics while there. I found out about Foreign Service from a freind that works at a Mercedes Dealership. read more

Holy Smokes! Mission Impossible? Find a great Mercedes Repair Shop with reasonable prices, great technical ability and outstanding customer service. I found all three in The Foreign Service. Originally contacted them through Yelp and then follow-up'd with an appointment after an online quote. Bruce was great; welcomed me to the shop, took down my info, introduced me to the mechanic Peter who would be working on my car and I was on my way in less than an hour. Now this is the way car service should be handled! Mission accomplished !! read more

The Foreign Service - Auto Repair Near Me - Raleigh, North Carolina

The best MERCEDES shop in town! They've serviced our family's cars since the 90s and we have always been pleased with the quality. Great work and they always go out of their way to get things done at reasonable price! read more

Went for the first time today for new brake pads/rotors - left feeling like I got quality service at a good price. Will definitely be bringing my car back in the future. read more

The service you will get here is second to none!!!!! They will treat your MB like one of their children and give you honest quotes. I have found them to be more knowledgeable than the dealer and much less expensive. A great combination. Do not hesitate to bring your MB here! read more

Highly recommend David and his team at The Foreign Service. I recently brought them my Mercedes that had an issue the local MB dealer could not seem to fix, and just kept ringing up service bills. David and his team were able to diagnose the problem and get the car running like new...ends up they had to correct work done by the local dealer. I guess there is a reason they have a successful business working exclusively on Mercedes for over 30 years...they really know their stuff. They are very knowledgeable, courteous, and unlike others, intently focused on only the work needed to fix what is wrong. The only place I will use for my Mercedes from now on. If you own a Mercedes in the Triangle, you should be their customer! read more

This shop is bar none the best shop on the east coast. They are so good I used to take my car there when I lived out of state, but Then moved closer! ;) Their attention to detail and knowledge and great service will make you never take your car to another shop. They make other repair shops look like amateurs. Don't think twice about trusting that your car is in the absolute best hands at The Foreign Service. read more

Just needed a state inspection on my car and the first random place I called indicated they were having trouble with their machine on reading German cars and recommended I head to The Foreign Service. Since it was a simple service, I did a little research and reached out to them. Getting an appointment was very easy and they were flexible with my rescheduling. The inspection took all of 20 minutes while I waited. They were very friendly and I was in and out in no time. Before leaving they gave me a packet about their company and approach. Unlike most mechanic shops or dealerships, they do not pay flat rate to their mechanics but an actual salary, which hopefully means more quality work. It was clear they are car enthusiasts there so come time to need real solid work done (hopefully no time soon) I'm definitely going to check them out. Excited to find a new place for my car - their advertised prices seem reasonable. Bookmarked!! read more

Peter and Mike at The Foreign Service shop are some of the nicest and most knowledgeable people I have come across in a foreign repair shop. They will bend over backwards for their customers and even took the time to walk outside and explain what was wrong with my benz on the spot with no apt. This is and will be my spot for repairs when my clk320 has issues. Thanks guys for going above and beyond!!! read more

They have provided excellent service for my Mercedes for the past 6 years. It still runs like new. The staff is very courteous and appointments are flexible. I especially like the option of a loaner car for service that will take a good part of the day. Simply terrific. read more