The owner was very kind, easy to understand. He was able to examine the jewelry I brought in to…read moresell. He did it in a quick & efficient manner. He also explained why certain pieces (a really nice watch) were not good to resale.

Rude and refused to receive an item from UPS for a ffl transfer. After 3 unsuccessful delivery…read moreattempts by UPS, I called to confirm whether they were open and able to receive the package, a completely reasonable step after repeated failed delivery attempts. The tone of the conversation changed when I was met with a condescending and scolding attitude from their employee for not calling sooner. I called to confirm they were open and able to receive the package. This was a legitimate question. I didn't have to call in advance last time they received a ffl item for me. When I explained that, they told me they will refuse the delivery now and to have the item shipped somewhere else. Refusing to accept a customer's already-shipped transfer item out of spite because they didn't like how the conversation ended is not professionalism, it's retaliation. Exercising this option reflects poorly on how they handle conflict and customer relationships.

Met with Steve today and he was great to deal with and gave me a really good price for my gold…read morejewelry. Skip the middlemen such as coin dealers or pawn shops and go directly to his company for better payout! Glad I did that.

I took 31.4 grams of 14k gold into their shop they said it only weighed 20 grams. I know that was…read morea lie because I weighed it before I came in. So basically they only offered me $800 for over an once of gold. The pawn shop offered me a lot more.

I had two watches that needed the bands repaired/replaced, and the first one was repaired with a…read morespare part that they had on hand, and they didn't even charge me for it, and the second one needed a new band, which I purchased here, and they put it on while I waited. It was very reasonably priced. Good service . . . Cheers!

Whenever I "spring forward" or "fall back" is normally the time I find that some of watches have…read moredead batteries. I not a tech savvy nor do I know the type of battery needed for my watches so I usually end up here to get a new one. Dakota watch factory not only services watches but they sell them as well along with leather bands depending on choice. Their price range vary but I haven't actually bought a watch from them yet. I had two watches needing batteries and the one I had on was starting to slow down. I learned from them that they service certain types of "designer" watches. Tag Heuer being one of the more common. One of the things I hate is that when a battery goes dead on a better made watch then you have to go to some fine jewelry store and have them send it to the company and back. Since the components of the watch are "pressurized" it is not an easy fix. Here they do those sort of batteries for $24.95 which is 1/4 the cost you'd pay a jewelry store to have it sent to the company. For regular watches they give you a choice of a 1 or 2 year warranty but most batteries die after 2 years anyways. I thought a regular battery for my one watch of $14.95 was a little pricey, however, they told me that my two other ones were designer made so I opted to get them done. They also offer $5.00 off cleaning service if you own a better watch and have a battery replaced. Real high end watches such as Cartier or Rolex they don't handle but who can afford those anyway? They have a battery rewards card where after 5 replacements you get one free. You can find Dakota Watch factory in any mall. They are normally a kiosk. I can't tell you about the quality of their watches haven't never purchased one from them but will do more research on it. At least I was grateful having saved $200.00 on batteries they had installed in 15 minutes.

Love the store. Good stuff cheap! they have just about everything you could think of! Wide variety…read more The association are always polite and ask if I found everything I needed!

Was sold a defective fan then treated like absolute garbage when I tried to return it. I heard…read moreworkers whispering to each other while I was standing in line and the cashier gave me the nastiest look when I explained to him that I called the manufacturer of the product and they confirmed the fan was defective. So unprofessional and rude and I will never ever return.

This LOFT retail store in South Hills Village mall sells women's clothing and accessories. Prices…read moreare moderate. During my visit, the shelves and racks looked to have much merchandise. An employee greeted me and told me about their sale. I decided to buy a shirt that was half-off for a total of $20. At the checkout counter, I had only a short wait for an employee to serve me. She accurately processed my transaction and thanked me. At home, I tried on the shirt. The fit is slightly boxy and baggy, but I really like the color.

I found some nice clothes and enjoyed the 40% discount being offered that day. However, the sales…read moreassociates could have been helpful. Did anyone offer to help me? No. Did anyone ask to start a dressing room for me, as they do at Talbots or J. Jill, for example, no. When I made my purchases, Erin, the sales associate, asked if anyone had helped me. When I said, "No," there was no apology. Although she had spent 10 min chatting up the previous customer, I received none of the niceties that customer had received, not that they're really important. No tissue paper wrapped around my clothes, no asking if I wanted the hangers although she had handed a bunch to previous customer, no asking if I wanted the receipt to hold or in the bag. I am clean, neatly dressed, and actually fit the profile of a typical Ann Taylors customer so I can't see why she acted so nonprofessionally. If you want personal treatment, try J. Jill across the way.

Poor management , website not reliable, states TV inventory available…read morein one hour for pickup and when I got there they didnt have it. This is the second time it has happened to me within a year. They dont have any 50" models on the floor for you to look at. How can you sell anything without looking at it first? Terrible service.

Closed more often than they're open and don't answer the phone…read more Every time you walk in they always pester you and ask you what you're coming in for and when you tell them they generally don't have much help. ( Honestly one of the main reasons I don't come here more often, you can't just pop in to browse and look around ) ~ "If you want to find something in-store then use the app." I find the value in this store is a necessity for a specific electronic component That's usually why I come here, especially when the availability doesn't add up with the app anyway so it's a gamble if I can even get the thing I want. So just pray that the thing that you want is in stock, and on sale for it to be at a reasonable price. I've heard good things about the Geek Squad at this location but every time I've asked them for service they say "We don't do that here" ( even though I've called over the phone to confirm the services before visiting the store. So there is either a miscommunication between the phone service or the store isn't holding to its standards, either way, I've lost my patience trying at this point. ) Overall thoughts Pros: - They have electronics ( sometimes ) - The store is clean Cons: - Their online inventory seldomly matches the store inventory - The interaction with store staff sometimes feels forced and aggressively friendly - It is impossible to ask questions, as usually the question leads to a false expectation or a dead end - Some of the quality of the presented computers is a bit questionable - Even after guarding the entrance and a strong security presence, and with the product being locked up, you still can't browse the store when looking at the product you intend to purchase, almost forcing you to buy piecemeal.

This is such a rude, inappropriate establishment. I pulled into the lot outside the store and…read morewithin a few minutes a younger gentlemen came out to ask me if there was a reason I was sitting there. My lights, daytime running lights, were shining into their store. A empty store with no cars near it I might ad. Who does that!?!? I'll not be able to tell enough people to stay away front is store!!!!

I had an issue with my wedding set that started prior to covid. I emailed the center. They…read moreresponded quickly and went out of their way to make things right. I would return here without questions.