Do not do business with this company. He claimed that the parts were not available, however if I…read morepaid cash he had some inventory that would work. I paid him cash, and it has not worked more than three days at the most after he has left. Today he left and the fire went out after 25 minutes and never came back.

So far so good. I just recently purchased a Kamado Joe (not from them), but all my accessories…read more Denise, has provided great customer support. I've gotten a variety of wood. Kind of upset I've found this store, because all I've done is buy stuff. Think I'm good for a while, but I've enjoyed my shopping experiences thus far. They have stuff for all the frills, but if you need things for your Kamado Joe this is your headquarters.

Staff and service were outstanding. We are loving our new grill and the infrared sideburner to…read moresear steaks. Home delivery and setup, good price, great experience.

Stopped in looking for an outdoor bar table. Was greeted by a friendly gentleman who helped us…read moredetermine exactly what we are looking for. Pricing seems fair so we hope to do business with them. The only issue is location. This area seems sketchy although close to the interstate so pack your piece.

We just received our patio and outdoor set! Corey was great, no pressure and was well educated on…read moreall the stuff in the room.

Hands down pleased, Corey was so helpful. We cant wait to get our kitchen up and running…read more It is worth stopping buy. You might find JUST what you need

From a customer perspective its nice to make a appointment for repair and the technician is at your…read moredoor at that designated time. Josh the technician was wonderful to deal with. Owning a older natural gas grill, Josh was able to make the necessary repairs then explained by showing me what was accomplished. So nice to see a professional approach by a repair company and to know you were treated well and the repair was done right. I would highly recommend My Grill Guy to anyone needing repairs for your grill.

Absolutely horrible experience. Original appointment 12noon. Frank texted night before…read morerequesting to change appointment to 8am for the following day. Ok fine. 8am came and went TOTAL NO SHOW - no phone call, no text - zero communication! Trying to reach someone was frustrating and required numerous calls and texts. Finally at 910am they call. Zero concept of customer service, no apology, no respect for customer's time. DO NOT USE MY GRILL GUY!

Had an expensive cleaning and ignitor replacement several months ago. Do not use my grill often…read moreand since the cleaning grill does not get hot. Yesterday ignitor not working as well. With hand lighting the grill it did not produce enough heat to cook for Super Bowl guests. For a service call for first hour of work to come back out they want $260! For grill work! They are very expensive and do not take care of their customers

Amazing service, they fixed the grill nobody wanted to and offered rest service. I will 100%…read morerecommend is worth every penny! Cannot say enough good things about this place and their owners. It was hard to book them because of the amount of people they service im assuming but it was worth the wait and the money.

POOR CUSTOMER SEVICE! I bought a refridherator in Nov 2025,. After 4 calls, repeatedly given…read morestories that money will be reimberse back to my bank account,once again has changed. Now I must got to the store in person to be membership. I am 76 yr old with a mobility problems. The store mg does not care. I muste use my walker n come in to the for my refund. This was never mentioned in the past four weeks of my contact with Home Depot. ​​ Do not out buy from this stote.​ a mountain, I have been given the runaround and have not been giver my money bk. Yes, the store manager is aware but does not care. Negative stars would aee needed here.

I love Home Depot and have been a customer for years. I…read morejust wanna know why isn't there at least one cashier to check out customers. I had a rather unpleasant encounter with an employee at the self check out. She was rude and dismissed a concern that I asked about. When I told her she was rude. She walked away and said "I not rude." This encounter was unusual for Home Depot. After several attempts of trying to call and speak to the manager, I decided to post this review.

Stopped by to get keys cut, the young man that helped me out was extremely friendly. He pointed out…read morethe plain keys and then pointed out the keys that had designs on them While my house keys were getting cut, I inquired about getting keys cut for my SUV, and he explained how it works because my keys needed to be programmed. Very knowledgeable and very friendly, great job. They had a huge selection of different types of keys to get made.

A big shout out to Monica in garden. She made sure I got my Pro rewards. She has a great…read morepersonality and cares about her customers. This was the North Richland Hills store on Loop 830.

I used this company to purchase and install gas logs in our fireplace. The workers showed up on…read moretime and were very polite. They even wore booties over their shoes which was very much appreciated. The installers did a great job on the gas logs and it looks beautiful. They explained everything to me and I was highly satisfied with their work. I would definitely use this company again in the future.

Ordered our fireplace logs over the phone and they arrived and were installed in a timely manner…read more The installers were quick, and very helpful in showing us how to use it.

This place was amazing! Very professional. From the phone call I made to the point of sale then…read morecheck out & delivery. Could not be a nicer group of people that all knew their stuff. They were beyond accommodating as far as delivery. Mine was a royal pain because the move date kept changing. The guys that did my installation were great to communicate with me on their ETA and lightening speed on the actual install. Before they left they made sure I understood everything & had no questions or concerns. Fast forward 9 mos. I needed a repair on my dryer (it stopped heating). I called & spoke to Stephen who was so friendly & apologetic. Not their fault, it's a machine, things happen. They have once again been easy to work with & very informative. I have scheduled the service (no charge) and they even had to provide me with my receipt. Again, amazing. I will continue to buy my appliances at TEXAS Appliance. Great experience from start to follow up.

We had a great experience at Texas Appliance this weekend. My son and I went in first just to check…read moreout some options and see some things in person. They let us look around and do our own thing which I appreciated. Then my husband and I went in after once we had narrowed it down to make a decision. We worked with Kimber, and she was awesome. Honest and straightforward about the options we were looking at and also was able to share timing with us and a number of other details. We feel like we got a good price and will get quick delivery as well. Even our protection plan will give us money back if we don't end up having to use it. We will definitely be back in the future when we need to get other appliances and work with Kimber! Ask for her!

This is a note regarding my experience with the owner of the location when she sent a private…read moremessage and invited us to come back in spring when their inventory is larger as well as to request that I remove a photo that I had placed on the original review. The photo wasn't of anything bad or wrong, it was not misleading or a misrepresentation, it was a legitimate photo of the outside area of the location that she says is shared with a landscaping company, tho what landscape company I do not know. The reasoning stated to me was that the landscaping company didn't want the photo of their area published. The photo was of the locations surroundings just as any Google maps search would provide, so it's not anything that can't be seen anyway. It showed their "shared space" which being "shared" still makes it part of this businesses space which serves as sort of a parking area. The rating on this review is based on the point of contact by the owner to manipulate the initial review by requesting removal of a photo that is a true representation of what is surrounding the business, part of their "shared space", this removes what is also a visual to allow others to find this out of the way place that is not on any main road. I don't feel it is appropriate for a business to private message a Yelp member for the sole purpose of manipulating what is on the review.

The man who helped me gave me some good information and guided me to some good plants and good…read moredeals.