Always good energy great selection and super high quality pieces. American made to import its all…read moredope! Definitely worth a stop by

As a long-time customer of this shop I'm sorry to say that I no longer will be giving them my…read morebusiness. Apparently, they think that wearing a mask is a political issue, so they proceed to endanger their customers and the public by refusing as a form of rebellion. Mask wearing is not political, it's just biology. If you don't understand this, go back to biology 101. There are many people who have pre-existing conditions, and it is not only ignorant but extremely selfish to use your shop as a platform for spreading conspiracy theories and pushing your agenda. Do yourself a favor and go down the road to headed West. They all wear masks, customers are required to wear masks or they will do curbside purchase, and they work with the same people during their shifts as a way to decrease risk of contraction and spread of Covid.

Jimmy is super helpful, dope vape and smoke shop. I usually come here once a week and he's always…read moregot me

Great smoke shop! Clay was awesome and helped us out with our purchases. Will definitely be coming…read moreback next time we're in Denver!

Perfectly good head shop. Staff is nice, they have a good selection, and I've found some great…read moredeals here. Only issue is communication. I've come here a few times and told them the price range, and they kept showing me higher priced items, outside my budget. I get upsells and such, but come on, let's slow it down a bit.

Received an email with a generous discount . The item listed was add to the cart but the code…read moredidn't work. I contacted customer service. They said they corrected the problem and to go ahead and use the promo code. However, once you go to the website, the price dramatically changed from $219.99 to $329.99. Also the promo code (RAIN60 for 60% off) didn't calculate at 60% off. It only gave a discount of $24.99. And instead of a free gift with the purchase they charged $8.99 for the free gift. I won't be doing business with this company. There are many others out there with the same product.

Service, selection and as a new customer, great value!…read moreThanks!! Will definitely be back

Manager is a legend. Always makes me feel welcome…read more Cool people working for her. Astounding amount of smoking accessories. Happy place.

Great place! Lots and lots of glass work and pipes/bongs. Great quality and a lot of them are…read morelocal. Beautiful peices.

I'd like to rant about a pretty awful experience I just had with Illuzions Gallery in Denver, after…read morebuying a $3k Eusheen piece from them. This Eush piece "Spring Flow" from 2010 arrived in my hands last Friday. Much to my dismay, the piece had a very large crack in one of the large canes attached to the mouthpiece, that ran across all the way from the base to the tip of the cane. Luckily for me, I was able to prove the crack existed before they shipped the piece, from Illuzion's IG posts. While I was obviously not happy, I told them I would rather not return the piece for a full refund if it could be avoided, because I am really in love with the piece and have no intention to sell it, and it would be a hassle as well as risky to send back a cracked piece like this with a metal stand. Since they were reluctant to offer any options, I proposed these options: 1. For Eush to repair it to 100% condition cosmetically and structurally - even though the piece will be worth a bit less even with a flawless repair 2. If repair is impossible/not viable, discount the piece to wholesale price or 50% of the purchase value, whichever is higher (since they most likely didn't pay more than $1000-1200 for this piece) 3. Or let me apply a store credit larger in value than the refund amount from Option 2, for me to buy another Eusheen or Buck piece from them Illuzion's response was that they COULD ask Eush for a repair quote, if not I will need to return the piece for a refund. The cherry on top was that they were expecting me to pay for the repair job from Eusheen, and wait an unspecified amount of time, as well as take the risk of the piece breaking in the repair, 100% on my own. I completely lost my words after hearing this... They completely refused to take any sort of responsibility whatsoever for their mistake in not catching/disclosing an obvious flaw, let alone having a customer almost end up with a piece that has an undisclosed structural damage... This is all while treating me like I was the one who cracked the piece and am now trying to pull a fast one. Their excuse was that "It's not our fault since nobody caught it after taking countless pictures and videos. 2/2 "And you got a $6-7k piece for $3k so you should be happy." I will also say none of these pictures were posted on their website, or provided to me at all at the time of the purchase. This piece got taken off Illuzion's website last year for unknown reason they refused to disclose... which is also a bit suspicious now that I think about it. Also I'm sure Denver locals could confirm this, but this is a piece that has been displayed for the last 10 years at $2200-2500 both online and in person, and did not sell. In addition, I have purchased two Eush pieces in the last 2 weeks that are more valuable (with more work and female joints) than this one also for $3k each, both from shops and without any flaws, let alone a fucking crack. Needless to say, I am livid right now while typing this... I own/run a shop myself (timelessglassgallery.com), albeit much smaller than Illuzion but I do sell a fair number of high-valued pieces including ones worth well over $10k. If I made the same mistake of displaying a $3000+ piece for multiple years and then shipping it off to a customer without noticing/disclosing the crack, I would apologize profusely, and feel extremely lucky as well as grateful to be able to come out with no financial loss or damage in reputation... Obviously that's not how Illuzion's owner and manager felt about this whole thing. I'm not blaming them for supposedly not catching the crack, after all I didn't see it either when I viewed the piece 4-5 years ago in person, although the piece was in a display case and it was not up close, but their response was just unforgivable to me. It really sucks, but I am returning the piece for a full refund, and really hoping nothing will happen to it on the way back, especially because the piece is cracked after all... While I am grateful for large shops like Illuzion for supporting the industry, this isn't the way a legitimate gallery (or any business for that matter) should treat a paying customer. Thanks for your time in reading this, rant over. Make sure you inspect your pieces as soon as you receive them, and ask for plenty of pictures before purchasing, even from a large and well-established gallery. I

I think this location is closed. This is the second time in as many weeks that I went there and…read morefound it shut.

My favorite HEAD shop, get it! Every time I've gone here since moving to Colorado, they have…read moreexactly what I'm looking for! Insense, Water Pipes, Papers, Vapes, CBD, and loads more stuff for your inner-hippy, stoner or smoker! I've never even gone to another head shop, for what? Headed West has everything & awesome prices!! See you again next week...

These individuals over here see me. They understand me. They know my needs…read more They are awesome. Seriously. All of the staff is very knowledgeable about everything they sell. And what they don't know, they can find out for you. Always go in with your mind open to figure out what you want next. I highly recommend this place--and that's a little bit of a pun because it's a cannabis shop. Get it? Highly. Highly. I crack myself up for no reason these days. Seriously, check these folks out!

Lilly was an angel, or as my babysitter once wrote on a note to my mom "a little angle." All jokes…read moreaside, I got exactly what I wanted in no time, a beautiful piece at a more-than-fair price. I will be back

Awesome smoke shop. Cool variety and good specials! Would come back again!…read more Super helpful and plenty of accessories to choose from.

No clue why anyone would give this place less than five stars. The people behind the counter are…read morealways super chill and nice. They have a great selection of everything you could ask for... Disposables, juice, pods/coils, glass, butane, etc. Plus the prices are pretty reasonable. I'm already willing to spend more for a genuine product anyway, so getting a good deal is a pleasant surprise.