We had a problem with our washing machine not draining. Day's came out and fixed it pretty quickly…read moreand with a fair price. However, we found out a few months later that they didn't put back 4 main screws in the frame. This caused extremely violent shaking during spin cycles. We were out of town for most of the warranty window so we didn't find out about this until it was too late. When we called them to say something seems to be broken after they came out, they said it was out of the window so it would be a normal service charge. We decided to use a different company since last time they didn't put our machine back together properly. The company that came out replaced the screws and fixed the shaking very quickly.

I would avoid using this company…read more They came to my house and used a part I had already ordered as a potential fix. The issue was not resolved, but the technician left and told me everything was fixed without doing any meaningful checks to confirm it. After I called back because the appliance still wasn't working, they returned and told me they could continue repairs for several hundred dollars more, but that I should probably just buy a new appliance instead. In the end, I paid about $200 just to be told to replace the appliance. After I initially left a negative review, someone from the company contacted me and offered a partial refund for the first visit. That refund never happened. Overall, this was a frustrating and disappointing experience.

We we're having trouble with our ice maker on our fridge. Bill called and let us know he was 30…read moreminutes out. When he arrived we explained what we had done. And then he proceeded to give us excellent suggestions and advice. We will definitely use them from now on. Top notch company.

BA Appliance Repair was sent to us through our home warranty company when our oven on our range…read morestopped heating. Repair guy seemed nice enough, looked inside and claimed our range was dual-fuel (I.e. stove was gas, oven was electric), and that BA didn't service these types. I was surprised - because although we didn't buy this appliance (we moved here less than 2 years ago), we always thought the unit was completely gas. Turns out we thought this, because it was completely gas. Confirmed by the repair guy who came from Day's, the appliance repair company that our home warranty company sent out when BA refused service. On a plus note, BA didn't try to collect a deductible for coming out (We wouldn't have paid it anyway if he did). But I'm not sure why the repair guy couldn't tell that our oven was in fact gas, or why they would make the effort to come out to refuse service to us. Have no idea what this was about. But I can guarantee I will ensure our home warranty company doesn't use these guys again for us, or we don't use them again on our own.

All went very well. John diagnosed the problem (belt replacement) over the phone. Turns out he…read morelives within a mile of us. Checked out the situation, made the belt replacement. Quality job, fair price. He gave a detailed explanation. Apparently, Maytag is not what they used to be but this machine should last a least a few more years. So it might out live the washer. We'll see. A previous repair contractor said just buy another one. That was about a year ago. I figure a $250 repair beats a new dryer at Big Sandy's with less features in the $1000 range . Although it's made in the USA. Well see

John was very rude. I had requested a quote for an appliance repair that involved just reattaching…read morereceptacles to burners. It did not require any new parts. John gave the quote I informed him that a friend fixed my stove at no cost. His response was very unprofessional and rude. He stated to never contact him again. I would not recommend him to repair anyone 's appliance .He did not have to take it personal that his service was not needed.

Timely, Efficient and Fair! I called Cowboy Cody to repair…read moremy washer after it stopped spinning. I was afraid it had a control board issue. However, after Cody evaluated, he found the issue to be far less severe. It feels good to know that honest and fair service people still exist. Be like me and CALL COWBOY CODY for your appliance repair needs! He got the job done and was timely and efficient and his prices are fair!

I called Cowboy Cody's to have my refrigerator repaired. He told me he doesn't work on Samsung…read morerefrigerators, but put me in contact with Todd ( The Appliance Guy) who does.

Very happy with service tech and price Was on time and happy…read moreto answer my questions Will call again if I ever need anything

Mr Appliance was on time! They were quick to schedule an appointment and came back with the part…read moreexactly when they said. Our tech was professional, knowledgeable and friendly. We couldn't have asked for anything more. Thanks.

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Vivian at Recker & Boerger went above and beyond to answer my questions about some features on my…read morenew washer. She was not my original salesperson but she took the time to help me anyway. Kudos to her for excellent customer service! I would highly recommend R&B. I used them for all my furnace and a/c work too!

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

One thing that impresses me is they will try by phone/text to trouble shoot first... sometimes that…read moreworks and I wonder why they just "cheated" themselves out of a service call. Speaks to their priorities of serving the client first.

Great service had no issues we explain the problem to them over the phone they knew what we were…read moretalking about and they actually brought the parts they needed to fix the dryer... Fixed it in one setting and we're back in business... Great people will use again.

When we encountered a problem with our Maytag refrigerator which was still under warranty, this…read morerepair service was assigned to come look at the problem. My experience so far with this service has been great. They called this a.m. to remind me they would be at my house between 9 & noon (just like the cable company, huh?). Called again on the way to verify directions to my house. Two technicians arrived and took a look at my ice/water dispenser. The senior technician was puzzled by the problem with the dispenser and said he would order a new circuit board and hoped that would fix the problem. Both of the technicians were polite and they left a company magnet and letter from the company owner on the kitchen counter. They said they would call when the part arrives to schedule the installation.

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

The service person was knowledgeable, respectful of property and made the necessary repairs to our…read moresatisfaction. A great experience. Would highly recommend.

Gerry was SUPER easy to contact and actually answers his own phone. There are is zero call center…read morerunaround to deal with. Gerry got us on the schedule for the next day and had me send him a pic of my dishwasher model & serial numbers do he could be prepared. Gerry showed up on time, diagnosed the problem and fixed it on the spot. We felt like his services are very reasonably priced and we won't be calling anyone but Gerry in the future. Support your local repair services!!

The service was done, quickly, efficiently in a matter of small amount of time. They were on time…read more They were friendly, very informative about the work they were doing.