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    Kismet Salon and Spa

    4.4 (47 reviews)
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    The back is completely uneven

    My hair ended up looking like a toddler cut it and the owner refused to speak to me about it when I called and tried to talk to her about it. Asked for a refund and was told no, and I don't feel comfortable having someone from the salon touch my hair to "fix it" after this experience and the owners inability to handle the situation. I spent a lot of money the worst hair cut I've received in my entire life and there was no solution. Have to spend $100+ to get it fixed elsewhere now

    Seahawks Hawk!!
    Kipper K.

    Caprica is a color ninja! They always have the most fun and funky ideas that come out gorgeous every time! I always get so many compliments! Thank you, Caprica!!

    Really liking this new color from James. My dull black hair is transformed & ready for the summer. No bleach needed.
    Vania K.

    I feel pretty, oh so pretty. I feel pretty and witty and briiiiiight. That's how you'll feel too if you get a partial foil at Kismet Salon. I came back to see James for a partial foil today. I get my hair colored about once or twice a year because I was worried about the potential damage from frequent coloring, so I learned a long time ago that I always need the color to blend in well over time. I came in with a couple of pictures on the type and shade of color that I wanted, and James expertly suggested a plan that would help darken and blend my existing, faded highlights with the new color. The new color I wanted to try was considerably lighter than my natural hair color, so I was a bit worried about how that would look with my skin color and also whether that would leave my hair dry and damaged. The result was great, but the cherry on top was the Olaplex treatment that James recommended. My hair feels smooth and looks super shiny like it was photoshopped out of a Pantene commercial! I almost feel like my hair was rejuvenated after the color, it's glossy and it feels healthy. If you're worried about getting your hair fried and damaged with your next daring color (or if you already have dull hair from previous color like I did), I recommend adding Olaplex treatment to your color. It's some magic shit you have to experience firsthand to believe, but it'll make you feel like you're in a Pantene commercial every day!

    Hair to match my fiery personality, thanks to Tisha at Kismet!
    Nicole C.

    So I'm specifically writing this review for Tisha. I wanted to do something crazy with my hair, and I had seen her work on a good friend of mine so I knew she was the perfect person to go to. She helped me figure out which crazy color I wanted and went above and beyond to make it look fantastic. She also gave me a cut that complemented the hair color and my facial structure. I LOVE it and I look forward to going back to get it refreshed and my roots re-colored! You won't be disappointed if you go to Tisha!

    Anya C.

    I saw Caprica's work posted in a group and thought it was amazing, so I checked their portfolio out and was blown away. I have wanted my hair rainbow colors for a long time...like over 20 years and after seeing the portfolio, I knew Caprica was the stylist to make it happen. I drove 3 hours to make my hair dreams come true and OMG did they deliver. First of all, Caprica is an incredible human and so kind, not only that, but they are incredibly knowledgeable. They gave me the perfect haircut and then got to work on my custom color. Just look at the pictures I posted...this is DEFINITELY where you want to get your hair done. I can't say enough great things and compliments for the service I received today, but look at the pictures...they speak for themselves. Caprica also gave my boyfriend an awesome haircut!! We are both so happy. My wildest dreams have been met and far exceeded!! I will definitely, definitely be back!!

    Michelle M.

    Kismet saved my hair! I am so happy with the results and I never want to relive the nightmare of a manhandling stylist. Backstory: I went to a different salon based on high yelp reviews (hardy harrrr ironic I KNOW) and the stylist flat-out didn't deliver. When making the appointment she said no problem she could change me from mint to pink but when I stepped through the door she said it was not possible. We agreed on purple but I NEVER expected to leave with green-blonde hair and a purple scalp.....wore hats at work for two weeks. Kismet: So I asked my stylist friend for a recommendation which led me to Heather who fixed me up today! YES. I got the pink hair I wanted, the bleaching process went smoothly, the color is spot on and she was careful and gentle with my hair. Will definitely be returning for new colors and touchups.

    James' handiwork- great cut and blowout!

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    James is amazing! The color has lasted perfectly and I love how my cut grew out into long layers!

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    Page 1 of 2

    Ask the Community - Kismet Salon and Spa

    Review Highlights - Kismet Salon and Spa

    Maybe it's because I'm moving from NYC, but the customer service was impeccable and James is so talented and flexible.

    Mentioned in 10 reviews

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    Bocz Salon

    Bocz Salon

    4.6(259 reviews)
    0.8 miSouth Lake Union
    $$

    Great salon in the heart of south lake union with many stylists to work with. I enjoyed my short…read morebob haircut with Mel. The hospitality and friendly staff were noticeably positive in my end to end experience.

    Worst hair color experience with Olivia…read more I had a very disappointing experience with Olivia. I was very clear before starting that the last time her twin colored my hair, I liked the shade and wanted it lighter or the same -- absolutely not darker. At the salon, when my hair was washed, I asked her if it looked dark. She said it was totally fine. I assumed the salon lighting or my eyesight might be misleading me. I didn't even ask for a blow-dry -- just a simple curl product -- but she spent less than a minute on it, which felt careless. Another red flag was that I asked her to color my eyebrows, yet at the end I noticed multiple color stains left on my face. She didn't mention them; I had to point them out myself and remove them. At the time, these issues were frustrating but manageable. The real problem became clear after I got home and washed my hair several times. My hair color is much darker than requested, and it's obvious the color was ruined. Looking back, I now believe she noticed the darkening issue but didn't acknowledge it. Fixing hair that's been colored too dark is not easy, and now I'm left dealing with the consequences of her mistake. Overall, this was a careless and unprofessional experience, and I would not recommend her for hair coloring.

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    Bocz Salon
    Bocz Salon

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    Red Chair Salon - Hair by Haley. November 2025.

    Red Chair Salon

    4.5(298 reviews)
    0.4 miCapitol Hill
    $

    I booked a double process touch-up with a senior stylist. After I booked, I was reassigned to a…read morestylist with no experience (Haley). I had not known that otherwise I would have rejected the appointment. My hair lifts easily, and Haley noted that. Despite that, she used too strong a developer and damaged my hair beyond belief. Not only that. She missed half of my head with toner. She noticed. And didn't tell me. She let me leave the salon with half of my head not toned. It's very noticeable from the back. I didn't see it at the appointment because she didn't show me the back - and now I know why. That's the worst of it, but she also didn't rinse my hair properly, so I still had product dried up and crusty in my hair. And she barely used any product while she blew out my hair on the highest heat, burning my scalp a couple of times and damaging my hair even more. And it was still a bit wet by the time I left. I'm usually pretty relaxed, so I didn't complain until after I went home and noticed that my head wasn't properly toned (which is also not that hard to do, I've done it myself during covid lockdowns - so it really is incredible that she messed up this bad and didn't say anything, hoping I wouldn't notice). Nothing about my experience with Haley was positive. Her work was incredibly sloppy, negligent, and dishonest. Edited to add (in response to Howie, the owner): You know the issue isn't with the toner itself - I did not see that she didn't do the back otherwise I obviously wouldn't have been "pleased". Again, you know this. I have a photo attached. You see how bad it is. I don't know why you're trying to act like that quality of service is okay. I didn't realize Red Chair's standards were so low, and I regret that I gave you all a shot :/ Also, I have to spend the holidays looking like this. So thanks for that.

    The people who work here are angels. I had a hair emergency that kept getting worse because every…read moresalon I contacted couldn't book an ASAP appointment and didn't seem to care. My hair had gotten so tangled that it was matted, I had really long hair that was difficult to manage. I was devastated by the thought of losing all my hair- I felt that mu femininity was wrapped up in having long hair. The empathy of the receptionist and stylist blew me away. They got me in for a consult the next day, showed genuine care and concern that made the awful situation seem less dire. I was reassured that I would not need a Natalie Portman in V for Vendetta haircut. I ended up really, really liking the cute cut they gave me- it made me not mind having short hair! The ladies at Red Chair rescued me from Hair Hell, and I am so grateful to them! Will be coming back for other services!

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    Red Chair Salon
    Red Chair Salon - Photo on the left is what was requested. Photo on the right is what was received.

    Photo on the left is what was requested. Photo on the right is what was received.

    Red Chair Salon - Exterior at night

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    Exterior at night

    Sensa Salon - Hair by Michelle!

    Sensa Salon

    4.7(614 reviews)
    1.5 miDowntown
    $$

    I can't say enough good things about Sensa Salon in downtown Seattle! Danielle gave me the cutest…read morepixie cut I've ever -- seriously, perfection. I have wavy hair, which can be tricky, but she absolutely nailed the shape and movement. It's exactly my vibe. Danielle is also incredible with color. She really understands what will work best for your hair and lifestyle. You can tell she's both highly skilled and genuinely passionate about what she does. The salon itself has a great aesthetic and the whole experience felt professional, comfortable, and fun. If you're thinking about going short, changing up your color, or just want a stylist you can fully trust -- book with Danielle. She's amazing!

    Been here twice now. Over a year ago a woman cut my hair that no longer works here. I like that…read morethey have you ring a bell and then they buzz you in for safety. Beverages are offered and they use great products. However my second visit was just a few days ago with Sarah. What I asked for I got the complete opposite. She gave me a blow out so my hair looked beautiful leaving but the next day washing it seeing my natural waves and curls and really inspecting the cut. I look a bit chopped. The front was not face framing instead she gave me 4 steps. The front is uneven and choppy as heck. My hair is gone so no way to fix that and wouldn't trust her to fix it tbh so I have to take an expensive loss. I cried all night yesterday just looking at the front pieces. Just embarrassing. I paid a lot and tipped very well just for it to look like an amateur cut my hair. Don't come here. I regret coming here as I looked better with my dead ends. I could've cut my own hair better which I have. This was supposed to be a pick me up to make me feel beautiful now 2 days later I am in regret not feeling like how I should and wanted. Sooooo expensive and terrible results. Also they could've been friendlier. I felt she got tired blow drying my hair. They are supposed to be knowledgeable in long, thick hair, curly hair, wavy hair. I wanted to choose this stylist due to her good reviews but I really cannot recommend her or this salon. I don't like leaving bad reviews but I am distraught. Don't come here as you will cry tears of sadness not joy.

    Photos
    Sensa Salon
    Sensa Salon - Inspo

    Inspo

    Sensa Salon

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    Kitty Hawk - I couldn't find a before pic that actually showed my hair before, but believe me, this is SO much better! Thank you again, Val!!!!

    Kitty Hawk

    4.9(74 reviews)
    0.7 miCapitol Hill
    $$

    I saw several enthusiastic reviews mentioning April as not only a great stylist, but also one who…read moreenjoys talking with her customers, so I booked with her. The reviews were spot on correct. I just got the best cut I've had in years and I also enjoyed talking with April. She an excellent conversationalist as she goes about her work. She is sincerely interested in what you say. Be sure to ask her about herself too, you will find that she's an interesting and multi-talented lady. I wish I could give her more stars than just five.

    You gotta go to Kitty Hawk and see Amy Bates. Here is why I love having her do my hair: She is…read morereally in touch with trends, but is super creative and loves to work in a unique twist, that is inspired by my personal style. :) Color - Last time I was in, we worked with the ombre trend, but she added a few blonde and red pieces that went all the way to my root, with some fire-y red ombre style chunks all over and little peeks of black. Also, the color is a-symmetrical, one side has more blonde, and the other, more red. Turned out so cool! The cut - usually, I think my hair looks better worn up, but since Amy has been cutting it, I love wearing it down. Finally, she is so friendly and a joy to chat with. Amy has been doing my hair for awhile, but she just started at Kitty Hawk. What a cool space, easy to find, easy free parking and the shop is really cute and clean! Get your buns in Amy's chair! :)

    Photos
    Kitty Hawk - Yep it's amazing by April

    Yep it's amazing by April

    Kitty Hawk
    Kitty Hawk - My daughter Violet and her awesome new violet hair. Thank you, Val!

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    My daughter Violet and her awesome new violet hair. Thank you, Val!

    Kismet Salon and Spa - hair - Updated June 2026

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