Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

One of the best experiences we have and with contractors. Hands dow Natural Stoneworks is a high…read morequality countertop company. We had them install 55 sqft of countertops and a beautiful backsplash last week. I was very impressed with the prompt honest and personable support for the owner himself. I love that he was the person to take care of our projects from beginning to end. His efforts allowed a quality high end job for extremely reasonable price. He allowed me to help in looking at the raw stone before being cut and took time to make sure details were well done. I would without hesitation suggest this company for anyone looking to have countertops installed. Our 1930's farmhouse has all sorts of challenges in the walls not being straight and whatnot but they made it work regardless of the old house charm.

The crew at Natural Stoneworks in Kent was a great referral from our real estate agents, couldn't…read morehave done a better job. We recently moved into a new home and the kitchen countertops and backsplash were way not our style and looked cheap with a mosaic type tile, really bad. We meet with Miguel the owner and he worked through our decision process of new granite countertops and very cool dark grey subway tile backsplash. His crew did the demo, installed the countertops and bar, and did all new backsplash - plus a new sink. WOW - we couldn't be happier with the new kitchen a real show stopper - thank you so much!!

Overall, I'm happy with the new counters & backsplash. Its just beautiful. Everyone was very…read morefriendly. I want to mention a few things this 1st timer experienced. Demo- if you are removing old counters & backsplash, be prepared for some slight repairs & touch-ups on cabinets and / or trim. Also, they do not remove your existing faucet, garbage disposal, oven vent etc. Nothing plumbing or electrical. If you add tile on a wall where there previously was none, expect to need longer machine screws to put the outlets back. If they don't notch out the tile for the plate covers they will not be as flush. We found both of these things out the next day while trying to put the outlets back in & covers on. If using your existing sink, the sink clips may not fit with new counter. We had to remove sink & caulk under. I hope this gives some insight for others as we had no clue of the process going in.

I highly recommend Creative Granite and Quartz. They did an outstanding job of removing our old…read morecountertops and replacing them with perfectly cut new ones. The installers Memo, Adam and Jessie were professional, talented, respectful and quick as they worked in our kitchen. What a great local company that excelled!

from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

I managed to crack my Corian type sink by rinsing noodles. For the first time in 20 years, hot met…read morecold and my sink was cracked clean through. I had no idea who to call. I was given the name of Counter Intutive and am I grateful. They came out and replaced my sink quickly and it looks perfect! I couldn't recommend them more!

Excellent work and customer service! We love our new countertops! The team was professional and…read morefriendly we would definitely recommend them!

We looked all around for solutions to replacing our worn and rotted window sills. Most shops were…read morenot interested unless we were spending thousands. Then we drove past this shop in Tenino. Not only would they do the job from remnants saving us thousands they were pure customer service all the way. Even though we planned to install ourselves, their experts provided guidance.