My husband and I were shopping for Hoka's. They had a pretty small selection. They did have my…read morehusband's size but not many colors to choose from. They had none in my size and only one color available. I won't look for athletic shoes again at Dick's. Regarding service, they brought the men's shoe out right away. It took a while for them to bring out anything for me to try on. After we tried on the shoes, we never saw the salesperson again.

I popped into the store today to buy a couple of accessories for my Stanley 40 oz. cup. I've been…read morein this store quite a few times and they typically have a HUGE selection of Stanley, Yeti, Owala, and Hydroflask drinking vessels in addition to other brands. Today as I browsed around, I noted that the store was overwhelmed with World Cup gear which is cool, but the merchandise that I saw, including Jerseys, t-shirts, shorts, etc., was really crowded and disorganized and it looked like the Tasmanian Devil had whirled himself through it. The aisles were also impossibly packed with stuff, and it made passing other customers an obstacle course. Anyway, I also walked past the flip-flops with the intention of possibly purchasing a new pair for the summer. Leather Olukais were almost $90, simple Havaianas were over $40, and plastic Birks were $50. Needless to say, I didn't buy any... I'll stick with my beloved & comfy Reefs that I bought last summer. Finally, I walked over the water bottles... There was one type of Stanley straws available and they were $11.25. I looked online and the same straws were originally priced at $15 , but were on sale for $9. There were no Stanley "boots" in the store, so I couldn't get one of those. They had some made by another brand, and a few Owala ones, but none of the colors worked with my tumbler. So I just decided to get the straws. I asked the cashier if they honor online prices, and she said they did which I appreciated. She looked at my phone and said, "oh these other straws are the ones that are on sale." I said, "these straws (in my hand) are the only ones that you have in the store." And then she agreed to give me the discount... Keep in mind that the prices of the same item were different online vs. in store, and then the higher priced straws were discounted even further. Buyer beware... I left the store with my straws in hand, and a burning desire not to return to this store again, unless I absolutely have to, as the shopping experience was mediocre in my opinion. Mahalo!

Recently ordered a trailer hitch and wiring for my Subaru and the process was simple and straight…read moreforward. What really set things above the rest was the customer service received upon pick up. Went in with my son in the stroller and with zero hesitation, the Rack Attack Team carried the hitch to my car and loaded it for me. I haven't experienced that type of customer service in a retail storefront in years - kudos to you guys and thank you for taking the extra step!

I bought a Thule Expos 2-bike rack. It had a problem with the hitch pin not disengaging. The…read moremanager (do not know how to spell his name - very sorry) provided EXCELLENT customer service. He saw the problem and immediately replaced the entire bike rack! No need to hasstle with Thule, which I greatly appreciated. THANKS!

This is my go to store for athletic shoes. I browse the sales and often find just what I need at a…read moregood price. Service has always been polite and efficient.

Came in for baseball gear. 1st helper was great but had to ask another person to get something…read moredown, he looked suuper annoyed. Called to complain but just got a "we'll take care of it" which makes it seem like maybe he was the manager. Will not be back to this location for my kids in year round sports. Love the Chula Vista location, where I literally walk through & get asked if I need help my whole visit.

For San Diego and its fly fishers, Stroud is an institution. And Rick is that institution embodied…read more You will find whatever you need at the shop, and if for some reason you can't find what you are looking for, Rick can get it for you. If you are a novice ask him questions, and he will tell you everything you'd need to know. Be careful about making friends here because you end up joining the fly fishing club and you are forever hooked on fly fishing. Many victims have fell into that scheme of things - including me!

Rick is a man of deep and practical knowledge, especially when it comes to fly fishing and fly…read moretying as well. For those new to fly fishing and seeking thoughtful, affordable guidance, he is someone worth listening to. His recommendations are never generic, they are shaped by water, tide, season, and lived experience. From halibut in the surf to cruising perch along the shoreline, he understands both the fish and the conditions that shape them. From fishing to tying, he has what you need; and if he does not, he will make sure it finds its way to you. And if he cannot join you on the water himself, chances are he knows someone who can. In a sport built on patience, trust, and quiet understanding, Rick is one of those rare people who helps others find their footing without pretense. And sometimes, even when you need nothing at all, it is still worth stopping by, for the conversation, and for a good laugh.

On June 18th at about 8pm I went into this store intending to shop for a shirt and was pleasantly…read moresurprised to find sales on sweaters and jackets. While browsing, I received a call from a Deaf friend and began communicating with him in American Sign Language. An employee named Aya approached me and asked whether I intended to make a purchase. I politely explained that I did and that I was simply finishing my conversation. Despite that explanation, she repeatedly questioned me about whether I was going to buy something. She reminded me that the store closed at 9:00 p.m., and I responded that it was only about 8:25 p.m. and that I still had plenty of time to complete my purchase. Even after I explained that I was almost done with my conversation, she continued pressing the issue and suggested that I take my conversation elsewhere. The interaction made me feel unwelcome, pressured, and uncomfortable enough that I decided not to make a purchase at all. I left the store and intend to raise my concerns with corporate because I do not believe customers should be repeatedly questioned after clearly stating that they intend to buy something.

My wife and I were shopping here at Fashion Valley Mall for a gift for her friend when we saw one…read moreof our Favorite Clothing brands " THE NORTH FACE ". It is located on the First Level of the Mall. This is a trusted brand when it comes to their Recreation / Outdoor product or Protection from extreme weather. Own a couple of North Face and they lasted for so long, that none was broken or any problem until now with all the North Face that I own. I Highly recommend this North Face to everyone.

Going to really miss this place. Shopped here for many years, buying everything from tennis gear to…read morediving gear and especially swimsuits! My first remote camping trip to the Channel Islands in the late 90's was equipped by many an item from this store. Thanks for all the goodies.

went to look for a springsuit, the owner of the store grabbed exactly what i was looking for in 2…read moreseconds! amazing customer service and i'm so happy with my purchase. the suit was brand new and only $60. amazing price!

The marine exchange is awesome everyone there was super helpful, great service and great selection!read more

In the middle of target work in support of the navy I had a hydraulic hose fail off shore. We made…read moreit back to Shelter Island and I ran the hose to SDMX to get a replacement made up so that we could return to sea and finish the work. I left without a hose because Jose was busy with something else and he wouldn't be able to get to it. The management suggested that I keep bothering him until he did it. WTF?

I needed some installations done in my kayak. I was having trouble finding anyone in Orange County…read morethat wanted to do the work or didn't act like they were doing me a favour to take my money. Fastlane was the total opposite. Not only did they welcome my business but were an absolute pleasure to work with. Work was top rated & pricing was reasonable. I can not recommend this family business more! If you're looking to purchase a kayak or paddle board or have some work done to yours, go and see this fantastic family run business!

Fastlane Sailing and Kayaking is always a great experience. The service is excellent, the selection…read moreis solid, and the value is hard to beat. Logan is always a blessing to work with and is knowledgeable, friendly, and genuinely helpful every time. The rest of the Lane family is just as great and makes you feel welcome the moment you walk in. Highly recommend this place for anyone getting into kayaking or looking for quality gear and honest advice.

I had a great time at Aqua adventures. I rented a tandem kayak for my 5 yr old daughter and I. It…read morewas a great and easy experience from booking to leaving. Ordered online. Slid in, pottied, kayaked, slid out. Ashley at the counter was such a kind human. She was incredibly busy, but I still felt like I got quality service. She gets extra points for being easy on the eyes. Birdman Shawn was our kayak tech. He wasn't as warm as you approach him but once you get him talking, man, he's the sweetest. Super cool guy. He makes work fun and really loves animals. My daughter and I were both impressed with his pigeon training skills. I picked up my ID on the exit and that was a fun day in the books.

AMAZING Experience and great costumer service. 10/10 experience with friendly and helpful team…read moremembers. The cost was also great and the marina was beautiful for the Duffey that we rented. Clean and organized as well. We most definitely enjoyed our girls trip as we celebrated one of our friends!

I've taken 3 lessons from JJ Lindsey. He's fun informative, gives me things too practice…read more My scores in 3 months have gone from 85 average to 76 average. I'll keep coming back

Just had a putter fitting with Colby, it was one of the best golf experiences I've ever had…read more Even with limited simulator equipment to gather data, he took time to understand everything about my putting performance and personal feel. He went above and beyond to educate and guide me through the process, and also make sure I was set up to succeed on the course. I will be sending friends/ family his way for fittings in the future and now have a go-to expert I can trust. Highly recommend.