These guys are great! I had a severe engine problem, and…read morethey quickly diagnosed the problem, did additional troubleshooting to verify the malfunction (without charging for additional labor involved to verify their findings). They kept me informed throughout the repair process, and got my vehicle back to purring. They even showed me the failed component and took the time to explain what it was and why it failed! Will definitely use them again should the need arise.

These guys are great! Heavy D's has taken care of my Chevy Blazer since 2012, and have been honest…read more& more than efficient. The mechanics are tops (yes you, Super Dave!), and there is more than enough humor to help me forget about car trouble. Once they missed a problem on the estimate and fixed it completely without charging me more. I've even had a fuel pump problem & they showed me how to keep the beast running until I could afford to take it in. These guys are my heroes!

Tracy and team has always gone above and beyond helping with taking care of my car. This family…read moreowned shop needs more than 5 stars. They deserve 10! It definitely feels like family when we get a chance to reconnect with car service needs. I highly recommend this place for any car troubles you encounter. Thanks! ******BEWARE! There is a extra 3% credit card charge if you pay with Credit card, the business didn't tell us, or had it mentioned on paper, there was no sign also. So just FYI IF YOU ARE PAYING WITH A CC PLEASE NOTE THEY CHARGE A 3% fee!!! Wish they had told us about it we could've just paid cash instead of charging your consumers an extra fee!

TDLR: This shop damaged several components throughout a repair, billed additional work without…read moreconsent, didn't test drove to verify repairs/safety, and refused reimbursed me for the parts that I had purchased out of pocket due to their negligence. My 2007 Lexus RX350 had terrible vibration/tracking issues. I suspected a rack and pinion, but I decided to spend the $145 for an official diagnostic at this reputable shop. The diagnosis came back as the rack and pinion and rear suspension bushings. After discussing a course of action, it was recommended to start with the rack and pinion (which I had already purchased). I agreed and dropped off the car and parts a few days later for the repair. A few days later, I received a call that car was "ready to go". There was no mention of any issues, so I happily paid for the repair ($982.94 in labor) and left the shop. As soon as I left the shop, not only was the issue worse, but several dash lights were on (ABS, VSC, CEL). Clearly the tech did not take the car for a test drive to ensure the safety of the vehicle. I took the car home and decided to diagnose the issue myself. It turns it was the pair of rear knuckle bushings, connected to the rear trailing arms, that was actually causing the issue (not the rack and pinion). I purchased the bushings kit and scheduled the drop off for the fix. To ensure that nothing else was touched, I wrote on the early morning drop-off form for the replacement of "only the rear knuckle bushings" and followed up with a call to clarify this. This repair can be done with a universal ball joint removal tool without the knuckle being removed -- a relatively straightforward, simple job. A few days went by before I received a call notifying me that several components were damaged during the repair. I decided to stop by the shop to investigate and it turns out that they had removed the both knuckles and removed all three trailing arms to press out an additional bushings. Several bolts/nuts were damaged, two forward trailing arms were cut, and I was surprised with a bill of $673.79 for labor. Reluctantly I went back home and purchased the damaged parts which ran me another $400+ out of my own pocket. A few days after I dropped off the parts, I received a call that the car was fully repaired and ready for pickup. I confronted the shop about the damaged parts and unnecessary labor. They didn't own up to the mistake or even acknowledge it. There were other customers in the lobby, so I decided not to escalate it further. I was given a courtesy "AAA discount" for $50 as a concession. The bill came out to $872.32 after the "discount." I can tell that the staff was irritated and I was sent off without an apology. Again, the tech did not take the car for a test drive to ensure the safety of the vehicle. The dashboard was littered with warning lights (ABS, VSC, CEL, AFS, and Brake). I drove it straight back to the shop, where I was clearly not welcomed. They didn't invest further until I kept pushing for a resolution. They agreed to take the car in another day. I took the car home again and diagnosed it myself. It turns out that the rear-left ABS line and AFS sensor were both damaged when technicians dropped both knuckles. Again, I purchased the parts myself and took it back into the shop a few days later. When I finally went back to pick up the car, they handed me the keys and expected me to just walk out. I stood my ground and asked for a reimbursement for the parts that they damaged (for the 2nd time). Again, no apologies or acknowledgment of fault. I was denied a reimbursement and was offered a credit towards a future repair instead. In disbelief and disgust, I left. I was hesitant to post this review since I understand how difficult it is to run a business, but my experience was a total nightmare and I felt that it had to be shared.

I'm on my roadtrip and I felt something is wrong on my van. I brought my van here because the…read morereviews are great, and I'm blessed and happy that I brought my car here to get fix. People here are very accommodating, honest and well experience mechanic. Thank you very much Dave auto repair.

Dave's did the front brake job on my 2017 Nissan rogue. Everything was complete within three hours…read moreand the price saved me over $400 as compared to taking it to a dealer. Added to this, they came and picked me up so I could get my vehicle because I was in close proximity. I will definitely continue to give Davis my business anytime I can because of their service and their quality, let alone the reasonable cost.

This shop was recommended by a few of my family members and so far... is the Best mechanic I have…read moreever dealt with. The calm, informed, patient approach taken by the staff at Herb's Auto Repair will keep me coming back. They didn't make me feel like I was dumb and an easy target. A thorough explanation of their expectations for the work made me feel comfortable spending a sizeable amount of money with them. They came in under estimate on my work, too, which made me extra happy. The shop owner is what really makes this place; he's really a dependable, pleasant guy. I highly recommend this place.

Brought my diesel F350 for a transmission problem. I ended up getting a rebuilt transmission they…read morebuilt and put in. I asked for a Warranty on the transmission and never got one, just there word that they would fix it if any problems. 3 months later the new transmission has problems and I'm out $6k. DONT take your truck or anything here.

did my front struts and back shocks did my alternator n brakes they do it all Bo the man n his wife…read morehandles the business In the front work as a team and got my van back on the road appreciate them good buissness they do thanks east valley auto care my referral is to them he a busy man he will get to u as he can

The y fixed my car fast and cheap. Engine sensors and dash light were broken. Always go to them…read more Recommend.

So I bought a 2012 chevy sonic lt from the carhop down the street from this shop. The cars been…read morenothing but a headache. Breaking down on me only 3 weeks of driving it off the lot. Bitterling's auto has been doing their best to figure out why my car will not start as there seems to be an unknown internal issue. Ik Bitterling's team has been communicating with carhop the difficulties n have been doing their part. I recommend this shop due to their efforts, and soon to be, hopefully a return on my vehicle with no more issues.

I would never recommend Bitterling's to anyone after the service I had! They are not professional…read moreand do not give a clear picture of work required. I DROVE my car into Bitterlings, approved $500 worth of work, then got 2 more calls about an additional $200, then $150 worth of work needed. $850 total. When I was told I'd be able to pick my car up, I got another call that a part had FALLEN OFF my engine and it is NO LONGER RUNNING, requiring an additional $1050 worth of work to get it running again, a total of $1900. The car was older and almost at 100k miles so the estimated necessary work total had exceeded the value of the car. They still REQUIRED THAT I PAID the $850, even though this work did nothing to fix the vehicle because it NOW WON'T START. I also, went by the shop on a Saturday (not realizing they were closed for the entire weekend) to find my car parked on their lot with the DOORS UNLOCKED and my personal belongings inside. I was lucky nothing was stolen because they have signs all over their office saying they are not responsible for stolen property - so had anything been stolen, it would have been my responsibility, not theirs for leaving my vehicle unlocked on their unfenced, not secure property while they were closed with no one on site for 63 hours. ---- I am upset with the service here because I feel like I was taken advantage of and price gouged instead of hearing from an experienced mechanic about the extent of the work needed to repair my car. I was never given a full picture of the damage my car had sustained, instead I was told small estimates at separate times totaling to a lot of money that never actually fixed the car. Keep in mind, this car was running when I brought it to them so I basically paid for them to break my car and ask for even more money to fix that. I got multiple calls and estimates throughout the day while they were working on my car: 1st call- I was told I was lucky that I only needed $500 worth of work,  2nd call - thermometer needed to be replaced $200, 3rd call - small repair for oil leak $150. After approving all of this work and the 3rd time I had talked to them, they mentioned that the timing chain was stretched but I was told that it DIDN'T NEED TO BE FIXED and I could pick my car up by the end of the day. As the end of the day approached, I called to ask about picking up my car. She called back to tell me that while THE MECHANIC WAS DRIVING MY CAR OUT FOR PICKUP, THE TIMING CHAIN HAD FALLEN OFF AND NOW THE CAR WILL NOT START! To fix this they estimated an additional $1050 of work ($1,900 total). I said no to the work because I wanted to do some research, as now the total of all the work already approved and required, exceeded the value of the vehicle. Moneeba called me multiple times the day after my car broke asking for a decision on doing the additional work but when I asked for the estimates in writing she could not provide anything in writing. Moneeba said THEY DON'T PROVIDE ESTIMATES IN WRITING therefore, I must write it down myself (which is actually against the law in Washington to not provide written estimates for work over $100). She said she would try to put an invoice together with the work I had approved but it took 2 days to finally get the repairs they had done in writing. Still no written estimate for the work required to get the car running again. When I came in to speak to Moneeba and discuss options, she was defensive and demanding that they had done nothing wrong. The only thing that she did to right the wrongs of her shop (and I doubt she would have had I not requested it) was due to the fact that I could no longer drive my car off the property -  was she didn't charge me to store my car on the lot past the week mark while I tried to sell it. I'd also like to point out that the old owner, Don, no longer owns this auto shop and most of these reviews are for the business he ran. Bitterling's is not accredited by the BBB. Save yourself the hassle and stress I went through and go somewhere else!

I was at the dealership and they gave me a price for services. I put the price in my artificial…read moreintelligence device and it said they were high and so I said where should I look and Cooper's came up they were less expensive. I still didn't want to spend the money but then he said what if I do this for you and the value proposition was so good that I spent a lot of money there and I'm happy that I did and I'm happy with those guys and I checked their yelp reviews before I went in there and they had very few bad reviews and so I thought this is at least pretty Decent happy I went in. I recommend

I call regarding a sound under my truck, the person who help me said bring it on and let's take a…read morelooks at, after realizing it's a simple fix with no hesitation offer to fix it right away, very nice place and I will be coming back for any other service I might need in the future, service is amazing and help me with everything I need it.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)