They explained the process very well. Gave me the worst scenario cost wise, it turned out to cost…read moremuch less. Great work.

Very unprofessional counter staff stopped on Monday morning for approximatecost cost and schedule a…read moretuneup had to get back to me waited or a week left voice mail never did get back to me I wasted a week went to shop down street gave me quote right then brought in 3 days latter all done

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

Today I was in DIRE need to get my breaks & Transmission flush on my KIA. I searched on google &…read morefound Alltek auto repair. I also found great saving on his website. I called Ron he quickly asked what I needed fixed on my car. I explained what the issues we're he Immediately said he could fix the issues & would call for parts right away. I was like really this is too good to be true. Then he confirmed my price.....which was way CHEAPER than what I was quoted the day before. Ron's customer service was amazing! I was in & out like a breeze BEST customers service ever. I would recommend Alltek auto repair to family friends & co-workers. Thanks so much Ron & Mr. Smooth

Ron did an amazing job with my Xterra. I needed an engine swap and he kept me in the loop of…read moreeverything I needed fixed, never gave me a hard time for blowing his phone up asking about my car. The work these guys did is absolutely amazing. Prices are the best I've heard especially for an engine swap. I'd recommend these guys to anyone who needs any auto work done!

A good friend referred this place to us when she heard that we had transmission issues. After…read morewaiting for about a week and a half for an appointment. We got the vehicle there they called us with an update the next day to tell us great news that the vehicle was just low on oil. It's wonderful to have an honest mechanic and I will be reaching out to this shop again, because they could have easily charged us for parts and services not needed. We were pleasantly surprised as a first time customer that they were so honest and respectful.

I WOULD NEVER recommend ABC... I've had my truck in there now 4 times.. twice to be rebuilt and…read morenow my tork converter has metal fragments inside and broke my tork converter housing... I've spoken to everyone that works there and they wont honor their craftsmanship!!!!!!!! LAWSUIT COMING SOON!!!!!!!!!

Told me he wouldnt work on my car if i bought my own parts because "if he's going to work on my…read morecar. He's going to make the money off the parts" rude and condescending Don't recommend

Don't-Complete rip-off. Suspected transmission issues, diagnosis was new PCM. Paid for new one and…read morea week later car had same issue. Went back and was told it was a key fob issue this time. In phone call communications throughout the process I was hung up on twice and had to continuously follow-up on service as he did not have a sense of urgency. Suspect that the PCM part was never replaced and the key fob issue was the problem the whole time. Avoid this shop!

I would 100% recommend bringing your car here. The prices are good, the care my car got felt beyond…read moreworth it. They don't try to jargon at you, friendly service. If you're choosing between the dealership and an independent shop, go here.

Great business for my 3rd Gen 4Runner. Mark knows his stuff, provided a complete safety review and…read moregave his opinion on several items of concern. The previous work that was done (other shops) on the 4Runner had some mistakes, which he pointed out. He then rated the damage or concerns on what needed to be watched or fixed. In the end he didn't need to do the work we thought was needed (a transmission issue), but he was able to earn a new customer by being thorough in his safety check and articulation of problems he found. He did fix a suspension squeak that was driving me nuts! And triaged another one that I can fix or repair.

Cooper Auto Repair in Tacoma is a solid shop. They do an awesome job communicating and keeping you…read moreupdated on your vehicle whenever possible. I also appreciate that they offer pre-purchase inspections for vehicles you're considering buying. Honest, professional, and reliable--these guys are great.

I rarely leave reviews, but the experience I've had here warrants sharing…read more I brought my vehicle in on April 20 at 9:00 AM and was told I would receive an update by mid-week. Prior to that, I had already paid $1,200 at Greg's Japanese Auto for a full diagnostic, which confirmed the issue was a gasket. I shared this information when I dropped off my car. From that point forward, communication was extremely poor. I had to repeatedly call for updates, as promised callbacks were never made. On multiple occasions (April 22-24), I was told someone would follow up by the end of the day, but no one did. When I specifically asked to be contacted directly as the owner, they continued calling my husband instead. Despite already knowing the issue, the shop took over a week just to confirm it again and didn't even order parts until the end of that timeline. Many days--and even entire weeks--went by with zero communication unless I initiated contact. The most concerning issue is the lack of transparency, especially regarding cost. The last quoted price we were given was $6,200, and we were never contacted about any changes to pricing, parts, or services. We have now been told the total is $7,800, which is a significant increase that was never discussed or approved beforehand. At this point, I still have not received my car and am being told it "should" be ready today. I have been without my vehicle for well over a month. This has forced me to cancel plans and rearrange my schedule multiple times, adding unnecessary stress and disruption. Additional concerns include: No proactive updates for long stretches (including May 11-22) Delays in starting work with no clear explanation New issues (such as needing to order a special tool) were never communicated until I followed up Failure to follow direct instructions on who to contact When I spoke to the manager, Matt, I expressed concerns about the lack of communication and was told it would be addressed. Unfortunately, nothing improved. I understand that repairs can take time. What is not acceptable is leaving customers completely in the dark for weeks, requiring them to chase updates, and then presenting a significantly higher bill without prior approval. At minimum, customers should expect: Timely and honest communication Follow-through on promised callbacks Clear authorization for any cost increases Unfortunately, this experience fell far short of those expectations. DO NOT TAKE YOUR CAR HERE FOR ANY REASON!!!

I have a 84 ford p/u that was running rough. Discovered nobody want to work on any over 20 years…read moreold or they charge alot more to look at and work on it. Called Juline at Easy street auto, 8425 pac hwy E Tacoma. She said bring it in we'll take a look at it. Gave me a 15 minute free look by her mechanic, he figured it out right away a vacuum leak from a cap plug. They didnt even charge me. I went down the road picked up the cap and it runs great. Thanks to the guys at easy street. Mike N.

Highly recommend. Pleasant efficient staff…read more Had coolant leak, needed radiator replaced. Great service, good job, fair price. Office staff arranged for ride bc have only 1 car, was a huge help. Very convenient for federal Way. Treats bag when leaving was a fun little touch. Again, highly recommend.

Rick's been fixing my cars for over 20 years, and is bar far in my opinion the best mechanic out…read morethere. I went by his place the other day to have him look at my Dodge Grand Caravan, and he was gone. ='( Sure wish I could find him, because I don't trust any other places to fix my car, and it is making some funny noises. If anyone knows if he is working at a different location, please yelp it.

You may have trouble getting ahold of Rick, but he is the last honest mechanic out there! There is…read moreno waiting room, no receptionist or coffee. There really isn't much of a building there, and it might look a little scary, but Rick does top notch work for a bargain basement price. He's saved me a bunch of times! It helps if you're not in a hurry and can make arrangements in advance. He also doesn't take credit cards. If you want all the services, better go to the dealer and pay $120 per hr. If you're on a budget and have patience, give Rick a chance!

Wanna go to an automotive shop multiple times for the same thing over and over again well this is…read moreyour shop, if you got money to burn and don't mind being down a family car every other month then this is your shop the techs that work here are some of the nicest people I have ever met, I should know I worked with them for a while but when you get looked at shamefully for being a working mother (in this economy you have to be, sorry this isn't the 1940's) get mistreated and taken advantage of never again will I take a car or recommend this shop to any others. The owners are rude and laugh and or judge the very customers that come through there doors and give them business and what's worse is they try to get others in on their jokes and blatant remarks this place is a joke and if you are a MLM customer they are owned by the same people so be warned take your vehicle to any other shop if you are stuck with a Lemon like I was. I caution any and every customer to take head in my words they are not trustworthy can't even tell you how many times a customer has had to get in right after buying from Maple leaf motors cause their temporary bandaid repairs failed I was the one on the phones every time that happened I know your pain and I empathize with you all.

Worst repair shop I have ever been to. Do not buy a car from Maple Leaf Motors and do not take your…read morecar to Lugo's for anything. Owners are dishonest scammers who remove negative Google reviews and sell cars they know are going to fail. They also treat their employees like trash.