Got my car repaired here after getting rear ended, and they did a fantastic job with the repairs. The team was really nice and liked how they keep you well updated on the status of your vehicle. read more

AAA recommended. No customer service, employees touched vehicle without prior authorization, received with more damage, request supervisor callback which was never received, after several attempts the secretary responded for supervisor "Brian said...", unacceptable and do not accept responsibility of damages they caused. TAKE PHOTOS OF EVERYTHING before you drop it off or towed and before you drive off their premises, address everything before you drive off cause they will say it was not them. Shaggy anyone? read more

WARNING TO THE VALLEJO COMMUNITY It has come to my attention after choosing my hometown body shop that they refuse to fix and ERROR Placed by this body shop. BAD BUSINESS PRACTICE. After MULTIPLE VISITS countless errors and grueling communications with management 4 managers over they do not stand by their customers! It is with REGRET and saddened by the BAD BUSINESS practices of this once before staple in VALLEJO that I am REPORTING this HUGE error to the community. I will reach out to the news outlets to ensure the business practices are heard far and loud. The current acting manager (sept 2023) for one is pushy and practices against the clients yes AGAINST NOT FOR, he also files false claims voiding warranties for issues done by their body shop attempting to blame the client by blind siding us with false claims to our insurance so the liability doesn't land on them! He uses a pushy, sarcastic very unprofessional and uncomfortable manner toward a women. for one next Time I will be sure I am not alone as a man addressing a woman in this manner is very disturbing! I returned for the better of 6 visits to show the issue is not corrected better yet the bumper in the area that KLIMISH was responsible for CORRECTING is causing a gap & PAINT CHIP! The acting manager dove UNDER my car away from the area of concern and proceeded to make false accusations against me to turn and file a claim with false information. Mocked me by pointing at obvious rock chip and said "O are you going to BLAME us for this to" Confused and caught completely unaware I noticed he was attempting to make a scene and gesturing that this is my fault. FALSE AGAIN! Do yourself a huge favor... DO NOT TAKE YOUR BELOVED VEHICLE HERE!!!! read more

Klimisch's - ERROR IN BUMBER NOT FIXED BY KLIMISH - Body Shops Near Me - Vallejo, California

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My car recently was involved in an accident and upon dealing with my insurance my choice of service was Klimisch's Vallejo. My car was there for 10 days but in that time I was in a rental car and my day yo day was uninterrupted. While in service I was regularly updated on my parts, paint, having to have it towed to their Benicia facility for work to be done there. They brought it back from there, dealt well with my insurance company and even conveniently took the rent a car back to Enterprise for me! I just picked up my beautiful car and went home! So thank you for the best customer service all around read more

Great experience working with this company! I would recommend them to anyone. Worked with Brian. He kept me completely informed. He stayed late to deliver my vehicle. The work done was excellent!! read more

I brought in my vehicle which was hit and was close to totaled, the front bumper was completely taken off. They made the process easy and kept me informed throughout the whole time of the repair. Gary was really nice and helpful, same with the lady at the front desk, I did not get her name though. Thank you so much for your hard work!!! read more

ZERO STARS. This place should be shut down due to the incompetence of the people who work here. The lack of communication is terrible. The quality of work is horrendous. And the lack of customer service is non existent. This place is a dumpster fire yet they will gladly take ur money and damage ur vehicle and not complete the work as well and expect you to go to the dealer and pay for a diagnostic to confirm that the damage was not them who caused it. They cut the wires to my camera on my car and expected me to pay for it when this was never an issue whatsoever. The camera and liftgate were to never be touched. I brought my car in to have a broken reflector replaced and a side fender to be repaired. Instead they returned my car unfinished and with a damaged camera where they cut the wires. I brought it to the dealer and now I have to pay for something KLIMISCH damaged for no reason. I have contacted 7 on your side about this business and have contacted the BBB as well. of course there is no manager or no one in charge and if you ask for their supervisor they play immature games and refuse to give you any contact information on their supervisor. Garbage business and service. Also they will just keep your car whether it's being worked on or not for weeks on end without giving any update on the status. DO NOT GIVE THEM YOUR BUSINESS. THIS PLACE IS TRASH AND SHOULD NOT BE IN BUSINESS. read more

Klimisch's - The dealer found that they cut the wires to my camera when this was not to be touched. Do not leave ur car with this business - Body Shops Near Me - Vallejo, California

They did a great job with my Prius that required a new hood and bumper. Got it done in just a few days and it looks just like new. Cedrick kept me updated throughout the process and was friendly and courteous. The price was a lot less than 2 other quotes I received around town, which was great. Would definitely use them again. read more

0/5 service 0/5 on repairs O/5 honesty 0/5 integrity 0/5 trust Picked up car after fender repair airbag light on and TPMS was not on when dropped off; according to service representative. Airbag had to be replaced and TPMS sensors. 2nd time picking car up after 4.5 months headliner sagging and new warning lights on dash board for headlights and car caked in dust; refused to take car as this is not condition I dropped it off in. Third time picking up car lights still on dashboard headliner repaired and car washed; drove car home and would not start. Obviously battery was dead from not being run and they jumped it and gave it to me not telling me the issue. 0/5 integrity 0/5honesty 0/5 reliability 0/5 trustworthiness read more

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Absolutely horrible experience. Every time I would be told they were doing something, they would not follow through. It was so bad that my insurance company had to get them on the phone. I ultimately had my car towed from their shop to a different shop to repair my car. By the way, Klimisch took my car apart and would not put it back in the condition they received it in. I would not recommend Klimisch to anybody. If I could give zero stars, I would. Will tell all my friends and family to stay away from Klimisch. #Trash. #nasty work read more

Seems this shop gets one of two reviews, a five or a one. Well, mine was "five" all the way. Klimisch took this job as a transfer from their sister shop, G & C in Benicia. Ryan Skidmore jumped on things, and kept me up to speed with every step (parts ordered, tear down, install, calibration, test drive). If I called for an update, he called back in MINUTES. How often does that happen with ANYTHING in life? Besides great customer relations, the quality of the work was sterling, also. This is my daughter's car, so nothing is more important to me than solid, safe work. Naturally I am not eager to experience another need of Klimisch's services, but should that happen they will be my first call. Again, my experience here was STRICTLY FIVE STARS. read more

Please don't ever take your care to this place. Why AAA recommends this place I have no idea. The person who fixed my car said he did a wheel alignment and lied. He turned around sent us to another place to have it done, the other place could not perform the alignment cuz my tie rods are no good. Now if this place said they did the wheel alignment. How did they miss my tire rods where no good. This place is no good they just did not want do the work that was required for the fact I think they don't no what there doing. read more

I had an appointment to drop off my car for damage repairs on 7/10/2023 scheduled through my Geico Insurance. I show up early Monday the adjuster goes to take a look at my vehicle take pictures and just complain of how much work it will be to fix the car's damages. (Huge Red Flag) But promises to send photos and an estimate to Geico. It has been 5 days and Geico sent me a message that Klimisch's-XD told them I NEVER MADE IT TO MY APPOINTMENT!!! Really Klimisch's-XD if you do not want to work on a car say that but don't lie and say a potential customer did not make it to the appointment. Especially when I checked myself in on your tablet you have on your front counter. Customer service is horrible it took a few minutes before someone even greeted us. After seeing all the other reviews I will never refer or take my car back here again. If I could give this place a zero review I would. read more

The folks here care and are super friendly and helpful. I've brought a number of cars to them for repair over the years and have always been 100 % satisfied. read more

Took my car here after my mom recommended it to me. i had an accident and i could not have went to a better place. From the moment i walked in to drop my car off Lily at the front desk gave such a warm welcome that made me feel like i was at the right place and they would definitely be taking care of my baby. Will(Wilbert Argo) was the man i was in constant contact with in regards to the repairs of my car and he too was so welcoming and knowledgeable and patient. My insurance company is so crapy and lacked the patience and ability to explain how this whole process of going through a shop that was outside of the recommended one but Will was very nice and made sure to text and email and even pick up the phone every time i called. The office is clean and it doesn't take more than 10 minutes for someone to help or even acknowledge you once you step i to the office. If you want QUALITY service which us hard to find now a days please you wont regret coming here. After i picked up my car will even told me to come back for them to shine the other headlight that was opposite of where i was hit in my accident. read more

Klimisch's - Body Shops Near Me - Vallejo, California

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I brought in my car on Feb 19,2024 to fix left side impact collision on my vehicle. They had my car for almost one month (3/18/2024) and they told me 2 weeks at most to fix the vehicle. They keep giving me excuses as to why it wasn't finished yet. When I finally picked up my vehicle, my doors weren't locking/unlocking and my remote start won't work and they were working fine when the vehicle was dropped off at the shop. I went back the following morning and complained the issues, whom I spoke to their manager. I called again a couple days later because I haven't heard anything from them and still haven't heard from them since they told me they will call back for further investigation. They got their money from my insurance and I am still hoping and waiting for them to fix the electrical problem on my vehicle. I am really not happy with whats going on. read more

Honestly super disappointed. Brought my car 4/10/23 and they kept giving me the run around and saying my car would be ready the next day. It wasn't and that went on for a full week. Until my insurance started talking to them and the manager agreed if my car wasn't done the following Monday they would be paying for my rental. Of course, they got it done. But the paint job is TERRIBLE. They sent a photo of what is supposed to be my car's hood and door waiting to be painted and it buffed out. However, when j received my car there is a bunch of little chips on the hood and he told me they are "previous rock marks" and they would have to strip the hood and buff it. But isn't that what they told me they did? To top it off, I had specifically set my broken mask in my center console with it sticking out just a tiny bit. I have photos with dates before I gave them my car. And there should not be ANY reason they needed to go in my center console. When I received my car the mask was sticking out way more than what I put it at, and a $2 bill (which are somewhat rare) is gone. I'm so disappointed and I'm speaking to my insurance about this. Because shame on them. read more

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My daughter sustained very minor damage on her vehicle. We filed a claim with Geico and brought her vehicle to Klimisch's on a Wednesday (2-1-23) as they were a preferred Geico repair facility. The shop promised they would send photos and an estimate to Geico the same day. Well today is Saturday and Geico still has not received anything from Klimisch. They may be holding off on turning in the info to Geico until my daughter commits to them repairing her vehicle. Holding her hostage. Unethical. Today is 2-6-23, Klimisch still hasn't sent photos and estimate to Geico. My daughter personally sent in photos to Geico this date and Geico will prepare an estimate for us in the next 15 minutes I will file a complaint with the Better Business Bureau, Bureau of Automotive Repair and California Department of Insurance. read more

I took my car here to get fixed July 14 The day I got my car back I took my car home and parked it in the garage.. I had not driven it I go out the next day and I see the paint is peeling off so I called them I take my car back in and they say that I must've did something and nicked it because the way it looked that was not the paint peeling off.. I told Them I didn't even drive the car nowhere I drove it from the shop to my home. So I called Geico and mind you this work is supposed to be guaranteed so that was a lie right there .. the work was not Guaranteed. I was not paying another $500 so I called Geico and the adjuster said he saw the picture and he agree with them so at this point I'm done with Geico I would never ever recommend this shop and I don't suggest anyone else take their car there because they are not reliable and they do not stand by their work.. and for Geico I will be searching for another insurance.. I have been with geico about 15 years or more and this is the treatment I received read more

Klimisch's - On the driver door - Body Shops Near Me - Vallejo, California

My daughter's car was rear ended. Insurance sent us here and I must say, they had her car done and ready within one week! We will definitely use them in the future. read more

My insurance sent me to Klimisch's and I will never listen to their recommendation again. They did not replace my front grill, clearly a part of the accident. When I brought my car back they apologized and said they would order the grill and call me the next day. I finally called them after 10 days of waiting and Dustin told me he was sorry he forgot about me. I said I understood, life is crazy these days, he said he would order the grill and it would be there in the next couple of days . I waited another week and have called and left messages for Dustin. No response and my grill has still not been replaced read more

Klimisch's - Holly - Body Shops Near Me - Vallejo, California

POOR WORKMANSHIP!!! NOT COMING BACK AGAIN! Had my 2020 Toyota Corolla fixed the driver side front damage from collision. After the repair, the bumper side kept popping out. Due to COVID19 did not get a chance to return the car until now. The manager (Devon) looked at the bumper and claimed right away that it was NOT under warranty because he saw a scrape on the bottom left bumper. I told him that the bumper was popping out of place even before the scrape but he would not warrant the repair. He was quick to dismiss the issue. POOR CUSTOMER SERVICE AND POOR WORKMANSHIP!!! NOT COMING BACK!!! read more

Given by the YELP reviews I should've avoided this place but Geico referred them after i had a Collison, needless to say , I will never return. I was given a vehicle ready date 4 times and each time there was a a problem as to why I couldn't get my car. Every time I would call the person who was looking after the vehicle, they would have the receptionist pass on a message because apparently he was too busy to answer my call which I knew wasn't true. Had me on hold for 20 minutes to find the person and I had to call back. The first day i drop the vehicle off, the techs were arguing and cussing each other out so loud the customers in the waiting area could hear. Had me waiting 20-30 minutes for a porter to drop me off at my house because they were "looking" for him. This place is EXTREMELY UNPROFESSIONAL . DO NOT GO HERE ! read more

I brought my car to Klimisch's body shop to have the front of my car repainted because of the rock chips, we took pictures of all the chips and sent them to my claim adjuster for approval, what I didn't know at this time was that Klimisch's body shop had changed ownership went from a family business to a corporate business there is a different management team inside the company now, Manager I personally delt with is DEVAUGHN HARRIS it became a very unprofessional experience during the time that my car was there for a week Mr.Harris did not communicate with me at all about the progress of my car I was either calling or driving out to Klimisch's body shop to find out when my car would be ready, DEVAUGHN an excuse each time I came by to see when my car would be ready, My car still has rock chips in the hood my rear car door was supposed to be painted as well never got done, I had all four rims resurfaced on my car and DEVAUGHN told me that I needed new tires, they took the rims off the tires he called and told me I needed new tires I bought 4 new tires and took them to Klimisch's and when I got there I found out I didn't need 4 new tires I only needed one new tire, he couldn't explain why he told me that... Also when I got my rims back my personal chrome caps were gone off my rims that I bought from my dealership... DEVAUGHN Oh I didn't know read more

I never take my wrecks to any collision repair shop except Klimisch. I trust them a lot when it comes to collision repair. They work good and fast. read more

HORRIBLE SERVICE!!! I brought my car here to do a some what simple repair and they told me the car was going to be ready in a week but in reality they gave me my car back 2 months later!!! when I brought in my car it had a full tank, when I got it back it turned off before I could reach a gas station! I will never return here. read more

I want to share my great experience with everyone. This place is honestly the best Auto body place I've ever had to deal with. Some lady had hit my car so I had to deal with her Insurance so they gave me a list of a few different shops to chose from and Klimisch was the first one I called. Im glad they answered. The receptionist was out on lunch but Jay had answered the phone. He was very helpful and very informative of the process. It helped ease my mind from me having to get a rental and all of that. From when I had my appointment for the estimate and when they were finished with my car, Jay kept me up to date every step of the way it was so reassuring knowing what's going on and they just don't put you on the back burner. They also gave me a ride to the rental car place to pick up the rental and when I came to pick up my car I was able to just leave the rental there and they took care of it. I am so happy I chose them, I also liked that I didn't have to talk to a whole bunch of different people if I had questions no matter how small my questions where, Jay helped me every step of the way. Thank you to Jay and also thank you to the lady that was so helpful and gave me a ride to Enterprise and also the receptionist for being so nice. Everyone was super nice it was comforting knowing my car was in great hands. I definitely will recommend this place to everyone I know. read more

The drive was worth it! I know there are many repair shops in FF, and they can get the repair done. I was fortunate to not only see the repair to my sons car but also another. It made my choice easy to take it down to their Vallejo shop. The bonus was not only the excellent results it was the service from the front desk and the follow-up from the management and owners. Not just a number when you deal with this team. Thanks for all you guys do. John A. read more

I am extremely disappointed with the level of discourtesy and unprofessionalism from the new staff at Klimsch. I recently found out from Connie Klimisch, the previous owner, that they sold the business and it's now under new management. My family of five has been taking our cars for repairs at Klimisch since early 2000. Under the supervision of Dennis and Connie, we had no complaints about Klimisch's. Connie herself helped us every time we were there, and they and their staff treated us with awesome service that always went beyond our expectations. My car was rear ended last year January 2021. I took the car to Klimisch's and they replaced the rear bumper. After a week, I notice a warp in the center of the upper part of the bumper. I brought it back to Klimisch's, where one of the technicians, Danny, checked it out and advised it was manufacturer's error. They fixed my car within a week, at no charge and with much apology, which I sincerely appreciated. When I was cleaning my car earlier this month, I noticed the warp is back in the exact same spot on my rear bumper. I immediately reached out to Connie Klimisch via email, and that's how I first found out that she and Dennis no longer own Klimisch's. We were sad to discover they are no longer the owners, as as they had treated us fairly, amicably and respectfully for many years, and their work on our vehicles was top-notch. Only because my family and I have been loyal Klimisch's customers did I decide to give the new owners a try, although I was a bit hesitant, especially knowing it was no longer a family-owned business, but a corporate one. I called and spoke with David to schedule time to have them at look my car. David said he would refer my concerns to his manager Devaughn, and asked me to bring the car and paperwork to help research the repair. I came in and was greeted by welcoming receptionist. She was very helpful. She mentioned Devaughn her general manager is out picking up parts. He'll be back in half hour. In the meantime a supervisor came out to help me. From the minute he came out of the office I knew something is wrong. His body language and tone of voice was not welcoming at all. He did not say hello or introduced himself he simply asked "Where's your car?" I lead him outside to my car. I pointed the warped area of the bumper in exact same place as last years. He then proceeded to point old nicks on the right upper right rear brake lights that is too far from from the warping. He kept pointing what he called "damage" he also called on the left side of the bumper. He then made an assumption that due to all the other "damages" that's present in the car "this could be the cause of the warping and this is not covered by the warranty" I was deeply disappointed and frustrated with his assumption. He did not research nor looked at my old file regarding the original warping. Danny the technician mentioned it was the manufacturers error. There's obvious reasons why the bumper warped last year when they first fixed it. The bumper is not up to standard. Klimisch has a lifetime warranty in their workmanship. He came to a conclusion and said "This warranty is voided due to damages in the car." The supervisor kept pointing at the damages and kept going around the main (warping of center bumper) same issue as last year I bought my car. My family and I will no longer be using the services of this new business. read more

Outstanding service! Had some body work to be done, couldn't be happier with the work! Klimisch's went above and beyond expectations on my 2016 Tahoe! Even detailed the inside for me! read more

My husband and I brought my car into Klimisch auto-body for repair after my car had been hit. My husband had great work done by this family owned business years ago and our insurance didn't recommend them, but he was sure they would do great work. He was correct I picked up my car this morning and the work was great and I'm very happy with the service and updates given by Connie as my car was being fixed! Thanks for the great service and we will be sure to recommend you to anyone who needs auto body work in the future. read more

I brought my Honda in for some body work and they did a Super job. All in all they fixed it and it came out brand new and you couldn't even tell. They couldn't beat the price of after market glass replacement so I had to hire another company to do that. No discounts or coupons provided was the reason for not getting a 5th star. They Merged with their other business Klimisch's I read more

Total class act here. From the time I drove up with my car and it's issues, to the time I drove back to get my totally clean, fixed car I was impressed. They do what they say they are going to do in the time they say they are going to do it. You get your car back in tip-top shape and they go the extra mile for you. Bring your car here if you have high standards and if you don't have high standards bring it here to raise them to how you should be treated. Cheerful, professional, accessible, family owned, clean and very organized. You deserve to be treated this well. read more

took my car here to get the damage fixed after an accident. ended up leaving w. ruined items, and a small dent in a door they were supposed to had replaced. Before leaving my car Jay specifically told me i didn't need to remove anything from my trunk because they didn't need to do any work there. fine... i didn't need anything in my trunk for the next few days. but when i got my car back i opened my trunk and everything is now under my spare tire. like why? my spare was underneath the cover where my spare was supposed to be when i left it... now why is it on top of my belongings? when i talked to Jay he said they had to use my spare all of a sudden... ok. but that doesn't explain why yall didn't put my tire back where it was instead of on top of my stuff. Not only that, the door that was supposed to be replaced has a small ding in it. how? then their supervisor Devaughn doesn't answer the phone, nor does he call back after you leave a message w. the receptionist when she says "he's on a call" read more

Rob is the best, great fast service! Perfect! read more

Klimisch's is the best body repair shop. When they finished the repair, I was fully satisfied seeing that our car looks like brand new. Excellent!!! Thanks to Connie, Rachael, Mandy, Wil and all the staff. Another excellent customer service we received from them. There's no place like Klimisch's. 21st Century/Farmers Insurance recommended the BEST. read more

My car got totaled but they really DO take care of you. Bill was the name of the guy who did an estimate on my car and he was really good in communicating to me everything from the very start. He was very helpful and he answered all of my questions and concerns and told me what to expect from the insurance company. A+ for their customer service and honesty. Although I pray that I wont need to go to a body shop in the future I'm pretty sure I am going to reccomend them to everyone that I know! read more

Excellent service!!! I had to get my brand new car fixed due to a crazy lady on her phone!!! My car looks like it did the day I bought it, 4 months ago!!! I wanted to thank Connie for going out of her way to help me pick up my car. and I also wanted to thank ROBERT for the perfect job he did on my car. You went way above and beyond to make sure it looked new again. Thank you!!! I'm so happy I brought my car here. I will be recommending this place to everyone I know that needs work done on their car's. Thank you again!!!! read more

Today I took my Genesis in to get an estimate for my bumper. Jay looked at it and gave me two option. Since I wanted to pay out of pocket a temporary fix was my best option for the time being. He had a tech named Luis take a look and he determined that he could make the repairs in a couple of minutes. Sure enough it was completed and I'm a very satisfied customer. What's better it was done at no cost. It's good to know that people lending a helping hand still exist in the world today. read more

Did a great job on my car. They did 2 seperate claims for me both sides of my car. Very friendly and professional. Dealt with my insurance directly so I didn't have to which took a lot of stress off me. 5 stars and 2 thumbs up. read more