I recently had a watering system installed by Aqua System…read more Jim came out to look and he was not only professional, but also very informative and outlined my options and what the process would entail. I received a quote within a day. I was also having sod placed at the same time and Jim worked effectively with those landscapers so that they could coordinate their efforts. Plumbers came to my house to run a pipe outside. They were very accommodating with scheduling and the process was seamless. The installation was scheduled. The team was on time and installed the necessary heads. There were several things that needed to be adjusted which they promptly did within a day or 2. The foreman, Anthony, was professional and a pleasure to work with. Overall, the whole process was efficient with superb professionalism, and with very pleasant people. I look forward to seeing how well it works next Spring. If the functionality parallels the customer service, I am sure to be very satisfied.

I've had the water system for many years. The past 2 years the quality of customer service has…read moredeteriorated. Today was the last straw. I attempted to schedule salt delivery June 15. It was scheduled for today, June 24. The delivery schedule was from 8 a.m. to 5p.m. A nine hour window for service. Text and calls went unanswered to get a time frame. At 4 pm I contracted with another company for future salt delivery. I don't know if the aqua systems sold, they grew too fast, what happened but it is disappointing. Clearly providing good customer service is no longer a priority. I do not recommend.

I fully trust and appreciate the Aqua System company. I am compelled to leave a review after…read moreseeing their people work on a problem we had with silicon resin beads filtering into our water supply from our soft water system. Understand, our system had NEVER been serviced since it was installed decades ago. After talking with the people in the store, I tried to replace the resin bed myself. With no skills of this kind, I pestered the employees over and over again before I made the exchange for a new resin bed. They were fully interested in solving my problem and took a model system apart in front of me several times before I had the courage to try it on my own at home. Through the many demonstrations, the team members never once let me see any sign of disgust or aggravation with my incompetence. I don't know how they kept from rolling their eyes. I eventually scheduled a service call due to a possible problem with the replaced resin bed. Eventually, we had to have a second service call before the problem was corrected. After all of that, I received a call from Jon, the Greenwood store manager, the morning after the system was fixed. The technician that had been at our house the day before had explained that the need for the service call was possibly due to a fault with the replacement resin bed. The company is not charging us for the service calls. This is not the kind of service that I am used to seeing in our world any longer. This company is in the business of making happy customers. I love my water!

After moving to a new house, I was horrified at my water quality. The search for a good water…read moresoftener company began and I quickly chose Aqua Systems. I was overwhelmed with the idea of such a big purchase but the company explained all of their price options, their rental program, and a rent to buy program. They made it so easy and affordable. They quickly came out for the installation and I haven't had any problems since. My water quality is SO much better now. I'm very happy with my choice to use Aqua Systems!

Customer service has been great! When you call and have questions, you actually get a great…read moreresponse time and someone to assist you without trying to upsell you to more than what you need. Personable staff and helpful!

Called 12 times. Reached a person only the first time, who immediately sent me to 'service', which…read morewas appropriate. However, no answer, then option to 'press 2 and leave a message'. However, it didn't shift and simply hung up. Repeated calls to all 3 Indianapolis area stores sent me to menu options. Never reached another person nor ever able to leave message for callback. Unfortunately I purchased a home with an Aqua Systems softener. It has an issue which resolves with bypassing the unit. But since I cannnot reach anyone over the course of several hours and 12 calls, addressing the issue on this softener won't be happening, and I'll have another brand installed. Likely EcoWater, but definitely not anything associated with Aqua Systems. Called Indy Soft Water, immediate answer and they are sending a technician to evaluate my system as well as install another system today, should I choose that route.

The Boone County Culligan is just a pleasure to do business with. Their service is beyond compare…read moreand their prices are very reasonable! I have a Culligan softener and filtration system that I am happy with. I know that if I need anything, they will service it quickly. But I anticipate needing them only for filter changes (I don't want to do it, but they will show you how.) because they hook everything up right the first time!

We've had our softener for 20 years and Culligan has been delivering salt for 20 years as well…read more It's needed serviced a couple of times and Culligan has always been very efficient in getting right out and getting the problem fixed for a minimal cost. I couldn't be more happy.

Very happy with my service! The company was able to schedule me for next-day air duct cleaning,…read moretechnicians showed up on time and completed the service within two hours. Sam was great and very courteous! Would definitely call again.

My workplace hired this company for duct cleaning. We have been getting our ducts cleaned every 2…read moreyears for a decade now and this is by far the best job we've had done. There were 3 men that showed for the entire week. One who worked the equipment in the ceiling, one who worked the equipment on the ground and a younger man who went behind and cleaned the vents and returns. From my perspective, this is the most thorough any company has cleaned our vents. Not only did they vacuum out the ducts, they covered the vents prior, so debris would not come flying out and make a mess (which no other company had done). Then they followed with vacuuming the exterior of the exhaust vents and then used a spray cleaner to clean the exterior of all the vents and returns. They may have even done more, but being a commercial job, I didn't follow them around and see all that they did. I also did not have any personal interaction with them. But I can say, the vents in our 35 year old building have never been cleaner, and they didn't make a mess while doing their job either. Even though they may seem higher priced than other companies, you definitely get what you pay for. And Alpine does an excellent job! Definitely hire Alpine for your residential and commercial needs.

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!

Awesome service and so courteous. My super heroes Bobby did it again they saved us on our basement…read morefloor. Our water heater was leaking on the bottom and we needed it replaced. It has been leaking since Friday when the storm came in. My 92 year old thought she seen a little water on the floor. Oh my gosh it wasn't a little we had 4+ inches and increasing. We are so blessed to have called my super heroes at Pristine and spoke to Macee oh she is awesome . Shortly I got another call and they were sending out Bobby with the 40 gallon water heater. We are so grateful and thankful to Ron that this was made possible. Pristine is the BEST and the super heroes that work together makes this a fantastic company. Pristine Plumbing company is the Best, they treat you like family. And they hire the Best super heroes around. Thank you all so much for all your hard work. You all are a blessing! Our neighbors here in the neighborhood have called Pristine Plumbing. Great work getting done you call the Best super heroes. :-)

They quickly came for an emergency floor drain plug finding the time to come. They removed a big…read morepiece of tree route. Great job and low price.

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

WOW! Easy scheduling! Great communication from Jeremy leading up to my appointment time! Dylan…read moreand Vance were very friendly and professional! Dylan was extremely knowledgeable about everything I needed and answered all my questions! He didn't try to sell me something I didn't need! I would highly recommend! I think they have great integrity!

Jeremy and his team installed a new water softener, a new toilet, and replaced the broken trim on…read moremy shower. The shower trim job turned out to be FAR more complicated that originally anticipated. The former owners had literally drilled through the pipes in an attempt to get incompatible pieces to work, and the pipes were in bad condition due to excessive mineral scale. Jeremy went above and beyond, replacing the full shower line while only charging me to replace the valve. The water softener he sold me, while not cheap, is a top quality, commercial-grade product. He is a true professional who clearly takes pride in his craft and supplies only superior parts to customers. I would be happy to hire Jeremy and his team again, and he quickly fixed a few small issues with the job at no added cost. I highly recommend Advocate, and they will definitely be my go-to for all plumbing needs.