They need to train their staff on customer service. Wasn't treated like they wanted to see me…read moreagain. Not engaging at all Not enough attention to details. It felt rushed Not enough time spent on my feet. I'm there to relax and get self care. Not rushed to get out of their chair No menu of services was given to choose my pedicure The lady I had seemed new and inexperienced.

Been to almost every salon in Hilo and this place was my favorite! Friendly service, fun…read moreatmosphere, clean and diligent. Sing if you're brave

Finally found a nail salon that didn't charge us more than what we asked. Thank you Quincy and…read moreMaile we will be back again.

I was given a gift certificate and realized it was expired for only a week and they didn't allow me…read moreto use it. I can see if it was 6 months over, but only one week!!! People do forget, especially if it's not a service you use frequently. Poor customer service.

I was visiting town and called for an appointment for a pediicure and gel manicure. The stylist was…read moremeticulous and did an exceptional job! My hands and nail beds are pretty beat up from an outdoor lifestyle and a tendency toward hangnails. I don't think my nails have ever looked better!

Disappointed with my experience here :/ came in for a pedicure and an acrylic set. Their menu says…read morea mani + pedi service is $55. I only got a pedi but they still charged me $55. Their menu says an acrylic full set is $35+. I got the most basic set you can ask for (clear tips, clear gel polish) but they charged me $55 for that too? It hasn't even been 5 days and the sides are lifting + it already looks like I need a fill. She really took her time with me too so I had high hopes. But sadly I won't be back ):

My fiancée and I got the most amazing and relaxing pedicures. We opted for no polish and was given…read morea longer massage ‼ We are definitely coming back for monthly treatments ‼ We highly recommend Dream Spa‼

very happy with how these turned out! i got a gel manicure and i loveeee them! very nice people and…read moreshe made sure the design on each of my nails was satisfactory before curing each finger :)

Makamae is my go to for my monthly gel pedicures! Been going to her for almost a year now and no…read morecomplaints!

Redemption! After having a very disappointing experience…read morewith a tech whose day day I had ruined simply because I showed up for my scheduled appointment, I scheduled an appointment with Micole. Not only did she do an amazing job on my nails (hard gel), she was engaging and friendly! The attached photos are about 10 days after Micole did my nails. You can tell when someone cares about their work; Micole is a perfectionist!

This is for the one next to Starbucks :) I haven't treated myself since before the pandemic, and…read morethis is the place my sister in law goes all time, so I decided to give it a try and take my mom. I'm so glad we did! We didn't feel rushed and had a very enjoyable time. The techs wore gloves and masks, and even wiped down everything (including chairs) between customers. My mom wanted a French ombré with gel, but the nail tech told my mom she wasn't that comfortable doing that (which we really appreciated her honesty and help) so they improvised and my mom loved what they did! For me I got a basic gel mani and a regular pedi lol. I felt like my techs were very attentive and kind, and it was nice to treat ourselves. This is now my go to place, plus they didn't price gouge us like some other places

Went in for a wax the employee burned me very badly in several places, DO NOT GET WAXED HERE the…read moretable was not even sanitized down before I went on it.

So I'm giving a 4 because the shop is definitely older and their were a lot of nats flying around…read more Both ladies that worked their were very nice and thanked me for choosing them to get my nails done. Pedicure was basic and good. I also got a full set, not the best not the worse. I really like my nails they look good at a distance but if you look closer you can see minor issues like unevenness and shape. But the prices are amazing so the minor issues and the amazing prices would definitely go back. I've paid way more at other places and absolutely hated my nails so to pay only $78 for pedicure and full set to really like it, I'd say is a win and also for the great service. Both ladies who I believe are the owners were really great.

Didn't honor an appointment time. We sat for over 45 minutes. Started another walk in before us at…read moreour set appointment time and ignores us while sitting in pedi chair. Can do better.

I've been coming here for a while and get a Deluxe Pedi with Anna. She does a fantastic job! Very…read morehappy! Highly recommend.

Super friendly, clean salon. I love Paula for pedicures. She's does a great job and a great…read moremassage! Roxy is the best!