I bought a used car from them and cannot be more pleased with the quality of the vehicle, the…read moreservice, and the willingness to be helpful of everyone I dealt with. The pricing was very fair as well. I can only give them the highest recommendation. I would not hesitate for a second to purchase another vehicle from Hill's.

Customer service there is good but don't let that fool you. They sold me a car that absolutely had…read moreNO air conditioning whatsoever. I did buy it in the winter which is understandable but I called the owner to try and figure it out and he stated that he tested it in the garage (during the winter). So I don't think that would be an accurate testing plus to add onto that, make sure that you can get the AC warranty if you decide to come here (don't recommend doing so anyway). Yea I did get the warranty and I thought the ac was a part of it and guess what IT WASNT. I'm thankful for the car but they could've done better ways that I wouldn't have to go through hoops trying to figure out why and how they didn't notice it in the first place. I'm genuinely upset because this could've been avoided if they would inspect their vehicles better. But that's just me I guess.

I had a very uncomfortable experience at Dave White Chevrolet's service department. The area isn't…read moreclearly marked, which made it confusing to even figure out where to go. While I was still sitting in my car trying to figure out the entrance, a female employee stood nearby staring at me with a judgmental, unwelcoming expression. Instead of approaching to help or even offering a simple greeting, she just continued to stare. When I finally asked where to go, she pointed toward a door with a scowl and no professionalism whatsoever. Customer service should start the moment a customer arrives--even before they walk through the door. A little courtesy and basic kindness would go a long way, but unfortunately that was completely lacking here. This left a very negative first impression. When I did walk in- she had another female standing behind her with her hands in her pocket, almost in a bullying stance. try unpleasant group of people.

I went to automotive because I was told that somebody who sells cars there would take care of me…read moreand make sure that I wasn't screwed over. At the time I was driving a car that was a death trap. I didn't have a lot to put down, but I did say how much I was putting down. I'm sitting there talking to the salesman and next thing I know I'm being asked if I can afford $400 which I said yes then it went to five and I said maybe and then it went $600. I was very uneasy because I knew I probably couldn't make the but I said I could probably make it work. Now mind you I have not been shown a car. I told them that I could afford a $10,000 car that was my budget. At the moment that this was happening to me I didn't think about any of this, by the time we were done I was talking to the Financial guy I forgot his name, who was talking to me about what I was getting for my car, blah blah blah and how much my payment would be. Which was way too much. I'm told this new car that was only a couple years old very low miles, I become excited. At the moment, I was OK with it after making payments on it for four months, I started drowning in debt. Borrowing from here borrowing from there. . The problem I have here is not once was I shown a car. Not once was I asked what kind of a car I was interested in. Now I'm not stupid and I'm usually typically knowing what's going on. But this place totally took advantage of me. I would never tell anybody to go there. I have told four people I have talked to not to go there because unless you have a man with you, they will totally take advantage of you. Do not trust this company.

just now Came in to see if they are a good fit for us. I saw…read morethe Brady Bunch Two Add Page on the home front Magazine! Marketing does work this is why we contacted Megan Lamkin. Megan replied to my message and request, made a connection and I got ahold of Cameron Hofbauer in service. Spoke with Cameron and communicated via email initially and made an appointment. We arrived at the dealership (which has been recently purchased by a new owner, and is under new management too) punctually and was immediately assisted and taken care of. We are looking to purchase a new all electrical vehicle but I've yet to hear back from our sales representative that Megan introduced us too. I emailed Branden O'Hara the same day requesting the names of restaurants in the area that he has recommended to my husband and I at the time of our introduction. Did not hear back from him, I saw him later in on the same day and mentioned to him that I had emailed him. He replied that he got busy, totally understand, no rush I told him. Maybe I went to Spam. He said he will reply and check it out. Two days gone by now still no reply. No problem just a little disappointed bc we do want to work with him. I emailed Cameron thanking for everything he replied quickly and even mentioned that my husband was easy and clear to communicate with and great attitude. I agree. We Will give it another few days for Sales representative to get back with us. We understand that life happens and days get busy, however nurturing the new relationships are very important to follow up with. I am not expecting him to drop everything, but acknowledgement and or just a reply communication that email was received would be greatly appreciated. I know I am in Sales and have been in Sales all my life. Also, there is this lady by the name Carry, another sales representative I met that day was very sweet and so was Caleb Verlinde. Caleb Verlinde was extra helpful and greeted me on the way into the front of the dealership and went to look for Megan, since we had not met face to face yet. Overall I am giving it a 5 Five Star because they all work well synchronized and they made us feel welcomed and at home. I would ask that this is taken in your consideration as a learning experience to further expand their new leads and follow ups. We appreciate each and everyone and we hope this dealership continues to thrive and expand the opportunities for all staff. Thank you. Cameron has great clear communicating skills and we had a good experience on our initial visit. I highly recommend them. Thank you to all the mechanics and service representatives that assisted us on the diagnostics and recommendations.

When you buy a brand new almost $100000 truck and they can't even throw in a ball for a gooseneck!…read moreThey told us to go on Amazon to get the cover and running boards ! Les Stanford was going to throw in all these items. The only reason we bought there they were the only one that had this truck we wanted. They did not try they knew that we were looking for the perfect truck and they had it ! Brendon could have tried harder but never returned our calls after he had his sale and the new car sales manager and him I was told were on vacation! They have lost our future business.

I bought a new 2021 Toyota Venza from this dealership and Sheena the salesperson made the…read moreexperience wonderful. love the car and I always do my service here as well. I have been so impressed! Not only are they thorough and friendly, they are also honest. I never feel like I am being pushed for extra service and they even do a video walk through of the service process and send it to me. I am now looking at buying a new EV here and test drove an option without feeling huge pressure. Car purchases are already hard and high stakes. I appreciate how the team here really takes care of customers. If you want a great experience, work with Sheena!

Thank you Ian Rosentreter, Sales Manager, for helping my husband and I with our lease return…read more He was patient, caring and he assisted us with the entire initiation and completed the return for our vehicle. We originally got the vehicle at Land Rover of Frisco in Frisco Texas. Your excellent customer service and assistance will always be appreciated.

I would not recommend purchasing a vehicle from here. My husband purchase a used 2019 Impala from…read morethis dealership at the beginning of the month and, within 30 days, we were informed that the catalytic converter needs to be replaced. They knew we were purchasing this vehicle and bringing it back to Pennsylvania (where vehicle inspections are mandatory to make the vehicle legal). They did not disclose any issues with the vehicle either. Upon contacting them, they are not willing to fix the vehicle nor contribute any money towards the $2k cost to fix. Horrible experience and shady business practices.

Sheisty... this is the word I would use.. We understand the used car market is hot and we know that…read morewe had been looking for this particular car for some time, so the "no debating" over the price I can understand... but we went on Black Friday and definitely expected some sort of special deals and some festive customer service. Unfortunately our salesman had other ideas and had nothing to offer us, eventho the vehicle was a good $2K overpriced. No discount on service contract, no undercoating to throw in for making the 90min drive. He actually said they do not prefer cash offers because then he won't get his "lender kickbacks" from their "corporate relationship". I asked to speak to a manager but got the finance guy instead, who again said no budging on the price and nothing else to offer. He then informs me that they have already gotten the loan approved on the full price plus tax, title and plates! We did not authorize the dealership to request an auto loan and had already secured our rates directly with our lender because we needed to pay off our other auto loan and roll that into the new one to have only one payment. The finance guy assured me they could do that (roll in the old loan w/o a trade in) and he would take my cash deposit on a credit card in house so we could leave with the car. They took the $2k cash deposit on a credit card, approved my payoff amount for the previous loan and reduced my monthly payments by $20 which seemed like something since I was getting no discounts or service or anything. They gave us 2 logo key chains for our 2 fobs. Then I call the credit union on Monday to find out why I have 2 auto loans and 2 payments expected in Dec!

I was incredibly excited to get my first Cadillac. But my salesman, who i had purchased numerous…read morevehicles from, misrepresented the vehicle to me. When I took the vehicle in approximately two weeks later telling him I couldn't get the Cadillac Camera System to work, he took my keys, went outside to check out my vehicle, came back in about ten minutes later, tossed the keys at me, advised me that the vehicle didn't have the camera system and WALKED AWAY. As far as I am concerned, this is FRAUD. Every time I talked to him about the vehicle, he told me how much I would love the camera system. He described it in detail. I am exceedingly upset. When I complained to the dealership owner, his attitude was pretty much "too bad". If I had known that the vehicle did NOT have this feature, I would NOT have bought it. I would have waited until the dealership found a vehicle that met my requirements.

Both sales and service are not trustworthy. Found a beautiful Chevy Trail Boss listed in their…read morewebsite that we were interested in purchasing so I sent a request for more info. Received an immediate response from sales that I could take a look at the vehicle, but they couldn't sell it yet as there was a recall on an airbag and they didn't know when it would be replaced, maybe a month or a year. Thought it was odd that it would have even been listed, but we had purchased a truck from them previously and had a good experience. I replied back I wasn't interested as it could not be purchased and we were needing something immediately. I began receiving a ridiculous amount of emails from their salesman and managers. So many in fact, I had to block them. I was irritated they would pester a client that way, but didn't think too much more than that. A month later the new vehicle we purchased (2 hours north of where we live) has an abs & check engine light come on simultaneously. Luckily we purchased a bumper to bumper warranty. Made an appointment with Greg Bell Service, explained the issue and let them know about the warranty we had. Dropped off vehicle and husband started getting calls immediately that it would be almost 2000.00 for a fuel injector. My husband once again told them we have a warranty that covers everything, but he was told it was expired which it was definitely not it's 48 months. Finally "the folder" with our warranty info was "located" so they understood there was no charge to us. My husband then got a voicemail stating that he needed to contact the company the warranty was through as they had an old phone number and Greg bell would not receive their check until it was corrected. Thought it was odd as the work was not still not complete but they were very worried about their check. I immediately called the warranty company and updated my husband's phone number, which I was told wasn't an issue at all, and no one could figure out the phone number that Greg bell said they had on file. Truck was supposed to be ready July 16th. Never heard a peep from Greg Bell. My husband called to find out what time the truck would be ready as that was the promised day. He was informed someone "forgot" to include the part in their shipment for the day and maybe Thursday. No apology, no mention of telling the manufacture to overnight the part due to their neglect, nothing! They weren't even going to call to let us know of the delay, but they can call to make sure a phone number (they had incorrectly) could get updated so they can get their check faster. So Thursday rolls around, big shocker no communication from Greg Bell. Husband calls, no part again but maybe Friday.... Friday rolls around, guess where I'm going with this... yes, no word from Greg Bell. Had to call again and got another lame excuse, someone else dropped the ball. Here it is now Monday, they claim they have the part but don't know if it will get finished today yet. These people are a joke! Don't waste your time! I should've had realized they were scammers when I had to block their sales team from harassing me. It's a shame as we really had a great experience when we purchased a vehicle previously, however we will never do business was with these clowns for sales or service after this. A 2 -4 hour job has taken 6 days and we do t have our truck back yet?! Update; after confirming they received the mysterious part they have been waiting for yesterday it's been more than 24 hours and truck still isn't ready! Unreliable and very untrustworthy

Can I give you guys 10 stars? The BEST car buying experience I have I EVER had. Period. Everyone is…read moresuper friendly; they treat you like family, and work hard to get you financed (my credit is less than stellar, to put it mildly). I never felt like I was being sold, which is unlike every other dealership I have ever purchased a vehicle from. I wanted to hug everyone there; the experience was THAT great. Don and Hayley are the BEST, and I cannot thank you enough for such an awesome experience. Thank you for all that you did...you are truly THE BEST.

Got approved for my first car finally. Lots of different places denied me for the last three years…read morecame to Mighty Motors and Ross Gregory got me approved. Bought two cars and a payment plan that works for me. Thank you Ross and Mighty Motors.