It should not take 30 minutes in the drive-thru to get soup and bread. The workers were in slow motion.

I used to love Kneaders in Provo -- but the last few times I've gone there I swear I got yesterday's sandwich. today unordered a French Dip -- the baguette was harder than a rock -- for $10. even dipping iin the au juice it didn't soften up -- . we people who get take out deserve the same cood you serve inside. We pay the same probe! ‍. I'm headed to jersey mikes -- I'm starving. I'm through giving Kneaders chances. it's not near the place it used to be. read more

I really love that we have Kneadets in Utah County! And two in Provo! Fantastic sandwiches and salads. My fav is the Turkey Cranberry on a croissant! Always enjoy their pastries. The tarts! Yum! And seasonal decor items are fun to shop for there. read more

Rude service from register, food came cold after waiting thirty minutes. Bad experience and I know other kneaders are better

Really disappointed with the French toast. The syrup smelled and tasted like it was expired milk. We have eaten at other locations in the past and the taste of the syrup is not supposed to taste like that. read more

Kneaders Bakery & Cafe - Probably expired syrup - Sandwiches Near Me - Provo, Utah

The website is a struggle. I ordered lunch on their website for our company meeting. After selecting all of the meals and customizations I went to the checkout and then the errors started happening. They were out of focaccia bread and ranch dressing. So you have to go back to every item and adjust it. Ordering took well over 20 minutes. Pickup time and actually getting food time differed by over a hour. read more

Great sandwiches. Very tasty breads. The desserts looked delicious. Will have to try next time.

Not as good as usual. Lots of boxes and flies inside. Sticky floors. This is a smaller restaurant with too many tables crowded together. I usually do drive-thru. Most in our group complained that there was only one slice of bacon on their sandwich and a few slices of avocado. But the food was good with large portions. They had bread samples with fresh raspberry jam. I like that they have seasonal desserts and gifts. read more

This place is ridiculous. It is dirty and super busy with limited staff and terrible customer service. I asked for an ice tea and literally got a cup full of tea with no ice and then the cashier would not dump it out and put ice in it. She looked at me and said "sorry I forgot ice." I then asked for the WiFi and she says "um I don't know do we have WiFi" then another staff member who is serving and touching food and also cleaning the floor with no gloves says "no we don't have that ever." Here is the picture of the no ice in tea cup and horrible sandwich. Will not be returning or encouraging and progressional who needs WiFi to do their job to come and eat here. Thanks for making up my mind about this place. read more

Kneaders Bakery & Cafe - Sandwiches Near Me - Provo, Utah

Clean, warm, cozy atmosphere. However, the young woman did not know how to describe the size of a cookie-- How about 4", 5"? Hand gestures & shrugs do not work. The eclairs we bought tasted like someone put garlic powder into the batter instead of sugar. Nasty. We'd have gone back, but they'd closed by the time we discovered this. Worst eclairs we've Ever, Ever had! Oh-- the blatant tipping war with signs "Who is a better tipper: men or women?" & two cups for cash completely turned off my super-tipping husband. (He tipped $10 earlier today at Zubs Subs/Springville on a $12 bill.) Try smiling, greeting people, pretending you give a fig, & Maybe people will tip generously on their own. We don't need a silly gimmick. read more

Avocado SaladBread Bowl SoupsChicken and Pesto SandwichCroissant Turkey Cranberry Croissant SandwichSourdough Bread BowlsCream of Broccoli Soup Play the French dip Keylime pie All the food was fresh, tasted, homemade, and generous portions. The ice tea was delicious. There were lovely jewelry, and keepsakes on display for purchase. The seating was a little cramped. It did not accommodate larger parties of 8 to 10 very well, but was good for groups of 4 to 6. read more

We were underwhelmed. I didn't enjoy the Turkey Cranberry Sunflower salad. The dressing was super sweet and thick/sticky; looking at the ingredients it was mainly sugar and canola oil. The turkey was bland and is really large pieces, making it hard to eat because I had to cut it up first. My husbands panini was as ok, but didn't have as much flavor as expected. Seemed more like a fancy grilled cheese. The Parmesan chips were powdery- personally not appealing to us in a chip. Maybe these things are more of a preference, though, and they did seem to have lots of options to choose from! The staff was not super helpful and the food took a long time to come out, even though there was only one other table there. They seemed to be goofing off/hanging out in the back and we were more of a secondary concern. The poor food and poor service together is a no go for us. read more

Came here 12/15/2020 at 9:30 for food and they were closed but the drive thru message said they closed at 10pm. Came the next morning. It was good. For a place being so popular for breakfast why don't they serve it past 11am? Customer service is lacking. They weren't very friendly. read more

Kneaders Bakery & Cafe - French toast - Sandwiches Near Me - Provo, Utah

Cold food day old whip cream Service slow Don't come here it's gross do not recommend to anyone take a trip to north orem Kneaders way Better service and food read more

They have gotten way too expensive and their service in not good. I no longer recommend going there

2 star because the employees are very kind and helpful, but wow did they have nothing on the menu! Firs tordered the broccoli cheddar soup, they were all out, then asked for the noodle soup, at the window they said there wasn't enough for a full bowl so I had to pick another... not impressed with the management here. Wouldn't go here again, they probably won't have what you want. read more

Kneaders itself is a great chain and is a family favorite but this location is very sub par for the Kneaders name, the first hint of that was the piles of garbage in the corner next to the entrance. Bathroom was not very clean, entire place seemed very run down. Food tasted.... Different.... My wife got a rotten piece of cucumber in her salad and the drinks had something off about the ice... it had a mildew taste.... Employees were nice-- Time for some spring cleaning and quality control.... read more

Rough day at Kneaders. Chicken Salad sandwich with very meager filling. It was so little salad it made me sad. Salad to go with no fork. We ate it with our hands. Kids meal ham sandwich had nasty deli meat ham. Other locations have bigger slices of ham in the sandwich. Not a great experience. read more

Best unlimited French toast in the restaurant game!! It is such a treat when I can come here and eat. There isn't much seating, but the great service and comfortable atmosphere make up for it. Be prepared for a line, especially in the morning! The free sample of bread is a nice touch, too. There is something for everyone here- even young children!! read more

I got the turkey bacon avocado on hazelnut 12 grain bread. It was pretty good. It was really dry though. The people were very nice. Not a very long wait. Just not that impressed with the sandwich. read more

Kneaders Bakery & Cafe - Sandwiches Near Me - Provo, Utah

We live a few miles from a Kneaders location and eat there at least once every 2 weeks. Convenient and tasty. Recommend.

horrible service! I ordered online and they gave everyone else the orders before me, and then gave me a small slice all broken up! never go here again. Doesn't even doesn't even deserve one star. read more

I moved out of Utah and I always reminisce about Kneaders because they don't have any in Los Angeles. I remember loving their Chicken Salad on a croissant and they always had amazing samples too. This time I think I ordered the wrong items. Their sandwich, which I forgot the name, wasn't that good. The taste of the cheese was very strong and I couldn't taste anything else. Also I would have preferred to have a side salad instead of chips so It would have been nice if they had offered - I was overwhelmed ordering and didn't think about it. The salad was very good but I wish the cheese was different - something more gourmet. It seemed like those pre packaged shredded cheese you buy at the grocery stop. Their poppy seed dressing was amazing though. If you ever decide to stop by, I highly recommend the Chicken Salad Croissant. read more

Kneaders Bakery & Cafe - Sandwiches Near Me - Provo, Utah

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Shockingly rude service today. I would have left if I were not picking up food for other people. (And I also realized later that they got our order wrong.) read more

I went there specifically for the turkey cranberry sandwhich at 12 30. They told me they didn't have any cranberry sauce so that sandwhich wasn't an option. At that point I order a turkey bacon avocado sandwhich which wasn't good. Dry and no sauce, and not what I was wanting. I had also ordered other things so my total was around 53 dollars and I go to pay with a 100 dollar bill and they inform me that they don't accept bills over 20's.... what?!?! How can that even be a thing? It wasn't that they didn't have change. They do not take 100 dollar bills. I will not be back to this place just because of this. That is completely insane to me. read more

this morning I ordered a breakfast sandwich. when I got home I found I'd only gotten a half, half the croissant was empt, I tried stretching the ham over the entire sandwich but there wasn't enough. read more

Food is always good when accurate. Takes forever to get your food. I've had in store visits that take 45 min to get a smoothie alone. If you use door dash the fastest I've ever got it is an hour (I live 10 min away). Today it took over 2 hours. Not worth it. Speed is not a characteristic of Kneaders. Try calling to ask questions or follow up with an order and they won't even pick up 90 percent of the time. Not a professional way in the least to run a business. Needs some serious help on execution, hiring and customer service. read more

I love the all you can eat french toast. Its thick cinnamon bread and delicious buttermilk syrup

This morning I got a breakfast sandwich and a normal sandwich for lunch later that day. My breakfast sandwich was cold and the cheese was not melted. The turkey sandwich I got had barely any Mayo and mustard sauce on it, it was dry and sloppy. The lettuce was twice the size of anything else on the sandwich and none of the onions or tomatoes made it on the sandwich. Very disappointing because Kneaders is normally awesome. read more

I am a visitor to the city On the 21st in the morning I went in and asked for a coffee with milk and I was served by a young slim blonde young guy with round glasses he was super professional and friendly. we were super satisfied with the establishment and his professionalism that we decided to return the next day unfortunately the attention was lousy and totally different the another young guy and a girl the other guy was unfriendly and we were explaining the nice experience from the previous day and ask for a steam milk with 2 hits of espresso when we asked he certainly stated he does not know what a coffee with milk is and tells us that he has no idea anything about coffee the clerk is Latino and gets upset when I asked for they prepared it ask if we wanted whip on top we say no the coffee is serve with that. So I notice it was low in sugar check in the sitting area non available so I went and ask for sugar to sweeten what he prepared for us with he gave me 2 packets I ask for more since it was 2 cups of coffee he gave me a terrible look with an attitude. the clerk is Latino and I hate to write reviews like this but being treated like this is unacceptable and does not contribute not just to me but another customer that is treated like this. read more

I went on Saturday morning 9/16/23, about 10:15am. I pulled up to the drive thru because it was actually open this time, and waited for someone to help me. All I hear is "what do you want?" in a flat tone. So I told him I wanted a breakfast sandwich, like a croissant sandwich, and he just said nothin after that. So I waited, maybe he was typing my order in. After about 2 minutes, he goes "okay" and I'm waiting for him to tell me how much it's gonna be or to pull forward, and he said nothing. So I pulled forward, he opens the window and tells me how much it's going to be, I give him a $20 bill, and he looks at it and goes "I don't have the change for this" and freakin stares at me before he gives me my money back, and I went "oh okay then I'll just go" because I didn't have money on my card so I couldn't pay with it. He hands me my bill back and slams the window shut and I drove away. I'm just pretty disappointed to have been treated that way, if he was nice about the whole ordeal, I would've been fine. But he was super flat toned and not personable at all. I just wanted a sandwich dude. He couldn't be older than 23, kinda slim, black hair. I just thinks it's crazy. read more

Good service, delicious pastries. If you go Saturday night after 8:00pm all pastries are 50% off. The French toast and hot chocolate are some of my favorites. They use quality ingredients and it shows in the taste of the food. We always enjoy going there. Some of their items are a little expensive, but not terrible. read more

Several machines broken, sandwiches cold and very sloppily made, soup was cold so we asked if they could heat it up, they did but had an attitude and when they gave them back it was lukewarm. overall very sloppy service and subpar food. read more

I don't get it. No, I don't. Saw "Irish Stew limited time" somewhere. Had a hankering. Needn't have bothered. Drive-through line endless. Menu not illuminated and too dark to read. Two-way mic for ordering not working, all crackle and "Sorry, what?!" back and forth. Sold out of everything by early evening, including what we came for. Worked to figure out what to order. Person taking orders annoyed and annoying, very gruff, very unhelpful. Finally you do the deal and it's $30ish for a couple people, and for what? Chicken soup that's about like the Progresso stuff in the can at Walgreen's and a couple sandwiches that look more or less exactly like what you'd make at home and taste that way, too. So, basically--good if you have infinite patience and do not know how to open a can for reheat or make your own sandwich. Otherwise... Why is this place even in business? read more

Ordered a sandwich and smoothie today and only got a sandwich. Frustrate and a waste of money because I don't have time to fix it.

The Provo Kneaders is NOT good. I bought the Turkey and Cranberry salad and the lettuce pieces were way too large to put in my mouth, and the turkey were huge chunks full of gristle. My mothers Turkey sandwich also had gristle in it. Take the 20 minutes and drive south to the Spanish Fork location, their food AND their service is better. read more

Kneaders Bakery & Cafe - Turkey gristle - Sandwiches Near Me - Provo, Utah

I've been here a few times and it's always somewhat disappointing. The last time I went (last week) I received burnt (like seriously burnt, crunchy) brownies that tasted like onions. The girl at the drive through was clearly much more interested in her conversation with coworkers than us. The location by the Riverwoods is better. read more

Have gone twice and both times they've managed to screw up the orders. Last time we had to tell the lady 5 times what desserts we wanted to go and even after telling her 5 times she gave us two things we didn't order and left off the things we did order. This time, same lady, husband ordered a ham and Swiss to go and got chicken without any apparent cheese at all. I ordered the Chicken Raspberry Nut salad and it was extremely mediocre. It seemed very small for the price...about the size of the salads you get for $4 at wal-mart and about the same quality for twice the price. Only 5 raspberries, barely any nuts, but way too many croutons. It was a lettuce and crouton salad. The salad dressing itself had literally no flavor. Supposed to be a raspberry walnut vinaigrette, but had zero raspberry taste. It was tangy...that was it. Just tangy. No raspberry flavor at all. I have had much better salads....from a grocery store. Overall it was very unsatisfactory. I don't think I'll be back. Not worth the hassle to fight to get an order right and get a crouton and lettuce salad for what is paid. read more

Located directly across from the Utah Valley Outpatient Surgical Center. Came in for a quick bite to eat. This is a much smaller location than other Kneaders. The inside is cramped and somewhat difficult to maneuverer. The order counter is hidden by the over sized trade marked gift basket wrapping station which on this occasion was sporting a bit of garbage. A section of the order board was noticeably tilted and appeared it would fall down at any time. Nonetheless, display case items looked good. Sample breads today were pumpkin and chocolate breads. I had one of each and both were delicious. Ordered my usual turkey on 13 grain hazel nut bread with small cup of broccoli salad. Sandwich was good but salad, unfortunately, was far too over dressed. Overall, the food is still good but the place could use some TLC. read more

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Good food and delicious baked goods! Staff at this location was not great. It took a while for someone to acknowledge me and take my order but once they did it was decent service read more