I have been a member with Traci's office for over 2 years; they're very good at their job and they…read moreare very down to earth. I get a cute birthday card every year from the office, and I get an anniversary card (of membership) every year. They even kept me insured when there was a scandal with Hyundais and the anti theft system (IYKYK), and assured me they would still cover me and assist me with anything to come. They are the most affordable and reliable for my household.

Always very thoughtful and thorough. Dana is super helpful and knowledgeable. Strongly recommend…read moreher help on life insurance.

what issues i have with these people. hold time always 30 mins. even when you call 8 am like call…read morecenter to this place only have few staff their . the staff either new or training need to be redone they seem not to have answers for you and keep you on hold. try get form to get my name switch over from my dads policy and put in my name they sent wrong one twice took weeks get the right one. the staff need to be retrain.

This company can't improve. They just need to shut down. They are the worst when it comes to…read morecommunication. I've tried to cancel with them for months now and they are still trying to charge me, now they claim I have a second policy floating around even though when I spoke to them about canceling the first time, they only sent me one policy number. It has been an utter nightmare.

So far we are not off to a good start. Tried to make a claim, they sent me forms to fill out via…read moreemail. So I requested a copy of the policy to see what it covers...they sent me more forms. Plus i talked to two different ppl and both said that they send the policy though the mail....this is the way it's always been done with the company(both said the same thing). I said to them, how can they stay working at this day in age by "only sending it through the mail cuz this is the way its always been done" in the year 2025. My fathers body has been in the morgue for a week pending what it says on the policy. Very disappointed with this company right now. I should've asked them to expediting is an option.

I purchased a policy, but within a week realized I didn't need it. I called , texted and spoke to…read moremy representative who assured me it was taken care of. To this day this company keeps trying to debit my account! They keep saying they have no record of me cancelling. I feel like they're delibrealty ignoring my cancellation to keep charging me. Its completely unacceptable and regret even trying to do business with this company!

I had just talked to Callie and she was quick to understand the situation I was in and suggested…read moreideas that could help improve it. She not only was quick about fixing my paper work but also super friendly while doing so!

Callie was incredibly understanding of our situation and was able to assist us quickly!read more

Great, personable service! Seasoned representatives that always handle my claims quickly and with…read morecare!

I have used Brian Wenzel for homeowner, rental, business, and car insurance for 20+ years. I…read morehaven't had many claims, but when I've had them, he has come through. Annette and Melissa are there to answer any question you could have, and they'll respond thoroughly and promptly. State Farm is not the cheapest insurance I could buy, but they have been dependable, helpful, and fair when it mattered most. I highly recommend Brian and his team.

I have had a pleasent relationship with Mr. Wilson and his staff over the years, IF a problem ever…read morecame up they where willing to help me remedy the situation in a timely manner, Allstate is a little higher but for the service and attention I have received has been worth it.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong Texan. My wife and I enjoy traveling when we have the opportunity and listening to live concerts. Our family is spread out across the state. So, we spend a lot of time on I-45, I-35, and Hwy 31 especially during spring, fall, and holidays!