We've never had a bad experience in the almost 3 years we've been dealing with J&P. We only…read morecommunicate with Sandra and anytime there's an issue or maintenance needed on something we can't handle. Someone is at our door step to help. Like clock work! We've dealt with big corporate property managers and....this experience is 10x better.

I have spent the last 4 years living at a property that J and P Realty have managed and I have…read morenothing but positive things to say. Most if not all of my interactions be it over the phone or in person were with Sandra. She was always happy and professional and always asked how my young son was doing. If there was ever a maintenance issue, it was resolved either the same day or very next at the latest. Believe it or not I looked forward to dropping off my rent check because she and I would always talk for a few min about families, holidays etc. I moved out of the property due to the need for a bigger space. I think J and P and their staff are top notch in my opinion. Nick F.

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

So far Krystle Property Management Has been helping me and my brother who is mentally disabled and…read moreunable to take care of himself....see the light at the end of the tunnel in processing they understand our situation which is the place we live in now has deteriorated and has made it unsafe for my brother Thank you Krystle Property Management for being there for us...blessings

Lived in an apartment on Cherry in Long Beach that was managed by CPM and overall:…read more 1) They were semi-responsive, especially to huge issues. There was one instance where they actually lost a check that was automatically mailed to them by our bank and they didn't tell us for 4 months--little awkward to get a phone call from the owner about why we didn't pay our rent due to their error. Never apologized for it, but whatever. Mistakes happen. 2) Got entire deposit back, minus $50 after living at the apartment for 2ish years. I feel like it was okay, although I do think we took SUCH good care of the place so I would have appreciated the full deposit back. I also had to bug them a couple times about it. 3) The building/apartment itself had a lot of issues...they couldn't really address them because the owner didn't want to. So that kind of sucked, but I can't hold that against them. Advice if you're a tenant here: 1) Send emails; keep everything in writing. Follow up. Be courteous and professional. Keep things documented just to cover your own butt.

I want to give a shout out to Harbor Property Management. They have consistently taken great care…read moreof me and my family, and anytime an issue comes up, they handle it quickly and professionally. It's not always easy to find a property management company that's responsive and reliable, but they've been exactly that. Really appreciate the team at HPM thank you for everything.

I personally had a miserable experience with HPM. Whenever I made a request for something that…read moreneeded to be fixed, it was done in the cheapest way possible by a "handyman" that did a far worse job than I could do. Im a pretty handy person, but I was still very disappointed in the job they did. It was almost always a "band aid" solution and not spending actual money to just get it done right the first time. Even when the job was done, it wasnt very professional and nobody from the management company came to inspect any job being done, which if they saw in person, would not likely approve of. There were times where the job left the house in a mess, dust everywhere, and when provided evidence photos, they made us hire someone to clean it for something that wasnt even our fault. When heavy machinery was used ( always on for almost two weeks straight) and provided evidence of over $200 of electricity bill increases, they made me pay for it. The people in the office are nice, I just think they need to do a better job of the operational processes and spend money on decent workers to get the job done right the first time so people dont need to keep coming back. This was a nightmare, I would highly recommend not renting from this property.

My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down,…read morethe JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far.

I've spent 6 months trying to resolve a parking issue at one of JRealty's properties, and the…read moreexperience has been incredibly frustrating. Management admitted in writing that another tenant was given a second parking space in error on their lease. They also admitted they recommended removing that space because it was causing problems. The vehicle associated with this improperly assigned parking space occupies an area that is not identified as a parking spot on the parking map that was provided to me by management. Instead of being parked in a designated space, the vehicle extends into the common driving and maneuvering area tenants must use to access their assigned parking spaces causing daily risk damage to my vehicle. Whats even more revealing about this company is how the issue was handled! I repeatedly raised concerns that the parking arrangement could present code, safety, or fire access issues. Rather than addressing the problem directly, I was told management was waiting on city inspection results and that those results could affect the outcome. Months later, I was informed that the inspection they had me waiting for was actually a habitability inspection and that the specific parking location I had been complaining about was not one of the spaces that was evaluated. Think about that! I was led to believe the inspection would address my complaint, only to later find out that the disputed parking space had never been reviewed at all. I spent months waiting for inspection results that never actually addressed the parking issue at the center of the dispute. Even after admitting the parking space was assigned in error, admitting the situation was problematic, and acknowledging that the disputed space wasn't evaluated during the inspection, management still has not provided a meaningful solution. I have attached screenshots of the emails so people can read the correspondence and draw their own conclusions. Based on my experience, get everything in writing. Keep every email, save every photograph, and document every interaction. The only reason I was able to uncover the inconsistencies in management's explanations was because I maintained a complete paper trail. Without it, this would have been reduced to my word against theirs.

Scott Management has been servicing our property for the past eight years and has done an excellent…read morejob. They also managed the property where I lived previously, and my experience with them there was equally positive. I have consistently found them to be attentive, responsive, and professional. Unfortunately, it's worth noting that reviews are often written primarily by disgruntled or unreasonable homeowners, which can give a misleading impression of the overall quality of a management company that, in reality, serves its communities well.

I do not recommend Scott Management due to poor communication, lack of follow-through, and…read moreunresolved issues during their transition to a new HOA portal and payment system. Under the previous system, autopay payments for my HOA fees did not include service fees. During the rollout of the new system, homeowners were informed that online payment would be available, but there was no clear step-by-step guidance on how to properly set up or navigate the process. After I made my initial payment, I was charged a service fee, which led me to contact Scott Management. I was then informed that they had moved my account into the non-service-fee autopay enrollment. This change only occurred after I raised the issue, and there was no clear option or direction available in the system for me to make that adjustment myself. I requested reimbursement for the fee and followed up for about two months. The request was escalated to upper management but was never resolved, no further communication was made after the escalation, and no reimbursement was issued before our HOA transitioned to a new management company. The core issue was not the amount of the service fee itself, but the lack of clear instructions during the rollout of the new portal, conflicting guidance about my account status, and a payment process that resulted in an unexpected charge. Follow-up did not lead to resolution. Based on my experience, I cannot recommend Scott Management due to repeated communication issues, lack of follow-through, and unresolved concerns.

I have had an extremely frustrating and ongoing experience with Classic Property Management and…read moretheir contract plumber, Radisic. On March 21, 2026, my downstairs neighbor experienced another ceiling leak--similar to an incident that occurred in May 2025. During the previous incident, Classic Property Management relied on a visual inspection from their plumber and concluded--without clear, conclusive evidence--that the source originated from my unit. As a result, I was held financially responsible and paid approximately $5,000 out of pocket for repairs to my neighbor's bathroom. Unfortunately, history appears to be repeating itself. Once again, Classic Property Management and an on-site HOA representative have pointed blame toward my unit without providing objective, verifiable proof of the source of the issue. To protect myself, I independently hired a licensed plumber, who found no leaks or plumbing failures in my unit. As a homeowner of less than two years at Pine Creek, this experience has been incredibly stressful and disappointing. The lack of thorough investigation, coordination, and accountability from property management has made this situation feel unfair and unresolved. I strongly encourage others to proceed with caution and ensure that any claims of liability are backed by proper, evidence-based assessments.

Trash Issues Ignored -- Poor Oversight…read more Management has failed to address ongoing trash pileups and missing bins. Residents are left to deal with flies, odors, and the risk of pests -- all while management points fingers instead of taking action. No updates, no accountability, just excuses. If you're considering moving in, document everything and be prepared to fight for basic living conditions.

My experience renting for the first time could not have been easier or more straightforward. Norma…read morewas very professional and made it a painless process to get my lease. She was flexible and always punctual in our interactions. Thank you again Norma for the great experience!

I have been a tenant for a short time, but I already know that I will be extending my lease when…read morethat time comes. I am pretty critical of apartments, so I was shocked by how much I loved this place. In terms of the managers (Robert & Rubi), they are competent, friendly, and very accommodating - overall, just stellar! The property is always clean; the appliances in the kitchen are all new when we moved in, the cabinets in both the kitchen and bathroom seem brand new, and the bathroom and kitchen counters are very pretty and clean. The design of the apartment is geared towards what is practical (ex: the bathroom fan runs at all times to reduce moisture) and all the features that I have seen have been selected to maximize energy efficiency. The apartment complex is well maintained, kudos to Robert & Rubi. Overall great facility, great managers, and amazing location in Torrance.

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!

If there is a hell, Horizon Management is the property manager…read more They do not answer calls from the residents in their buildings. They do not return emails when people reach out with issues. They do not pay the vendors who do work for them. After dealing with this company for multiple years, I've given up all chance at inner peace. I've made my mind a sunless space. They've set me on a path from which there is no escape. I yearned to be a savior against injustice without contemplating the cost, and by the time I looked down, there was no longer any ground beneath my feet.

Horrible management company. Ever since they've taken over, the quality has gone downhill. They run…read moreSummerwind HOA and evrything has gone downhill since they've taken over. HOA money wasted on "upgrades" like a new rfid/fob system where it barely works or people have to stop and get out of their cars to use. Nothing wrong for the remote entry system that has worked for years. Now it just delays people getting in. They added a fancy sign that shows useless memos or "fake" threats to tow or say "you're on camera." Cool, violators are on camera, but guess what, the violators who are breaking our gate bar don't live here. Landscaping was redone in certain parts and other areas just left alone. Not order or plan to anything. They can't even repaint parking lines that are completely faded, but let's remove old and plant new trees Ridiculous fees on parking. $100 per car monthly locked to individual car. On-site manager can't comprehend that some people need to roster cars to charge their vehicles. Needed to get a board member to accommodate us because we have multiple EV's and on different nights, a different car may need to be in the garage/outside. They threaten to tow cars, but I haven't seen any cars get towed or removed even though many cars don't have a permit. But let's charge the honest people paying an increasing amount.