Driving I-40 on a Friday afternoon and noticed coolant gage issue. Found Advance Auto on the…read morenearest exit (Kodak) and they did diagnostic and found thermostat needed replacing. They sent us over to Jim's with thermostat in hand and at 4:30 they said give us a few minutes and we will work you in. They fixed us right up and we are back on the road an hour later! Thanks so much for taking care of us! We are so thankful! Chris & Sue Banning, White House TN.

I am a resident of Kodak and needed work done on my 2006 F-150. Was having torque converter shudder…read moreand needed it replaced. I frequent the convenience center in Kodak and couldn't help but notice a huge sign advertising Jim's Automotive. I called Jim and he stated that he did that type of work (I've always supported local small business) so I booked the job with him. Now please understand that I am ASE CERTIFIED Technician with 40yrs experience. I booked this job with Jim as I am new to the area and do not have a lift available to me to do this job. The work was done on 5-1-26 On 5-26-26 my truck suddenly began to shake at high speeds and shudder at low speeds. This is text book tell tail sign of a torque converter pump fins falling apart. Upon speaking with (what I would imagine) be Jim's service writer it was confirmed to me that they used a remanufactured torque converter. These used parts have a 30% failure rate. From 2017 thru 2022 I was the Mgr of A Oreilly Auto Parts store 5227 in Miami Florida and never recommended any reman part to a professional shop due to their failure rate, this being a starter, alternator, a/c compressor and least off all a torque converter. The difference in price is minimal but the quality is monumental. Shame on me for not seeing any ASE signage and not following what I preach. Only allow fellow ASE Certified technicians work on my vehicles. Jim gave me a total BS story that what I was feeling was a misfire from the motor. He stated the the torque converter showed no sign of failure and would not be honoring the warranty. This is typical shade tree mechanic excuse. Do not recommend this place for any type of serious work. If you need any type of serious work done on your vehicle go to Ricks in downtown Sevierville.

I ordered some big tires from Scott and less then 24 hours later they showed up in a truck. Thanks…read morefor the great service!

if i could 0 star i would. went to get alignment and front…read moretwo tires, they replaced two missing studs and lugnuts i was missing. that was good. 4 months later, today i notice it's shaking and sounds like my tire is gonna fall off. pull over and see im missing those two studs and nuts again. (4:05) call and ask about it, they tell me to bring it in to take a look. on my way there call again and tell them my tire is about to fall off (4:10) and they tell me to bring it in the morning. thanks goforth. called jim's automotive and told to bring it in right now. tell me why goforth gave me 3 different sized studs and did not tighten them enough. not going back again. jims for the win.

I bought the parts myself. My truck had 90,000 miles on original brakes and had worn to almost…read morenothing. Collin replaced pads, shoes, and rotors in less than 2 hours. His work is exceptional. I would trust him to do future work on my vehicles. His rates are very, very reasonable.

From the owner: We are a mobile auto servicing business that does all types of work! From basic vehicle maintenance…read moreto engine rebuilds, we have you covered! Servicing all makes and models! We also do custom installations at customer request.

Traveling through area when my "ABS" light came on (2007 Dodge 3500). We stopped at this dealer and…read morethey checked out my problem right away at no cost. Advised that issue was something that my dealer back home could take care and also gave me a printout of problem. Don't know of any Dealer that would do that. Outstanding folks at this Dealership!!

Mike towed my boyfriends truck to the shop. he was nice and very professional. Would highly…read morerecommend!

From the owner: Serving Sevier, knox, and Jefferson County Lockouts…read moreTire changes Fuel delivery Short and long towing Fully insured

My mercedes had a back tire flat and a gentleman named Lavesta came out after I contacted my…read moreroadside assistance with my car insurance (Meridian Capstone-Auto Owners) and I was so impressed with his professionalism and kindness. Excellent service! Regina Turner

I had a flat tire and called Mainstream. They arrived in less than 10 minutes and had me back on…read morethe road in less than 20 minutes. Excellent work and very fair price. I highly recommend them if you need any roadside assistance.

Looking for someone who you can always count on to care for your vehicle or RV, better cleaning and…read moreshine, call AUTO SHEEN. Angel is the best. He has taken care us for three years without fail.

From the owner: Auto Sheen fine automotive detailing. True detailing. read more

CMT Towing is your best option if you're ever in need of a tow, not only are they quick and…read moreconvenient but also available 24/7 with affordable rates. Chris and Vickie are great to work with and will have you towed and taken care of in timely fashion with a smile every time.

Traveling from nashville to charlotte and got a flat tire around dandridge and called 3 places…read morebefore CMT and no one answered. We called CMT they answered and showed up within 15 min!! They fixed the tire in 30 min. They are the nicest sweetest people, definitely recommend giving them a call whenever you need help!!

Thank you Paul! Great service…read more Great communication Got us to a dealership for repair You're the best!!! Great care of our car and friendly, cool guy!! Professional

Great guys. Great response time! Highly recommend. Only ones that returned my call! Will use them…read moreagain.