The Valvoline express care quick lube Sevierville is awesome. They're always quick and the…read morereasonably priced and I come here all the time to get my oil changes.

Stopped at Valvoline for a quick oil change and was in and out in under 15 minutes. The techs were…read morefriendly, explained the services without pressure, and checked fluids and tire pressure for free. Prices were clear and the inside is clean.

I had an amazing experience here today. These guy were honest and went above and beyond. The oil…read morechange sticker in my car said it was time to change my oil, so I dropped in to get it changed. The guys were super honest about how good the condition of my oil was in. They showed me the oil on the end of the dipstick. It looked like it had just been changed. They said I could wait about another 1,000 miles. How honest is that! They said they didn't want to take my money until it was necessary to do so. They even cleaned my window and checked my tires and placed air in the needed tires without charging. I will 100% be back to get my oil changed in a 1,000 miles with these guys. It can be difficult to find honest businesses or people these days. These guys are honest, friendly, and attention to detail. They deserve your business!

I went in near closing and asked for a full synthetic oil change. I also asked that they do nothing…read moreelse as I know the conditions of my vehicle very well. The entire crew jumped on the job and completed the service with better than professional pleasantries and I was out of there in just under 10 minutes. All were young and exceptionally enthusiastic. The facility was as clean as the day after construction was completed and brand new. Definitely will come back to them if I need an oil change next time I'm in the area. Excellent and fast service!

I was vacationing in Pigeon Forge in June 2026 when I made a mistake on one of the narrow mountain…read moreroads and slipped off the edge of the pavement. A day later, my car started making a strange noise, and I immediately began to worry. My first instinct was to find a Firestone because it was familiar, but something told me to look for a local mechanic instead. That's how I found Rick's. Even though they were absolutely slammed that morning, the staff welcomed me as a walk-in. The lady at the front desk quickly found someone--who I believe was Rick himself--to take my car for a test drive. When he returned, he asked me to give him a few minutes to find an open lift. About twenty minutes later, they had diagnosed the problem, made a minor adjustment to the subframe, and had me safely back on the road. While I was waiting, I couldn't help but notice how the service advisors treated their customers, especially several elderly folks who came in. They were patient, respectful, and took the time to explain everything clearly. That kind of customer service has become all too rare, and it created an atmosphere that immediately put people at ease. What impressed me most wasn't just that they fixed my car. It was that, despite being incredibly busy, they were willing to stop what they were doing to help a stranded traveler they had never met. That says a lot about the character of this business. I'm truly grateful for Rick's. If they were in my hometown, they'd have my business for life.

We were in town for Spring break and realized the oil was at 6%!! Before starting our 10 hour drive…read moreback home we thought it best to get an oil change. Rick's was fantastic! They fit us into their schedule. I will say call ahead and get on their books ;-). We stayed in the lobby and our car was complete within 30 min! Great service and trustworthy mechanics for the win!

Grandson had issue yesterday. Had car towed there. They found the issue bushings, arm and axel…read more Fixed everything ready to pick up in 4 hours. Customer service/ Alex Mechanic/ Chris

2.5 hours for an oil change is absurd. Waited almost 3 hours AND I had an appointment.read more

Great service and value. They are normally always busy but you can drop your vehicle off. They…read morealso open very early which makes it easy to drop your car off prior to work. They will also rotate your tires for free every 5000 miles if you purchased them from their. Have used them for many years.

Excellent speedy walk-in service on a Saturday. Had a screw in the bed of my tire and they took me…read morein and had the truck in the garage working it within three minutes. Friendly and competent.

Zack and Jason took care of me. ZACK Was exceptionally great absolutely has the southern…read morehospitality. Went as far as explaining the details and educating me on things that I overlooked on my vehicle. PRICE: Very reasonably priced. Zach did not charge me at all he was very honest. Zack even went as far as giving me a great discount. SERVICE: Absolutely fantastic. Very nice educated and also I got a free car wash after my oil change. Thank you

Great place to get a FAST oil change and car wash…read more You can see what they're doing and whilst There doing it. Unlike at the Walmart which may be cheaper but Are they doing all they say they do. Very rarely is there a wait for the oil change today I was in and out in maybe 15 minutes. With an oil change you get a free car was and for An additional amount 3 different rates you can Get the interior clean too. Paid $85 today oil changed filter changed Car washed and interior cleaned and vacuumed.

We were on vacation and got a nail in our tire. We stopped at Big O Tires and were grateful to find…read morea helpful staff who got us on our way in less than an hour. Thank you!

I needed to get some new tires on vacation. Called before they open up and talked to someone to get…read morehelped. I arrived told me it would o my be 45 min. There were at least 3 people in front of me. Extremely fast. Two new tires and aliment. The price and warranty on tires were perfect. If you're in this area I would check with them first on prices.

Hello from Gatlinburg! I had an oil change here about a month ago and every one was so nice and I…read morewas in and out in 15 minutes I think !

the manager is absolutely awesome at this location... since we have a medical issue and couldn't…read moreget out he was able to help me over the phone with getting our car serviced Thank you Austin so much for being so nice to us