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    Koffee Kup Bakery

    3.3 (39 reviews)
    Open 7:30 am - 5:00 pm

    Koffee Kup Bakery Photos

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    Mimi T.

    Let's get something straight, right off the bat...I am a frosting SNOB! I will wholeheartedly admit it, my family are all excellent bakers. There are only a handful of places that I "like" the frosting/fillings. Koffee Kup Bakery frosting...I LOVE!! Took out a girlfriend for her birthday. We had heard that Koffee Kup had moved and were ready to try it out. The new place is bright, spacious and airy. The staff and folks coming in were all wearing masks (correctly, I'll add) and sanitizer was at the door. Because of covid, there were only a few tables spaced adequately apart. Stood six feet away on marked places on the floor and ordered two coffees, a cupcake, a cream horn and a whoopie pie. All this for under $10. The birthday lady loved her cream horn and took the cupcake home. I proceeded to get a spoon and scrape out a big scoop of the cream filling in the whoopie pie. Put it in my mouth and experienced pure pleasure. Mmmmm! Birthday lady remarked that in the future I should just get a tub of frosting/filling... definitely going to try next time! The folks working were extremely pleasant. The decor fresh and airy, it turned into a really nice March afternoon sitting sipping coffee and watching the world go by. I'll definitely go back... the smell of fresh bread and bakery items... yum!

    Cake
    April S.

    I ordered a cake for my baby shower last minute and they where able to do it for me also the cake was beautiful and delicious!!!

    Sweet 15 Paris theme cake

    Best bakery to go to. They are amazing they can make just about anything. I've been coming here for years to get my cakes.

    Not what was expected!
    Mary M.

    Horrible! It's unfortunate that we provided a photo of the cake we wanted for my aunts 75th birthday and it was melted when my cousin picked it up. It's really a shame my poor aunt waited 75 years for this sad cake. The only thing positive I can say is it tasted pretty good. The staff in the bakery were extremely rude and unapologetic that the cake looked like it sat out in the humid sun for too long and then didn't even have a box ready for her to take it. I've experienced ignorance before but for a Birthday this important I expected wayyyy more. My advice to anyone getting a cake from this bakery is to wait to pay, that way it will be done properly. We will NEVER use them again!!!!!

    Raspberry Turnover. Very good, old school.
    Don P.

    Arguably, Dino Facente is Springfield Massachusett's Cake and Cupcake Boss as evidenced by a few of his most noteworthy clients; Chubby Checker, Gov. Charlie Baker, etc. The Boston Cream Pie is the official State dessert and when Gov. Baker first tried Koffee Kup's Boston Cream Cupcake at the Big E, well history was made. The two men have kept it touch ever since, Gov. Baker has placed many orders since that time, even presenting the cupcakes at his inauguration. Koffee Kup is an "Old School Bakery", quite unlike the more modern versions we are accustom to seeing these days. Everything is scratch made, no prepared mixes are used and the end result is a product you might remember growing up as a kid sneaking pieces of grandmothers home made desserts. This is not an Italian bakery, although you will find some of those type of products available. They specialize in cakes for every occasion to the tune of 300 cakes per week. Koffee Kup is a must try when you are in the area and after your first Boston Cream Cup Cake it might very well become your destination spot when craving your next dessert fix.

    Becky L.

    Lets start off how we were faithful returning customers who purchased special made cakes for our kids/family every year and never had a problem until this past weekend that I can never get back. This put a serious bad taste in our mouth for this shop. First of all, we weren't even going to put a review but for our sons cake to being in a huge box that did not fit the cake by width, and the height of the box being 2x smaller than its height which smudged the FRONT of his cake had us already annoyed. We spent almost $100 for a cake, to be held up by STRAWS, not dowels. Ridiculous how this shop cannot afford dowels, but from Dino himself via e-mail they average 150 cakes per week and can't get a refund neither for their lack of compassion, returning customer satisfaction, nothing. "the only thing I can do for you since you said you get cakes from us regularly..i can give u 20 percent off your next few cakes and that would make up for your cost...we produce on average over 150 cakes a week and we take serious all orders whether they are small or large with the same amount of pride...Dino Facente doughboydino@verizon.net" This manager is a joke. Not to mention how unprofessional the lady who took my phone to show the females in the back the terror we had, to LAUGH at the pictures. My family has been long time customers here, and we will bash this place until we're blue in the face to NEVER recommend our friends/family here ever again.

    Pathetic excuse for a professional cake, look elsewhere.

    I sincerely regret that after many years of patronage by myself and my family, this small business has become too popular to be concerned with the quality cake and service it was once known for. My neice made a simple request for her 7th birthday, a pink barbie cake. I was informed upon arrival to pick up the cake I had ordered (weeks in advance I might add) that the cake would not be pink as their airbrush person was not there. Aside from the fact that they were incapable of utilizing food coloring as a back up, the flower petals were haphazardly placed along the border. As if this were not enough, the worst part of my experience was the remiss, rude and downright unapologetic clerk who informed me - with an attitude and a shrug- that my cake wasn't the only one that wouldn't have colored frosting. I must have missed the part where they were doing me a favor and I didn't pay 35.00 in advance for a repugnant excuse of a cake. Find a bakery that actually cares they're in the business of customer service and a big part of special events. I sincerely hope that I hear from Koffee Kup management at which point I would update my review to reflect any sign of humanity left in this bakery, but I must say at this point its doubtful.

    The "cake"...
    Michele B.

    We ordered a chocolate cake with chocolate filling and white frosting. The top layer slid right off (while in an air conditioned room on a flat surface), but we decided to try eating it anymore. Big mistake! The cake was dense and stale and the taste was unrecognizable. This will be our last time EVER dealing with them. I would of gave no stars but its not an option.

    Our wedding cake was more beautiful and delicious than anticipated! Thank you for being part of our special day!

    Moogle Bday Cake
    Alissa G.

    I have been coming in here for years sporadically. My last venture was amazing! I ordered a bday cake for one of my co-workers. A chocolate frosted chocolate cake. Absolutely Deliscious! Not to mention the mixture of cookies I also picked up YUMMMY!!!!

    Rhea S.

    They have the best lemon Danishes ever! I grew up on their sweets coming back to Massachusetts visiting family and coming back to this place took me back to my childhood. It's also cheap and credit card friendly. Their treats are always fresh and so soft! Their cake is good also but I mainly come for the Danishes. The people are friendly and helpful. They have cookies to cannoli' s and everything in between. Definitely check them out if anything for their fresh Danishes.

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    3 years ago

    Amazing bakery! The cakes are a work of art! We have always been beyond happy with everything we have ordered!!!

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    Cerrato's Pastry Shop - Wedding cake

    Cerrato's Pastry Shop

    4.2(89 reviews)
    4.1 mi
    $$

    When you walk in, you get the feeling that this place is going to be PRICEY!! But I'll tell you,…read moreit's definitely a spoil yourself place and worth every dollar spent. These are some of the best pastries and sweets I've had in a long time. Every piece I had hit the spot for my sweet tooth. It's a once a week visit with one new item to try every time. The pistachio strawberry cake was the perfect amount of sweet and creamy, super moist. There was no line, kind of a gaggle because everyone is in awe of the beauty that sits before them, but the staff seemed to be on top of who came in and when. Just make eye contact and you're next. It feels very comfortable and inviting in the shop. There are seats within the shop but after your first bite you'll probably want to leave because of how bad you want to devour the rest of the pastry and not want to embarrass yourself in front of everyone. Highly recommend the pistachio strawberry cake if you're feeling a cake. No picture because it was gone before having to leave this review... sorry. The fruits were good though, VERY SWEET.

    The actitud of the person who took our order it was not the best one, even after our order was kind…read moreof big, around $50.00 in pastry and coffee, I even asked for cream on a side and she ignored me and put it in. ‍‍‍‍ The place looks good and clean, the food not bad, but wouldn't return we even got kicked out of the place because they closed and they don't care we didn't even finish eating. Lady said " we are close so you can box everything and leave" No way I would ever come back

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