Kohl&#x27;s

1 star for the good customer service, other than that I wasted 150 on an essentials hoodie for it…read moreto finally be washed, and have all the back lettering fall off. I also own other essential hoodies that I've personally taken to dry clean, washed and dried on cool and this is the only one that all the lettering had fallen off of. I've had other stores tell me it was fake.. don't waste your time here. For my self, I'll be keeping my business with airloom in stoneridge mall in Pleasanton . Wasted money and a dissapointed customer. Only the word god stayed on but you can tell it's also starting to come off once you touch it.

Dont trust this store they sell fake shoes. Sold me fake Travis Scott's in Serramonte. Only found…read moreout they were fake when I tried to sell them. Reporting them as many times as I can to the federal trade commission, BBB, and for counterfeiting

Side view from entrance

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Our new storefront. Stop by to check out our new look today.

Men's Wearhouse

Available by appointment

Men's Wearhouse is solid when it comes to apparel. I especially like the suits, which are decent…read morequality for the price. They feature many combinations & a range of products. Yes: I definitely like the way I look! :) Yesterday I bought a suit, vest, shoes, shirt, and handkerchief. But the lady who serviced us was not knowledgeable. Too reserved. Didn't offer advice. Surprising for a sales professional. Her colleague assisted and was better. He did the measurements. He sold me 2 suits last year. Clearly a cut above the rest of the staff. To be fair, they accelerated the tailoring. I picked up my altered suit today. No issues. But nobody today could properly knot my 2 ties. Youtube here I come. The gentlemen I usually work with, apologies I forgot his name. wasn;t there and it showed. I'd give 4 stars if the service were better. No doubt I will return. Again, I like Men's Wearhouse and endorse it. But hopefully next time it's a 4 star experience. I respectfully say spending $1k to look good warrants it. You can do a bit better on that Men's Wearhouse.

If I could give a minus rating I would! We booked an…read moreappointment for my son to try on rental suits for his upcoming promotion day, and the experience we got was disappointing. We received little to no assistance and were simply directed to a rack of suits that were all the same size. When we asked if there were other options for sizes, we were told that was all they had available for rentals, or that we could look into purchasing a suit instead. We booked this appointment in advance and from confirming beforehand that we would expect there would be options available, especially after confirming rental availability beforehand. Instead, the customer service we got today and experienced was dismissive and unhelpful.

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UNIQLO

3.8(50 reviews)

So, UNIQLO! Great…read morefor your clothing basics and then sum. The value proposition for the items with Uniqlo, I think are great. Your getting pieces that feels like it should last a long time and then offers alot of possibly outfits. The prices are good for the pieces you buy. Service here, like all the other Uniqlo's have always been good. Great people that work here too, attentive, smiles, and will offer help when asked. Great way to see what to add to your wardrobe

A employee with the name of Reese S, on the 17th of May Sunday, called me a jackass for not having…read morethe label for a ribbed tank top when going to pay. He needs to relearn professionalism and customer service skills. Extremely rude and ruins the shopping experience.

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LockerSF

4.8(92 reviews)

1.8 mi

the staff were super polite and welcoming. they recommended me multiple shoes for my preference. i…read morewas able to purchase one for a solid price, and im very satisfied with not only the shoe but the service they offer in their store! highly recommend stopping by

Good service, I put my shoes on consignment, and they were sold very quickly.Amazing !read more

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Macy's

2.3(356 reviews)

Used to shop at Macys all the time but these days not as much. Dropped in today to see what suits…read morethey had on sale. They had several Father's Day specials! Ended up buying 2 suits for $199 each. Jacket and pants. Signed up for Macys credit card and got $100 (30%) off. What a deal!! The cashier helped my check on stock for the size I needed and mentioned the credit card promotion. So the service was top notch.

I came to the Shiseido section on 6/13 and was helped out by Natalie. I asked for help with finding…read morea shade that matched my skin tone. Very helpful and gave me samples of their other products. Happy to have her assistance and made my shopping experience pleasant!

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Sole & Laces

4.0(31 reviews)

Bro this business sucks do not sell I just went to try and sell some Jordan 6 carmiens and Jordan 5…read morefire reds super clean look at the pictures and some weirdo in front offered $10 for the 5s and $30 for the carmines. Unless you want to be low balled like a mfs do not give them business

The problem is we agreed on a number and he didn't fulfill his end of the agreement because I don't…read moreknow how business works apparently. Cool place to get shoes I guess, but the owner reselling pokemon is just a terrible experience. I've sold cards and traded with this gentleman before and he gave fair deals trade value 80 and buy value 70. In my most recent experience after a few months now cash value is 60 and buy value is 70. Unfortunately I need money and subjected myself to this experience but I just find the behavior odd since he gave fair deals before not sure what this decline is but I would highly RECOMMENDED NOT buying or selling pokemon tcg to Sole and Laces.

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Sales floor

Burlington

2.1(16 reviews)

0.8 mi

I needed a pair of dress shoes, for work, but didn't want to pay a fortune…read more I went to Ross, in the same shopping center. Unfortunately, they didn't have my size. I went next door to Burlington. I immediately found my size. I tried the shoes on and they fit fine. The price was reasonable. As I was paying, I noticed Loss Prevention staring at me. As soon as I paid, Loss Prevention smiled. I guess there must be a lot of stealing going on at that store, hence, Loss Prevention at the door. Overall, I had a pleasant experience and if the need arises, I will return.

BURLINGTON newly relocated to Serramonte's SW perimeter along side neighbors Ross and Cost Plus…read more Ross is around the corner. Burlington is like a smaller, new, well stocked Ross. Used to be a a good place to find winter wear for a good price. Not a place where you can find anyone to answer questions and it's a long line to check out. Value is their pricing. And may be a good place for stocking stuffers.

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H&M

2.7(89 reviews)

Considering a lot of the stores at Serramonte have limited inventory and are more express-like…read morestores...this H&M is pretty big. For the most part, whatever I find online and try to see if they have in store to try on and possibly buy, 85% of the time they'll have it which is great. I appreciate the customer service here! Always chill and helpful at the cashier register. SHOUTOUT to my friend Sam for working here hahaha. Anywho, in all honesty, this location is a bit messy and disorganized. Other than that, thats the only flaws I seek.

I went there to pick up my online order. They couldn't find my package, so they asked me to call…read morecustomer service for refund. I called the next day for 30 minutes. The women opened a case for me, but still couldn't issue refund yet. I filed complaint online, and the women said the package maybe still in transit, so I still have to wait at least five more days for refund. It is my first time order online to pick up at the store and they lost my package already. And now they don't want to issue refund and just told me to wait for the missing package which doesn't make sense. I don't think I will order it again.

Shiny

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UCLA, Harvard, Yale... get the T-shirt here! ‍

BoxLunch - Serramonte Center

4.3(7 reviews)

0.6 mi

Hadn't visited in a while but looks like this store added a pin trading board! Super excited to try…read moreit in the future, but there wasn't any pins I wanted on the board for trading this time.

Ever since this place opened, I've been super excited. Typically, I've only gone to boxlunch when…read moreI'm traveling somewhere. To have one close to home is a treat. The store itself is big and organized. The people that work here make sure everything is fully stocked. I've learned to recently purchase online and pick up here. It's super convenient. The people who work here are super nice and helpful. They always tell you about the current sales and promotions they have going on.

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Pin trading board

Kryzza Kayden's Boutique

5.0(5 reviews)

1.4 mi

Small family owned business just south of San Francisco and north of Pacifica. Came here for men's…read morescrubs. I was running late one day and the lady stayed open for me past opening. I bought another pair that didn't fit me. She let me know exchange it no questions asked. I don't use Amazon. I only support local businesses. This is where I come for scrubs now

Huge selection of scrubs. The owner is super nice and helpful. She was very flexible with our time…read moreand stayed after closing for us.

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Colt D.

13 years ago

Kohl's loss prevention knew this woman did not take money or contents from the wallet,yet they let a man who claims to be a seminary student view their surveillance video and choose a portion that would allow him to misinform the public. The following article was written in the Pike County Journal Reporter. A local resident feels like Mark Twain's quote "A lie can run around the world six times while the truth is still trying to put on it's pants" is especially true in his family's case ever since a video of his wife and grandkids aired on an Atlanta news station and went viral worldwide spreading misinformation about them. The video alleges the Pike County resident found a wallet, handed the money to her sons and then went on a spending spree. In reality, all the money and other items in the change purse were returned to the rightful owner. "I just want people to know the truth," she said. "When I found the change purse, there was a gift card and a receipt on top of it and the license was in a pull out pocket. The video says I was handing out money, but I handed the receipt and card to my grandson so I could look at the license. My young grandson was excited because I said we could go to Game Stop after Kohl's." The family wants to clear up the story but are scared to give out too much information about themselves since the video has been posted to thousands of websites where viewers have posted nasty comments, even death threats from sites such as AK47.net. A simple google search of 'Woman finds wallet" will result in more than 4.5 million videos, photos and web stories. Most of them are about Barbara and her 8- and 15-year-old grandsons and they tell only a part of the story, stating that the three found a wallet, passed the money out amongst them and never returned any of the contents. The original news story even encouraged people to call 911 and turn them in to be arrested. Many of the webpage comments condemn the woman and even threaten her life and that of the young boys. "I tried diligently to locate the young lady from Mississippi and if additional video had been shown, it would show me walking around inside Kohl's with the wallet in my hand looking for the owner," said Barbara. "It would also show me waiting at the location where I found the wallet to see if the young girl exited or entered the store." The three took the missing wallet, walked out of view of the front door surveillance tape and into the store. They took the wallet to the customer service desk, but hesitated to turn it in for fear workers would take the cash inside of it. Barbara called her husband, a retired fire chief, to ask him what he thought she should do with it. "He told me to bring it home since she was out of state and he would use his contacts with the sheriff and police offices to get it back to the owner," she said. "We thought since the license said she was from out of state and under 21 that she might be a college student and we were scared with the amount of cash in it that the customer service workers would take it." Once home, the family searched facebook and even called in a favor to a relative to look up the owner's phone number using information from the wallet. They called repeatedly over the next few days, expecting someone to return their call. They were excited when they heard there was a news story about a missing wallet, because they were hoping to find the owner. "My grandmother taught me that when you find something that's not yours, you get it back to the rightful owner and that's what we were trying to do. This has really affected these two young boys," said their grandfather Wally. "Noah, who is 8, asked me if he was going to jail. He asked me why his Mimi was crying after they saw the news story." Noah was the one who took the wallet to the Pike County Sheriff's Office after getting out of school. According to investigator Maj. David Neal, the wallet has since been returned to the owner. In the original news coverage which aired just days after the wallet was lost, Joseph Smith says "She's setting an example for her kids. What are they going to do the next time they see a wallet or they see somebody drop something?" Well, the 8- and 15-year-old boys were tested on that when they found $60 cash inside Wal-Mart a few weeks after the lost wallet incident. They looked for a store security officer and when they couldn't find one, they called the Griffin Police Department and immediately turned the money over to Officer Andrew Dorsey. read more

Wes R.

12 years ago

Kohl's advertises a hassle free return policy but they lie. My mother-in-law bought my wife and I a robot vacuum from their website and had it shipped to us in Hawaii for Christmas. At first use the vacuum was a piece of junk and wouldn't pick anything up from our rug. There was no gift receipt in the box but they advertised a hassle free return policy so I called customer service for help. The third-world call center told me to return it in store (there are no stores in Hawaii) and then said to just ship it back. I asked for return shipping label and was denied. I asked for a copy of the gift receipt that was supposed to be included in the package and was denied. They said to ship it back and save my receipt and they would reimburse the shipping. They were not helpful so I sent it back to my mother-in-law who returned it in her local store and filed a BBB complaint. Kohl's response: We won't reimburse because you didn't use a postage paid label from Kohl's. This is the same label that I requested of customer service and was denied. They lie, they carry cheap products and the return was a major hassle. Don't waste your time or money with Kohl's. read more

Heather F.

3 years ago

Visiting Kohl's in the Bay Area feels like walking into a treasure trove of affordable yet stylish finds. It's not just a store; it's a delightful space where fashion and practicality coexist. The cleanliness and organized layout invite a sense of ease and discovery, allowing you to stumble upon exciting items you didn't know you needed! The staff here are more than employees; they are friendly guides on your shopping journey, eager to help you find the perfect piece or deal with any inquiries you might have. Their smiles and helpfulness turn an ordinary shopping trip into a pleasant experience. However, Kohl's charm attracts many, and the aisles can get a bit crowded, especially during sales. But the inviting atmosphere, reasonable prices, and the joy of finding great deals make every visit worthwhile, turning shopping into an adventure of sorts. read more

Jackie M.

120

12 years ago

My mom loves kohls for some reason I never cared for it until a week ago when my Mom was in the dressing room and a MAN walks in the dressing room and locks himself in the stall. WTF? how is that in any way right? Women should be comfortable when they are in the dressing rooms as there half naked trying on clothes and for a Man to walk in there and just hang out in there isn't right. My mom spoke to the woman manager and she didn't have a care in the world, didn't believe her or hardly paid attention to her concern. Tonight we saw the guy that was in the dressing room talking to the manager assuming he could be loss prevention but that still isn't acceptable for him to walk in the WOMENS DRESSING ROOM. Beware for this guy, Bald tall Latino man. Customer service is the worst here!! Why did Millbraes close down!? read more

Anrik K.

3 years ago

Kohl's is a treasure trove for those seeking variety and value. The store is expansive, offering a diverse range of products from apparel to home goods. The organized layout and clear signage make navigating through the plethora of options a breeze. The staff are approachable and helpful, willing to assist with inquiries and provide recommendations. The affordable prices, coupled with the frequent sales and discounts, make Kohl's a preferred choice for budget-conscious shoppers looking for value without compromising on variety. read more

Tony F.

13 years ago

Last time i been here was around holiday season. The staff wasn't that great though most of them didn't seem like they wanted to help me. And every time i went there they always seemed like they were talking bout me especially the boss or manger but i found one worker that was very help full i think her was laurie or loree dont know how to spell it right but she actually helped me out and even showed me were things were and she seemed like she was happy doing it to read more

Jocelyn M.

2 years ago

I recently visited this store during a weekend trip when I unexpectedly needed clothes after a dip in the ocean. The staff were incredibly helpful and friendly, which made the experience much easier. It can be intimidating visiting a new city for the first time, but I felt at home here. Plus, the deals were amazing--my kids' shirt was just $3! I left feeling well taken care of and with great finds. Highly recommend for anyone in a pinch! read more

Cynthia D.

13 years ago

the reason for 4 stars, and not 5 is because the cashier at the end of my purchase didn't say bye to me. I think he was having a bad day. That doesn't mean you take it out on me. Always be happy especially when you are getting paid! The store was extremely clean and everyone seemed happy except that one gentlemen. read more

Gabriel R.

2 years ago

I recently moved to the area, and came in to get some things for my home. The service her was good. I felt they had a good selection. The manager was nice when I had some questions. I left with what I wanted. Good prices too read more

Ashleigh C.

11 years ago

1. never order from kohls.com 2. beware of a free gift. 3. do not trust a delivery person whos delivers half your order & tells the rest of your order is on its way. 4. kohls.com customer service is horrible read more

Frank W.

6 years ago

Kohl's supports voter fraud by canceling MyPillow - whose founder has exposed the truth about stolen 20 / 20 election . https://michaeljlindell.com/ read more

N P.

272

168

8 years ago

Everything here is more expensive then Amazon . they dont even price match . long line at the register . Line moves slow .

Jewel N.

Elite 8

109

198

21 years ago

I like the deals I find around this store. The only thing I don't like about it off the top of my head is the parking lot.

Yevgeny D.

123

7 years ago

Very nice store Many Selection and good product. Also has the Amazon drop off which is nice read more

Hanna G.

14 years ago

cold place and cannot find what i want.

Marissa W.

173

142

14 years ago

Clean. Organized. Friendly workers!

Elizabeth C.

455

11 years ago

Kohl's - womenscloth - Updated August 2026

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