I had brought a family heirloom oriental carpet to another oriental rug specialist after some moth damage. They "cleaned" and held the rug for months, didn't repair anything, and then told me it was beyond repair but they could spray paint the badly damaged areas. I picked up the rug and brought it straight to Koko Boodakian, where they not only thoroughly and properly cleaned the rug, but hand-repaired the rug in-house, all in much less time than it took the other place. Color and pattern matching is excellent. And Sager, my main contact, was fantastic. The rug may not be perfect but it's pretty close. Thank you Sager and Koko for saving a very special carpet for me! I know who to trust with my carpets. read more

Koko Boodakian is the only place I would ever buy rugs from. I have been to the store many times and have always been welcomed by the owner and other staff. They have an amazing selection of rugs from different parts of Iran and other countries as well. They also have a vast collection of vintage rugs. The owner has immense knowledge about each rug and is a trusted rug appraiser. I have bought few rugs from this place. Each rug is a unique piece and represents a different design and culture. All handmade and from wool, cotton and other organic materials. I got my last rug when I was in Ohio. The owner sent me images of a collection all with very affordable prices. He shipped the rug to my address with no hassles. I received the rug and immediately saw an upgrade to my apartment and everyday life. Feels great to walk on a piece of art made from organic wool material. Of course these rugs last hundred of years and are sustainable with no plastic in them. read more

Koko Boodakian & Sons - Carpet Cleaning Near Me - Winchester, Massachusetts

Update: Within 6 months the newly bound side started fraying. The original bound sides still look great. It seems to be an issue with the thread they used. read more

My family has used Koko Boodakian for years with no issues. My father had a large (12x16) berber rug that he had cleaned by the Boodakians about 2 years ago. Within a year of the cleaning he moved overseas and the rug went into dry storage in my grandparents building. When I moved into a bigger apartment in LA, I decided to ship the rug out to California. At my families suggestion, I called the Boodakians and asked them if they would wrap and ship it to me. I was very clear that they had cleaned the rug recently before it went into storage, and that I did not need it cleaned again. This was verbally confirmed with the younger Boodakian. He said they would call me after they picked up the rug and get a credit card number. He estimated shipping would be ~$100 based on the size of the rug. They go pick the rug up from my grandparent's place. And then I don't hear from them. I called twice to check on in and both times spoke to the elder Boodakian. I said clearly, both times, that I didn't need the rug cleaned and he responded that whatever I'd discussed with the younger Boodakian was what would happen. Lo and behold. I get a call saying I owe them $560! $110 for shipping and $450 for cleaning. The younger Boodakian insisted he wouldn't have agreed to ship the rug without cleaning it first despite the fact that they had cleaned the rug before it went into storage. No offer of discount, no admission even that they just made a mistake. If I had wanted the rug cleaned I'd be giving then 4+ stars. $450 seems reasonable for a huge rug and the pick up & shipping went smoothly. Hard to judge the quality of the work since the rug was clean to start with. When it arrived it had a big brown spot on the back, but this is a 50 year old rug, so who knows where that came from. read more

I cannot give enough stars to Koko Boodakian & Sons for the amazing service I received from beginning to end. I started my search for the perfect area rug in November 2019 for my livingroom. I was convinced I needed a 4 x 6 rug for only under my coffee table. Over the course of 4 months I brought home various oriental rugs to try under my coffee table. This was on a 3 day trial for each rug. This amazing store allows you a trial period for free. I tried so many rugs 3 at a time and returned each rug saying no this does not blend or not the right size. Each time Sia and John allowed me to try more to sample in my home and I would send them pictures and they would give me their honest opinion. Finally on February 20 I purchased the perfect rug for my room. My new rug is 5.6 x 8.1 it was a long journey to the right fit and KoKo Boodakian accommodated me along the way for 4 months. I finally realized the rug must fit under your sofa and loveseat not just a small rug under the coffee table. I went in to purchase the rug today Feb 20, 2020. In addition, I needed a pad so the rug will not slip. Sia came out to my home 3 hours later from the purchase and fitted the beautiful rug from India with a pad. Sia measured so the rug fit precisely under the coffee table, sofa and loveseat. I am so pleased with my beautiful handcrafted oriental rug from India. I do not believe any other store would bend over backwards as KOKO Boodakian does for their customers satisfaction. Their service, knowledge, and experience and amazing selection of beautifully designed rugs from many many countries are simply one of a kind. The showroom is in array of color and rich beauty with so many rugs to choose from including selections of diferent sizes and the outstanding customer service makes KOKO Boodakian the very best in the business. Hats Off to Sia and his family the owners at KOKO Boodakian! read more

I had Koko Boodakian clean my three oriental and one contemporary wool rugs. They did an absolutely fabulous job. The guys who came to take the rugs and bring them back were so professional and courteous. I couldn't believe how great my rugs looked. I had the Orientals for 20 years and this was the first time they were cleaned. The colors were so much more crisp and vibrant after the cleaning. I also had them clean my Mother's two Chinese wool rugs with the same results. I can't say enough good things about Koko Boodakian and highly recommend them.. read more

Boodakian Rug; Best in the industry with knowledge, experience and craftsmanship. Whether we need our Orientals cleaned or repaired, along with wall to wall cleaning. Fantastic showroom and great bunch of guys. Reliable and confident. My family has utilized there services for over 30 years. If you want it done right, the first time, with no problems, this is the place to go. They set the standards for others to follow! read more

Service, service, service outstanding!! Pickup and shipping very reliable! Charlie great coordinator Cleaning, delivery doesn't get any better!!! read more

This Company is fabulous! I recently moved to the area from out of state. Before moving into the house we had Koko Boodakiane clean and repair 3 large antique rugs. It was a really wonderful experince. From pick up to final delivery, from cleaning to cutting and installing the pads these guys were total pros. A lot of larger businesses could learn something from Koko Boodakian. In addition their amazingly skilled craftsmen and expert service they're very good to work with over the phone and provide some of the best Customer service I've ever experienced, ANYWHERE! It goes without saying...I highly suggest this company for anyone wanting work done on there rugs. As far as I'm concerned they're the only game in town. read more

Had a busted pipe called them an hour later then they supposed to be there and someone answered the phone I told them what had happened thinking I would see them the next day but they came in half an hour got my back in a couple of week it looked so clean and felt very soft there is no question I will use them again read more

I have sent our family room rug to them twice in the past 12 years for needed cleaning and repairs. They brought the rug to us this morning in time for Thanksgiving and it looks great. They do great work. Very pleased. read more

My mother-in-law had sold her house and was moving to a smaller place so she couldn't keep her prized oriental rugs. She called Boodakian's to see if they were interested in purchasing her rugs which are in excellent condition. I took pictures of the rugs and sent them to Boodakian's. According to them the market for large used oriental rugs had collapsed as they are no longer "in fashion" and they offered $600 each for the two rugs. Boodakian's picked up the rugs and several days later called my mother-in-law claiming there were "moth holes" in one of the rugs (total BS) and said they could only pay her $400 apiece. To say the least this is an unethical business practice. I do not recommend doing business with this dealer. read more

I've dealt with Boodakins for years - for buying, cleaning and repairing rugs. They have always given the best of service and are knowledgable, honest and reasonable. And friendly. read more

Stole my rug that went in for cleaning and attempted to foist a rag on me in return. Still haven't settled the matter nor given it to their insurer. read more

They really do a great job. I have been bringing my rugs here for over 20 years. I think it's under new ownership the past few years but they still do a great job. Repairs too! They know what they are talking about. Good discount for carry-in also! read more

I took several rugs to Boodakian for cleaning (1 Karastan, 2 handknotted Indian rugs and 4 small handknotted Persian rugs). They did a superb job. The place everyone recommends is Bon Ton in Watertown, which I initially used. I now will take all of my rugs to Boodakian's for cleaning. Their service is friendly and the quality of their work is second-to-none. Highest recommendation. read more

I have many oriental rugs. I have used other companies to clean my rugs in the past but since finding Koko Bodakian & Sons it is the only place I go for my rugs. Recently I had a stair runner cleaned and repaired, along with a prayer rug and another 4'x7' rug. They all came out like new. They also did an excellent job installing the stair runner in my son's house. I recommend them highly! read more

Rugs weren't that clean at all. A lot of grit came out of the rug after I picked it up. Akward location to find!!! Definately will use someone else next time. read more

I had two antique (over 100 year old) Persian rugs cleaned, redyed in spots, and repaired sides and ends. Yes, it was expensive altho I saved a bit by delivering and picking up myself (the helper took them out and put them in the car....) But my heirloom rugs look wonderful now and fit for many more years of service. Raphael was also wonderful about giving me advice about other rug and carpet problems. read more

Excellent service - 5 rugs, of different sizes and materials, were beautifully cleaned and repaired. And the staff couldn't have been more helpful, friendly, and efficient. Highly recommended!! read more