The great service with Kona Carpet & Tile Clenaing began with Jennifer in the office. She was very efficient and friendly and got a quote to me in short order. Then, scheduling the cleaning service was easy. Jason arrived on time. He was very efficient and did a splendid job. He left the carpet moist but not "wet." I will have you folks back again sooner than later. Such a great service for a fair price. read more

Fabulous service! Great communication and a job well done by Jason... twice! I will definitely use Kona again.

I called Kona Carpet after a disappointing experience with another cleaner who left my carpets so wet they started to smell like mildew. From the moment I called Kona, I knew they genuinely wanted to help fix the issue. The owner even tried to squeeze me in right away, but our schedules didn't line up. I was moving out of state, and my kids would be staying there, so I wanted the carpets clean and fresh for them. On the day of the appointment, they arrived on time, used professional equipment, offered an amazing price, and my daughter felt completely safe during the service. She even FaceTimed me from California to show how great the carpets looked! Kona Carpets truly turned things around for us. read more

We've been using Kona Carpet for years now, and Jason is always great. He shows up on time, is super friendly, and really knows what he's doing. Our carpet is older and has a lot of wear, but somehow he always gets it looking fresh again. His spot treatments really work, and you can tell he cares about doing a good job. We really appreciate the extra effort he puts in every time. - Brynn S. (LH) read more

This company blew me away, I didn't have much hope in getting our carpets to look any better, however Jason to the rescue! Jason did an outstanding job helping our old carpets look and smell fantastic. Very easy to get quotes, on time and very professional! The price was very reasonable, I was going to go through Groupon but too many clauses on extra costs. I was truly shocked on how affordable it was for a job beyond well done! Thank you Kona carpet and especially Jason! read more

Was looking for a carpet cleaning quote- when I called the first time they quoted 200- their scheduler called back and wanted 260. Then sent me a follow up quote at 240 for a misquote and then a 3rd TIME was misquoted due to "stain" and additional closet they didn't record correctly. Wasn't about the money to us- more so the principle of being misquoted 3 times makes for a not good customer service experience. If your "techs aren't supposed to quote" then why did he? They need better process and training. read more

Excellent service. On time, friendly and a job well done. Have used KONA a few times and am never disappointed. read more

KONA Carpet & Tile Cleaning - Heavy traffic stairs... now look like new! - Carpet Cleaning Near Me - Dana Point, California

Great service ! Easy to work with and set appointment , fair quote ... carpets look great !

They are organized and efficient and did a fantastic job! They arrived on time and are super friendly and accommodating. The price is reasonable. Overall I was very satisfied! I highly recommend Kona Carpet and tile cleaning. read more

Just had my carpets in my 1 bedroom apt cleaned. Jason showed up on time and was super friendly and professional. He was efficient and done so quickly, I couldn't be happier with the service. Calling to schedule a quote was very easy, everything was done within 24 hours. Would 100% recommend going with this company for any work you need done. read more

Kona Carpet did on amazing job cleaning a carpet that was so badly damaged from a roommate that I did not have to replace it. Highly recommend using this company. read more

Just had an area rug cleaned. Back side had mold and the surface had not been cleaned in years (if ever). Kona Carpet came out, completed the work quickly and now we have a rug that looks brand new! Will use them again when we have the house carpets cleaned! read more

Jason did a great job with the carpet cleaning. Scheduling was very simple and they were flexible with a schedule change request. I had hired house cleaners to clean my house right before the carpet cleaning. The house cleaners accidentally loosened the water hose behind my fridge and didn't notice. Luckily, while cleaning the carpets shortly after the cleaners left, Jason noticed my fridge was leaking and let me know right away. Before I got home to see the damage, he had already re-fastened the hose himself and used his machinery to vacuum virtually all of the water that had flooded. The problem was instantly solved. Jason saved me from what would have been a massive problem and I could not be more thankful. 100/100 recommend using this company. It was also very reasonably priced. Just a perfect service by them. Thank you Kona read more

They clean my tile floors perfectly and now they look brand new ! Highly recommend this business

Kona Carpet and Tile never disappoint = On time, reasonable, respectful and do excellent, quality work. Staff goes above and beyone to communicate if you have questions. No complaints here..... Shirley - San Clemente read more

Reliable and responsible team from the first phone call to the cleaning. These people are friendly and did a great job! I recommend!

We highly recommend Kona Carpet and Tile. We had a few things done on three different occs. First, they cleaned our rain gutters and I can't believe how much was up there. Jason was so thorough and took his time to make sure the job was done completely. Jason also cleaned our couches. We were very impressed with how genuine he is and how he really cares about getting the job done correctly. He also came back to lay a carpet runner on our stairs for us. He took his time to make sure it was perfect. We are so happy to have chosen them because they do so much more than just carpet and tile. We recommend them to everyone we know. read more

Kona is the Very Best carpet/tile and happy to say they clean wood floors as well. Jason did a fantastic job on our wood floors, carpet and marble countertops and floors. I will never use anyone else other than Kona. They are kind, friendly and really care about their customer. Scheduling is easy with reminders which I love. Estimate arrived quick and was very fair. Thank you Kona for being a great respected business. On another note my neighbor knows how picky I am and he hired them and was thrilled with his results as well. If I could have given them more than 5 stars I would have. read more

Fast response, friendly workers and a good job was done! I would recommend this company. read more

This company is OUTSTANDING, VERY PROFESSIONAL, & VERY HELPFUL AT NO COST TO ME! "8 Carpet Cleaning Services" RUINED my carpets on 5/13/21. Used too much cheap chemicals, water, and steam. Carpets were soaked! Later, brown stains appeared all over my carpets. I now have permanent brown stains, mildew, damaged baseboards and stairwells. https://8service8.com or https://www.yelp.com/biz/8-services-carpet-cleaning-irvine-2 DO NOT USE 8 Carpet Cleaning Services unless you want your carpets ruined! Jason Watson from Kona Carpet Cleaning came to my home to inspect the damage done by "8 Services Carpet Cleaning" at NO CHARGE TO ME. Jason could have encouraged me to hire his company to clean my carpets but told me not to waste my money. He said the brown stains were chemical stains that cannot be removed. What an honest and caring guy! This is the type of company you want to trust with your carpets! Jason Watson owner of Kona Carpet Cleaning is a very honest man! Do NOT make my mistake and hire "8 Carpet Cleaning Services".... or you may be ruining your carpets, baseboards, and stairwell! Not to mention cheap toxic chemicals in your home. read more

KONA Carpet & Tile Cleaning - Carpet Cleaning Near Me - Dana Point, California

I have been through so many carpet cleaning services until today! From the second I got on the phone to schedule the service to the completion of the job. They are friendly, efficient, and they really did go beyond. There was an odd corner on the step freying away and rather than leaving it to me to replace the entire step, Jason repaired it with carpet glue! Who does things like that these days? I will be a customer from here forward. Kona truly is better than any one we have ever used. Thank you! read more

I'm not going to say how great full I'm to this company. I spilled lime away,acidic cleaner all over marble countertop and from shiny beautiful black change it to white mat. I send them message in the morning and I got a guy, Jason, same day to do repair. Send same.message to maybe 10 other companies ,and they either busy or do estimate first and work later blah blah I needed same day or next day and the delivered. You guys saved ass :) Marble from full matt became nice and shiny, I had to polish it little bit after but I'm 100% satisfied and if anything like that happened to me again I know who to call. Thank Guys, especially Jason!! I post some pictures, I'm really happy and recomend them. read more

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I happened upon Kona Carpet cleaning by chance. They have many 5 star reviews so I called for a sofa and carpet cleaning estimate. Jason came on time and did a fantastic job! He is a very courteous guy and I so enjoyed talking with him. The cleaning turned out great as well and I'm so happy to have them to call for future cleaning needs. read more

Great service. They were in time and did good job cleaning my rugs. Highly recommended. And price was reasonable.

KONA did an amazing job in cleaning our rug in our living room. The tech was polite, on time , and did a thorough job. I would recommend KONA to any of my friends. read more

Awesome job on my marble. It's 25 year old cream mar fil and it had many chips and divots that needed to be cleaned and filled. Excellent job. read more

KONA Carpet & Tile Cleaning - Before and after of marble floor - Carpet Cleaning Near Me - Dana Point, California

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Jennifer was fantastic to work with. Very thorough, knowledgeable, and friendly. She even went as far as researching our exact rug to confirm the fabric. She also warned that one rug would be difficult to clean and gave us honest options. Pricing was reasonable. Day of service was on time, friendly, and thorough. We are extremely happy and will definitely use Kona again as well as recommend to family and friends. read more

Jason did a fantastic job on our chairs and large area rugs. Everything looks brand new and he did all our work quickly and perfectly. I'm so impressed I'm going to have Kona clean all my floor tiles as well. read more

Kona did an excellent job on our carpets and area rugs. I am so happy to have found them! Jennifer in the office and Jason the technician were both professional, efficient and friendly. The cost was very reasonable and I will definitely be using them again! I also plan to have them out for pressure washing soon. I dread having to find new home service professionals but using Kona was an overall great experience and they are now my go-to for these services! read more

I think we found our forever carpet cleaners :) From the first phone call to finished job complete we were so impressed with everything. They were genuinely friendly, courteous and professional. They were very knowledgeable and experienced taking pride in the quality of care and it shows in their work, our carpets came out awesome! We will definitely recommend them to our family and friends. Thank you Jason and Jennifer! read more

We had Kona clean our limestone floors, carpet, windows and dining room chairs. Everything was done with detail and care. We will definitely use Kona again. Thanks to Jason for making sure the limestone is sealed and super clean. read more

I have just small area rugs throughout my condo and everywhere i called wanted to charge me more than the rugs are even worth. I finally found a place that is not only affordable, but they come to you, give you five star friendly service and in and out within an hour or so with dry carpets. Heck i even threw in my bathroom runner since they made the jobs appear so easy and they had no problem adding that into the service. I live in condos so i thought it may be hard for them to take the carpets outside and clean but nope, they managed to find a spot and so quick, quiet and efficient no neighbors complained. I highly recommend KONA - and will be using them often. read more

I'm super happy with Kona Carpet & Tile! They did a phenomenal job! I had old worn in dog soil stains all over my carpet from my golden retriever pup and these guys not only restored it but had it smelling freshly sanitized and super clean! I would highly recommend them for all pet owners! read more

Kona submitted a bid and I decided to let them do only SOME of the items on the bid. I had to insist they rewrite the contract to show ONLY the items to be done. I did not want to sign an inaccurate contract. They wanted almost 30% down payment which is against CA Contractor down payment (10 % or $1000 - whichever is greater ) and highly unusual. I am in a tight schedule, so, I signed and sent the 30% down. The NIGHT before the job was to be done they demanded the ENTIRE invoice be paid in full! Or they would not start. Or they could be paid as they arrived. WHAT? I declined and demanded my full deposit back since they had changed the terms of the contract - Bait and Switch. They breeched the contract and therefore I am entitled the the return of the deposit - IN FULL. I imagine that will be a struggle but I'll take it to small claims and report them to their licensing board. I see they seem to have many good reviews. BEWARE.I don't know anyone who pays 100% UPFRONT Before the job starts and before you see their work quality. read more

Jason at Kona Carpet & Tile Cleaning was personable and very professional. He did such a thorough job cleaning our sectional couch after our puppy had several accidents on it. I will be going back to Kona when I need a cleaning service again. Thank you! read more

I met Jason a couple years ago when he was also doing Appliance Repair(he's great at that too). He recently cleaned my carpets with his clean green system. My carpets look great and dried very quickly. He arrived early (wow) and finished the job quickly and at a very very fair rate. I now use his services for carpet cleaning and appliance repair!! 2 for one service. Can't beat that !! read more

Great service, great people, great prices! Our carpets were professionally cleaned and cared for by Kona Carpet and Tile Cleaning. Such a nice job and really good people. Many Mahalos for your great customer service and carpet care. read more

Jason and Jennifer are my go to carpet cleaners. Jennifer is quick to reply and very helpful. Jason is always above and beyond with his cleaning. I'm grateful to have found them last year. Thank you both again! read more

I've tried 3 other carpet cleaning companies and this is by far the best! In every way possible they were superior from professionalism, cleaning quality, equipment quality and ending product. Thank you Kona! read more

My new go to. Husband and wife company and they were awesome and cleaning, stripping and sealing my outdoor tile. 2000 sq ft if it.