Kona Ice sends their trucks to my son's school. I had an unpleasant experience and called their offices about it, and then had an even more unpleasant experience trying to communicate with their management. Next PTA meeting I'm suggesting we find a new vendor for future school events. read more

Celebrated my son's 5th birthday with Kona and it was a hit! They were kind enough to pull the truck into the backyard and surprise all the kids for a tasty treat on a hot sunny day. Great service and flavored ice! Let's not forget how fun the appearance of the truck is, it really added to the decor of the party. Bonus.. they play fun/ tropical vibe music from the truck as well. Definitely 5 stars! read more

Kona Ice is great for parties and get-togethers when you have a group of people (and prices are very reasonable too!), but I took a chance and called their number to see if I could pop over wherever the truck was parked for a shaved ice treat for myself. And lucky for me, the truck was parked only 2 miles away from where I was calling from! Sooooo refreshing - I got cherry and lime, my sister got raspberry and island rush, with vanilla ice cream, and my nephew got a little bit of all the flavors. All were great and it feels good to support a small business during this pandemic. So if you happen to be driving in the Santa Clarita area (off the 5 Freeway) and want a refreshing treat, give Kona Ice a call - your Hawaiian Shaved Ice treat may just be off the next freeway exit! read more

Super friendly owner and just what I needed on a hot summer day!! I got three different flavors. Monster mango, tigers blood and watermelon wave. read more

Kona Ice of Santa Clarita - a hand holding a cup of ice - Shaved Ice Near Me

Awesome place ! Great owners delicious treat on a hot summer day !!! Just the pick me up I needed read more

Kona Ice of Santa Clarita - a person holding a cup of ice - Shaved Ice Near Me

I have a list of Things I want to say. But when. I think of Kona ice I think I'm going to get Rita's style shave ice and I'm not. It's very disappointing and the syrups are super artificial. Perhaps I'm spoiled. Just wasn't impressed and not to mention I belong to the pta.... Wasn't impressed with the local community contribution or help. But that's another topic for a different day. read more

I attended a kids birthday party over the weekend and they had the Kona Ice truck come. They showed up and were on time. I was disappointed in the quality & taste of the flavors. I got Watermelon & Lime. It was flavorless and I only could taste the artificial sweetener like sucralose or stevia, which I don't care for. I am used to quality vibrant flavors like at Rita's. I saw a lot of unfinished servings of these in the trash, even the young kids I guess were not impressed. I felt bad for the Host of the party that they spent their money on this. read more

We ordered Kona Ice to stop by our house during quarantine and it was a GREAT experience. My kids were so excited. Signing up was easy, online you chose a time (they can show up from up to 2 hours before or 2 hours after your selected time, which is understandable considering driving all over town to random addresses). You also prepay online, so that there is no additional unnecessary physical contact, which I appreciated. We got the color changing cups for our kids which are really cool. My kids also loved that the truck was playing music that ready made the whole experience super fun. Overall a fantastic experience and we are ready to order again! read more

Kona Ice of Santa Clarita - a food truck - Shaved Ice Near Me

The shaved ice is good, but the owner is so incredibly rude! I was thinking about hiring Kona Ice for an event, but after seeing this comment they left on a customers, review I decided to hire someone else! read more

Kona Ice of Santa Clarita - Shaved Ice Near Me

We just used Jeff with Kona Ice to go to multiple offices in Santa Clarita to treat our clients with an afternoon refreshment. Jeff was so easy to work with and made sure our event was a hit. Not only did he serve the Kona Ica but he helped set up ur table at every stop Above and beyond service and delicious ice with a variety of flavors- what more could you want? read more

After originally contacting Jeff of Kona ice of Santa Clarita via email I made the mistake of not confirming my date and time. We had a birthday party for my daughter Sunday, March 21 at 2:30 when no one had showed up from Kona ice I called at 3o'clock and realized I had made the mistake of not actually confirming the reservation Jeff came within 30 minutes to my daughters party and was a complete HIT The kids absolutely loved the shaved ice his truck was clean he practice social distancing wore a mask if I could give 10 stars I would thank you Jeff. read more

Kona Ice of Santa Clarita - My daughter Eva enjoying shaved Ice. - Shaved Ice Near Me

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During these weird times of social distancing and the fear of Covid-19, my youngest daughter Sophia turned nine and was unable to have a traditional birthday. My wife came up with some great ideas to make Sophia's birthday special. She hired a mobile DJ to come to the house to celebrate Sophia's birthday with any neighbor that heard the DJ and wanted to join in the celebration. To continue the birthday celebration, my wife contacted Kona Ice to stop by the house for some refreshing Hawaiian Ice. Jeff, the owner, came by with his truck and all the great flavors, and served all that heard the music and wanted a refreshing Hawaiian Ice. Jeff explained that he had to redo his business plan due to The social distancing and everyone staying home during these times. Jeff was very friendly and as always serve a great refreshing Hawaiian Ice. My wife and I like to support the local small businesses and will definitely call Kona Ice again in the near future to enjoy a Hawaiian Ice. read more

You guys rock! My daughter just wanted to have her friends over for some Kona ice on our front lawn. You came and made all the girls so happy! Thank you we can't wait to have you deliver again soon! read more

We had the Kona Ice truck at our house at the end of a Birthday Car Hunt for my daughter's birthday. Scheduling was a breeze, Jeff and the truck were timely , and everyone loved the cool treat on a hot evening. Thank you!! read more

Awesome service, on-time, great communication, and reasonably priced. What a great treat! We loved the entire experience!

I used this service for my kids part this summer - it was great! Fast, easy, fun! Plan on using it again. read more

Wanted to see what the big deal was about Kona ice and sadly I was disappointed! I would not make an hour wait again..

Delivery on his 11th birthday! On time and delicious! New flavors to choose from since I last enjoyed. Thank you Kona. read more

Kona Ice of Santa Clarita - a woman and a boy wearing face masks - Shaved Ice Near Me

Booked Kona ice for 3:30pm. They did not show up until 5:45. Ridiculous!! Would have canceled but had to pre-pay.

Very attentive and friendly staff. Very cleanly and refreshing snack during the summer. Looking forward to booking again many more times in the future, highly recommend. read more

Jeff and Carol are simply the best. We hire their truck every year as a treat for our dancers at the annual spring dance concert. The kids love it and so do the parents. I highly recommend them!! read more

It's so cool to have a food truck bring the party to you! They pulled up right on time for a birthday surprise with music and a custom sign out front for the birthday boy. We couldn't be happier. Thank you! read more

how are there no reviews!?? amazing ice!! though a bit pricey, its okay because you get as much flavoring and as many flavors as youd like!! this truck is amazing, the theme is fun, and the owner/driver is awsome! came to Valencia High School a few weeks ago, and the whole idea was just amazing! read more

So friendly and amazing! Jeff, the owner, was so kind and generous and had such amazing delicious flavors! Would 100% recommend!

This truck was great, it was on time, the driver was friendly and informative, and I absolutely loved the music that came with the truck. The only reason I rated 4 stars was the fact that the flavor I chose, watermelon tasted particularly flavorless to me. Although it was still a great treat on a hot day, thanks for coming to our movie set! read more

Kona Ice of Santa Clarita - Great day on set of a Play on Words! Thanks Harvey and Mr. Kona driver! - Shaved Ice Near Me

Jeff (the owner of Kona Ice of Santa Clarita) arrived at my friend's house with his Kona Ice truck. My daughter ordered a Kona Ice cup and asked if he could put a little less flavored syrup in hers. When she asked him that, Jeff said to her "oh you're one of those weird girls trying to count calories." She responded telling him that she just didn't like her Kona Ice too sweet. He responded saying (again) "you're one of those weirdos who ..." My daughter is 17 years old. She was embarrassed and shocked by his comments to her as she was just trying to order a simple Kona Ice from him. This is not the first time Jeff has been extremely rude and unprofessional to someone I know. This is why I felt compelled to write this review. He should not be interacting with people in that manner, making them feel uncomfortable, let alone a 17 year old girl. read more

For what it is, it definitely deserves a 5 star rating. The truck was where it was promised to be, and was on time, if not early. The owner/driver (Jeff, I believe) was friendly and professional. The pricing was fair, and the do it yourself machine was a huge hit with the kids (and many of the adults). For me personally, there are a bunch of other desserts I would prefer over shaved ice, but Kona is the best shaved ice I have tasted. Plus, all that really matters is the kids loved it. As a parent, what I appreciated was the customer service and cleanliness of the truck. It looked freshly washed and was well kept. Jeff was also quick to point out the convenient napkin/wipe placement just next to the flavor dispensers. The owner told me his side of his lone 1 star review, and his story seemed genuine. If you are considering his truck for your next event, I would suggest giving Jeff a call before letting the 1 complaint deter you. I would highly recommend the Kona truck for any children's event. read more

Highly recommend Jeff and his Kona Ice truck. They are at North Park Elementary every Tuesday for the students. Always friendly, and the kids love this cool treat on a hot day. read more

This company is all over the place at all the markets and swapmeet. I always see this truck at the Saugus swapmeet on sundays. Its good stuff. read more

Kona ice is great and reliable. They come to Sky blue mesa every Wednesday on time! And always! Have smiles on their faces. The kids love them and now love the middle of the week. read more

Kona Ice of Santa Clarita was amazing to work with. I hired them to come out to our home for my boyfriends 30th birthday party over 4th of July weekend. It was a huge hit with all our friends and family, especially on a hot day. Jeff was great to work with when setting up the details, and Brandon was very nice and polite when serving up the snow cones. Jeff even called later that day to ensure we had a great experience. Thank you Kona Ice!! read more

Kona Ice of Santa Clarita - Kona Ice was a huge hit with our group of friends! - Shaved Ice Near Me

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Perfect Addition to any birthday party. Great fast and friendly service.

Amazing shaved iced! They drove all the way to my house without any problem and it was delicious. Best shaved ice in Santa Clarita

I was at an event today where they were serving Kona Ice. Our event lasted until 1pm. A couple of us went about 12:55 to get one last serving of ice. You could easily tell the man serving us was upset we came so last minute. As we made our Kona ice there was a little boy, about 10 years old, who was also working the event. He came up to get some ice before it was over and the man told him very rudely that it was closed and slammed the window on him! Was it really that much of an inconvenience to serve one more ice when it had just turned 1pm? I love Kona Ice, but this was just cruel. read more

It has been a pleasure to have Jeff and his Kona Ice come to our school events for the last 3 years. He always shows up on time, serves the kids with a smile and even better cleans up all the mess. The kids love that Jeff has different flavors to chose from and they can get it all on their own. As a parent I also love that Jeff offers sugar free flavors too. But the best and most important part about having Kona Ice come to our school for the last 3 years is his continuous support for the Regionalized Autism Program. For the last 3 years Jeff has donated over $1400 towards our music therapy program. The students in the Autism Program would not have been able to have music therapy this year if it were not for the money Jeff has donated to our program. We truly appreciate Jeff and his continuous support to our students and our school. Sincerely, Christine Ruiz read more

I went on the Kona Ice Truck website and was able to have an order delivered to my house. Jeff called approx 5 minutes before he arrived and it was such a wonderful surprise for my nephews when the truck pulled up at the end of my driveway. Jeff took the necessary precautions with regard to the Coronavirus (he wore a mask and gloves and payment was made on-line) and even sprayed/cleaned the sidewalk when my nephew spilled some of his ice. It was absolutely the best experience and my nephews can't stop talking about it. Thank you so much Jeff!! I highly recommend read more

Greg came out for my grandsons birthday... He was great, fun guy, everyone loved it..will definitely book again read more

Kona Ice of Santa Clarita - Shaved Ice Near Me

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Great ice! Friendly and fun! Will definitely call for future events! It was a hit with the kids and the flavors were delicious. The owner is very personable and the experience for our Cub Scout troop was just perfect. read more

Kona Ice of Santa Clarita - Yummy! - Shaved Ice Near Me

Thank you Kona Ice for our neighborhood delivery! Super Easy to order online and great service!! Our neighborhood kids were so happy to hear the music as you drove in!! Thanks again for bringing a much needed smile to our kids!! read more

Kona Ice is Kona Nice! Very good flavor at good prices. Good idea for anyone who is looking for a good party service. 10/10 would recommend