Easy parking! Very friendly staff! Great selections and toppings! .... But... They should however keep the outside clean! It's so dirty you dont want to sit out there! Even on a nice day. There was yogurt on the ground, tables were dirty, the garbage can right outside Menchie's was overflowing and garbage (yogurt cups and yogurt) was all over the ground. They just left the bucket and mop outside sitting there. Chairs were a mess. My wife said she'd rather go to another one next time cuz she felt it was dirty. :( read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

My son was craving this place. We haven't been in a while so, it's time to try it again!! We love this place. It's super close to my work and our home as well. The manager KICKS AZZ HERE!!! And at the mall location too. I always purchase Giftcards when they offer promos u get a BONUS card. Probably, in May they will have it for MOTHER'S DAY, hopefully..... read more

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The options weren't all available. Four of the pulls were not filled. Didn't see any sugar-free options. The service was apropos. The ambiance was as expected. When I got there with my nephew there were parents who were allowing their kids to make a mess. I do not appreciate that. If you can't or won't control your kids - don't take them out in public. Buy their yogurts and take them to them in the car. I love the tart flavors. My goes for chocolates & hazelnuts. He tops it with way too many things and I go cheesecake and fudge. If I'm in the area again - I will stop here. read more

I don't know why more people don't order these cakes. Make sure you call or go in to order. The wonderful manager Jennie made my daughter's Birthday by helping me get the perfect last minute Birthday cake. I can not rave enough about the beautiful decorating job by the gentlemen that decorated this masterpiece. I wish I would have gotten his name and been able to thank him in person. Looks and tastes amazing. read more

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Best location in town!!!!! The only location that has sample cups, Always has new/great flavors. The place is always clean and restocked and never really had a problem there before at all. The service is always really good, They help you with any questions.Always keeping toppings refilled and cleaned around it. And, They always refill the sample cup tray. My favorite location read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

Wonderful dessert treat of delicious yogurt, and if you are a member it's $5.00 off on your birthday. There is plenty of parking, and you can sit inside or out. So many delicious flavors of yogurt, and the toppings and syrups are wonderful. read more

Menchie's Frozen Yogurt - Sooo delicious, and cute spoons. - Ice Cream & Frozen Yogurt Near Me - Valencia, California

This place offers a great variety of flavors, all of which are really tasty. While it's a little more expensive compared to other places, I still visit often because I enjoy it. read more

Tucked away in the hot desert as sand filled winds gust by, this Menchies offers a reprive from the scorching heat outside. It's a luxury to sample as every flavor with the miniscule paper cups. Classic tangy plain tart, refreshing pomegranate, and new Vegan Oatly milk flavors give your tastebuds an adventure. I love topping my frozen treat with Hersheys Shell syrup that hardens with the cold. Also I recommend adding blueberries, chewy mochi rice cake, buttery Toffee Heath Bar and crunchy healthy granola!! ~~~ read more

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Went during the absolute craziest time - peak hours of national froyo day. Luckily the workers were all very attentive and hard working, even as far as to clean the mess outside and inside the shop so my friend and I could enjoy the seating. Definitely worth the visit! read more

Families favorite place to get frozen yogurt! Staff is always friendly and welcoming. Yesterday, the sweetest employee brought out a water bowl for my puppy. My kids and I love coming to this location. Always a pleasant experience. read more

Chris went above and beyond to make our visit great. We came in hoping for a specific flavor, but the machine was acting up. Instead of just apologizing and moving on, Chris kept going to the back to troubleshoot and make sure we got exactly what we came for. Thanks to his persistence, our family left happy (and with full cups!). He had an awesome attitude the whole time and really seems to enjoy what he does. Fantastic service...Chris definitely made our day! read more

Just an update to say how wonderful and pleasant Elliot is...always smiling and always so helpful. Elliot is a true asset to Menchies.

This Menchie's is great! Every time I come in it's always clean and the staff if friendly. They have lots of fun topping to pick from and that itself is kept clean which I love! They also have flavors of froyo that change, so it's always fun to see what new flavors they have when the season changes. read more

Sooo I take my kid there last night, we grab our yogurt and toppings and head to cashier. The kids at register now let me know that they are only taking cash because their system is down. Well its 2024 and I pay with my phone and credit cards and that's all I've got. So instead of giving us the yogurt and letting the customers that come in know it's cash only they make us throw our yogurt in the trash! If they would have told me cash only when I walked in, cool. But now I have to throw away my yogurt and go to Yogurtland. Not sure that's the customer service I want to revisit. read more

I'm guessing that the ownership of this location has changed at some point over the last few years. Customer service, ingredients, cleanliness used to always be top notch and more than I would expect. Not the case anymore. Went in about three hours prior to closing and there were no employees at the front. Choosing flavors, about four were down and another was just not working although indicating it was fine. The refrigerated topping bar was half empty with dirty trays for the missing items. The syrup station drip cups looked like they had not been emptied/cleaned all day. Quality of the yogurt and available ingredients was fine. read more

Thank you for bringing back the regular cake batter . In my opinion , the regular cake batter tastes 100 % better than the vegan cake batter flavor. Also, the yogurt is excellent quality because it's creamy instead of icy . read more

I visit Menchies often! I love the flavor choices and the add-ons! The facility is always clean and the staff is always very pleasant and helpful! Thank you for great service! read more

Because let's face it, who doesn't love a good frozen yogurt place?! Menchie's will forever be my go to froyo spot! Every time I come here I go for the sorbet flavors or as of tonight my new favorite, their cheesecake flavored frozen yogurt (SO good.) This place always has the best toppings to choose from, my favorites being the cheesecake bites, & granola & the service here is always friendly & welcoming. The store itself is always in great shape, very clean & organized & their prices are very low. Parking is easy & is located in a very nice area. I love this Menchie's & will definitely be back! P.s. make sure to check in on yelp for a nice discount ;) read more

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We stopped in for a quick desert after eating at one of the other places along side here. There was only one person working but she was very friendly. This location seemed to be a little more tidy or cleaner than the location across town on Sierra Highway. I like Menchie's for the price and the toppings are plentiful and this location had them all full and they were in good form. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

They are now Self Serving!! How exciting! And this location certainly had the customers And the Vibe!!! read more

Menchie's Frozen Yogurt - Were soooo happy menchies is open for self serve!! - Ice Cream & Frozen Yogurt Near Me - Valencia, California

Use to go to menchies 2-3 times a week and love froyo... I now go to Yogurtland as the girls literally won't give you any yogurt or toppings. I ask for a full cup and they fill like 1/4 I ask for more and they put a tiny more ask for more again and nothing. Same with toppings. I get due to Covid there is no more self serve but we pay by weight so giving me what I ask for and filling more doesn't personally come from your paycheck.... so weird will not go back at least to this location. Today I ordered online to pick up. Paid for a "large" here is what I got for $20 plus 2 toppings in a tiny cup on the side. read more

Menchie's Frozen Yogurt - two bowls of ice cream - Ice Cream & Frozen Yogurt Near Me - Valencia, California

I have been going here with my grandchildren's directly from school twice a week for 2 years. For the last few weeks , the bathroom has had a sign posted out of order. So no way for them to wash up before they eat. I asked one of the employees about this and was told the door is broken and the owners do not want to spend the money to get it fixed. Regardless of the reason , this is a health and safety issue. I will not be going back. read more

The newest yogurt icecream place in Valencia. Been here a few times with hubby and like any other Menchie's stores, the service is very friendly --- kudos to the hiring team for always finding the friendliest, smiliest (?) and helpful people. The last visit was as extra special because the young man who helped us last night was extremely nice and friendly, it also helps that he's a huge Lakers fan :) He even came to our table and asked if we'd like some water after the group in the othertable asked for cups of water. My DH said yes and that we can just share a cup. He came back after 2 minutes and brought us 2 cups of cold water. What a nice dude. The store was immaculately clean (something you don't get with Yogurtland) and organized. And there's plenty of parking in that plaza all the time. read more

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Not much variety but good basic topics. Service is good and the people are usually kind. The sitting area is good.

Froyo for the win and the end of a meal. Always keeping it healthy, I enjoy a bowl of the low carb yogurt with crushed almonds and carob chips. They practice social distancing and are always friendly, they make it just as you ask. Although I miss the samples and serve yourself, I appreciate that they are open so I can get my treat when I want it. read more

I do not enjoy being lied to and that is what Sydney did to me. She appeared to be the manager of this Menchie's . I called and asked her if they had banana flavor in and she said yes. She said they had the low carb, low sugar one in.. my favorite ! I hustled all the way over there which is about 10 miles from my home based on her word which accounts for nothing! We get there and I actually changed it out before I even called! Grrrr!!!?! Matt one of the cashiers was very nice and gave me one from the freezer and discounted it by $2. He was warm and pleasant but Sydney did not even say she was sorry so I will never come here again. The place was spotless as well as the bathrooms. The condiments were fully stocked and looked fresh. The store looked good because Matt was working his tail off while Sydney day on hers. read more

Here's to Alex!! Posted to the wrong location so I've corrected my error and am re-posting my original review intended for the NH Ranch Rd. location. Also, want to mention how friendly the staff is here and how welcome we feel when visiting. Many thanks to the franchisee who opened this location! I started going to Menchie's when they opened in the mall. I had never heard of them since Pinkberry was popular at that time and then I saw them on Undercover Boss. I immediately fell in love with their yogurt and always made it a point to visit weekly so believe me when I say how convenient this location is for me and now I go like 3-4 times a week! read more

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Another awesome location for a Menchie's. I really like Menchie's Fro-Yo. The flavors are fun and different. Hard to choose a fav but I really like the cake batter. When I want to pretend to be healthy I go for the regular tart and load up the fruit toppings. Well somehow that chocolate fudge seems to spill into my bowl too. heee hee This location is easy to get in and out of with the big parking lot. It is also next to some other easy eateries so its a good place for lunch and a cool treat afterwards. Inside was very clean and staff was on it. Cleaning up any spills and drips. Plenty of seating inside and out. I'm a fan and will return. Oh and sign up for the rewards. Basically you get a freebie or a credit after you spend a certain amount there over time. Easy. read more

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Staff always greets me with a smile and very willing to help. They have a wide array of flavors that I love. Spacious interior. Never have I visited and found it empty which speaks volumes. Not too crowded either. Very clean, tidy and is great for hanging out with friends and family. The strip mall where its located is busy but there's ample parking. Love the service, location and most of all their huge selection of fruits, nuts and candy toppings. read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

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First time in. Delicious! Had the s'mores with malted milk ball and mini marshmallows toppings. The best@

I can't believe the cake I was given. $40 for a crappy cake that looked NOTHING like the picture. It's all good, first and last time you all will get my business . Will be going to good and faithful baskin robbins like I always do! read more

Menchie's Frozen Yogurt - This is what my cake was supposed to look like - Ice Cream & Frozen Yogurt Near Me - Valencia, California

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Froyo Cake was WOW and highlight of the party!!! My son was so excited to have a baseball cake themed cake with his face on it for his 10th Birthday. The cake turned out better than expected and was so professional ! I had picked up the cake the night before and was just what we asked for. The next morning the cake didn't make it as my freezer wasn't keeping it cold enough. I was so upset because I have a very old fridge freezer. I called and the manager was so kind that she offered to make a new one with the special order and had his face on the cake . She did it in an hour Just in time for the party !!! The manager was leaving and stayed extra to make a new cake for him ! I couldn't believe how generous she was to stay later and make the cake for my son. She was so compassionate about the situation and truly went above and beyond ! I was in tears because I knew how disappointed he would be to not have the froyo cake he'd been talking about all year. I am a so grateful for her generosity and kindness. My son was so happy!! What could have been a very sad day, Menchies turned it into a SUPER SMILEY birthday ! We even used the old mostly melted one for a cake smash and was the highlight of the party with many laughs. This was by far his favorite birthday and said the delicious froyo cake and cake smash was the highlight ! If you have an older freezer that might not be up to par, then I suggest you pick it up the day of the party, Thank you thank you thank you Menchie's ! You're the best !!! read more

A bit disappointed I paid $17 for a delivery of menchies since I can't leave my house and got this share with my husband. I ordered a side by side chocolate and vanilla and they gave a swirl of way more chocolate. This is disappointing since I just wanted mainly the vanilla and leave the rest to my hubby. I put on the description side by side and they didn't do that. It would be nice if you guys can pay attention to the details makes a huge difference in an order for someone. Also have to note one of the flavors tasted sugar-free, never asked for that!? read more

Menchie's is our favorite place to order birthday cakes! Love how create their decorating team is. We were not disappointed with the Gravity Falls and Storm Trooper themed cakes! Thank you read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

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Always greeted with a smile by the staff and are very much willing to lend a hand if necessary. Definitely prefer Menchies over the other shops in the area. Love the vast selections of toppings and you never have to wait around for the employees to refill the sample cups. This location always seems to be a little more tidy than the other locations in the area. Can't go wrong with a somewhat kosher froyo spot am I right? Wish their were more months with mint yogurt though! read more

So good, came here with the he kiddos for a treat. Lots of toppings and flavors. " have a smiley day ".....blah ha ha ha read more

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Toppings, toppings and more toppings. Plus more than a dozen yogurt flavors to pick from. Wow...so many choices it's hard to choose! I ended up with a mix of cookie butter and cinnabon cinammon roll with a couple different toppings. I eyed the nutella sauce, but was so stuffed, I couldn't do it this visit. Just a reason. to come back! read more

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Have gone to a couple different Menchie's for a few years now and I must say this is the best of the bunch. Great flavors and an amazing amount of topping options including many sugar-free, Aloha read more

Menchie's Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Valencia, California

Great flavors. Nice place for the kids after a playdate. The cashier gave our kids crayons and paper to color and showed them the games set up on a table. We ended up staying for almost 2 hours! read more

Menchie's Frozen Yogurt - Great time at Menchie's with the kiddos on a very hot summer day! Games and coloring a plus! - Ice Cream & Frozen Yogurt Near Me - Valencia, California

4+ flavors were empty and the staff did not seem to mind. Both were at the front chatting instead of tending to the empty dispensers or any of the missing toppings. Vibes -4/10 read more