This is my 3rd purchase from Bill Page Honda and not even once I feel any pressure or sale tricks…read morefrom the sales department to the finance one. I am really happy with my decision now. I would like to send a huge "Thank you" to Jeremiah Hill, the general manager. He was not at the dealership at the time to take care of me like the first 2 times, but recommended me to the other 2 great people, Carlos Granados (the sales manager) and Richie Staggers (the finance manager). They did a perfect job on my purchase, made me extremely happy and ascertained my decision to give them my businesses. People say purchasing cars is stressful and exhausted, but they made me feel comfortable, they went with me every step of the process to make sure I am happy with their service. It is impossible to find a dealership that provide you good pricings and good services like Bill Page Honda. Anyone who is looking for purchasing cars, I highly recommend Bill Page Honda, and please ask for Jeremiah Hill, he will make sure everything is in good order for you.

I would like to share a concern regarding the customer service experience I had when calling about…read moremy Honda. My vehicle is showing maintenance code B16, so I called to get clarification about what service was needed and the cost. Unfortunately, from my first call, I felt the way my questions were handled was very unprofessional and dismissive. On my second call, I specifically explained that the code was B16, but instead of clearly explaining what that code meant, I was told about B1 and B6 separately, which only created more confusion. When I called back again, I spoke with Mike and asked if he could tell me who had assisted me previously. His response was simply that he did not know, followed by telling me that the service would be over $400 plus tax. There was very little effort to answer my questions or make sure I understood what service my vehicle actually needed. I have worked in customer service for over 30 years, and I understand how important it is to listen to customers, answer their questions respectfully, and make them feel valued. Unfortunately, that was not the experience I received. I purchased my Honda brand new last December, and as a customer, this experience left me with a very disappointing impression of the level of service being provided. I hope management will address this because customers should be able to call with questions about their vehicles and receive professional, courteous, and helpful assistance.

My experience at FC Auto was exceptional from start to finish. Upon arrival, I was welcomed with…read moreprofessionalism, courtesy, and genuine care, which is increasingly rare in today's fast-paced world. The FC Auto team, particularly Bonnie E., truly stood out. Bonnie was fantastic to work with during the purchase of my 2021 Grand Cherokee Altitude, going above and beyond to ensure my vehicle was serviced promptly and thoroughly. The work was completed to an excellent standard, and the entire sales experience was stress-free, restoring my confidence in the industry. It was truly a 5-star experience! Mike C.

Went to look at a car was ready to buy and never have I been so unwelcome somewhere. When I first…read morecame in it seemed as if the person inside was surprised to have someone coming in. Car i came specifically for was just under a car cover and was told they couldn't remove the cover and i would have to return another day. Just seems sketchy looking at another Lamborghini in Chantilly too bad it's not the spec they have as i liked it more.

Bought a used Kia Telluride in May 2026. I was satisfied with the terms of the purchase, including…read morethe trade-in value of my high-mileage Ford. I never felt there were any shenanigans occurring. Thanks to the finance guy (apologies for not getting your name) for walking me through a question I had. The service around that buying experience was great, particularly with the salesman (Less Morgan). I came in half an hour before closing and the team stayed late to complete the purchase without time pressure. We agreed the dealer would owe body work. The manager (Robert?) provided a loaner vehicle during the duration of that repair, which was appreciated. Less was great at communicating throughout the repair, and got Service to quickly address a concern I had the same day the vehicle was back from the body work despite a packed appointment schedule.

Several family members and I have purchased from Beyer in the past. But the place is going down…read morehill now. They'll sell you a car, but service is a disaster. Most recently, I had a warning light and message come on for a particular function. They couldn't get me in for a month. I asked if it was safe to drive for that long. They told me they'd have someone call me back to let me know. Maybe they could get me in sooner. No call back, so I tried again. This time I called sales and the rep walked over to service to check. He told me he'd leave a note for them to call by the end of the day. No call. Pretty standard experience at Beyer now. I never heard back. I went to Dulles Kia - they got me in same day with a covered rental. They told me I shouldn't really wait on the situation and I had my car back in two days. The required part was covered under warranty. Save yourself the trouble. Try somewhere else.

I have not used thus dealership for sales, only for service. This review is simply for their…read moreservice department. I've been here on two occasions for oil changes after I grew frustrated with the Springfield guys (always felt like I was being upsold and strung along, the wait was ridiculous, and the clientele feels like a daycare/mall food court crowd). Bill Page feels more family-owned and operated. They have a smooth system and friendly faces. There's a quieter, brighter space upstairs (around the corner to the left, use the elevator), but plenty comfortable in the downstairs waiting area just off the sales floor, too. Lots of spots to plug in and spread out and good communication when your car is ready. My car is out of warranty now, so I paid out of pocket today and I felt the price for an oil change and tire rotation was market value. Considering that it's a quick hour or hour and a half wait in a comfortable location and you don't feel like you're getting nickel and dimed or duped, I'd say it's a great deal. If you're looking for a calmer experience than a huge dealership, I'd recommend giving these guys a try!

Recently purchased a 2026 RAV4 PHEV XSE with Hamzah Dobai. The transaction was smooth which I…read moreappreciate since buying a car is never fun. Unfortunately due to the high demand I had to wait two weeks for my new car but it was worth the wait.

I had a great experience. I had several fleet cars that needed an electrical fix. The cars were…read morestill under warranty or it was a recall. Either way, scheduling was quick and easy. Each car was completed within a day or two. The staff was great. Thank you.

Sometimes mistakes happen, and customers need to understand everyone is human…read more But when a multitude of mistakes happen, it becomes a sign of something bigger being wrong. That's the issue w/ Koons Ford Falls Church. Our '25 Bronco w/ 2k miles was due for 2 recalls and an oil change (due to time). I would normally have gone to Ted Britt Fairfax, but Koons offers a free pickup/dropoff service that was too convenient to pass up. I sign up for a service appointment and request valet pickup/dropoff. It's important to note, I live on Frederick St SW in Vienna. They pick up the car roughly a half hour late. No biggie. I get a text from the service advisor confirming the work to be done -- oil change, tire rotation, recalls. This is at roughly 11am. 4pm, I get a call from a different service advisor asking why I missed my appointment. Turns out, they didn't realize they had my car for 5 hours. I confirm with him that all they are doing is an oil change, tire rotation, and the 2 open recalls. He said yes, they are in the process of replacing my backup camera. Woah woah woah. Although there is an open Ford recall on backup cameras, my year/VIN is not affected. My car's backup camera is fine. He goes quiet, and says he'll "be right back." He comes back and apologizes, and says yes, they will do the oil change, tire rotation, and the *correct* recalls. That night, I get notified from Koons that they "completed the state inspection I requested" and recommend a $180 wheel alignment. First off, the car has 1800 miles and is a year old. It absolutely does not need an alignment. Second off, our inspection was valid until August and it's June. I didn't ask for or approve a state inspection. Third, I had just removed the sticker since we're moving to Florida and they don't need inspection stickers, and now I'll need to take it off again. My service advisor calls me the next morning, saying he assumed I wanted an inspection 'since I was due.' There's no feasible way the car was due, since it was manufactured in August of '25 and it's June 2026. I talk with a different service advisor the following morning, who is apologetic and says they won't charge me for the inspection, says everything was completed, and says the car will be on its way back to me. I get a call that my car was dropped off. I walk outside my house, and see no car. I'm talking with the valet on the phone, and he says "yeah, I dropped it off at S Frederick St in Arlington." It took all my willpower to not yell "that is not the same thing as Frederick St SW in Vienna!" He said oh, your service advisor gave me the wrong address. Okay, so, first they didn't realize they had my car; second, they were about to do the wrong recall work on it. Third, they did work that WAS NOT AUTHORIZED. Fourth, they recommended work that was not needed and was a complete scam. Fifth, they DROPPED THE CAR OFF IN THE WRONG CITY.

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

Amazing finance was done for us and paperwork streamlined. She was a perfectionist telling us every…read moredetail and how to understand our warranty. She was spot on efficient and knows her stuff. Dom was a great sales person and a delight to know. I wanted the car and he made it available and himself available . Explained every detail of the car to my husband. he is courteous, well dressed and respectful. NImat was professional in negotiating and handling our purchase and trade in value. I just know they will take care of me In the future too. So pleased all around with Volvo dealership and the cream puff I bought new - XC60 B5 WD Hybrid. GORGEOUS !!! Thank you everyone for taking care of us and making me Happy with a good deal!!!

Surcharge on credit cards!!!! a 3% sure surcharge on all credit card payments, which I would…read moretotally get if it were my local dry cleaner as opposed to a huge auto dealership

George offered a nearly perfect SAAB 9-3 that I was searching for and made the transaction easy. He…read moredrove it to be inspected in Falls Church at the shop of my choice on the shop's schedule and left it for the day. Buying from long distance can present problems that you never thought about (you always need an independent inspection). Based on my experience, you can buy anything he has listed with confidence. I couldn't be (too much) happier.

I purchased a truck from Ammoury Auto in April. My engine locked in October. I should have known…read morewhen within the first few days, the check engine light came on. I took it back to them, and they assured me it was nothing to worry about. When the engine light came on again, George advised me to take it to AutoZone. After running a diagnostic, AutoZone reset the engine light. I've had two oil changes and a tune-up, including fluid refills. Fast forward to October: while driving on the highway, my engine completely locked up. I had the truck towed to a mechanic, who confirmed that my oil and fluids were all good but stated the engine must have been in poor shape prior to purchasing. Now, I'm stuck with a lemon and a loan

IM Autohaus offers a good balance between reliable work and not over-diagnosing. They will not…read moredefault to the most expensive option, which I appreciate. That said, if something needs to be replaced, they will let me know.

1 star and that's being generous…read more My husband and I purchased a used 2019 Chevy Suburban from this dealership and it has been nothing but a nightmare. Within a very short time, it became obvious the transmission was failing hard shifting, slipping, warning signs that don't just appear overnight. What's most frustrating is that this feels conveniently undisclosed. There is no way a dealership "inspects" a vehicle and misses such a major issue, especially one this serious and expensive. It's hard not to believe this problem was known and intentionally hidden just to make the sale. We know that it was intentional because whoever they had make the makeshift repairs to seal the deal, left a used rag in the transmission pan. Yes, you read that correctly, they left a rag in the transmission pan that they'll surely claim they knew nothing about. A transmission repair on a vehicle like this is thousands of dollars, and buyers should not be left holding the bag because a dealership chose profit over honesty. We thankfully had a warranty through our credit union and was able to get the vehicle repaired. We have already drafted a letter to the credit union that they need to be removed from the trusted sellers list. If you're considering buying from here, get an independent inspection first or better yet, save yourself the stress and go somewhere else. I regret trusting this dealership and would never recommend them.

I bought a Volkswagen Tiguan from them and it seemed to work just enough to pass Maryland…read moreinspection. After I got my inspection in January the car had given me nothing but problems. I have had to receive over 2500 dollars in repairs since receiving the car 6 months ago starting with oil and coolant leaks. This final round of repairs hasn't even been successful. The car will not start for the 3rd time even with the new battery. I feel like everything but the engine and the motor has been replaced. Do not buy a car from here. They are just trying to get cars off the lot. They are not good cars. Just lemons. I'm posting a review to save everyone else.

The last place you want to buy a car from unless your a fool I was…read more I bought a car from them. The sales went fine. Everyone was so nice. That was were it stoppped. As I was driving the car home I found that there was cold air coming in on passengers side. I have called them about it. I gave them the estimate of 3000. They said they would get back to me. They never called back after several calls. Also the parking lights dont work so it will not pass inspection, even though It was supposed of pass VA inspection. Yes It had a stick on it an prove of inspection. I had my my guy look at it and found that one of the vent motors was bad and the other vent most wasnt not even pluged in. So here I am. So if you buy from them your a fool too.